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Program management - Lead the collation, analysis and synthesis of country-level inputs into technical donor-ready reports and deliverables for multiple donors to the program - Respond to ongoing requests from donors for memos, data analysis, scoping reports, budget updates, communication materials etc. - Lead on the creation of a calendar of program events/ key activities and oversee its execution e.g. report submissions, proposal submissions, marking special days in the year, with program materials, deadline for conference submissions etc. Country support- Provide hands-on support to teams to carry out costing of elimination plans, including compiling assumptions and inputs, running and validating the costing tools/ models etc. - Coordinate with in-country cervical cancer...
Compliance Framework & Risk Management- Design, implement, and monitor compliance policies and processes to align with CHAI’s global compliance framework.- Conduct risk assessments and compliance gap analyses to identify and prioritize issues, and develop solutions that mitigate key risks.- Ensure compliance with evolving donor requirementsby proactively monitoring regulatory changes and implementing necessary adaptations.Policy Development & Compliance Oversight- Draft, review, implement, and communicate compliance policies, ensuring clear adoption across global teams.- Monitor compliance activities through audits, spot checks, and surveys, ensuring the effectiveness of preventive and detective controls.- Collaborate with Internal Audit to track and close Corrective Action...
CHAI Representative and Country Head- Participate with the Regional Leadership for Latin America and the Caribbean in the definition of the Country Team's overall strategy and continually identify opportunities for CHAI to add value and maximize impact.- In collaboration with the Regional Leadership for Latin America and the Caribbean, build and leverage strong effective relationships with local key partners and stakeholders, identify and establish additional partnerships as appropriate. - Support the Regional Leadership for Latin America and the Caribbean on the fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors.- Contribute, with the regional operations team, to develop clear...
Employee Relations (25%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential and legally compliant investigations around employee relations issues as assigned,- Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).- Facilitate new hire check-ins and conduct exit interviews with assigned...
- Maintain Office365, anti-spam, Azure AD and AD user accounts- Proactively support staff in field offices using Windows 10 and Mac OS and provide training and assistance to users as needed- Interface with vendors to place orders for new equipment and software- Create and maintain updated documentation- Must be excited about learning new things, patient in dealing with staff in complex and sometimes high- pressure situations- Must have excellent attention to detail- Provide hardware and software support for local users in person, and coordinating and providing support, via phone and email, for our users worldwide through our helpdesk system- Collaborate well in a small team environment
- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...
- Lead IT resource in the selection and implementation of a financial ERP system.- Maintain Microsoft Windows servers in the corporate data center in virtual and physical environment- Maintain Exchange 2019, Office365 and AD user accounts.- Proactively manage and maintain remote servers in field offices.- Configure, manage and support Server 2012 and 2019 servers.- Provide training and assistance to users as needed.- Interface with vendors to place orders for new equipment and software.- Design and install systems on a limited budget.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes high-pressure situations, and must have excellent attention to...
- Support and maintain Box cloud-based file sharing application while supporting 1800 users based around the world- Provide support to staff located globally on cloud-based file sharing applications- Provide training and support to staff on the Box application- Proactively manage staff access and data security and integrity to cloud based file sharing systems.- Integrate a Single Sign-On application with Microsoft Active Directory and cloud-based applications- Maintain Microsoft Windows 2012 and 2019 servers in the corporate data center and remote sites in virtual and physical environments.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes...
In partnership with Country Directors, Deputy Country Directors, Senior Program staff, Global HR team, and country HR representatives, the Regional HR Partner, Southern Africa position will directly support and advise CDs, managers, and employees. Some of the responsibilities are: - Support the rollout of CHAI Talent Strategy across the Southern Africa countries to support CHAI’s mission, vision, and values.- Provide guidance on procedure and policy interpretation, compensation, and benefits, recruiting and retention strategies, employee relations issues, and local labor laws.- Support in the designing, planning, and implementation of HR systems, policies, procedures, and best practices to strengthen country and global HR functions.- Support the development of plans to address...
- Provide technical support to the MoH Department of Planning and Policy Development to operationalize the governance reforms in the Health Sector Strategic Plan III (HSSP III), including “One Plan, One Budget, One Report”- Define and strengthen the process of developing the health sector’s annual “One Plan,” including cross-cutting support to HSSP III Technical Working Groups and relevant Ministry of Health Directorates to outline their priorities and map donor funding contributing to these outputs- Support rationalization of Technical Working Groups, including implementation of revised TORs and membership, to ensure that they are “fit for purpose” to deliver the “One Plan, One Budget, One Report” reform- Facilitate the development and implementation of district and facility...