- Collaborate with engineering and country program teams to identify the medical oxygen equipment needs and specifications for various health facility settings. This includes identifying project requirements, resources, and constraints to ensure successful execution.- Lead the review of technical proposals related to the design, planning, acquisition, installation, commissioning, and ongoing operations of oxygen equipment and all relevant supportive infrastructure (i.e., DWGs, civil/structural construction briefs, medical piping, and electro-mechanical requirements).- Lead the development of technical guidance documents and materials for oxygen systems application. This includes supporting CHAI and MOH on the technical design, development, production, and use of oxygen-related equipment, services, and ancillary system needs.- Guide stakeholders through the equipment management life cycle, including system planning, technology selection, specification development, safety and operational risk assessments, procurement, distribution, maintenance, and asset management. This is vital for the proper utilization of oxygen systems and pneumonia and hypoxemia diagnostic equipment.- Respond to technical inquiries on oxygen system requirements from internal and external stakeholders and provide thought partnership as an expert focal point for troubleshooting and mitigating project-related risks required in CHAI focus countries.- Coordinate equipment installation, commissioning, and validation activities to ensure compliance with regulatory requirements and manufacturer guidelines.- Support Country teams with the supervision of field personnel, vendors, and sub-contractors during the pre-construction phase, deployment phase, and start-up phase (remotely or in person at the job site).- Support project monitoring, track milestones, and adjust plans as necessary to meet grant objectives.- Develop technical documentation, such as Toolkits, FAQs, process SOPs, lessons learned, and facilitate forums to ensure effective dissemination and use across CHAI’s Community of Practice.- Develop training materials, manuals, and SOPs to facilitate user training and knowledge transfer.- Support the development of tools for equipment monitoring and asset management post-installation.- Stay informed on emerging technology and research developments in the field, both nationally and internationally, and disseminate this information to a broader team.- The Technical Advisor will be involved with team travel up to 25% to 30% of the time for vendor meetings, workshops, or site visits.- Perform other responsibilities as requested.

What you’ll do  The core role scope and responsibilities are expected to constitute the following with room for adaptation based on what you can bring to the role: Talent management: - Build and execute a comprehensive talent strategy in support of CHAI goals and organizational strategy - spanning talent acquisition & retention, talent development, total rewards, and enabling infrastructure- Identify CHAI’s key talent needs to deliver on its five-year strategy – and enhance existing acquisition efforts and people development systems to meet those needs - Oversee design and delivery of a “learning and development” program, including a leadership development program for high-potential employees- Develop and administer a new organization-wide people performance management system, including support to all levels of management on goal-setting, feedback, coaching, and appropriate handling of performance issues - Lead succession planning efforts to ensure continuity in key leadership positions Human resource operations and continuous improvement:- Manage, mentor, and support a team of ~25 HR professionals, including an experienced HR leadership team and diverse global functions (People Operations, HR Business Partners, Talent Acquisition, and Talent Development)- Lead, develop, evaluate, and continuously improve the performance of the HR function to ensure industry leading service to CHAI’s staff- Develop scalable and equitable policies and processes that work across countries and teams to support organizational growth- Oversee the strategic review and administration of CHAI’s global compensation and benefits systems to ensure equitable pay practices and benefits across the organization.- Oversee delivery of CHAI’s risk management and compliance priorities  Culture leadership:- Lead employee relations and regularly track employee feedback on culture, engagement and satisfaction – and advise senior leadership on actions needed to align CHAI’s organizational culture with its mission and values- Partner with CHAI’s Director for Diversity, Equity and Inclusion (DEI) to ensure core principles of DEI are incorporated into all HR and talent initiatives, projects, and policies Senior leadership involvement: - Serve as a trusted advisor and HR partner to senior leadership; setting talent priorities, lead organization change initiatives, advising on employee relations, recognizing critical risks, and identifying opportunities for organizational development- Represent CHAI’s “People” function on the newly established Leadership Council and ensure that people development remains at the heart of CHAI’s strategy and policies

