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Strategic and Technical Advisory- Deliver senior-level technical assistance to CHAI country teams and government counterparts across core areas of health financing and health systems strengthening.- Provide strategic leadership for CHAI’s health systems strengthening (HSS) efforts in a set of priority countries, support governments to navigate donor transitions, close critical financing gaps, and develop long-term strategies for sustainable and resilient health systems.- Guide the design and implementation of cross-cutting system reforms, including sustainable financing models, workforce absorption and optimization, service or systems integration, and the development of efficient and equitable service delivery models-grounded in robust analysis and contextualized evidence.- Lead...
 
Internal AI Strategy Development - Refine and execute CHAI’s internal AI strategy in alignment with organizational priorities. - Evaluate, select, and manage a portfolio of AI tools and platforms that meet internal team needs.  - Monitor emerging AI technologies and assess their potential for operational and programmatic applications. - Work with the IT Team to integrate,maintain, and scale approved AI technologies.  - Developframeworks, playbooks, and best practicesto institutionalize AI strategy and support continuous improvement. Cross-Organizational AI Adoption - Design and deliver training programs to build AI literacy across program and country teams. - Drive change management strategies to support responsible AI adoption across teams with varying levels of knowledge...
 
- Act as a key advisor to the Head of CBHI /RSSB in the design and implementation of health financing interventions and reforms. Those will include, and not be limited to, the following:- An ambitious provider payment reforms for primary health care providers. This will involve support to the government at central and subnational levels for the roll-out of the payment reform.- The institutionalization of an evidence-based process to revise CBHI health benefit package and ensure essential services are covered by the scheme.- Advise government on the development and implementation of a mid to long-term financing plan for primary health system strengthening, and help drive progress towards a stronger and more sustainable PHC insurance system.- Support the government in conducting...
 
- Support institutionalization of the medical audit function by helping to develop the scope of the audit function, to develop and operationalize policies, guidelines, tools, and standard operating procedures (SOPs).- Strengthen audit methodologies by designing and refining medical audit protocols, medical audit tools, case review processes, and reporting templates aligned with national and international standards.- Build capacity of RSSB staff through on-the-job mentorship, structured training, and workshops to ensure sustainability of the medical audit function.- Support the development of internal communication mechanism and effective collaboration with internal departments, including Compliance, Claims Management, Anti-Fraud, and Finance- Support data-driven audits by...
 
- Supply Chain Management- Analyze and evaluate existing supply chain processes for commodities, medical supplies, laboratory equipment, and medical equipment.- Develop and implement innovative strategies to optimize procurement through market shaping, strategic negotiations etc, inventory management, distribution, and logistics.- Establish and monitor key performance indicators (KPIs) to assess supply chain performance and identify areas for improvement.- Ensure compliance with regulatory requirements and standards for procurement and distribution of medical supplies and equipment.- Systems Development and Integration- Support the design and implementation of integrated supply chain management systems and tools to improve availability of essential supplies.- Ensure...
 
As a Manager, you will be responsible for:- Developing structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions for key organizational issues- Supporting the design, execution, and monitoring of high-priority initiatives aligned with CHAI’s organizational goals- Conducting data analyses to generate insights that inform strategic decision-making for CHAI Leadership- Coordinating and tracking cross-functional projects; ensuring key milestones, timelines, and deliverables are met- Proactively identifying project risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track- Driving the development of communication materials, including reports, presentations, and updates to internal and external...
 
Strategic Leadership & Content Direction- Develop and execute CHAI's overall content strategy in coordination with the Communications Director, ensuring alignment with CHAI's strategic priorities and thought leadership goals- Cultivate a high-level view of the organization to identify strategic content opportunities that showcase CHAI's impact and expertise- Lead the planning and creation of major content initiatives, including flagship reports, thought leadership pieces, and high-visibility communications- Manage the editorial/content calendar and workflow, ensuring timely execution of all content priorities- Measure content performance and adjust strategy based on analytics and stakeholder feedbackContent Development & Quality Assurance- Write and edit thought...
 
HR Systems Transformation & Data Integrity - Lead end-to-end implementation of CHAI’s first global HRIS to replace manual and paper-based processes- Ensure system design supports scalability, automation, global compliance, and reporting needs- Maintain strong data governance, integrity, and security protocols across all systems- Partner closely with IT, Finance, Payroll, and country HR teams to ensure cross-functional alignment- Lead change management and communication efforts for new systems and processesOperational Efficiency & Lifecycle Process Redesign - Redesign and standardize employee lifecycle processes to improve efficiency and compliance- Define and implement service-level agreements (SLAs) and process KPIs that enable data-driven performance monitoring and...
 
Technical Expertise Areas We're Seeking: Health Systems Integration & Sustainability- Donor transition planning and program sustainability design- Health financing mechanisms and universal health coverage implementation- Health systems strengthening and service integration- Government capacity building and partnership development- Health economics analysis and policy advisory Digital Health & Health Information Systems- DHIS2 implementation, configuration, and customization- Health information systems integration and interoperability- eGovernment alignment and digital health strategy- Data analytics, dashboard development, and visualization- Software development (AI applications, WhatsApp chatbots, HIE platforms) Epidemiology & Disease Surveillance- Field...
 
The key functions and deliverables of this role will include: Data Engineering Core- Design, develop, and maintain scalable data pipelines for ingesting, processing, and storing large volumes of health data.- Build and optimize ETL processes to ensure smooth data flows from source systems to storage and analytics platforms.- Work with various database technologies (SQL, NoSQL, columnar, etc.) to manage, query, and optimize data effectively.- Integrate data from internal systems, external APIs, and third-party services, ensuring accuracy, consistency, and quality.- Develop and maintain a data catalogue and data dictionary to support effective data management.Infrastructure & DevOps- Architect, build, and manage scalable cloud-based infrastructure (AWS, GCP, Azure)...