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Key responsibilities include, but are not limited to, the following:- Support the NDoH in HIV and related treatment access initiatives; with respect to planning and implementation of supply chain, market intelligence and regulatory technical assistance, ensuring CHAI’s ongoing alignment with the NDoH strategic goals and priorities;- Oversee the translation of objectives provided by the government, donors, and other partner organizations into clear activity plans, and provide guidance to a team and DoH on prioritization of initiatives;- Manage and establish collaborative relationships with the NDoH, suppliers, partner organizations and other relevant stakeholders;- Ensure communication and alignment of activities across government and partner stakeholders’ efforts and across other CHAI programs in South Africa to ensure coordination and successful execution of the program;- Oversee analyses of policy and regulatory landscape to make recommendations and support any revisions that may be required to ensure the smooth introduction of new products and/or services;- Oversee quantification and costing, implementation and monitoring of detailed national commodity procurement optimization, introduction and scale up plans;- Oversee development and maintenance of program databases and dashboards for performance monitoring;- Oversee the development and input provided to relevant technical documents including health services provider training curricula, health technology assessments, standard operating procedures and service delivery guidelines to support the program scale up;- Prepare donor reports and other external program reports as needed;- Provide regular reports on program and work progress to CHAI Leadership team and liaise with global teams within CHAI.
Key responsibilities include, but are not limited to, the following:- Support NDoH in all aspects of strategy, costing, planning and implementation, ensuring CHAI’s ongoing alignment with the DoH strategic goals and priorities;- Compile, synthesize, and analyse data to inform the development of reports and training plans to enable effective program execution;- Develop a thorough understanding of the healthcare, pharmaceutical and diagnostic landscape related to the medicines and equipment portfolio within South Africa and globally and therefore manage the development and presentation of medicines and equipment forecasting and quantification analysis;- Perform financial/economic analysis of key health systems investments and interventions related to sexual reproductive health, with the aim to inform decision making on prioritizing initiatives to maximize value for money and public impact;- Manage and establish collaborative relationships with the DoH, suppliers, partner organizations and other relevant stakeholders;- Represent the program in meetings and workshops;- Support the Program Manager on key deliverables and ad-hoc requirements, as needed.
NSHPD coordination- Serve as the liaison between the CMHS and HRH Secretariat.- Work closely with Principal and the Deans of the five schools to facilitate new curriculum development and review of the existing ones, acquisition of teaching materials, and other educational tools across schools, campuses & teaching hospitals.- Work closely with the principal and deans to ensure that the all the mandatory faculty are recruited on time.- Co-manage enrollment planning.- Support the Principal in coordinating academic programs in all the aspects and research activities for the implementation of the NSHPD.- Work closely with the CMHS leadership and the HRHS in tracking progress on implementing the NSHPD.Academic partnerships management- Support the CHMS to develop and implement an effective academic partnerships strategy in close collaboration with HRHS.- Assist the CMHS to identify, develop and maintain strong relationships with potential and existing academic partners.- Support the CMHS to develop and execute MoUs and contracts with academic partners and visiting faculty.- Effectively engage and manage relationships with key training institutions.Administration and operations- Support the Principal and Deans to develop annual plans and budgets to sustain academic programs.- Provide inputs as required to annual and projects reports and briefing documents.- Provide organisational support to the CMHS research projects.- Co-develop communication mechanisms to ensure effective dissemination of information across schools and teaching hospitals.- Perform other duties related to the position as deemed relevant by the principal.
