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- Lead CHAI Rwanda Sustainable Health Financing, Primary Health Care and other Systems Strengthening programs and shape CHAI Rwanda health financing and public health portfolio together with the rest of CHAI Rwanda Senior Management Team.- Act as a key advisor to government leadership in the design and implementation of health financing, primary health care, and other system strengthening interventions and reforms. Those will include, and not be limited to, the following:- Ambitious system strengthening and provider payment reforms for primary health care providers- The institutionalization of an evidence-based process to revise CBHI health benefit package and ensure essential services are covered by the scheme- The strengthening of donor coordination to support domestic resource mobilization and a sustainable transition towards greater self-reliance- Advise government on the development and implementation of a mid to long-term financing plan for primary health system strengthening, and help drive progress towards a stronger and more sustainable PHC system- Supervise a team of associates, senior associates and technical advisors with diverse professional and educational backgrounds and work with HR to lead and support talent management and development initiatives.- Provide technical advice and oversight over the quality of deliverables and ensure that communications and work products that are shared externally meet CHAI standards.- Identify and develop medium-term action areas and strategies to address key public health issues in Rwanda and as needed, work with CHAI donors to mobilize funding to address these needs.- Pursue opportunities for collaboration with other CHAI teams, helping to build a cross-cutting community of practice within the country, region and organization.
The government of Rwanda has developed the National Strategy for Health Professions Development (NSHPD) 2020-2030, a 10-year plan to strengthen and expand the Rwandan health workforce though improved and expanded pre-service training. The strategy outlines national health workforce targets for 37 cadres of providers, and the necessary inputs to training institutions to scale up enrollment and graduation to meet those targets. The government has created a Human Resources for Health Secretariat (HRH Secretariat) to manage implementation of the strategy. The HRH Secretariat has requested CHAI’s support implementation of the NSHPD. CHAI is seeking a highly motivated individual with outstanding technical skills to assist the Dean of the School of Medicine and Pharmacy (SMP) with curricula development, implementation, and teaching quality assurance. The Technical Advisor in charge of the curricula and quality assurance will oversee curriculum development and implementation at the School of Medicine and Pharmacy (SMP) at the University of Rwanda (UR). The Technical Advisor will serve as a key strategic thought partner and in-house pedagogy expert in the quality assurance and roll-out of curriculum at SMP. S/he will direct the review and approval of curricula for SMP’s academic programs and will oversee monitoring and evaluation of teaching at SMP. The Technical Advisor will work hand in hand with the Dean of the SMP to provide guidance to a team of professionals engaged in all aspects of curriculum and syllabus development, educational strategy, teaching and learning, student assessment, and educational innovations. The desired candidate must be able to multi-task effectively and have experience managing multiple work streams. Candidates should also have experience managing relationships with government stakeholders and ideally will have worked in the field of health professional education. Successful candidates must have a passion for results, a commitment to excellence, and a demonstrated capacity to work in high-stress environments. This position will report to the Dean of the School of Medicine and Health Science and will coordinate with CHAI Rwanda Program Manager -Health Workforce. This position is based at the office of the Dean SMP in Kigali, Rwanda. Key Responsibilities: Strategic Planning- Provide effective academic and scholarly teaching and learning direction for the school.- Ensure the achievement of the mission of all programs within the school, with the focus on teaching, learning and quality assurance, and within the broader university context.- Serve as the key point-person for all pedagogy at SMP, ensuring cutting-edge, innovative, and evidence-based approaches are used in the development and implementation of courses.- Participate in and advocate for the allocation of necessary resources to ensure effective implementation of the school's programs.- Provide a continuous academic leadership support to the Department Chairs/Heads and program coordinators/directors for the development of innovative approaches to education.- Design, implement, and solicit funding for cutting edge educational research programs at SMP.Management- Manage the implementation and ongoing refinement of curricula of undergraduate and postgraduate programs within the school.- Manage enrollment planning.- Develop semi-annual plans, reports, and budgets to sustain curriculum development and implementation activities at the SMP.- Work closely with the teaching teams, including faculty and staff members, to improve educational outcomes at the SMP.- Develop standards, guidelines, and policies related to teaching, learning, and student assessment at the SMP, including e-Learning, student data protections, and electronic educational records management.- Participate in curriculum and teaching/learning committees and meetings at both school and college levels, and specifically serve as the facilitator for the School's Curriculum committees.