- Maintain an up to date understanding of CHAI’s global operations, risks, and compliance requirements, and international auditing standards- Assess adequacy of governance, risk management processes, internal controls, compliance with regulation and policies- Influence positive change, add value to CHAI’s operations and share best practices- Plan and conduct financial, operational and compliance audit engagements (scopes, programs, testing) of CHAI country offices, global programs, and operational unit- Evaluate financial documents for accuracy and compliance policies and procedures and host countries regulations- Write clear and concise internal audit findings into reports format reflecting the results of the work performed- Provide value added recommendations that are applicable to specific business processes, country offices and programs- Review and validate implementation of management corrective actions and prepare quarterly reports on the status of corrective actions.- Raise awareness of the internal audit function and improve communication and collaboration with management and governance- Partner with management to identify risks and improve visibility of high risks for leadership- Conduct trainings on internal controls, compliance, risk management and governance- Promote awareness of fraud risks and red flags, and promote controls to deter and mitigate fraud risks- Assist with periodic reporting to the Audit Committee- Manage outsourced internal audits with consultants- Develop processes and analytical tools to improve efficiency of the Internal Audit activity. Develop audit programs, checklists, and audit analytical tools that improve the audit function.- Maintain risk registers and control matrices- Organize and maintain clear and well-organized work papers- Conduct fact finding reviews and investigate allegations of financial misappropriations- Assist with other responsibilities and projects assigned by the Director, Internal Audit

- Act as the subject matter expert (SME) on compensation matters, providing guidance and coaching to Global HR colleagues, international and US-based managers and CHAI leaders on complex global compensation-related matters- Advise CHAI leadership on global compensation strategies and methodologies that support CHAI’s global compensation principles of equity, transparency and ease of administration and support the mission by enabling CHAI to attract, retain and motivate talented employees- Project-manage CHAI’s ongoing compensation evaluation, including management of multiple complex work streams involving collaboration with internal stakeholders, CHAI leadership and external consultants- Conduct complex compensation analyses, both qualitative and quantitative, to assess equity in the application of CHAI’s compensation framework across teams, locations, job levels, .etc.; and to assess competitive alignment with external markets and trends- Provide various types of compensation data and analytics to drive business decisions and results; including equity analyses, statistical data, ad-hoc reporting, visual charts and graphs, etc.- Prepare standardized and customized (depending on the need) compensation reports for country and program directors and CHAI leadership- Lead the development and implementation of compensation guidelines and practices that support CHAI’s compensation principles- Lead CHAI’s annual cost-of-living review; develop and recommend appropriate cost-of-living adjustments (COLA) for CHAI’s 40+ countries using an objective, data-driven approach while also considering other relevant economic factors that may vary by country- Work closely with other members of the Global HR Team to develop communication and roll-out plans for annual COLA, as well as any other global compensation initiatives to ensure consistent and transparent communication- Participate in approved salary surveys through the collection and reporting of data to third-party survey providers. Review salary survey results and reports findings and recommendations for any adjustments- Design, implement, and maintain a compensation model that meets CHAI’s complex compensation reporting and analytical needs and can also support global growth and increase efficiency- Oversee the development and implementation of global compensation trainings, processes and guidance documents- Keep skills and knowledge current (technology, application, project management, analytics, change management, etc.) through professional reading, professional websites and internal counsel- Provide other HR services as needed or requested

Based within the CHAI Health Systems Strengthening cluster, the Program Assistant will provide administrative support to the CHAI Sustainable Health Financing team in the execution of the team’s workplan. Responsibilities include but not limited to:- Work closely with the CHAI Sustainable Health Financing team and government counterparts to plan, schedule, and organize activities- Lead preparation of activity budgets and ensure timely liquidation of all activities once completed, in line with CHAI and donor best practices and policies for sound financial management- Lead activity logistics in collaboration with the CHAI Finance and Operations teams, including disbursing allowances to meeting participants and ensuring that services such as venue hire, conferencing, printing, etc. are available for activities as relevant- Support drafting of meeting reports and other required documentation for donor reporting as needed- Maintain an effective and cordial relationship with government counterparts- Provide regular progress updates, including identifying and proactively flagging any emerging challenges in activity implementation for joint solution-finding- Perform any other relevant duties as assigned by the Program Manager, Sustainable Health Financing