- Support the design, delivery and evaluation of new talent development initiatives.- Provide logistical support and coordination for existing talent development programs and workshops.- In coordination with the Senior HR Manager, Global Talent Development, work with key stakeholders to understand new and evolving talent development needs across the organization.- Develop effective resource materials to support existing and new talent development initiatives.- Recognize the needs of learners with different styles, taking CHAI’s diverse, multi-cultural and multi-lingual workforce into consideration, and facilitate interactive and participatory training both in-person and virtually. - Enhance the training evaluation process to support efforts to enhance future iterations of CHAI’s learning and development offering. - Support the development of a new performance management program.- Collaborate with internal stakeholders to identify learning needs and priorities;- Evaluate the impact of learning initiatives through metrics and feedback mechanisms;- Support leadership development initiatives, including individualized professional development plans and succession planning;- Ensure compliance with relevant regulations and standards related to training and development;- Promote CHAI’s learning and development offering, enhancing accessibility and ensuring equitable and inclusive practices;- Partner with external vendors, consultants, and educational institutions to supplement internal learning offerings.Projects & Ad Hoc Responsibilities (5%)- Complete additional tasks based on team bandwidth and needs;- Support a variety of recurring and standalone projects in line with the Global HR strategic priorities as assigned;- Provide ad hoc reporting and analysis based on the needs of the HR team and CHAI leadership.

Operational Support – 55%- Proactively liaise with internal HR department staff on cross cutting themes related to Talent Acquisition at CHAI, and communicate challenges that occur within the Recruitment process to other HR leaders to ensure there is internal collaboration in resolving issues with CHAI Hiring Teams.- Lead position assignment to Global Recruitment team members and provide guidance to Hiring Teams when requesting support on the new hire processes, including but not limited to: uploading job descriptions, DEI Considerations, level of positions, compensation guidance, and base location requirements.- Develop a deep understanding of CHAI’s recruiting operations and effectively communicate the talent acquisition process across the organization.- Manage internal and alumni candidate process: manage and update the database of current internal, and alumni candidates, serve as main point of contact for employees, hiring teams, and managers on internal recruitment processes and communication. This process will involve, but isn’t limited to:- Review, edit, and advertise all new positions on CHAI’s careers portal.- Complete ad hoc recruitment of full time and volunteer positions: completing kick off calls with hiring managers, screening resumes, interviewing candidates, scheduling interviews, and extending offers.- Provide ongoing guidance and recommendations on recruitment process optimization through ongoing collaboration with internal HR teams, and other recruitment operations stakeholders.- Manage the maintenance, and update of existing recruitment resources available to the organization, including the development of new resources.Administrative Support - 20%- Daily management of Recruitment Team inbox: effectively triage communication that comes to the Recruitment Inbox to the appropriate members of the Global TA/HR Team, ensuring to respond to questions and urgent matters in a timely fashion.- Create and update Global TA Team Process documents, including training materials, communications templates, and reference documents.- Manage the Global TA Team Job board database(s), and provide ongoing guidance/updates to the TA Team on job board management.- Work closely with Associate Director, Global TA on the creation, and management of resource development for Hiring Teams.- Work closely with CHAI’s HR Systems team to optimize recruitment search and reporting functions. Support streamlining systems on the recruitment side; provide guidance to team members on better utilization of existing system.- Facilitate systems integration and local training efforts with CHAI’s HRIS system – working with HRIS Systems Analyst Manage the triaging and responses to messages directed to the Talent Acquisition inbox.People Management - 15% – this position has the flexible opportunity to manage one to two direct report(s). This would involve:- Overseeing the execution of their full-cycle recruitment processes. Ensuring that direct reports are supported with operational/logistical matters, applicant tracking, maintaining relationships with hiring managers and following other processes.- Provide advice, coaching, and act as a thought partner to direct reports and others on the team as needed.- Troubleshoot and recommend solutions for a wide range of issues and queries that arise daily.- Provide feedback on a weekly basis and conduct annual performance reviews.- Work with direct reports to assess their professional development goals and set achievable short-term and long-term targets. As needed, coordinate across the broader global HR team to ensure opportunities are made available for growth that align with these goals.- Step in to provide coverage for direct reports when direct reports are offline.- Track personal time-off, vacation and other leave days.External Relationship & Pipeline Management – 10%- Manage relationships with professional and academic partners to place short term volunteers and externs: screening candidates, confirming funding, and reviewing financial agreements.

