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- Set the direction for CHAI’s internal AI transformation in partnership with the C-suite and the Innovation team, and provide strategic and management oversight to the manager who delivers it – covering organization-wide rollout coordination, training and enablement, AI governance and policy, pilot coordination, and vendor relationship management.- Lead and facilitate cross-functional operational initiatives across CHAI’s global and country teams, including complex priorities that cut across departmental lines.- Identify and drive process improvements across CHAI’s internal operations, designing better ways of working and ensuring changes are implemented durably.- Provide executive oversight of CHAI’s global safety and security function, led day-to-day by an Associate Director,...
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- Lead overall project coordination and implementation, ensuring all activities are delivered on time, within scope, and within budget.- Develop and maintain detailed workplans and activity budgets; monitor progress and proactively identify and address risks or delays.- Serve as the primary point of contact with the Australian Embassy and international technical partners, coordinating visits, activities, and communications.- Maintain strong working relationships with Lao government counterparts across the Ministry of Health and relevant departments, supporting government leadership and ownership of project outcomes.- Lead the preparation of donor progress reports and financial updates, ensuring accuracy, timeliness, and alignment with agreed deliverables.- Oversee equipment...
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Program Coordination and Delivery- Lead coordination and delivery across the Malaria and NCD portfolios, ensuring alignment of priorities, clear communication, and effective knowledge management across country, regional, and global teams.- Own the development and execution of integrated work plans, ensuring timely delivery of program objectives, effective grant management, and high-quality reporting to donors and global teams.- Maintain a consolidated program dashboard that provides real-time visibility on performance, risks, and delivery gaps, enabling timely decision-making by the Country Manager.- Proactively identify and resolve operational bottlenecks, including procurement, logistics, and coordination challenges, escalating only when strategic input is required.- Conduct...
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Strategy and Program Leadership- Define and communicate a bold strategic direction for CHAI's global TB portfolio, translating organizational priorities, donor expectations, and the evolving needs of high-burden countries into a coherent vision that the team, partners, and governments can rally behind.- Scan the horizon for shifts in TB financing, epidemiology, policy, and the diagnostic and therapeutic pipeline; position CHAI to respond proactively and shape the conversation.- Make disciplined strategic choices about where CHAI should focus, including decisions to scale, pivot, or wind down workstreams based on evidence, impact, and changing conditions.- Develop multi-year programmatic plans, budgets, and performance management systems that drive accountability and continuous...
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Analytical and Project Management Support ~60%- Analyze and synthesize programme performance, financial, and operational data, alongside targeted research, to generate insights that inform regional leadership decisions on priorities, resource allocation, performance improvement, and execution planning- Develop structured problem-solving approaches to assess priority regional challenges, evaluate trade-offs, and support the Regional Director and country directors of the region in identifying practical, high-impact solutions.- Support the design, execution, and monitoring of high-priority initiatives, ensuring alignment with CHAI’s organizational goals- Develop dashboards, reports, and presentations (primarily in Excel and PowerPoint) that translate complex data into clear,...
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- Lead meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, tracking related expenses, and managing agendas and follow-up- Organize and manage meetings, agenda, notes, and follow-ups; manage scheduling for senior leadership across multiple time zones- Support recruitment and onboarding of new staff members; serve as primary liaison to other CHAI operations teams/staff- Support development and management of subrecipient contracts and processing of invoices; assist with grant compliance tasks such as time sheets and finance support- Ensure knowledge flows for the team, including the sharing of information and knowledge across teams; facilitate cross-functional communication at all levels- Write, edit, and format...
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Human Resources Administration (~30%)- Coordinate end-to-end recruitment processes for Cambodia and China offices, including posting vacancies, managing applicant tracking, screening candidates, scheduling interviews, and preparing offer packages and contracts in coordination with the Senior Coordinator.- Prepare and process Personnel Action Forms (PAFs), employment contracts, and contract amendments for new hires, extensions, and separations across both country offices.- Manage onboarding and offboarding processes, including orientation scheduling, IT setup coordination, documentation collection, and exit procedures.- Maintain staff records and HR compliance documentation, including work permits, visa processing, labor ministry registrations, and staff movement...
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- Support the design and implementation of AI pilot programs in CHAI partner countries, working closely with government counterparts, CHAI country teams, and technology partners to ensure successful adoption and scale-up- Drive internal transformation efforts to increase the impact of CHAI's programs through AI, including identifying high-value use cases, building internal capacity, and developing tools and workflows that enhance program effectiveness- Contribute to the design of global market shaping and AI public goods initiatives that accelerate the safe and responsible implementation of AI in LMIC health settings- Define user requirements and product specifications for AI-enabled tools, translating between technical and non-technical stakeholders to ensure solutions meet...
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- Lead CHAI's AI Programs portfolio, defining strategy and priorities for AI integration across CHAI's global programmatic areas- Provide senior advisory services to CHAI country teams, global program teams, and government partners on AI project design, implementation, and scale-up- Drive internal AI transformation efforts (25-35% of time), enabling CHAI program teams to improve efficiency and effectiveness through integration of AI tools into day-to-day workflows- Lead external AI transformation work (65-75% of time), partnering with CHAI teams and government counterparts to design, implement, and scale AI pilots with strong government ownership- Build and manage a team of Associates and Managers who provide day-to-day AI project guidance and implementation support- Collaborate...
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Team Leadership- Lead, develop, and manage a team of approximately 30 finance professionals across accounting, payroll, AP, and audit/compliance functions- Instill a culture of customer service across the Controller’s Office, ensuring finance is considered an accessible, responsive partner to program and country teams- Foster a culture of continuous improvement, accountability, and service orientation- Recruit, mentor, and retain high-performing staff; build team capabilities to support CHAI’s evolving finance functionFinancial Reporting & Close- Own the global monthly, quarterly, and annual close process, driving significant reductions in close timelines through process improvement and team development- Ensure accurate, timely consolidation and...