- Support program and grant management, in collaboration with program and country leadership:- Manage a team of ~5 global associates/technical advisors supporting countries in the implementation of focal technical areas- Support development of program-wide and country-specific objectives, strategies and milestones- In collaboration with country team and regional managers, regularly assess progress against program objectives in areas of focus and help prepare high-quality briefings for donors and CHAI management, including achievements to date, key risks & opportunities, and action plan going forward- Help improve program team effectiveness and engagement- Develop CHAI's vaccines program and strategy in technical area of focus, in collaboration with program and country leadership:- Develop/update CHAI’s strategy and thought leadership both at global and country level, to increase CHAI’s effectiveness and impact- Support fundraising and grant proposal and budget development in line with CHAI’s strategy, model, competing priorities and capabilities, both at country and global level- Support ramp up of new CHAI staff and of new focus countries and strengthen capabilities of existing CHAI staff, leveraging the institutional knowledge from CHAI- Identify how this work relates to and builds on CHAI’s other in-country objectives and vaccine technical focal areas, which often require building on strong horizontal management structures. Put in place appropriate mechanisms to ensure cross-fertilization and collaboration across these objectives and sub-teams.- Provide strategic and programmatic support for the design and implementation of work in focus countries to dramatically and sustainably improve immunization coverage, in collaboration with direct reports and regional manager:- Contribute to the design, planning and implementation of high-impact work with direct reports and country teams to achieve high and sustainable coverage of new and routine vaccines in CHAI focus countries. Projects could include the following depending on technical focal area:- Strategize for the efficient and effective rollout of new vaccines while maintaining line of sight for improving routine immunization- Support program redesign in light of COVID-19 pandemic and the effects on routine and new immunizations, including supporting countries to introduce, achieve high coverage, and routinize Covid-19 vaccination- Support and build capacity of local governments to make decisions and optimize vaccine product portfolios for greater cost efficiency and coverage- Support governments to address and resource equity priorities- Strengthen national and subnational data driven performance management systems- Strengthening national and subnational planning and coordination processes to expand the reach and quality of immunization and other primary health care services- Improve immunization financing, resource mobilization and sustainability, in particular for countries in Gavi transition- Drive continuous development and effective dissemination and use of programmatic toolkits, lessons learned, and other know-how related to CHAI's vaccines program experience in focus countries.- Demonstrate impact and support countries to plan for sustainability of high-impact work, including transition of successful practices to national government leadership. - Improve national and global practices and policies, and cultivate global relationships, in collaboration with direct reports and program leadership:- Develop productive relationships with key stakeholders (e.g., WHO, Gavi, BMGF, UNICEF, PATH, JSI, IHME) and foster effective exchange of know-how with partners.- Become a respected and trusted thought leader in this area of focus within CHAI and within the global immunization community.- Disseminate CHAI's programmatic insights into the global immunization community and inform global policies and country practices beyond CHAI focus countries, including through global working groups (e.g., EPI manager meetings, WHO hosted regional meetings, antigen specific global working groups, etc.).- Other responsibilities as needed