- Maintain liaison in matters related to teaching, learning and quality assurance with appropriate offices, departments, and programs within the SMP, UR, the College of Medicine and Health Sciences (CMHS), and external partners including the Ministry of Health, the HRHS, Teaching Hospitals and others.- Perform other duties related to the position as deemed relevant by the dean.Curriculum Design- Assist faculty and leadership with the development of innovative and standards-aligned curricula and academic programs.- Develop a toolkit of innovative pedagogical methods to be used by faculty at SMP.- Assist the academic and clinical faculty in the development of quality teaching materials for both face to face and distance learning.Quality Assurance- Drive continuous quality improvement initiatives and programs within the school and ensure maintenance of standards in accordance with all accreditation requirements applicable to each of the program.- Oversee all academic quality assurance activities at the SMP, including the design of faculty reviews and assessments to be included in evaluations for reappointment and promotion.- Oversee the development and implementation of appropriate evaluation methods for students, faculty, and academic programs.- Play a leading role in quality assurance for internal and external accreditation of the SMP in general and each of its specific academic programs.- Develop a comprehensive agenda for Continuous Professional Development for the academic and clinical faculty to ensure all faculty members are competent and confident in teaching, learning, assessment, curriculum design and academic leadership.
- Oversee a team of direct and indirect reports which manages the execution of day-to-day HR administration and transactions, HR record-keeping, global benefits, US labor compliance and immigration, and other general employee and manager support; including but not limited to:- Collaborating with CHAI Payroll to implement salary and other payroll changes- Leading Global HR’s relationship with Global Payroll to ensure timely, complete and accurate processing of biweekly and monthly payroll changes and resolution of complex HR/Payroll issues- Onboarding and off-boarding, data-entry, benefits enrollments, employment contract management, employment verifications and visa letters, etc.- Managing the strategic and day-to-day administration of CHAI’s international and US-based benefits packages, and advising on local benefits plans as needed- Managing US immigration processes and record-keeping, with support from external counsel- Leading audit compliance efforts for HR Operations (e.g. donor, external and internal audits), including record-keeping, reporting, and responding to audit question- Lead strategic and day-to-day HR compliance efforts for CHAI’s US operations at the federal, state, and local levels, maintaining in depth knowledge of employment-related legal requirements, reducing legal risks and ensuring regulatory compliance (includes statutory reporting, record-keeping, etc.), and proactively staying up to date on legal and regulatory changesResolve complex employee compliance and/or operational issues during the recruitment offer stage and/or throughout the employee life cycle, and liaise with CHAI leaders as needed- Review and approve all new employment contracts and renewals for CHAI Inc. and non-program country employees for levels 7 and below; review only for levels 8+- Lead the strategy and execution of comprehensive, polished communications related to HR operations and compliance matters, including:- Creating policy, process and guidance documents for HR colleagues, employees, managers and CHAI leadership- Drafting written notifications to impacted parties regarding changes and updates in laws, benefits and/or policies as well as resolution of compliance matters- Manage relationships with internal and external partners (e.g. external legal counsel and vendors) as it relates to HR operations and compliance- Proactively provide training and coaching to other HR colleagues on HR operational processes, benefits, and employment-related compliance requirements and best practices- Support program and non-program countries with operational and compliance matters- Independently manage medium to large complex projects, including managing deadlines, communication, record-keeping, and collaborating with internal and/or external stakeholders to ensure timely and successful completion of deliverables- Miscellaneous administrative duties related to HR operations support e.g., the preparation of shipping requests, facilitation of signature requests, document storage, etc.- Travel internationally as needed- Perform other duties, as assigned
- Work with various country team offices to manage payroll deadlines and process bi-weekly and monthly payroll submissions- Facilitate the employee life cycle - onboarding new hires, conducting onboarding calls, assist in termination process, including sending exit letters and exit surveys, and coordinating with HR- Partners on any sensitive issues and entering and maintaining data in HRIS - Enter data on new hires, changes and terminations into HRIS and ensure employee documents are saved appropriately - Communicate with benefits vendors and enter data into online benefits systems regarding new hire enrollments, changes and terminations - Work closely with HR Manager of Benefits and Compliance to support employees and managers with benefits questions and assist with escalated claims issues. - Monitor shared Human Resources email account and field incoming questions related to onboarding, benefits, and general HR issues - Actively monitor contract end dates and issue contract renewals when needed - Assist with audits - conduct weekly internal audits and coordinate with the Finance department to provide documents and information for internal and external audits- Assist employees with employment verifications and visa letters - Provide ad-hoc data & project support, including reporting from the HRIS and other administrative support to Human Resources staff as needed - Work closely with Country Teams to understand in-country processes and needs and bring in-country perspective to Global HR team to inform process improvements.- Work with the Expenses and Payroll department to process reimbursements and pay invoices- Other projects as assigned by supervisor
