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- Partner with CHAI’s teams to identify, assess, and prioritize high-value AI use cases, maintaining a clear pipeline from idea to shipped tool, and align build priorities with the AI transformation strategy set by the Associate Director.- Inform smart build-vs.-buy decisions: assess whether a use case is best addressed by an off-the-shelf tool, a light customization, or a bespoke build, and move quickly on whichever path is right.- Design, build, and ship bespoke AI-powered tools in partnership with CHAI’s teams, with a focus on non-programmatic teams (e.g. HR, Finance, Legal & Compliance, IT, Operations, and others); work directly in code and AI-native development environments (e.g., Claude Code and Cowork).- Collaborate with CHAI’s IT team on integration, maintenance, and...
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- Define and drive CHAI’s internal AI transformation strategy, identifying where AI can most effectively transform enterprise operations, internal workflows, and staff productivity across CHAI’s global teams.- Design, build, and ship bespoke AI-powered tools alongside the Manager, AI Transformation, working directly in code and AI-native development environments (e.g., Claude Code and Cowork) on the most important builds; set the technical bar for what the team produces.- Co-own CHAI's AI tool portfolio alongside the Innovation team, overseeing the evaluation, selection, procurement, and ongoing governance of AI platforms and tools used across the organization; establish practical AI governance frameworks that protect CHAI without slowing it down.- Drive organization-wide AI...
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- Set the direction for CHAI’s internal AI transformation in partnership with the C-suite and the Innovation team, and provide strategic and management oversight to the team that delivers it.- Lead and facilitate cross-functional operational initiatives across CHAI’s global and country teams, including complex priorities that cut across departmental lines.- Identify and drive process improvements across CHAI’s internal operations, designing better ways of working and ensuring changes are implemented durably.- Provide executive oversight of CHAI’s global safety and security function, led day-to-day by an Associate Director, Safety & Security, ; serve as the senior organizational escalation point for significant incidents.- Build and oversee an effective, right-sized knowledge...
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Strategy and Program Leadership- Define and communicate a bold strategic direction for CHAI's global TB portfolio, translating organizational priorities, donor expectations, and the evolving needs of high-burden countries into a coherent vision that the team, partners, and governments can rally behind.- Scan the horizon for shifts in TB financing, epidemiology, policy, and the diagnostic and therapeutic pipeline; position CHAI to respond proactively and shape the conversation.- Make disciplined strategic choices about where CHAI should focus, including decisions to scale, pivot, or wind down workstreams based on evidence, impact, and changing conditions.- Develop multi-year programmatic plans, budgets, and performance management systems that drive accountability and continuous...
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- Review monthly cash reports from country teams for accuracy and compliance with accounting principles- Review the reconciliation of monthly bank and balance sheet activity from country teams- Prepare and process of journal entries in the central ERP system- Review the staff time tabulation and distribute payroll costs to appropriate general ledger accounts- Monitor the financial activity on assigned programs and prepare expenditure reports for program managers as needed- Prepare and analyse complex financial statements that relate to various fund types and account groups- Establish and maintain effective working relationships with those contacted in the course of work- Prepare monthly balance sheet reconciliations, including intercompany reconciliations- Prepare monthly...
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- Work with various country team offices to manage payroll deadlines and process bi-weekly and monthly payroll submissions- Facilitate the employee life cycle — onboarding new hires, conducting onboarding calls, assist in termination process, including sending exit letters and exit surveys, and coordinating with HR Partners on any sensitive - Enter and maintain data in HRIS for new hires, changes, and terminations and ensure employee documents are saved appropriately - Communicate with benefits vendors and enter data into online benefits systems regarding new hire enrolments, changes, and terminations - Work closely with HR Manager of Benefits and Compliance to support employees and managers with benefits questions and assist with escalated claims issues. - Monitor shared Human...
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- Oversee meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, budget management, and post-event reporting- Lead and manage team meetings, setting agendas, driving accountability on action items, and ensuring strategic follow-through- Design and lead onboarding processes for new staff members; manage relationships with other CHAI operations teams/staff as primary operational liaison- Oversee the development and management of subrecipient contracts, invoice processing, and grant compliance; identify and implement improvements to financial workflows- Drive knowledge flow across the team and broader organization, ensuring information-sharing systems and platforms are effective, current, and strategically aligned-...
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- Lead meeting planning and coordination, including logistics for in-person convenings and international travel arrangements, tracking related expenses, and managing agendas and follow-up- Organize and manage meetings, agenda, notes, and follow-ups; manage scheduling for senior leadership across multiple time zones- Support recruitment and onboarding of new staff members; serve as primary liaison to other CHAI operations teams/staff- Support development and management of subrecipient contracts and processing of invoices; assist with grant compliance tasks such as time sheets and finance support- Ensure knowledge flows for the team, including the sharing of information and knowledge across teams; facilitate cross-functional communication at all levels- Write, edit, and format...
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- Support the design and implementation of AI pilot programs in CHAI partner countries, working closely with government counterparts, CHAI country teams, and technology partners to ensure successful adoption and scale-up- Drive internal transformation efforts to increase the impact of CHAI's programs through AI, including identifying high-value use cases, building internal capacity, and developing tools and workflows that enhance program effectiveness- Contribute to the design of global market shaping and AI public goods initiatives that accelerate the safe and responsible implementation of AI in LMIC health settings- Define user requirements and product specifications for AI-enabled tools, translating between technical and non-technical stakeholders to ensure solutions meet...
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Advising donors on the design for their health workforce investment strategies- Design workforce investment planning processes and workflows, including governance and contracting processes- Contribute strategic thinking to overall design, including partner roles, timelines, etc.- Advise on pre-service training interventions, faculty sustainability planning, faculty development systems/programs, institutionalization of community health worker training, medical curriculum reform, clinical simulation capacity development, infrastructure planning, health systems and facility management training, CPD systems building, e-learning platforms, and any other relevant intervention areas based on expertise- Develop a framework for faculty sustainability plans; work with partners to review,...