Program Management- Lead Country Support team to oversee and ensure successful execution of CHAI’s HIV and grant priorities across high-burden HIV countries and regions. The Country Support team works with CHAI country teams to provide end-to-end technical assistance to governments through a blend of advocacy, relationship building, and strategic resource development.- Engage with country leadership to garner buy-in on program objectives, solicit their support for problem resolution, and ensure HIV treatment optimization projects are prioritized.- Serve as a trusted, accessible advisor to governments and CHAI country teams on a variety of ARV and other HIV commodity access topics.- Monitor progress to ensure the achievement of program goals, targets, and objectives; problem-solve as required.- Develop a trusted relationship and dialogue with program leads on other CHAI teams working on HIV projects to foster collaboration and ensure alignment on priorities, strategies, processes, and objectives.- Promote global supply security and uninterrupted access to ARVs through coordination with CHAI’s HIV Market Intelligence team, the ARV Procurement Working Group, and supporting effective national-level monitoring and responding to supply challenges as they arise.- Support the adaptation of both CHAI’s work and national HIV programs to respond to the current global COVID-19 pandemic and support efforts to build more resilient national HIV programs.Team Management- Foster the continuous growth and performance of all direct reports through active coaching and leadership that blends high expectations with intensive support and empathy.- Manage operational and administrative aspects of the team and projects, including timely and accurate reporting of results to donors, budgeting, and recruitment.- As part of the HAP Leadership Team, help to shape the culture and dynamics of Global HAP through regular communication and activities that build team effectiveness and cohesion across geographies and work streams.- Role model the values and mission of CHAI and the behavior norms of Global HAP.Strategy Development- Lead the development and implementation of CHAI’s demand-side HIV treatment optimization strategy – including market entry strategy and scale-up strategies for adult and pediatric HIV treatment commodities – in collaboration with the Senior Director, HAP.- Contribute to development of CHAI’s overall HIV strategy, including development of goals, strategies, and resource mobilization.- Collaborate in shaping CHAI’s ARV Strategy, with a focus on ensuring appropriate prioritization of the product pipeline and activities based on the needs of PLHIV and national governments.- Participate in the development and execution of innovative market shaping and market access strategies, such as catalytic procurement initiatives and related operational research, volume guarantees, and development partnerships.- Engage with donors and collaborate with the Senior Director to develop innovative ideas and write grant proposals to strengthen HIV treatment programs.- Work to identify and engage new donors for CHAI’s HIV treatment agenda.Global Stakeholder Engagement- Manage and build relationships with various external stakeholders, including UN organizations, donors, implementing partners, community partners, technical partners, and suppliers.- Develop partner engagement strategy, and oversee partner engagement by Country Support team members.- Represent CHAI in international fora to guide product development priorities, global guidance, and coordination to accelerate the development and increase uptake of optimal new treatment products, such as the Global Accelerator for Paediatric Formulations (Gap-F), the Child Survival Working Group, FP 2020, etc.