Monthly financial reporting 40% • Oversees the monthly financial close process to ensure timely distribution of financial financials• Prepares consolidated and deconsolidated P&L and Balance Sheet• Provides accounting assistance to CHAI Global and Boston Operation teams • Reviews monthly bank and balance sheet reconciliations • Ensure consolidated and de-consolidated financial statements are prepared in accordance with GAAP, statutory requirements and CHAI policies• Ensures proper recording and tracking of CHAI fixed assets • Completes quarterly expense sampling to ensure donor compliance• Reviews sub-ledger posting of Accounts Payable to ensure accuracy• Records revenue in compliance with Accounting Standards update of 2018• Ensure proper submission of allocation files and time sheets for expense allocations External audit and Compliance 40% • Coordinate CHAI global annual statutory audit• Liaise with auditors to ensure timely completion of audit• Populates and coordinates data for the filing of corporate nonprofit tax returns (990)• Provide support for country finance staff with countries' statutory audits • Serves as lead for statutory audits in non-program countries across the globe• Coordinates with global finance staff for donor audits and assessments • Lead preparation of NICRA calculation for submission to USAID • Support the completion of the organization's retirement plan audit Finance operations support 20% • Provide supervision and support to the global accounting team• Supports country finance operations on accounting-related issues• Support Global HR and Payroll with the review of salary advance request • Assists the International Controller & CFO as needed• Coordinates with Payroll to ensure reconciliation of wire transfers to payroll registers • Assist HR with the management of the Cobra repayments• Supports the International Controller with regional finance manager group meetings

Research and Analysis- Researching and synthesizing secondary information sources on the RAC market in India, Southeast Asia, and globally- Designing and implementing surveys to capture key demand & supply data- Analyzing data & modelling, e.g. manufacturer cost structure analysis; forecasting the impact of specific interventions on emissions, etc.- Collecting, analyzing, and presenting data to inform decision-making, tracking key performance indicators, and assessing the impact of projectsStrategy Development and Stakeholder Engagement Support- Identifying key experts and conducting interviews to support learning, outreach, and stakeholder engagement- Supporting manufacturer engagement and strategy developmentCommunication and Outreach- Creating key assets–presentations, reports, primers–to share our insights and results with internal and external stakeholders- Supporting fundraising process through development of materials and models, identification of potential donors, prepping team for meetings, and managing processProgram Management and Implementation- Ideating ways to test proposed market-shaping interventions, and supporting the execution of pilots and other evidence-generating activities- General program management support, including note taking, project management, etc

- Overseeing the quantitative modeling the impact of programs, combining independent research with inputs from CHAI teams and donor(s)- Collaborating with a multi-functional team of strategic program associates, epidemiologists, and CHAI teams to source programs that are possible candidates for the Incubator- Establishing and maintaining relationships with Donor(s) to build consensus on the strategic framework and impact modeling- Presenting to senior CHAI leadership and donor organization(s) to share findings and solicit feedback on the identified programs of work- Managing pilots or country-level investigations of shortlisted programs- Please note that these may change as the project evolves

- Drafting recommendations and implementation plans to operationalize CHAI’s five-year strategy, including near-term strategic and operational improvements and presenting recommendations to the CEO and other senior leadership.- Scoping potential new, high-impact program areas, including by conducting background research, modeling quantitative impact case, and evaluating funding landscape.- Developing briefing notes, pitch decks, and proposals to secure catalytic funding for new and existing programs and initiatives.- Collaborating with a diverse set of stakeholders across functions to support high-priority special projects across the organization.- Supporting the development of communication materials, including reports, presentations, and updates to internal and external stakeholders.- Supporting Senior Leadership to build and maintain relationships with key stakeholders, such as donors, partners, and board members, to support CHAI’s mission and initiatives.- Collecting, analyzing, and presenting data to inform decision-making, tracking key performance indicators, and assessing the impact of projects.

Employee Relations (25%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential and legally compliant investigations around employee relations issues as assigned,- Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).- Facilitate new hire check-ins and conduct exit interviews with assigned global program teams.- Conduct regular meetings with respective teams, including team leadership, by phone, web application or in person in order to understand and anticipate HR needs.HR Operations, Compensation & Compliance (25%)- Provide guidance to assigned program teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies.- Advise assigned program teams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.- Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents.- Maintain reasonable knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,- Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (15%)- Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.- Work alongside program teams and Talent Acquisition to provide guidance and input on team restructures, workforce planning and succession planning.- Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.- Facilitate training to Global Teams within portfolio as and when required.People Management (25%)- Provide day to day supervisory support to the HR Partner, Global Teams.- Mentor and develop the HR Partner, Global Teams through personal professional opportunities as well as those which support the Global HR team’s strategic priorities.Projects & Ad Hoc Responsibilities (10%)- Complete additional tasks as assigned by the Global HR Director, HR Business Partners based on team bandwidth and needs.- Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities as assigned.- Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.

