The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program & Position Overview:

Assistive technology (AT) is an umbrella term covering products and services that enhance functioning, such as mobility, hearing aids, and eyeglasses. An estimated 2.5 billion people worldwide need at least one form of AT. For the people that need it, AT is life-changing as it supports their independence and ability to live their full potential. However, despite the large need, one billion people are denied access to AT, particularly in low- and middle-income countries, where access can be as low as 3% of the need. AT provision has traditionally been perceived as a charitable activity, led by NGOs and faith-based organizations. As a result, AT provision is small-scale, erratic, and not sustainable. The growing need for AT is rapidly outpacing the current gains in access. A radical shift is needed from the status quo.

CHAI started the Global AT program in 2018 to transform access. We have worked with governments in 15+ countries to develop policies and strategies for increasing access to AT. As a co-founder of AT scale, the Global Partnership for AT, we have helped to establish a new donor vehicle that supports countries with the implementation of their strategic plans. And we have developed and published first-ever market reports to increase the visibility of product offerings and business opportunities in LMICs. In more recent years, our work is focused on strengthening AT provision to children. We are working with the LEGO Foundation to increase early access to AT for children aged 0-6 and are also expanding vision/hearing screening and provision of hearing aids and eyeglasses at schools. And we are supporting governments with the rapid scaling of reading glasses to support adults with near vision loss. Only in 2024, more than 130,000 people have received life-changing AT via CHAI supported programs. And we are aiming to reach between 1-2M people in 2025, while also transforming global and country ecosystems so affordable, quality and appropriate AT is more routinely available to those who need it the most.

As Director in the Global Assistive Technology team, you will lead our Global AT Program. You will be expected to provide strategic leadership to further unlock the impact of delivering life-changing AT to millions of people around the world. This position will report to the Vice President, Health Systems. The Director will play a pivotal role in solving one of the world’s largest gaps in global development. We are looking for a seasoned, highly motivated professional with outstanding strategic, relationship management, communication and leadership skills.

The base location is flexible with a preference for role to be based in an Assistive Technologies program country, pending country leadership approval and dependent on the ability to obtain work authorisation. An estimated 25-30% of international travel time is expected.

The title and level of responsibility for this role may be elevated to ‘Senior Director’ for candidates who demonstrate a higher level of experience and qualifications.

Program strategy

• Lead the development, adjustment and implementation of the Global AT program strategy across the multiple program countries, taking a comprehensive perspective to advance access by improving the availability and affordability of AT.
• Oversee major workstreams to support the success of CHAI’s AT programs in Asia and sub-Saharan Africa, for example: early identification and intervention for children aged 0-6, school-based vision and hearing services, and AT for ageing adults. Drive impact by strengthening data systems, building procurement and supply chains, increasing financing for AT, market shaping and piloting and scaling cost-effective models for delivering AT.
• Engage with key donors, manufacturers and stakeholders on this strategy and support alignment on goals and strategies to improve access to care.
• Actively seek concrete opportunities to strengthen the collaboration with key implementing partners in the AT space, such as the World Health Organization, professional associations, academic institutions and other implementing partners.
• Facilitate knowledge sharing across country programs and global partner initiatives.
• Advance opportunities for the integration of our AT strategy and collaboration with other programs in the Health Systems cluster, including Health Financing, Health Workforce, and Digital Health. This expands to take a broader focus on disability inclusion across CHAI’s programmatic work.
• Collaborate with team leads across other CHAI programs to develop integrated projects that leverage cross-cutting expertise.

Program management

• Oversee a dedicated team of Global AT team members and support their development through mentorship and professional learning initiatives.
• Manage and track budget and financial management functions across the program.
• Manage and track program progress and key performance indicators; lead internal project review meetings where required.
• Oversee internal and external communications for the AT program.

Fundraising

• Oversee resource mobilization for the Global AT program. This includes - but is not limited to - lead and partnership development, the prioritizing of fundraising efforts, as well as concept and proposal development where relevant and appropriate.

Sector influence

• Lead external engagement and relationships in alignment with the Global AT program strategy, including external meetings, conferences and public-facing communications.
• Lead the collaboration with CHAI program directors, the CEO, communications team, and country teams.

We seek an experienced and highly motivated leader who is passionate about tackling the global eyeglasses access gap. An ideal candidate will be described as:

• Exceptional strategic thinker – You can see the big picture, anticipate market shifts, and translate complex challenges into clear, actionable strategies that drive sustainable growth.
• Effective people and project leadership skills – You are adept at leading high-performing teams, fostering collaboration, and driving complex initiatives from concept to completion with clarity and confidence.
• Entrepreneurial mindset – You are resourceful, proactive, and driven to innovate, with a strong bias for action and a track record of building and scaling initiatives in a fast-paced environment.
• Excellent interpersonal and relationship management skills – You have strong written and oral communication skills to work effectively wide a wide array of partners. You can respectfully and effectively navigate varied and sensitive stakeholder environments, including in-country teams and senior executives.
• Analytical – You are comfortable working with large amounts of quantitative and qualitative data and effectively extracting logical conclusions and recommendations from this analysis.
• Fundraiser experience – You are excited by the prospect of mobilizing significant resources to solve the global access gap to eyeglasses.
• Results Driven – You remain engaged and motivated until a task is successfully completed.

Skills and Experience:

• Advanced degree in a relevant field such as business, public health, or a related discipline.
• 12+ years of progressive experience with a focus on tackling challenging global health or international development challenges.
• Deep understanding of health system and/or primary healthcare strengthening, universal health coverage, and market shaping/access to health strategies.
• 5+ years of experience in a senior leadership and supervisory role, with demonstrated ability to recruit, manage, evaluate, and develop staff and contribute to the fostering of a diverse and results-oriented team.
• Exceptional interpersonal and communication skills in English (written and verbal).
• Proven ability to identify, cultivate and manage strategic external partnerships, including experience engaging with key donors and other CHAI country and global teams, including with stakeholders at high levels of seniority.
• Proven track record of managing programs within CHAI plus a strong understanding of fundraising strategies with demonstrated success.
• Experience managing technical teams to drive programmatic impact and meet ambitious goals.
• Experience managing budgets.

Advantages:

• Experience working remotely with a decentralized team.
• Experience working in and/or supporting low- and middle-income countries.
• Professional fluency in additional languages.

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