Management- Be responsible for the strategic and program management assistance to the malaria program in Vietnam, and coordinate CHAI’s support to help strengthen systems and achieve audacious programmatic goals on aggressive timelines- Assist MOH to successfully execute the malaria elimination strategy and to prevent malaria from returning (POR). Specific activities may include leading CHAI’s effort to:- Update, scale-up and institutionalize the surveillance system nationwide, with the goal of ensuring rapid and accurate reporting of case-level malaria data from all levels and that data is appropriately stored and managed to ensure a rapid and effective response.- Support the government and partners to update national guidelines and policies to ensure alignment with overall...

- Manage the development of databases, analyses, and frameworks to assist in identifying and prioritizing market-shaping interventions- Analyze market trends and develop demand forecasts and uptake models for new and existing commodities and services- Prepare presentations, reports, and other analyses to inform global policy and increase the evidence base for high-impact interventions. Present findings of analyses to internal and or external audiences- Develop productive relationships with internal and external partners (including more senior individuals) to assess market dynamics and build consensus around key analyses or strategic recommendations- Work with CHAI country and global teams to evaluate the potential for various market-shaping interventions- Develop strategies and...

- Support Program Manager in establishing CHAI ground operations at the provincial and district levels- Support Epidemiology Unit to conduct routine analysis of monthly data to target interventions and respond to potential outbreaks- Provide targeted support in high-burden districts to ensure routine malaria control activities are conducted regularly- Lead initiatives to increase provincial testing of malaria and improve commodities flow to health facilities- Assist in developing district malaria commodities distribution plans- Assist in developing operational plans and quarterly work plans to streamline operations at provincial- and district-levels- Support the development of training materials and trainings to build the capacity of provincial and district staff- Support...

Analytics:- Plan and conduct analyses of malaria and NTD data, including retrospective epidemiological assessments, impact evaluations, optimizing intervention packages, and quantifying contribution of drivers of transmission such as climate and importation;- Help cultivate a culture of data-use within disease programs by strengthening the quality, use and analysis of epidemiological, entomological, and programmatic data by the malaria program to inform country strategy planning and program implementation;- Design, implement, analyse, and disseminate operational research projects related to surveillance, intervention effectiveness, and entomology;- Synthesize results, translate them to national and sub-national government partners to support evidence-based decision-making, and...

- Facilitate the redesign of the PHC Performance Management System in Kano, including Conduct of gender responsive Data and PHC Systems Diagnostic Assessment and ideation workshops to develop the optimal gender integrated PHC Performance Management framework - Provide technical assistance to the SPHCBs to implement the optimal PHC performance management framework, including support for Conducting merit-based selection of State and LGA PHC ISS supervisors and conduct comprehensive training for all selected supervisors and supervision of Bi-monthly facility assessment visits across all apex PHC- Support the design and implementation of Behavioural Interventions to enhance data use for improved PHC performance management at LGA and state level - Support the design and implementation of...

- Conduct in-depth budget tracking and other sources of funding assessments with the Kaduna state teams.- Facilitate a participatory process of evidence-based costed and phased PHC improvement plan development.- Support the development and ground-testing implementation of PHC plans within a few initial LGAs/Health facilities to deliver the package of services, including the development of micro-plans to guide the ground-testing.- Develop evaluation strategies and methods for the evaluation of implementation of PHC improvement plans, and ensure documentation of lessons learned and best practices and course correction.- Conduct SRMNCH needs assessments and gap analyses to understand the preferences of the vulnerable population to generate evidence on the type of services that should...

- Provide technical support to the Kano and Kaduna PHC financing teams to design and implement advanced data systems for collecting, analysing, visualizing, and reporting performance data to facilitate informed decision-making and continuous quality improvement. - Work with the CHAI Performance Management teams in Kano and Kaduna to design interventions to enhance capability, opportunity, & motivation of HCWs, LGA & State Staff to use performance information to drive service delivery improvement. - Lead the design of rigorous evaluations to measure impact of the performance management on service uptake and quality in the PHCs across Kano and Kaduna States.- Oversee program implementation in line with grant documents and ensure alignment with Government priorities and accountability...

General Accounting- Review and analyze monthly expenditure reports for submission to HQ and ensuring timely financial reporting- Monthly review of the recording of financial transactions according to specific project budget lines and project identification codes- Review and analyze monthly preliminary accounts and prepare adjustments including reallocation of indirect charges- Manage financial month-end closing and year-end processes including ensuring timely submissions to Boston finance- Maintaining the integrity of the balance sheet by preparing monthly balance sheet reconciliations including Bank and Cash- Provide program managers with monthly expenditure summaries against the budget, and discuss variances, along with the monthly and annual reconciliation of expenditures...

- Maintain Office365, anti-spam, Azure AD and AD user accounts- Proactively support staff in field offices using Windows 10 and Mac OS and provide training and assistance to users as needed- Interface with vendors to place orders for new equipment and software- Create and maintain updated documentation- Must be excited about learning new things, patient in dealing with staff in complex and sometimes high- pressure situations- Must have excellent attention to detail- Provide hardware and software support for local users in person, and coordinating and providing support, via phone and email, for our users worldwide through our helpdesk system- Collaborate well in a small team environment

- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...