Technical and Programmatic - Provide technical leadership and expertise, to CHAI’s vaccines program to mainstream gender considerations into program design and implementation.- Work closely with country teams to conduct comprehensive reviews of new and existing immunization program strategies, including zero-dose reduction strategies, to identify areas where programs can be refined to be gender informed and responsive, including development of country-level program outcomes related to gender.- Develop specific recommendations on how to embed a gender perspective more effectively throughout program lifecycles, from program conception, design, implementation, M&E and research, and transition/long-term sustainability of the work beyond CHAI. - Support countries’ efforts to conduct gender analyses for in-depth understanding of differentiated health needs, design and implement gender sensitive/ transformative solutions to respond to these needs and monitor the impact of these interventions. Also support countries to take a more proactive stance on incorporating gender considerations into their immunization programming approaches.- Contribute to development of country-level and global learning agenda with a focus on gender, and lead systematic knowledge management, including distilling and documentation of learnings on best practices and barriers to integrating gender considerations in immunization programming within and across countries.- Lead the development of and provide technical guidance and quality review for gender inclusion in technical deliverables, including review of gender analysis research protocols, data analysis plans, and other documents such as reports, toolkits, conference presentations and journal articles.- Guide refinement of immunization programs based on learnings from the implementation of gender related interventions and where feasible, support the adoption of an iterative learning approach to gender interventions in-country.- Drive knowledge sharing on gender mainstreaming for vaccines internally and externally, strengthen CHAI’s sectoral influence on gender, with the goal of informing and strengthening the approach of global vaccine decision makers and partners on gender. This will include engagements with Gavi and other relevant stakeholders on topics related to gender mainstreaming in immunization, establishing a feedback mechanism where CHAI’s programmatic insights inform global best practices and vice versa.Project Management- Oversee and manage the prioritization, planning and execution of gender integration recommendations working closely with multiple global and country team members throughout the process.- Collaborate with country teams on gender components of annual workplans; support and contribute to project planning and implementation that is responsive to country needs.- Manage project-level budgets (e.g., if gender-specific grants are awarded) and provide oversight and guidance to project staff.- Support recruitment, hiring, and management of project consultants if needed to support the gender-related work.New Business Development- Provide strategic thought leadership on gender considerations for vaccine delivery and contribute to technical components of concept notes/ proposals to drive gender equality and inclusive development.- Identify new funding opportunities for gender programming relevant to CHAI vaccines delivery priorities (including opportunities for integration with primary healthcare)- Support CHAI vaccines to strategize on its unique role in gender mainstreaming in the vaccine ecosystem.Organizational Strengthening- Contribute towards strengthening CHAI’s vaccine teams’ capacity and application of pro-gender thinking to contribute to CHAI wide gender policies and practices, diversity, equity, and inclusion (DEI) policies, and the broader organizational strategy.- Develop a plan to support and build the capacity of CHAI vaccines global and country teams on a consistent basis to build up gender expertise and skills on the vaccines team and ensure incorporation of a gender lens in the design, planning, implementation and monitoring of the program work going forward.- Design and deliver training sessions and workshops reaching CHAI staff at both global and country levels to enhance their understanding of gender issues and how they relate to immunization. This may include provision of one-on-one mentoring to key staff members, to help develop their skills and understanding in gender-responsive and -transformative program design and implementation.- Create and disseminate gender-related resources, toolkits, and best practice guidelines to support CHAI teams in integrating gender into their work.Help advance cross-disease program opportunities across CHAI including through direct participation in CHAI’s Gender Equity Network which aims to strengthen gender programming to ensure that high impact, sustainable work is being conducted to advance CHAI’s mission.- Champion the importance of a gender perspective within and outside of CHAI, connecting CHAI with external gender experts and organizations to foster collaborations, share knowledge, stay updated with the latest research and best practices in gender integration, and periodically share updates with the team to generate discussions on aspects to consider in vaccines programming for greater impact.Travel requirement- International and domestical travel, as needed and in alignment with COVID-19 related travel recommendations.