Strategy development and resource mobilization- Lead the development and implementation of CHAI’s pediatric and adolescent HIV and eMTCT strategy.- Develop innovative concepts and proactively identify opportunities to raise funds to execute against CHAI’s pediatric and adolescent HIV strategy and goals.- Work to identify and engage new donors for CHAI’s pediatric HIV agenda.Management of the pediatric program portfolio- Translate CHAI’s overall strategy and vision into concrete deliverables and design programs that are set up to demonstrate improvements in pediatric outcomes.- Serve as a trusted, accessible advisor to governments and CHAI country teams on a variety of pediatric HIV topics.- Monitor progress to ensure the achievement of program goals, targets, and objectives; problem-solve and refine CHAI’s approach as required.- Engage with CHAI country leadership and program teams to align on approaches, problem solve, provide technical and analytical support, track progress, and ensure pediatric HIV continues to be prioritized.- Ensure that we put affected communities – in this case, children and adolescents living with HIV – at the center of all we do, through meaningful community engagement and partnership.Donor & grant management- Establish and maintain strong relationships and communication with donors on pediatric-focused grants.- Ensure execution against grant priorities, targets, and deliverables.Team & People Management- Build a motivated, results-driven and dedicated team of strategic thinkers who can work across the matrix to ensure outcomes for children living with HIV improve in program countries.- Foster the continuous growth and performance of all direct reports through active coaching and leadership that blends high expectations with intensive support and empathy.- Manage operational and administrative aspects of the team and projects, including timely and accurate reporting of results to donors, budgeting, and recruitment.- As part of the HAP Leadership Team, help to shape the culture and dynamics of Global HAP through regular communication and activities that build team effectiveness and cohesion across geographies and work streams.- Role model the values and mission of CHAI and the behavior norms of Global HAP.Collaboration with internal stakeholders- Develop a trusted relationship and dialogue with program leads on other CHAI teams working on pediatric and adolescent focused projects to foster collaboration and ensure alignment on priorities, strategies, processes, and objectives.- Stay up-to-date on developments across relevant CHAI programs to identify synergies and opportunities where CHAI can magnify impact.Collaboration with global pediatric partners- Manage and build strong relationships with the broad ecosystem of global pediatric partners to identify gaps, design approaches, implement strategies, monitor impact, and continuously improve the strategic programmatic agenda of CHAI’s pediatric response.- Make positive and useful contributions to the overall pediatric HIV landscape and continue to cement CHAI’s role as an important partner in the pediatric space across diagnosis and treatment.- Represent CHAI in international fora on pediatric and adolescent HIV and eMTCT.

Responsibilities and areas of support to government programs will include:- Work with national malaria staff and CHAI DRC country team to optimize and cost national malaria programs by building Excel-based costing and budget models- Conduct costing and financial analyses and support the development of funding proposals and operational plans- Support governments to meet Global Fund requests and satisfy grant application requirements, including budget development- Assist government programs and donors with addressing the long-term sustainability of malaria funding, by forecasting future funding gaps, mapping and assessing funding opportunities (both innovative and traditional), and working other technical teams and partners to streamline and integrate malaria services to lower costs- Serve as a trusted advisor to CHAI DRC country team on malaria management, strategy and finance- Serve as liaison between CHAI regional technical teams, country partners, and stakeholders- Build strong relationships with stakeholders across government, non-governmental organizations, and the private sector- Engage with and cultivate donors, including individuals, corporations, and organizations interested in supporting malaria programs- Draft presentations and reports for internal and external stakeholders- Coordinate meetings and facilitate knowledge sharing between government programs and partner organization in the region to ensure coordination- Provide program and budget updates for internal project management, best practice sharing, and donor reporting- Other responsibilities as needed.

Responsibilities and areas of support to government programs will include:- Work with national malaria staff and CHAI country teams to optimize and cost national malaria programs by building Excel-based costing and budget models- Conduct costing and financial analyses and support the development of funding proposals and operational plans- Support governments to meet Global Fund requests and satisfy grant application requirements, including budget development- Assist government programs and donors with addressing the long-term sustainability of malaria funding, by forecasting future funding gaps, mapping and assessing funding opportunities (both innovative and traditional), and working other technical teams and partners to streamline and integrate malaria services to lower costs- Serve as a trusted advisor to CHAI country teams- Serve as liaison between CHAI regional technical teams, country partners, and stakeholders- Build strong relationships with stakeholders across government, non-governmental organizations, and the private sector- Engage with and cultivate donors, including individuals, corporations, and organizations interested in supporting malaria programs- Draft presentations and reports for internal and external stakeholders- Coordinate meetings and facilitate knowledge sharing between government programs and partner organization in the region to ensure coordination- Provide program and budget updates for internal project management, best practice sharing, and donor reporting- Other responsibilities as needed

