The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Overview

The Government of Rwanda (GoR) strives to achieve Universal Health Coverage (UHC) by enabling equitable access to quality health services for the population, as outlined in the Fifth Health Sector Strategic Plan (HSSP V). This commitment has been made against a backdrop of rising health care costs and uncertainty around the future availability of donor funding and calls for improved health sector sustainability. Acknowledging this, the Government aims to employ effective, equitable, efficient, and sustainable health care financing and systems strengthening, putting an emphasis on primary health care as the cornerstone of a strong and sustainable health system. 

CHAI Rwanda’s Health System Strengthening (HSS) programs work on a day-to-day basis with Government leadership in the Ministry of Health (MoH), the Rwanda Social Security Board (RSSB) and the Rwanda Medical Supply (RMS). The goal of those programs is to support the Government to accelerate progress towards UHC by ensuring the sustainable delivery of quality, essential health services.  This includes work to design and implement national Primary Health Care (PHC) reforms from health center level down to community health, to increase health workforce availability, to prioritize and sustainably finance essential services. It also aims to support improved management, financing, and delivery of quality primary health care and ensure equitable access to medicines and health commodities.

CHAI seeks for a Senior Associate, People, Learning & Research Advisor to work with the Rwanda Medical Supply, Ltd (RMS) to strengthen human capital development, foster organizational learning, and integrate research and evidence into HR and workforce planning.

In this role, the candidate will work closely with key decision makers from RMS. CHAI is seeking a highly motivated individual with outstanding technical skills to strengthen HR policies, systems, and strategies to ensure efficiency, transparency, and alignment with RMS’s strategic plan.

The selected candidate will be seconded to the Rwanda Medical Supply Headquarter. The candidate will report directly to the Chief Executive Officer. S/He also reports in parallel to the HSS Associate Director, with support from the CHAI teams at the country and global level, including in Health Financing; Health System Strengthening; Health Workforce; and others.

Human Resources Strategy & Governance

• Provide strategic advice on HR policies, procedures, and compliance with national labor laws and international best practices.
• Contribute to workforce planning, succession planning, and talent acquisition strategies.
• Strengthen performance management systems, including KPIs, evaluations, and recognition mechanisms.

Capacity Building & Organizational Development

• Design and oversee implementation of a comprehensive capacity building framework, including training plans, mentorship programs, and leadership development.
• Identify skills gaps and recommend targeted interventions for staff across RMS and regional branches.
• Design and deliver training and development programs to address identified skill gaps and enhance employee capabilities.
• Coordinate with technical departments to ensure capacity building initiatives support RMS’s strategic objectives.

 Research & Knowledge Management

• Conduct and oversee HR-related research (e.g., workforce satisfaction, skills gaps, attrition trends, training impact assessments).
• Develop evidence-based recommendations for HR policies and organizational development.
• Establish a knowledge management and learning system to document and share best practices across RMS.
• Oversee the Research activities in the entire organization in conjunction with the partners and other departments.

Stakeholder Engagement & Partnerships

• Collaborate with government agencies (MOH, MIFOTRA, etc.), academic institutions, and development partners to leverage resources for HR and training.
• Represent RMS in HR and capacity development platforms at national and regional levels.

Perform other tasks as necessary

• Master’s degree in human resource management, Public Health, Organizational Development, Business
• Administration, supply chain management or related field.
• At least 6 years in HR, organizational development, or workforce strategy.
• Proven experience in designing and implementing capacity building initiatives in health or public sector organizations.
• Strong research and analytical skills, with a track record of producing evidence-based recommendations.
• Strong analytical background, with demonstrated ability to translate data into actionable insights.
• Ability to manage multiple tasks simultaneously and prioritize and manage projects under pressure.

Advantages

• Strategic thinking and ability to advise senior leadership.
• Strong analytical and problem-solving abilities.
• Effective leadership, training, and mentoring skills.
• Excellent communication, collaboration, and stakeholder management.
• Fluency in French or Kinyarwanda.

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