The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org

CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture.

Program Overview

CHAI launched its Viral Hepatitis program in 2015 to expand access to HCV screening and treatment in LMICs. Over time, it has grown to support hepatitis elimination efforts in eight countries, including initiatives to prevent mother-to-child transmission of hepatitis B. Applying proven strategies from HIV/AIDS and malaria programs, CHAI works to lower the cost of diagnosis and treatment while supporting ministries of health in scaling up services.

The global team collaborates with country teams to align on strategy, share best practices, and provide technical expertise in areas such as policy, market shaping, financing, and service delivery. Together, they engage with governments, donors, manufacturers, multilateral agencies, NGOs, and community organizations to strengthen national programs and expand access to hepatitis care. In focal countries, CHAI supports governments in selecting and procuring quality-assured medicines and diagnostics, training healthcare workers, improving service delivery, enhancing monitoring and evaluation, and mobilizing financing for implementation.

Position Overview

As part of the Hepatitis Country Support Team, they will support the implementation and scale-up of CHAI’s hepatitis country programs in the Sub-Saharan Africa region. The role provides hands-on technical and operational support to countries and serves as a bridge between global and country-level efforts by:

• Supporting Country Implementation: Providing direct technical and operational assistance to countries on programmatic tools (costing, forecasting, supply planning, M&E) and financing strategies to drive effective execution and measurable progress.
• Translating Global Developments into Action: Sharing global updates and emerging best practices, working collaboratively to refine country strategies in response to evolving needs.
• Synthesizing and Sharing Insights: Analyzing country-level progress, challenges, and learnings, integrating them with broader regional trends to inform CHAI’s global programming and strategy. 

We are seeking a dedicated and passionate individual who want to make a difference in global health outcomes, with strong analytical abilities and communication skills. The ideal candidate is proactive, adaptable, entrepreneurial, and comfortable navigating ambiguity and complexity. They should be able to work independently while effectively collaborating with colleagues and stakeholders. They must be a confident problem solver, quick learner, resilient, and team-oriented.

The Associate will report to the Hepatitis Country Support Manager and be based in Kigali, Rwanda. The base location is flexible to countries in which CHAI operates in Africa, subject to country leadership approval and work authorization. This role requires some travel (~25%).

• Provide strategic guidance and planning support to countries (30%)
  • Support country teams to develop country-level strategy and work plans in line with global CHAI strategy
  • Build relationships and seek input on country strategy and workstreams among broader global team
  • Regularly review and facilitate reviews of country work plans, identify implementation barriers, develop solutions, and identify resources and next steps
  • Monitor country-level program progress against milestones, and work with Program Management to identify and mitigate risks to achieving program and grant goals
  • Develop concept notes and funding proposals in collaboration with country teams
  • Attend advocacy and strategy-related meetings with government stakeholders and partners where necessary
• Provide technical support and bandwidth to country programs (40%)
  • Provide ongoing thought partnership, technical guidance, problem-solving support, and bandwidth across country programs, including but not limited to policy, financing, forecasting, supply chain, service delivery, market shaping and M&E
  • Design and develop high quality deliverables to support implementation of country programs, including presentations and concept notes, and tools and models
  • Share best practices (strategies, tools and experiences) across country programs
  • Support alignment on priorities and activities and facilitate processes for routine progress reviews
  • Seek input and support from global team members to facilitate involvement of topic area experts as required
• Provide coordination support across global and country programs (15%)
  • Facilitate collaboration, knowledge-sharing, and cross-team alignment
  • Share global priorities and updates with country teams and highlight relevance to country programs
  • Provide coordination support on cross-country / global work streams, including internal and external reporting and publications
• Support cross-cutting global work streams, projects and communications (15%)
  • Actively participate in strategy planning, problem-solving discussions, and review of global program outputs
  • Support drafting program materials such as updates, proposals, and meeting plans
  • Lead development or implementation of new work-streams and projects, as needed
  • Represent CHAI at regional strategic forums and meetings, as needed
  • Build and manage key relationships with external and internal hepatitis partners

• Experience: At least 4 years of experience in a collaborative and results-driven environment.
• Strong Analytical Skills: Comfortable working with large amounts of quantitative and qualitative data, leveraging tools like MS Excel to extract insights and develop actionable recommendations.
• Strategic Thinking Ability: Capable of assessing complex challenges, identifying opportunities and developing effective strategies to achieve key goals and objectives.
• Problem-Solving Expertise: Strong critical thinking skills to troubleshoot issues, propose innovative solutions, and drive continuous improvement.
• Excellent Communication Skills: Proficient in written and verbal communication, with the ability to prepare and deliver compelling presentations and synthesize complex information for diverse audiences.
• Effective Time and Priority Management: Ability to manage multiple priorities effectively in a dynamic, solutions-oriented work environment.
• High Attention to Detail: Consistently delivers high-quality work with accuracy, thoroughness, and rigor.
• Adaptability and Relationship Building: Strong interpersonal skills with the ability to cultivate relationships, build trust, and navigate cross-cultural settings and diverse cultural and professional environments.
• Collaborative and Team Oriented: Works effectively across teams and organizational levels, fostering a culture of teamwork and shared success.

Advantages

• Familiarity with global health issues, particularly communicable diseases (Viral Hepatitis, HIV, TB etc.), and/or national and sub-national planning and programming.
• Experience working with government bodies, public health NGOs or multilaterals.
• Experience living or working in low- and middle-income countries.

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