Employee Relations (40%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential investigations, as assigned, of alleged harassment, bullying, discrimination, abuse and exploitation, and other misconduct. Write investigative reports for Global HR leadership and summaries for CHAI leadership. - Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH). - Facilitate new hire check-ins and conduct exit interviews with assigned global program teams. - Conduct regular meetings with respective teams, including team leadership, by phone, web application or in person in order to understand and anticipate HR needs.HR Operations & Compliance (30%)- Provide guidance to assigned program teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies. - Advise assigned program teams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.- Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents. - Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,- Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (20%)- Lead, execute and facilitate learning and development activities to promote a respectful workplace, talent development, management skills, and other capacity-building needs in line with CHAI’s approach to on-the-job learning. - Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.- Work alongside program teams and Talent Acquisition to provide guidance and input on team restructures, workforce planning and succession planning.- Identify training needs for assigned global program teams and individual manager needs.- Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.Projects & Other HR Work (10%)- Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities. - Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.- Provide other HR services as needed and requested.
- Support the monitoring of combination prevention program performance and outcomes, starting with PrEP, including monthly data collection, analysis, and reporting/presentation internally, to government and other partners, and donors.- Analysis and quantification of implementation trends by districts and provinces.- Conducting routine field supervision visits, and support the review and facilitation of M&E trainings and engagements.- Support NDoH with implementation and monitoring of the National rollout of the HIV Prevention program workstreams.- Support the documentation and dissemination of lessons learnt from the scale up of HIV Prevention workstreams.- Support NDoH and key stakeholders in the development and review of strategic documents including implementation plans, strategy documents and policy and guidelines.- Support the development of quarterly and monthly donor reports and ensure the routine reports are delivered on time.- Developing and maintaining program databases and dashboards for performance monitoring and evaluation.- Support quarterly program evaluation to improve program implementation and inform scale-up efforts. Represent the program in meetings and workshops.- Willingness to travel frequently across the country and abroad when the need arises.- Perform other tasks as necessary.
We are seeking a highly motivated individual with outstanding strategic, analytical, communication and leadership skills. The successful candidate will adhere to the core CHAI values of resourcefulness, entrepreneurialism, flexibility, independence, humility, and work ethic. Responsibilities include but are not limited to the following:- Manage a small team (1-2 Associates) on projects to improve access to hypertension and diabetes care in low- and middle-income countries.- Lead the design and implementation of in-country market assessments and in-country market shaping plans in 5 focus countries, including the development/alignment of market assessment tools for use in these countries. These assessments should cover both public and private supply chains, including an understanding of mark-ups at various levels of these supply chains, and current barriers to availability and affordability.- Support effective implementation of the market shaping plans and provide technical support as needed to CHAI country teams in order to assist their alignment with global objectives of the NCD program.- Develop an understanding of global and local market dynamics and market shaping priorities for key NCD commodities (antihypertensive and antidiabetic medication, insulin, glucose monitoring devices and consumables, insulin syringes/pens and other commodities) in low- and middle-income markets (LMICs).- Guide the development of analyses that strengthen the business case for enhanced affordability and availability of these commodities in LMICs, such as demand forecasts, uptake scenarios and market access strategies; production development, cost reduction and manufacturing strategies- Build and lead relationships with suppliers that currently produce or have the potential to produce relevant, high-quality NCD commodities for LMIC markets.- Cultivate relationships with key global health partners to ensure coordination, alignment and collaboration with partner programs and research, where relevant.- Lead development of presentations, reports, and other analyses to inform global policy and increase the evidence base for high-impact interventions- Support the development of concept notes, donor proposals and new projects, and reporting requirements on existing programs.- Any other duties as required.