CHAI is seeking a Senior Associate with strong analytical and communication skills and relevant experience in health financing and primary health care systems, to support country teams and governments on their health financing efforts. The Senior Associate will work across a portfolio of countries in Sub-Saharan Africa. CHAI supports governments in health financing in 12 countries, including Burkina Faso, Ethiopia, Malawi, Rwanda, South Africa, Zimbabwe, Nigeria, and others. This is a challenging, fast paced and rewarding position. This position offers a unique opportunity to work closely with governments who are leading change in the region to achieve universal health coverage. The Senior Associate will provide health financing technical assistance to country teams and governments, help shape CHAI emerging primary health care and health financing strategy, and play a key role as part of a growing global health financing team responsible for building out new areas of work for CHAI across sub-Saharan Africa. The Senior Associate will report to a program manager in the global health financing team and work closely with the rest of the team, health financing country teams and governments, and various global teams including Maternal, Newborn & Reproductive Health, Human Resources for Health, Global Markets and others. This position has flexibility to be based in a CHAI program country, pending CHAI country leadership approval. Travel is anticipated to be up to 50%. Key responsibilities include the following:- In collaboration with other members of the global team, support governments and country teams supporting governments in developing and implementing health financing strategies and reforms, including for improved resource mobilization and pooling, strategic purchasing (including priority setting and benefits package design and provider contracting and payment), and financial management. This will include a mix of thought partnership and technical advisory to teams and government stakeholders, and of content creation including the development of literature reviews, concept notes, excel tools, quantitative and qualitative analyses, and training materials.- Design and conduct cost and impact analyses, and other quantitative analyses that help assess opportunities to improve efficiency, effectiveness, and sustainability in health financing for countries in scope of support. Provide training and coaching to teams on analytics, including in the areas of costing, scenario modelling, and budgeting.- Support the design, implementation and analysis of health system diagnostics, which will aim to support governments map the financing and management bottlenecks for effective service delivery at facility and community levels. Document learnings from those diagnostics in the form of internal knowledge materials or case studies.- Contribute to shaping CHAI Global Health Financing knowledge sharing approach and support continuous knowledge sharing across countries. This includes the development of relevant documents, publications, and case studies, and the planning and facilitation of learning events including the health financing summits and monthly calls.- Contribute to CHAI’s strategy on health financing and primary health care globally and at country level, including in country programs. This will include participating in strategy sessions, sharing learning from in country work, and developing materials such as strategy documents, concept notes, and proposals.- Maintain technical expertise in health financing and stay abreast of key challenges.- Other responsibilities as requested by manager.This role requires up to 50% travel within the Sub-Saharan Africa region and amount of travel will vary based on needs and in accordance with travel restrictions.
The Malaria Program Manager will work with the National and Provincial Departments of Health to:- Demonstrate zero local indigenous malaria transmission in identified Districts in KwaZulu-Natal by 2021.- Develop last-mile elimination plans in Mpumalanga and Limpopo to demonstrate elimination by 2023.- Implement the 2019-2023 National Malaria Elimination Strategic Plan, and support the Department of Health in reaching targets set out in the strategy.- Monitor and assess user uptake of the DHIS2-based national malaria information system to strengthen malaria surveillance and intervention planning, and ensure a smooth handover to national and provincial stakeholders within the Department of Health.- Manage the transition and completion from MalariaConnect to the Notifiable Medical Conditions App.- Support the Provincial Department of Health to implement a focus-based intervention strategy to reduce malaria transmission.- Support planning and implement effective vector control interventions utilising entomological data.- Inform and collaborate in regional initiatives to strengthen cross-border strategic management to reduce malaria transmission.- Define CHAI South Africa’s strategy for supporting malaria elimination in South Africa post-2022, structure CHAI program operations to implement this strategy, and mobilize resources to sustain program operations.To achieve these objectives, the Malaria Program Manager must:- Build strong relationships and serve as a trusted advisor to stakeholders within government and non-governmental organizations.- Manage and coordinate projects that involve a diverse group of stakeholders, including technical experts, partner organizations.- Lead and manage a team of staff based within the endemic malaria provinces to deliver upon national and provincial objectives.- Identify key impediments to programmatic goals, devise targeted solutions to address them, and lead delivery of these solutions.- Identify funding opportunities and develop proposals for new projects in line with the governmental objectives.- Lead quantitative analyses to ensure sufficient supplies of commodities, appropriate coverage of interventions, and progress against program goals.- Manage program budget and delivery against objectives.- Draft and deliver presentations and reports for internal and external stakeholders, including donor reports.- Design and coordinate operational research studies papers, posters, and presentations and impact evaluations in support the National and Provincial Departments of Health.- Work with CHAI's technical and global teams to develop and implement a coordinated program of support.- Experience of working with communicable disease management would be an asset.
- Lead activities for CHAI Rwanda Sustainable Health Financing program and shape CHAI Rwanda health financing and public health portfolio together with the rest of CHAI Rwanda Management Team.- Act as a key advisor to government stakeholders to support them in the design and implementation of health financing interventions and reforms. Those will include, and not be limited to, the following:- An ambitious provider payment reform for primary health care providers- The institutionalization of an evidence-based process to revise CBHI health benefit package- The strengthening of donor coordination to support a sustainable domestic resource mobilization- Advise government on the development and implementation of a mid to long-term financing plan for primary health system strengthening, and help drive progress towards a stronger and more sustainable PHC system- Supervise a team of associates and technical advisors with diverse professional and educational backgrounds and work with HR to lead and support talent management and development initiatives.- Provide technical advice and oversight over the quality of deliverables and ensure that communications and work products that are shared externally meet CHAI standards.- Identify and develop medium-term action areas to address key public health issues in Rwanda and as needed, work with CHAI donors to mobilize funding to address these needs.- Pursue opportunities for collaboration with other CHAI teams, helping to build a cross-cutting community of practice within the country, region and organization.
