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Program management- Oversee delivery across multiple countries and workstreams, including tracking progress against priorities, driving follow-up with teams, and proactively identifying and addressing risks and delays to ensure timely and high-quality execution- Structure and support core program management processes (e.g., team check-ins, work planning), ensuring clarity on priorities and next steps- Lead the collation, analysis, and synthesis of country-level inputs into high-quality reports for donors, concept notes or other internal planning materials- Serve as the primary point of contact for project partners and drive effective coordination, resolution of bottlenecks and timely follow-up on joint activities- Support the team in responding to ongoing requests from donors...
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- Lead implementation of CHAI’s malaria strategy in Benin in close collaboration with CHAI’s country, regional, and global malaria teams, ensuring alignment with NMCP priorities and national goals.- Develop and execute annual work plans with clear milestones, timelines, and budgets to ensure timely, high-impact delivery of malaria program activities.- Support NMCP to strengthen systems and processes in line with its NSP including: - Surveillance & Data Systems: lead development and institutionalization of a geo-enabled malaria data repository, embedding data quality assurance practices at national and subnational levels to drive routine decision-making. - Strategic Planning and Financing: support coordination of the malaria program Global Fund Cycle 8 application process, ensuring...
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Financial Leadership and Management- Provide strategic leadership in financial planning, risk management, operational efficiency, and long-term financial sustainability. - Oversee all core financial functions, including bookkeeping, accounts receivable and payable, payroll review, and monthly bank reconciliations and monthly close processes.- Ensure accurate and timely preparation and submission of monthly financial reports.- Lead annual budgeting and bi-annual re-forecasting processes, grant financial planning, ensuring alignment with program objectives and donor requirements.- Conduct ongoing budget monitoring, grant tracking, and financial analysis to support program teams in effective resource management.- Present monthly and annual financial performance updates to country...
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- Process payment requests, vendor invoices, staff advances, and expense liquidations accurately and in line with CHAI's financial policies.- Ensure all transactions are correctly coded to the appropriate project, donor, and budget line before entry into the accounting system.- Implement and monitor financial controls including bank reconciliations and other control accounts, finance reports, etc.- Assist with month-end close activities, including preparation of journal entries and supporting schedules as directed.- Maintain complete and well-organized financial files, both physical and electronic, in a consistently audit-ready state.- Assist in the preparation of financial reports for internal and external stakeholders.- Process statutory remittances in accordance with local...
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- Support CHAI country teams in program countries to design, execute, and monitor project activities, elevating risks and emerging issues to manager.- Prepare presentations that include analyses, cross-country insights, and program lessons for internal and external audiences.- Coordinate and draft CHAI inputs for routine reporting and ad hoc donor communications and requests.- Track and consolidate project deliverables against project work plans.- Develop and monitor internal timelines to account for relevant internal reviews and iteration.- Maintain and expand knowledge management platforms to enable information sharing across teams.- Support in translating global evidence and best practices to the country level, including distilling and communicating messages to country...
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Build and ship- Design, build, and ship AI tools in Claude Code and Claude Cowork for CHAI’s internal teams.- Take tools through the full cycle from scoping to deployment.- Contribute to process overhauls in the teams the tools support.Use case pipeline and prioritization- Partner with CHAI teams to identify, assess, and prioritize AI use cases.- Help maintain a clear pipeline from idea to shipped tool.- Inform build-vs-buy decisions: off-the-shelf, light customization, or custom build.Tool evaluation and lifecycle- Contribute to feasibility assessments, tool evaluations, and phase-in/phase-out decisions.Technical infrastructure and standards- Support IT collaboration on integration, maintenance, and scaling of shipped tools.- Help maintain reliability and data...
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The Head of People owns CHAI's end-to-end People agenda: the strategic vision, the practical execution, and management of the global HR team of around 30 people that delivers it. Day-to-day, this means:- Driving a multi-year transformation agenda for the People function spanning talent acquisition, development, and retention; moving quickly while keeping everything anchored to the long-term arc.- Building the strategic approach to the transformation agenda on data and rigour rather than convention, and challenging inherited assumptions and established practice when the evidence points to a different way.- Setting clear direction for the People team and translating CHAI's talent strategy into concrete priorities and ways of working, while staying close enough to the work to get into...
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- Partner with CHAI’s teams to identify, assess, and prioritize high-value AI use cases, maintaining a clear pipeline from idea to shipped tool, and align build priorities with the AI transformation strategy set by the Associate Director.- Inform smart build-vs.-buy decisions: assess whether a use case is best addressed by an off-the-shelf tool, a light customization, or a bespoke build, and move quickly on whichever path is right.- Design, build, and ship bespoke AI-powered tools in partnership with CHAI’s teams, with a focus on non-programmatic teams (e.g. HR, Finance, Legal & Compliance, IT, Operations, and others); work directly in code and AI-native development environments (e.g., Claude Code and Cowork).- Collaborate with CHAI’s IT team on integration, maintenance, and...
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- Define and drive CHAI’s internal AI transformation strategy, identifying where AI can most effectively transform enterprise operations, internal workflows, and staff productivity across CHAI’s global teams.- Design, build, and ship bespoke AI-powered tools alongside the Manager, AI Transformation, working directly in code and AI-native development environments (e.g., Claude Code and Cowork) on the most important builds; set the technical bar for what the team produces.- Define and drive CHAI’s finance modernization and finance transformation strategy from a technical lens, in close partnership with the Finance and IT leadership teams.- Lead the implementation of a new ERP system, owning the program end-to-end – vendor management, scope and sequencing, requirements definition with...
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- Set the direction for CHAI’s internal AI transformation in partnership with the C-suite and the Innovation team, and provide strategic and management oversight to the manager who delivers it – covering organization-wide rollout coordination, training and enablement, AI governance and policy, pilot coordination, and vendor relationship management.- Lead and facilitate cross-functional operational initiatives across CHAI’s global and country teams, including complex priorities that cut across departmental lines.- Identify and drive process improvements across CHAI’s internal operations, designing better ways of working and ensuring changes are implemented durably.- Provide executive oversight of CHAI’s global safety and security function, led day-to-day by an Associate Director,...