We are seeking a Senior Associate to join the Global Vaccines Delivery Team to strengthen CHAI's work in Cold Chain Infrastructure and Management, both at global level and in focal countries. This role falls within the global Cold Chain Logistics (CCL) team, which works with governments to remove cold- and supply-chain issues as a barrier to improved coverage. Key responsibilities for this role include (but are not limited to) the following: 1 – In collaboration with CHAI country teams, CCL team leadership/members, and regional managers, provide high-value strategic and programmatic support to dramatically improve the performance of country cold chains- Provide critical input on the approaches needed to meet in-country grant and program objectives related to cold chain, in line with the program strategy and model- Support development of both program-wide and country-specific objectives and strategies regarding cold chain, emphasizing ambitious and transformational goals- Contribute to the design, planning and execution of high-impact projects to sustainably transform the vaccines cold chain in CHAI focal countries. Projects could include:- Supporting in-country and global efforts to procure and deploy high-performing cold chain equipment, with a focus on the design and implementation of Gavi’s $250M Gavi Cold Chain Equipment Optimization Platform (CCEOP)- Introducing effective cold chain management systems, with a focus on the routine performance monitoring, maintenance of CCE, and planning for capacity needs- Identifying cold chain network extension strategies that increase access to immunization in under-served and/or low coverage areas- Supporting the piloting of next-generation vaccine carriers and coldboxes, and developing business cases to bring successful products to scale2 – Support CHAI’s ability to deliver high-quality and impactful work across diverse operating contexts and content areas- Support the continuous development and effective dissemination of programmatic strategy across CHAI teams, including the development ‘tool kits’, lessons learned, and other know-how related to cold chain- Support the ramp up of new and existing CHAI staff (at both global level and in focus countries) in cold chain topics, leveraging the institutional knowledge from the CHAI vaccines program and new insights developed by the associate3 – Inform global practices and policies related to vaccines cold chain- Cultivate robust evidence bases, insightful analytical perspectives, and lessons-learned from CHAI and other partners in order to inform global policies/practices and promote improved cold chain outcomes- Distill CHAI’s programmatic insights into formats that can influence the global immunization community, global policies and country practices beyond CHAI focus countries. This includes supporting CHAI’s participation in key working groups (e.g., EPI manager meetings, ESA regional meetings, Immunization Supply Chain Steering Committee, CCEOP Working Group, TechNet, etc.)- Develop and expand productive relationships with critical global stakeholders (e.g., Gavi, BMGF, UNICEF SD/PD, PATH, JSI, VillageReach) and foster effective exchange of know-how across them4 – Support program and grant management -- with a focus on vaccines cold chain work -- in collaboration with program, regional and country leadership- Assess progress against overall objectives and milestones in focus areas and help prepare high-quality briefings for donors and CHAI management, including achievements to date, action plan going forward, and key risks/opportunities- Working with regional and program management, ensure that progress is properly monitored and evaluated, in line with grant commitments and internal review needs- Contribute as a member of the global vaccine team to the effectiveness and collegiality of the team, helping identify opportunities and improve CHAI’s vaccines program and team

- Lead all aspects of CHAI Nigeria’s SRMNH programs and ensure achievement of primary targets, including program development and implementation, planning, budgeting, forecasting, and monitoring and reporting;- Develop and implement adequate management systems and structures to ensure optimal, high-impact program outcomes;- Work with SRH Program Managers to set program direction and goals, defining targets and measuring program performance across several focus states and multiple funding streams while establishing aggressive operational milestones and achieving program objectives;- Serve as liaison between CHAI’s Nigeria SRH team and the Global SRH and MNH teams, responsible for sharing updates and ensuring progress on Nigeria’s program efforts;- Ensure transparency of results for CHAI SRH programs (including financial performance) based on an effective monitoring and evaluation system, and ensure timely reporting of results to partners;- Oversee administrative activities related to the SRH program, including program budget management, logistics, and Human Resources;- Donor engagement and resource mobilization, securing the next phase of existing grants and new grants. Work will entail donor landscaping, relationship management with donors and partners, and development of successful proposals.- Collaboratively design theories of change and results frameworks and execute a cross-country monitoring of work and process evaluation.- Stay abreast of the evolving health financing landscape, monitoring key trends in the field, and support learning within the global health financing team and across CHAI.- This role requires taking initiative to identify new opportunities and take on other responsibilities as needed and as requested by Director or Country Director.

- Support design of monitoring and evaluation systems and/or assessment tools, and transpose program learnings into actionable scale-up plans - Conduct literature/desk reviews and synthesis of key data from early adopter research- Assist country teams in the development of assessment tools, and analysis of qualitative and quantitative data - Design electronic data collection systems and support CHAI country teams in collecting and managing data- Carry out research, analyses, and quantitative models and translate their results into actionable and policy-relevant recommendations- Build the capacity of country teams to analyze and use data generated from the program activities, including data management best practices through training and mentoring- Serve as a key technical advisor to CHAI country teams on the evaluation and operational research studies of new diagnostic products;- Develop and/or maintain data dashboards for program monitoring- Support evaluation, documentation and dissemination of results and lessons learned from CHAI's work- Other responsibilities as needed

- Provide technical support and bandwidth across country teams on a broad range of activities, including but not limited to Covid-19 testing-related strategy and planning, forecasting, procurements, and supply chain management, etc.- Work closely with country teams on country support and facilitate involvement of topic area experts from LST or other CHAI teams on country work streams as required- Lead preparations of presentations, reports, and other analyses to inform global and country-level strategy on Covid-19 testing- Develop dissemination materials to facilitate cross-country and global knowledge sharing. - Support internal and external reporting requirements and coordinate with global and country teams, as needed, to seek inputs- Up to 50% international travel time could be required once situation allows- Other responsibilities as needed