The government of Rwanda has developed the National Strategy for Health Professions Development (NSHPD) 2020-2030, a 10-year plan to strengthen and expand the Rwandan health workforce though improved and expanded pre-service training. The strategy outlines national health workforce targets for 37 cadres of providers, and the necessary inputs to training institutions to scale up enrollment and graduation to meet those targets. The government has created a Human Resources for Health Secretariat (HRH Secretariat) to manage implementation of the strategy. The HRH Secretariat has requested CHAI’s support implementation of the NSHPD. CHAI is seeking a highly motivated individual with outstanding technical skills to assist the Dean of the School of Medicine and Pharmacy (SMP) with curricula development, implementation, and teaching quality assurance. The Technical Advisor in charge of the curricula and quality assurance will oversee curriculum development and implementation at the School of Medicine and Pharmacy (SMP) at the University of Rwanda (UR). The Technical Advisor will serve as a key strategic thought partner and in-house pedagogy expert in the quality assurance and roll-out of curriculum at SMP. S/he will direct the review and approval of curricula for SMP’s academic programs and will oversee monitoring and evaluation of teaching at SMP. The Technical Advisor will work hand in hand with the Dean of the SMP to provide guidance to a team of professionals engaged in all aspects of curriculum and syllabus development, educational strategy, teaching and learning, student assessment, and educational innovations. The desired candidate must be able to multi-task effectively and have experience managing multiple work streams. Candidates should also have experience managing relationships with government stakeholders and ideally will have worked in the field of health professional education. Successful candidates must have a passion for results, a commitment to excellence, and a demonstrated capacity to work in high-stress environments. This position will report to the Dean of the School of Medicine and Health Science and will coordinate with CHAI Rwanda Program Manager -Health Workforce. This position is based at the office of the Dean SMP in Kigali, Rwanda. Key Responsibilities: Strategic Planning- Provide effective academic and scholarly teaching and learning direction for the school.- Ensure the achievement of the mission of all programs within the school, with the focus on teaching, learning and quality assurance, and within the broader university context.- Serve as the key point-person for all pedagogy at SMP, ensuring cutting-edge, innovative, and evidence-based approaches are used in the development and implementation of courses.- Participate in and advocate for the allocation of necessary resources to ensure effective implementation of the school's programs.- Provide a continuous academic leadership support to the Department Chairs/Heads and program coordinators/directors for the development of innovative approaches to education.- Design, implement, and solicit funding for cutting edge educational research programs at SMP.Management- Manage the implementation and ongoing refinement of curricula of undergraduate and postgraduate programs within the school.- Manage enrollment planning.- Develop semi-annual plans, reports, and budgets to sustain curriculum development and implementation activities at the SMP.- Work closely with the teaching teams, including faculty and staff members, to improve educational outcomes at the SMP.- Develop standards, guidelines, and policies related to teaching, learning, and student assessment at the SMP, including e-Learning, student data protections, and electronic educational records management.- Participate in curriculum and teaching/learning committees and meetings at both school and college levels, and specifically serve as the facilitator for the School's Curriculum committees.- Maintain liaison in matters related to teaching, learning and quality assurance with appropriate offices, departments, and programs within the SMP, UR, the College of Medicine and Health Sciences (CMHS), and external partners including the Ministry of Health, the HRHS, Teaching Hospitals and others.- Perform other duties related to the position as deemed relevant by the dean.Curriculum Design- Assist faculty and leadership with the development of innovative and standards-aligned curricula and academic programs.- Develop a toolkit of innovative pedagogical methods to be used by faculty at SMP.- Assist the academic and clinical faculty in the development of quality teaching materials for both face to face and distance learning.Quality Assurance- Drive continuous quality improvement initiatives and programs within the school and ensure maintenance of standards in accordance with all accreditation requirements applicable to each of the program.- Oversee all academic quality assurance activities at the SMP, including the design of faculty reviews and assessments to be included in evaluations for reappointment and promotion.- Oversee the development and implementation of appropriate evaluation methods for students, faculty, and academic programs.- Play a leading role in quality assurance for internal and external accreditation of the SMP in general and each of its specific academic programs.- Develop a comprehensive agenda for Continuous Professional Development for the academic and clinical faculty to ensure all faculty members are competent and confident in teaching, learning, assessment, curriculum design and academic leadership.
