- Collaborate with country teams to develop and implement M&E plans, including designing data collection and management systems to ensure rigorous data collection, validation, and analysis for improving program performance- Synthesize program performance and promote its use in decision making for program service delivery and resource allocation through leading analyses, discussions and other measures- Support the implementation of monitoring and evaluation plans through reviewing work plans, reports, organizing and participating in field visits, and initiating data reviews- Contribute to research development and execution, including the design of study protocols and management of data collection and analysis

Coordinate national AHD stakeholders, strategy, and implementation:- Attend and engage with regional communities of practice and networks and provide technical assistance to the member countries.- Provide guidance, market intelligence, and strategic input to the MOHs on AHD.- Support national AHD stakeholder engagements through participation in and support as required to the AHD Technical Working Groups, with a particular focus on translating regional and global learnings and best practices into operational and technical guidance to accelerate the uptake of impactful diagnostic technologies and treatments.- Support MOH to coordinate across and align AHD partners, including civil society and/or community networks, to the national AHD strategy and implementation plan.- Support MOH either virtually or in person with accelerated AHD product introduction, including guideline review meetings, forecasting and quantification, and new product introduction planning.- Review countries’ AHD implementation plans and support the MOH to optimize treatment at selected hubs that decentralized screening facilities can refer patients to.- Support and participate in country-to-country learning and exchange visits on AHD.- Regularly engage in activities related to learning networks to support knowledge raising, sharing of best practices, and capacitation of MOHs.Increase demand for key AHD commodities through expanding sustainable access:- Review and support the optimization of AHD guidelines across countries, sharing best practices and recent WHO recommendations and working closely with MOH to adopt these for the local setting.- Increase awareness of AHD commodities among key decision makers and implementers, and support MOHs to ensure full access to the AHD package of care in their respective countries.- Support CD4 strategy review across countries as required, including assessing the impact of a VISITECT® CD4 Advanced Disease test and its place in countries’ AHD package of care.- Share through the latest market intelligence, to ensure country orders are aligned with procurement cycles that will help maximize the shelf life of commodities in the country.- Share and communicate with countries information about new products to support product introduction.- Support the review of countries’ supply chain data to support regional supply chain management and avoid stockouts.- [As required] Support MOHs to develop the investment case to advocate for the prioritization of AHD commodities in donor global and country budgets. Securing commitment from procurement partners will be critical to ensuring sustainable access to AHD commodities and growing demand.- Monitor country progress against program access deliverables through regular reviews.- Timeously identify risks to access, propose risk mitigation strategies/solutions, and support their execution alongside the MOHs.Coordinate demand for AHD commodities and services: - Share data and access information from counties with the CHAI team, to inform market interventions and share with partners such as the AHD Implementation Steering Committee (ISC) and ARV Procurement Working Group (APWG) to support cross-partner collaboration and service delivery efficiencies at the global level.- Gather data from across countries on AHD supply chain challenges to determine timelines, anticipate delays, and course correct as needed based on revised demand.Team and stakeholder engagement:- Establish and maintain relationships with MOHs, CHAI country teams and partners, and between the global and country teams.- Act as the CHAI AHD focal person for countries and provide updates on country activities and access updates during scheduled internal, donor, and partner engagements.- Meet routinely with MOHs to review, plan, and identify areas for support.- Establish and cultivate key external AHD stakeholder relationships.- Coordinate with other internal teams to identify, cultivate, and leverage synergies in strategy and workstreams.Knowledge sharing:- Maintain up-to-date expertise across the HIV, and specifically the AHD, space, including the latest trends, and research developments and support identification, translation, and utilization of relevant global and regional updates for country teams.- Present analyses, cross-country insights, and program lessons to external audiences.

Specific responsibilities of the Global SRH Program Associate will include: Strategic and technical support to program implementation:- Cultivate and demonstrate deep understanding of country strategic priorities and execution plans including national plans and internal CHAI program plans - Maintain knowledge of CHAI’s global market shaping initiatives across products relevant to focal countries to facilitate linkages to country market shaping and product introduction and scale up- Maintain visibility and in-depth understanding of COF projects implemented by CHAI and non-CHAI stakeholders in focal countries in order to advise on coherence with country introduction strategies and support linkages across national strategy and plans.- Provide programmatic support for the design, planning and implementation of high-impact work with country teams - Provide day-to-day thought partnership, technical support, and bandwidth across country programs, including but not limited to forecasting, supply chain strengthening, service delivery, and product introduction- Design and develop high quality deliverables to support the scale-up of country programs, including presentations, concept notes, tools, and models- Support collaborative monitoring/review against workplans and logframes in partnership with country teams. Utilize and analyze programmatic data to support the monitoring of program progress against milestones, and identify and mitigate risks to achieving program and grant goals - Conduct cost and impact modeling of various program approaches to inform decision-making- Partner with teams to map resources back to product introduction plans. Execute gap analyses and regularly monitor and communicate on funding gaps to both country and global stakeholders.- Work closely with country teams to improve quantification and forecasting efforts, monitor SRH commodity stock levels, and work with in-country partners, global procurers and donors to address identified risks of stock imbalances- Work with teams to develop research protocols and data analysis plans; and execute data coding, analysis and synthesisCross-country Coordination and Knowledge Management:- Share country updates with broader global team to inform global priorities and keep team members up to date on ongoing areas for support- Document and disseminate relevant industry best practice and key CHAI program learnings across country teams- Inform program activities based on global evidence base, insightful analytical perspective, and lessons learned from CHAI and other partners- Participate in the broader efforts of the Global SRH team to serve as a resource and support to country teams across a wide range of subject areas by leading and/or supporting one or more “knowledge areas” within the team. This responsibility includes staying up to date on relevant literature, participating in relevant webinars or global fora, producing briefs or other knowledge products for sharing with the Global SRH team or country teams, and maintaining a Box folder or relevant resources- Lead or support development and implementation of special projects to further global impact, as needed- Maintain country materials sub-folders on Box and country notebooks in One Note General- Work collaboratively with Global SRH Team, Global MNH Team, Global Markets Team, Analytics and Implementation Research team other relevant CHAI global teams, and CHAI country teams to achieve project goals- Provide support on cross-country / global workstreams including internal and external reporting- Frequent travel to CHAI program countries- Exemplify SRH team norms and contribute to key internal team operations and culture-building initiatives such as Diversity, Equity, and Inclusion