Across countries and projects, the Associate will have the following responsibilities: Scoping (20%)- Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geo-spatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries- Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives- Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns- Advise on strategies and technologies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needsTechnology Project Management and Support (40%)- Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs- Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI and ministries of health- Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; work with internal CHAI developers to support technical oversight of sub-contractors and contribute to discrete deliverables- Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals- Manage ongoing tracking and prioritization of software development activities; proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans- Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications- Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboardsTechnology Implementation and Training (35%)- Develop system roll-out plans and support system installation and device set-up ahead of implementation- Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology- Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs- Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions- Develop and implement system transition plans to ensure sustainability of both technology and supporting processesKnowledge Management (5%)- Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams

Across countries and projects, the Technical Advisor will have the following responsibilities: Regional Strategy and Scoping (20%)- Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geo-spatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries- Serve as a thought leader for regional and country level digital strategies and approaches; provide input into regional and country workplans; provide technical guidance and input on donor proposals- Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives- Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns- Advise on strategies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needs- Cultivate strong digital health leadership, capacity, and policies in focus countries to advance surveillance and campaign digitization goalsTechnology Project Management and Support (30%)- Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs- Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI management and ministries of health- Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; manage internal CHAI developers to ensure technical oversight of sub-contractors and contribute to discrete deliverables as needed- Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals- Manage ongoing tracking and prioritization of software development activities. Proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans- Problem solve technical challenges in meeting programmatic objectives, including management of developers, challenges in technical design and architecture, and in integrations- Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications- Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboardsTechnology Implementation and Training (25%)- Develop system roll-out plans and support system installation and device set-up ahead of implementation- Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology- Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs- Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions, as part of broader program M&E plans- Develop and implement system transition plans to ensure sustainability of both technology and supporting processesPeople Management (20%)- Directly manage Health Informatics associates dedicated to supporting technology projects across the region- Onboard, develop and mentor direct report; provide guidance, constructive feedback, and implement strategies to troubleshoot areas of weakness.Knowledge Management (5%)- Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams- Contribute to both internal and external dissemination of CHAI’s work through webinars, conferences, publications, and other relevant forums

Product scoping and design (20%)- Collaborate with CHAI (regional and country) teams and external organizations involved in campaign implementations to identify and document the challenges and use cases for digital products to support public health campaigns, disease surveillance, and more broadly health systems strengthening- Collaborate with CHAI teams and external organizations involved in campaign implementations to define end users, understand user personas, and co-design solutions with users where applicable- Develop high-level product requirements documentation to inform software development- Develop product assessment framework and conduct research/interviews with technology partners to identify existing products that meet product requirements or may benefit from targeted investment.Product and partnership management (40%)- Maintain coordination across key programmatic, technology, and product stakeholders to implement product development and implementation plan- Drive progress towards executing product roadmap in partnership with technology partners, including representing programmatic stakeholders, backlog prioritization, releases, and development life cycle- Design product testing strategies with technology partners and collaborate with country stakeholders to conduct tests and gather feedback- Work with developers to prioritize product test results and user feedback for inclusion into software roadmap and/or configure the application appropriately- Define KPIs for product performance, usability, and uptake, and oversee monitoring during implementationImplementation and maintenance of digital solutions (30%)- Collaborate with regional CHAI informatics teams in technical set up and configuration, user testing, training, supervision, monitoring, issue escalation, and transition of product ownership for all country-level implementations- Monitor use of products in country, collecting feedback, triaging issues, and escalating to technology partners as necessary- Collaborate with regional CHAI informatics teams to develop country-level sustainability plans for   products and advise on transition of technology partner relationships to governments post-deployment- Collaborate with regional CHAI informatics teams to develop operational plans and strategies to ensure products are used across program use cases (e.g., malaria, NTD, polio, COVID-19 vaccination) and integrated with wider information systems in country as neededKnowledge management and dissemination (10%)- Work with technology partners to ensure up-to-date documentation is in place to support roll out and maintenance of digital products- Advocate for products to global, regional, and country stakeholders to strengthen scalability and sustainability- Stay up to date on available features and functionalities on key products to provide guidance on appropriate tool selection and implementation considerations- Document lessons learned on technical products for CHAI-wide or global sharing