HIV/TB Diagnostics:- Advise the Country Director on strategic direction and implementation of the HIV/TB diagnostics program to align with national priorities, newest guidelines, and population needs- Develop and maintain up-to-date expertise in the field of HIV/TB testing, treatment and monitoring, follow trends and best practices at the global level and advise the Ministry of Public Health on new ehealth/mhealth technologies, tests, products, product uptake, procurement and supply chain that impact diagnosis care and treatment- Actively participate and drive innovation during Ministry of Health HIV and TB technical working groups (TWG) and sub working groups meetings within the Ministry of Public Health- Provide technical support for effective and sustainable training programs, quality assurance and data management to support accelerated roll-out for new diagnostic technologies and treatment options- Provide technical expertise to the design, set up, and implementation of EQA program for diagnostic tests and monitor program performance and participation- Provide technical support and manage roll-out of expedited reporting systems for laboratory test results for centralized testing (TB, EID, CD4, VL, etc)- Work with various Ministry of Public Health departments, the CHAI country, and global teams to adapt and/or develop strategic and implementation plans to strengthen diagnostics and treatment services- Drive operational and policy changes to maximize impact of diagnostic testing including testing algorithms, clinic workflow, strategic deployment guidelines for selected POC diagnostic technologies and efficiency of treatment service delivery models- Support Ministry of Public Health in the development and implementation of national plans for key interventions including strategic and operational planning and funding mechanisms for treatment optimization, sample and results transportation, and technology selection decisions, LMIS (Laboratory Management Information System); diagnostic and treatment algorithms- Work with Ministry of Public Health and partners to roll-out the bundled reagent and service and maintenance model for essential HIV and TB testing equipment/reagents, and develop/implement framework to monitor service provider compliance/ downtimes- Design and implement monitoring and evaluation (M&E) systems to measure the impact of key HIV/TB interventions implemented by CHAISupply Chain Management of HIV and TB Commodities:- Work with Ministry of Public Health and other partners to advance plans for a supply chain management system for commodities, including development of supply chain tools to support accelerated product roll-out for new diagnostics and treatments for HIV and TB - Lead the efforts to improve and strengthen in-country supply chain logistics through supply chain assessment, capacity building, data analysis and improved forecasting accuracy to ensure no stock-outs- Provide leadership and technical support to the Ministry of Public Health and other supply chain stakeholders to improve core supply chain functions- Provide technical assistance in the development and deployment of a well-functioning eLMIS which will manage commodities electronically and provide real time visibility of stock situation at all supply chain levels for informed decision making- Provide strategic guidance to the technical teams and promote best practices in order to improve warehousing and inventory management, data availability, accuracy and visibility to inform decision making for continuous availability of HIV and TB commodities- Provide oversight to the planning and implementation of program-specific national quantification exercises, monthly stock status monitoring and pipeline updates, and monthly distribution planning for health commoditiesProgram Oversight and Mentorship:- Manage a team of associates and specialists to provide in-depth and high-quality technical assistance to Ministry of Public Health- Supervises, mentors, trains, develops, and evaluates assigned staff; provides regular performance feedback to supervisees and the time and opportunity to grow professionally- Manage programs by establishing goals and delivery plan, supervising task execution, and monitoring project progress to ensure that expected deliverables and targets are achieved on time and on budget- Oversee program data to allow for monitoring and evaluation of the program and reporting against program indicators- Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs and ensure coordination of resources and efforts towards national objectives- Provide regular reports on program and work progress to the Country Director and liaise with global teams within CHAI, as necessary- Oversee the development and implementation of regular activity-based work plans and budgets for the program and monitor overall program progress to ensure that deliverables and milestones are met in a timely fashion- Support CHAI senior management as a strategic partner for all CHAI related new initiatives across the different work streams related to HIV/TB programs- Develop program budgets and cash forecasts, and ensure activities are executed according to work plan and approved budgets- Support resource mobilization efforts and proposal writing on behalf of CHAI and the Ministry of Public Health- Conduct other activities as required.

Program Management- Develop, update, and oversee the work plan to organize CHAI DRC’s diagnostic efforts to support the government with the implementation of their HIV, TB, cervical cancer, and COVID-19 programs- Manage the program budget- Build and manage the CHAI DRC diagnostics team to support the MOH- Proactively identify and mitigate risks related to the programTechnical Assistance- Provide and manage internal and external technical outputs for all diagnostic program activities and deliverables- Provide strategic direction and technical oversight to the HIV, TB, cervical cancer, and COVID-19 programs in partnership with the MO- Provide technical guidance to the Diagnostic Associates to design and implement effective programs in partnership with the MOHResource Mobilization- Support the MOH to develop a resource mobilization and transition strategy for the scale-up of HIV and HPV testing- Identify, develop, and maintain strong relationships with potential and existing donors- Support the development of proposals to solicit resources for the government and CHAI DRC- Complete donor reporting requirementsRelationship Management- Serve as the CHAI focal point for engagement with the MOH for the diagnostics portfolio- Effectively engage and manage relationships with key MOH counterparts- Other activities and responsibilities, as needed.