- Oversee a team of direct and indirect reports which manages the execution of day-to-day HR administration and transactions, HR record-keeping, global benefits, US labor compliance and immigration, and other general employee and manager support; including but not limited to:- Collaborating with CHAI Payroll to implement salary and other payroll changes- Leading Global HR’s relationship with Global Payroll to ensure timely, complete and accurate processing of biweekly and monthly payroll changes and resolution of complex HR/Payroll issues- Onboarding and off-boarding, data-entry, benefits enrollments, employment contract management, employment verifications and visa letters, etc.- Managing the strategic and day-to-day administration of CHAI’s international and US-based benefits packages, and advising on local benefits plans as needed- Managing US immigration processes and record-keeping, with support from external counsel- Leading audit compliance efforts for HR Operations (e.g. donor, external and internal audits), including record-keeping, reporting, and responding to audit question- Lead strategic and day-to-day HR compliance efforts for CHAI’s US operations at the federal, state, and local levels, maintaining in depth knowledge of employment-related legal requirements, reducing legal risks and ensuring regulatory compliance (includes statutory reporting, record-keeping, etc.), and proactively staying up to date on legal and regulatory changesResolve complex employee compliance and/or operational issues during the recruitment offer stage and/or throughout the employee life cycle, and liaise with CHAI leaders as needed- Review and approve all new employment contracts and renewals for CHAI Inc. and non-program country employees for levels 7 and below; review only for levels 8+- Lead the strategy and execution of comprehensive, polished communications related to HR operations and compliance matters, including:- Creating policy, process and guidance documents for HR colleagues, employees, managers and CHAI leadership- Drafting written notifications to impacted parties regarding changes and updates in laws, benefits and/or policies as well as resolution of compliance matters- Manage relationships with internal and external partners (e.g. external legal counsel and vendors) as it relates to HR operations and compliance- Proactively provide training and coaching to other HR colleagues on HR operational processes, benefits, and employment-related compliance requirements and best practices- Support program and non-program countries with operational and compliance matters- Independently manage medium to large complex projects, including managing deadlines, communication, record-keeping, and collaborating with internal and/or external stakeholders to ensure timely and successful completion of deliverables- Miscellaneous administrative duties related to HR operations support e.g., the preparation of shipping requests, facilitation of signature requests, document storage, etc.- Travel internationally as needed- Perform other duties, as assigned
- Work with various country team offices to manage payroll deadlines and process bi-weekly and monthly payroll submissions- Facilitate the employee life cycle - onboarding new hires, conducting onboarding calls, assist in termination process, including sending exit letters and exit surveys, and coordinating with HR- Partners on any sensitive issues and entering and maintaining data in HRIS - Enter data on new hires, changes and terminations into HRIS and ensure employee documents are saved appropriately - Communicate with benefits vendors and enter data into online benefits systems regarding new hire enrollments, changes and terminations - Work closely with HR Manager of Benefits and Compliance to support employees and managers with benefits questions and assist with escalated claims issues. - Monitor shared Human Resources email account and field incoming questions related to onboarding, benefits, and general HR issues - Actively monitor contract end dates and issue contract renewals when needed - Assist with audits - conduct weekly internal audits and coordinate with the Finance department to provide documents and information for internal and external audits- Assist employees with employment verifications and visa letters - Provide ad-hoc data & project support, including reporting from the HRIS and other administrative support to Human Resources staff as needed - Work closely with Country Teams to understand in-country processes and needs and bring in-country perspective to Global HR team to inform process improvements.- Work with the Expenses and Payroll department to process reimbursements and pay invoices- Other projects as assigned by supervisor
Employee Relations (40%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential investigations, as assigned, of alleged harassment, bullying, discrimination, abuse and exploitation, and other misconduct. Write investigative reports for Global HR leadership and summaries for CHAI leadership. - Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH). - Facilitate new hire check-ins and conduct exit interviews with assigned global program teams. - Conduct regular meetings with respective teams, including team leadership, by phone, web application or in person in order to understand and anticipate HR needs.HR Operations & Compliance (30%)- Provide guidance to assigned program teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies. - Advise assigned program teams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.- Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents. - Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,- Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (20%)- Lead, execute and facilitate learning and development activities to promote a respectful workplace, talent development, management skills, and other capacity-building needs in line with CHAI’s approach to on-the-job learning. - Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.- Work alongside program teams and Talent Acquisition to provide guidance and input on team restructures, workforce planning and succession planning.- Identify training needs for assigned global program teams and individual manager needs.- Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.Projects & Other HR Work (10%)- Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities. - Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.- Provide other HR services as needed and requested.