- Lead & Conduct Investigations – Conduct internal investigations related to fraud, misconduct, compliance breaches, and security risks.- Develop Investigation Strategies – Implement best practices for case management, evidence gathering, and reporting.- Cross-Functional Collaboration – Work closely with Legal, HR, Compliance, Security, Country Offices and external authorities as needed.- Risk Assessment & Prevention – Identify potential threats, red flags, areas of process weaknesses and propose proactive measures to mitigate risks.- Ensure Regulatory Compliance – Ensure adherence to industry regulations, internal policies, and ethical standards.- Reporting & Documentation – Provide detailed investigative reports with findings, recommendations, and proposed corrective...

Program management - Lead the collation, analysis and synthesis of country-level inputs into technical donor-ready reports and deliverables for multiple donors to the program - Respond to ongoing requests from donors for memos, data analysis, scoping reports, budget updates, communication materials etc. - Lead on the creation of a calendar of program events/ key activities and oversee its execution e.g. report submissions, proposal submissions, marking special days in the year, with program materials, deadline for conference submissions etc. Country support- Provide hands-on support to teams to carry out costing of elimination plans, including compiling assumptions and inputs, running and validating the costing tools/ models etc. - Coordinate with in-country cervical cancer...

Project Management & Process Optimization - Lead the planning, execution, and tracking of compliance, investigations, and risk management initiatives. - Develop and standardize tools, workflows, and tracking mechanisms to ensure efficiency and accountability. - Manage cross-functional coordination efforts, ensuring seamless collaboration between functions. - Track key performance indicators (KPIs) for investigations, compliance, and risk initiatives, identifying areas for process improvement.Investigations & Corrective Action Execution - Ensure timely execution of corrective actions and risk mitigation strategies stemming from investigations. - Track and coordinate follow-up actions, ensuring accountability for policy updates, training, and process improvements. - Work...

Compliance Framework & Risk Management- Design, implement, and monitor compliance policies and processes to align with CHAI’s global compliance framework.- Conduct risk assessments and compliance gap analyses to identify and prioritize issues, and develop solutions that mitigate key risks.- Ensure compliance with evolving donor requirementsby proactively monitoring regulatory changes and implementing necessary adaptations.Policy Development & Compliance Oversight- Draft, review, implement, and communicate compliance policies, ensuring clear adoption across global teams.- Monitor compliance activities through audits, spot checks, and surveys, ensuring the effectiveness of preventive and detective controls.- Collaborate with Internal Audit to track and close Corrective Action...

CHAI Representative and Country Head- Participate with the Regional Leadership for Latin America and the Caribbean in the definition of the Country Team's overall strategy and continually identify opportunities for CHAI to add value and maximize impact.- In collaboration with the Regional Leadership for Latin America and the Caribbean, build and leverage strong effective relationships with local key partners and stakeholders, identify and establish additional partnerships as appropriate. - Support the Regional Leadership for Latin America and the Caribbean on the fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors.- Contribute, with the regional operations team, to develop clear...

- Serve as a trusted technical adviser to national malaria, dengue, and NTD programs on vector control and entomology.- Provide technical and operational support for vector control interventions, including insecticide-treated nets, indoor residual spraying, Wolbachia, and spatial emanators. This includes ensuring effective planning, execution, and evaluation of vector control deployment.- Explore and support the implementation of new tools and interventions for malaria elimination and dengue prevention in the GMS. This includes collaborating with internal teams to integrate Wolbachia into national dengue prevention strategies, ensuring alignment with existing vector control efforts and national health priorities.- Support national programs in translating research, evidence, and...

Employee Relations (25%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential and legally compliant investigations around employee relations issues as assigned,- Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).- Facilitate new hire check-ins and conduct exit interviews with assigned...

Cost-Effectiveness Research & Analysis:- Lead the development of robust cost-effectiveness models to evaluate mental health interventions in LMICs, with a focus on severe mental health conditions (e.g., schizophrenia, severe depression, bipolar disorder).- Conduct local costing studies in collaboration with partner Ministries of Health to assess the financial and economic impact of mental health services.- Synthesize data on intervention effectiveness and economic value, ensuring findings are rigorous and policy-relevant.Public Goods Development:- Design and produce methodologies, frameworks, and tools to advance cost-effectiveness research in global mental health.- Publish findings in accessible formats to support governments, donors, and implementing organizations in making...

- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...

Management- Be responsible for the strategic and program management assistance to the malaria program in Vietnam, and coordinate CHAI’s support to help strengthen systems and achieve audacious programmatic goals on aggressive timelines- Assist MOH to successfully execute the malaria elimination strategy and to prevent malaria from returning (POR). Specific activities may include leading CHAI’s effort to:- Update, scale-up and institutionalize the surveillance system nationwide, with the goal of ensuring rapid and accurate reporting of case-level malaria data from all levels and that data is appropriately stored and managed to ensure a rapid and effective response.- Support the government and partners to update national guidelines and policies to ensure alignment with overall...