Project Execution and Management (35%)- Manage the performance and quality of health information work across all CHAI-supported countries, achieving priority goals and expected outcomes in a timely way- Ensure a strong process of user-centered design, management of country-specific software development, thorough internal and user testing, trainings, monitoring and evaluation, and capacity building across countries and projects- Drive effective transitions and handover of systems to malaria programs and health ministries through sustained and long-term capacity building, appropriate policies and protocols, and planning for maintenance and upgrades- Problem solve challenges in meeting project objectives, including management of developers and operational challenges- Manage relationships with CHAI’s other global and regional teams to ensure strong communications and timely delivery on cross-cutting project activities- Share knowledge, lessons, and best practices between countries and regions and with other teams at CHAI, including developing templates, guidelines, and other material for successful project execution People and Team Management (25%)- Manage and support the work of a team of heath informatics staff (including three direct reports) supporting malaria and NTD related technology implementations in sub-Saharan Africa, Southeast Asia, Central America, and Hispaniola- Develop and mentor staff, provide guidance, constructive feedback, and implement strategies to troubleshoot areas of weakness- Make and recommend hiring decisions, compensation and promotion adjustments, and decisions on team structure- Develop onboarding approaches and material for the health informatics team; support onboarding and recruitment of new CHAI staff across malaria and NTD teams- Set priorities for team to ensure task completion; coordinate work activities with technical malaria teams, regional, and country teamsVision and Strategy (15%)- Serve as a technical advisor for health informatics project and strategy for malaria and NTD technical teams, regional teams, and senior leadership- Develop and communicate a coherent vision for malaria information systems within and across countries, and influence internal and external stakeholders and initiatives to drive vision forward- Develop strategies on project objectives and appropriate activities for new projects and grants; update and drive health informatics team strategy, and operationalize identified approach and activities- Assess and make recommendations for malaria technologies and information systems, including process flows, system architecture, and hardware used by Ministries of Health Financial Management and Reporting (15%)- Review and provide input to the budgeting process, including review of expenditures and decisions on reallocating funds- Support donor reporting, coordinating across team members and with leadership to provide appropriate updates and reports on activities- Contribute to development of proposals for new projects and grantsOther (10%)- Support synthesis and dissemination of findings both internally and externally through high-quality presentations, reports, and publications- Additional responsibilities as needed

CHAI is seeking a high-motivated individual for the position of Associate, DMPA-SC Access to support the government to quickly develop and operationalize a national introduction and scale-up strategy to ensure that DMPA-SC products are utilized effectively and to expand contraceptive access in Liberia. CHAI Liberia has been a key partner to the Family Health Division (FHD) for the past four years in implementing a multi-county SRH program.  The DMPA-SC Associate will leverage existing resources, systems, and relationships established under the broader SRH program to achieve the following: - Support MOH in articulating the goals for DMPA-SC at the community level, facility level, and potential for self-injection- Provide technical and coordination support to MOH to develop and cost a national scale-up strategy (inclusive of a short-term emergency component and a longer-term component for sustainability)- Develop implementation tools such as training materials, training plans, supply planning & distribution plans, health promotion materials to be utilized by MOH and implementing partners- Map available resources for implementation, and support advocacy and resource mobilization efforts for DMPA-SC roll-out, e.g. drafting proposals, concept notes, presentations, budgets- Work closely with CHAI’s Supply Chain Associate to integrate DMPA-SC inventory, consumption, and service volume data into the existing logistics management information system (LMIS/eLMIS, mSupply, national supply chain pipeline) and health information management systems (HMIS, CBIS)- Support national family planning quantification exercises and/or reviews to incorporate DMPA-SC considerations in collaboration with CHAI’s Supply Chain associate and other SRH team members - Routinely track and monitor stock status and consumption data through existing supply chain platforms, and facilitate routine data dissemination to MOH and implementing partners- Identify procurement and supply chain (PSM) areas for improvement to ensure DMPA-SC availability at relevant health system levels- Work closely with CHAI’s M&E Associate to train Reproductive Health Supervisors on the utilization of revised Family Planning ledgers and liaise with the M&E county focal persons for timely and accurate data collection- Regularly liaise with MOH units, NGOs and international multilateral organizations to coordination and monitor implementation process, and serve as focal person at relevant workshops and meetings- Develop materials and document internal updates to share with other CHAI Liberia members, highlighting opportunities for integration and coordination across other CHAI Liberia programs wherever possible- Work with CHAI global team members and lead on donor updates and reporting- Additional responsibilities as requested by supervisor