- Support the successful completion of a CHAI wide assessment on disability inclusion in partnership with a technical advisor. This will involve data collection and facilitating/coordinating a series of meetings with CHAI program and country leaders.- Facilitate the validation of this assessment through stakeholder meetings.- Lead the development of a disability inclusion action plan with prioritized interventions.- Support the implementation of priority interventions. This may include the development and review of concept notes and technical documents.- Work with sector partners to gather best practices.- Develop and maintain a structured overview of useful tools and resources that will inform our future work.- Participate in regular internal and external meetings that involve disability inclusion.- Conduct high quality desktop research and analysis on our interventions and keep track of latest learnings and developments at the global and country-level.- Help organize relevant in-person meetings.- Prepare materials to present the findings, written report and PowerPoint, with internal and external stakeholders; update based on their feedback and input.- This role requires taking initiative to identify new opportunities and take on other responsibilities as needed and as requested by manager.

- Provide technical assistance to the STRIDE/DRIVE country team to refine approaches for technical support to MoH and NAC across all HIV testing and prevention interventions.  - Keep abreast of new developments in the HIV testing and prevention space locally, regionally and globally; synthesize their findings and implications and disseminate these to the team.- Advise on appropriate shifts in prevention strategies to respond to evolving epidemiological data, research, field observations, assessment reports, performance statistics, and other available data. - Serve as the key advisor to the country team in HIV testing and prevention, through the review of published literature  such as  abstracts, journals  and articles.- Establish and maintain good relationships  with PEPFAR, USAID, CDC, UNAIDS, and other international bodies which specialize in HIV testing and prevention programming. - Lead in designing technical strategies, interventions, and approaches to support MoH in strengthening HIV testing and prevention programs- Development of case studies, models, and other materials related to HIV prevention programming to share expertise with external stakeholders.- Provide expert technical guidance and capacity building including support for the implementation, monitoring, and evaluation of the STRIDE/DRIVE grants.- Provide technical assistance in the development of clinical guidelines, training manuals and SOPs that relate to HIV testing and prevention.- Work with CHAI’s global colleagues to obtain relevant information and ensure that donor reporting requirements are met.- Perform any other duties as requested by management.

DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion

DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion

DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion

DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion

- Safety and Security (60%)- Manage the safety and security team in their day-to-day responsibilities, provide mentorship, and support staff’s long-term professional development- Ensure CHAI’s global duty of care policies are effective, comprehensive, and coordinated across the organization’s leadership, country and program teams, and CHAI’s central support functions - Travel security management across global operations including corporate travel management, tracking, and policy implementation, security briefings for high-risk country visits, and emergency travel support to staff and consultants- Expert advisor to country and senior leadership on security management best practices, crisis management, and incident response, identifying company risks, and building resiliency, with an increased focus on high-risk environments- Lead CHAI’s Crisis Management Team, ensuring clear communication lines, clarity of roles and procedures, and liaison with external security providers during critical incidents impacting staff or country operations- Oversee the development, implementation, and knowledge management of global security policies and standards with an increased focus on training support for staff, including HEAT, Security Awareness, and Psychological First Aid- Work closely with colleagues in the Global S&S Department to staff the S&S Duty phone and respond to incidents, including during weekend and evening hours- Oversee the Safety & Security Department’s relationship with Safety Point People in-country members of CHAI leadership- Oversee the Safety & Security Department’s work with country and global team colleagues to monitor and improve compliance with S&S global policies and guidelines - Global Operations (40%)- Lead budgetary development and financial oversight for global safety and security budget - Support CHAI country start-up and scale-down operational activities, ensuring that all necessary stakeholders are effectively coordinated, and compliance requirements are met- Oversight and relationship management with insurance brokers, medical and security assistance providers, and travel management, including reviewing and leading RFP processes - Working across diverse stakeholders at CHAI, including country, program, support, and leadership, deliver diverse global operations support to work streams strategically and sensitively as needed - Participate in CHAI’s Operations Leadership Team (OLT) meetings as needed