We are seeking a highly motivated individual with outstanding analytical, strategic, communication and teamwork skills. The successful candidate will adhere to the core CHAI values of resourcefulness, entrepreneurialism, flexibility, independence, humility, and work ethic. Responsibilities include but are not limited to the following:- Support the design and implementation of in-country market assessments and in-country market shaping plans in 5 focus countries, including the development/alignment of market assessment tools for use in these countries. These assessments should cover both public and private supply chains, including an understanding of mark-ups at various levels of these supply chains.- Support effective implementation of the market shaping plans and provide technical support as needed to CHAI country teams in order to assist their alignment with global objectives of the NCD program.- Develop an understanding of global and local market dynamics and market shaping priorities for key NCD commodities (antihypertensive and antidiabetic medication, insulin, glucose monitoring devices and consumables, insulin syringes/pens and other commodities) in low- and middle-income markets (LMICs).- Generate analyses that strengthen the business case for enhanced affordability and availability of these commodities in LMICs, such as demand forecasts, uptake scenarios and market access strategies; production development, cost reduction and manufacturing strategies- Support the design and implementation of supplier engagement strategies- Cultivate relationships with key global health partners and ensure alignment with partner programs and research, where possible.- Lead preparations of presentations, reports, and other analyses to inform global policy and increase the evidence base for high-impact interventions- Support the development of concept notes, donor proposals and new projects, and support documentation and reporting requirements on existing programs.- Any other duties as required- Preference for this role to be based in sub-Saharan Africa in a CHAI country office. 25-30% international travel time would be required once situation allows
Vector Control – Commodity Forecasting- Work closely with internal and external partners to collate, interpret, and analyze vector control commodity data in support of a multi-year global malaria commodities forecast- Identify and quantify potential implications of changing trends in insecticide resistance, commodity pricing, donor and country budgets, available products, and normative guidance on vector control commodity volumes- Attend, contribute to, and sometimes lead meetings with key vector control partners, and support relationship building and relationship management with these partners- Support writing and editing of reports for the donor and dissemination- Analyze and review forecast model outputs- Attend and participate in key partner and internal meetingsQuality in Vector Control Products- Research the levers affecting vector control product quality, particularly bed net quality – including policy guidelines, minimum standards, pre-qualification processes, global/procurer/country-level quality assurance and quality control, transportation and storage conditions, and in-country monitoring- Package information from research, stakeholder conversations, and thought leadership into high-quality and clear presentations, reports, and publicationsNew and Pipeline Vector Control Products- Conduct literature reviews, stakeholder conversations, and data analysis on new and upcoming products, synthesize this information for dissemination, and provide strategic thought partnership on how CHAI and partners could support roll-out of new products- For innovative program initiatives, translate high-level ideas into actionable project workplans and pitch decks- Quantify the relevant market demand through top-down or bottom-up analyses- Support scoping for innovative approaches to increasing efficiency and effectiveness of vector control intervention mixes with the aim of efficiently achieving desired health impact of the preventive interventionCross-Cutting- Proactively develop and maintain strong working relationships with key stakeholders across government and non-governmental organizations- Represent CHAI at relevant working groups and meetings to provide appropriate technical support as necessary- Support the continuous development and refinement of the CHAI Vector Control Strategy
- Support CHAI country teams to catalyze in-country implementation to align with broader grant goals, including day-to-day analytical support.- Support use of evidence among CHAI teams to inform strategic decision-making and identify gaps in policy and implementation to create effective and sustainable combination HIV prevention response.- Structure and drive key quantitative and qualitative analyses around major programmatic issues such as target setting, demand generation, resource mapping and support presentation development on key findings.- Support development of clear presentations for country and global teams to share analysis, findings and recommendations on ongoing work streams.- Support maintaining program databases and dashboards for performance monitoring and evaluation.- Undertake primary and secondary research and synthesize knowledge to deliver data-driven insights to inform approaches and strategies to support HIV program transition and sustainability in the focus countries as needed.- Support generation of cross-country analysis, learnings and the development of processes and tools to facilitate knowledge sharing and dissemination with country, regional and global stakeholders.- Collaborate with CHAI teams to ensure skills transfer and government ownership, identifying the most critical hurdles, and develop innovative strategies to address them.- Be involved in various aspects of program operations including monitoring & evaluation, donor reporting, and planning & logistics.- Other responsibilities as needed by team.