Key responsibilities of this position include, but are not limited to: 1) Provide strategic and programmatic support for the design and implementation of key in-country work on COVID-19 and other new vaccine introductions. The successful candidate will provide both strategic and technical support to the select CHAI focal countries on COVID-19 and other new vaccine introductions. These activities will include collaboration with CHAI country program staff to support select CHAI focal countries on:- Decision-making and delivery model optimization to improve logistics and coverage of COVID-19 vaccines amidst rapidly changing circumstances (e.g. supply volumes, timelines, and product presentations). In particular, there will need to be emphasis on supporting CHAI country teams to adapt global tools and guidance to the country specific context. Including:- Facilitation of a review of various product and introduction scenarios to support countries to determine feasibility and risks to introduction readiness; and support countries to identify key challenges for mitigation or potential scenarios where a selected vaccination strategies will ultimately not be feasible on a reasonable timeline- Support focal countries to understand key challenges and intervention needs for service delivery of the COVID-19 vaccine, including but not limited to selecting and reaching target cohorts, novel supply chain challenges, and rapid regulatory needs of vaccinations- Identification of an appropriate mixed delivery model for different segments of the population, and development of recommendations for changing global guidance and vaccine efficacy/safety data for various populations- Rollout planning and preparation to support the implementation of the national introduction preparations, including working with country program staff to anticipate potential challenges to accelerated uptake of COVID-19 vaccine rollout and collaborating across the team to help identify mitigation action to get delayed activities back on track. Critically, during the introduction rollout, the successful candidate will provide technical assistance to country partners and help to adapt global guidelines to the country specific context.- Post-launch support to diagnose bottlenecks and designing bottleneck mitigation strategies at various stages through the introductions, identify concrete opportunities and best practices for boosting COVID-19 vaccination coverage. Depending on the development of the COVID-19 vaccination landscape, successful candidate may also collaborate with select CHAI focal country teams to develop recommendations and strategies on subsequent phases of COVID-19 vaccination, including decision making on issues of product selection, preventative vs reactive vaccination strategies, and integration with routine immunization and primary health care programs.- Continuous development and effective dissemination and use of programmatic lessons learned, and other know-how related to new vaccine introduction across CHAI's vaccines program focus countries and global partners. - Support collection, documentation, and sharing of key lessons learnt in collaboration with CHAI focal countries. These lessons will be shared across CHAI country programs to help accelerate COVID-19 countries and help with cross country sharing and collaboration. - Support global efforts towards developing guidelines towards successful COVID-19 vaccination decision-making, introduction strategy and planning, and post-launch coverage acceleration. This will likely include development of “model” programs that could be scaled, replicated, or leveraged to develop future vaccination strategies. Leveraging lessons learnt from in country work the successful candidate will coordinate with the workstream manager to share these lessons and influence key global guidelines- Technical support (tools, information and lessons learned developed across CHAI’s work) provided to country governments and partners and through global mechanisms that support COVID-19 vaccine interventions and/or service deliveryWhile the focus of this role is expected to be on COVID-19 vaccination, the successful candidate will also be requested to carry out support to other critical new vaccination work within CHAI’s portfolio or scoping, such as infant and HPV vaccination programs as needed.  2) Support the development of CHAI's vaccines program, in collaboration with program and country leadership- Support development of program-wide and country-specific objectives and strategies regarding new vaccine introduction, particularly as related to the long-term arc of COVID-19 vaccination- Support scoping and development of new grants- Develop program thought leadership in new vaccine introduction and complex vaccine service delivery to new target cohorts to deliver against current and future goals3) Support program and grant management, in collaboration with program and country leadership- Assess progress against overall objectives & milestones in areas of focus and help prepare high-quality briefings for donors and CHAI management, including achievements to date, action plan going forward, and key risks & opportunities- Assess effectiveness of CHAI's theory of change and approach related to immunization service delivery in focus countries and recommend improvements- Contribute as a member of the global vaccine team to the effectiveness and collegiality of the team, help identify opportunities and improve CHAI’s vaccines program and team