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Strategic and Technical Leadership- Oversee the planning and execution of the Oxygen Program cluster activities in collaboration with the Ministry of Health and other stakeholders, and in alignment with the National Medical Oxygen Strategic Plan.- Lead engagements with country stakeholders to conduct periodic assessments to update the country’s oxygen needs, inform quantification exercises specifically on required investments for the procurement of medical oxygen, accessories, and installation of infrastructure, and support development of appropriate policy recommendations. - Work closely with the MoH Department of Clinical Care and Diagnostics and the Department of Public Health and other relevant departments to coordinate medical oxygen availability and utilization across...
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Coordination and Stakeholder Engagement- Build effective relationships with the MoH and oxygen stakeholders and support the MoH in coordinating the Medical Oxygen Technical Working Group, including stakeholder mapping and tracking of the group's functionality and follow-up on agreed actions.- Support the establishment and functioning of oxygen committees at Level 3 and 4 facilities and provincial health offices, ensuring findings, actions, and reports are appropriately documented and escalated to MoH through the technical working group.- Support coordination and inter-agency alignment identification of priorities and allocation of resources to identified needs. Strategy, Planning, and Technical Support- Support MoH in implementing the National Medical Oxygen Strategic Plan,...
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Provincial implementation and coordination- Support the development of provincial and district work plans and budgets and coordinate the timely delivery of agreed activities.- Serve as the principal link between the national ERS team, Provincial Health Office, District Health Offices, participating in health facilities, community structures, implementing partners, and service providers.- Coordinate provincial and district inception, planning, and review meetings; participate in relevant technical working groups and management forums; and maintain accurate meeting records, action logs, and follow-up trackers.- Monitor provincial and district implementation progress, identify operational bottlenecks and risks, coordinate corrective action, and promptly escalate issues requiring...
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MEL framework Routine, data systems and performance management- Develop and maintain the ERS MEL framework and Project Monitoring Plan – indicators, targets, data sources and QA procedures – aligned with program, donor, and government requirements.- Help the Ministry of Health strengthen the ERS call/dispatch system, HMIS, MPDSR, eLMIS and CHMIS reporting – including referral registers, ambulance logbooks, referral slips, forms, and databases with consistent definitions and secure access.Analysis, reporting, learning, and data use- Analyse and visualize data on progress, referral-system performance and risks; contribute to preparing accurate donor and management performance reports.- Facilitate performance review and data-use meetings across national, provincial, and district...
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Program implementation and operational coordination- Support development of regular activity work plans and budgets and ensure that deliverables and milestones are met in a timely fashion; - Coordinate implementation of national-level ERS activities in line with the approved program document, work plan, budget and agreed milestones, working closely with the Technical Advisor and Provincial Coordinators.- Coordinate planning and delivery of trainings, workshops, assessments, supervision visits and other program activities, ensuring appropriate documentation and follow-through.- Support procurement, deployment, servicing, and maintenance arrangements for ambulances, motorcycle ambulances, communications equipment and related ERS commodities, in collaboration with CHAI operations...
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Program leadership and management- Provide overall technical, operational and strategic leadership for the ERS program and translate the approved program document, work plan and budget into clear team priorities, implementation plans, milestones, and accountabilities.- Lead, supervise and mentor the ERS team; establish effective coordination between national and provincial staff; monitor performance; and ensure timely resolution or escalation of implementation bottlenecks.- Manage day-to-day program implementation, including activity planning, sequencing, budget oversight, risk management, procurement coordination, documentation and reporting, in accordance with CHAI, Ministry of Health and donor requirements.- Lead timely, accurate and high-quality programmatic and donor...
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- Support processing of payment requests, vendor invoices, and staff advances in line with CHAI's financial policies.- Work with the Accountant in Preparation of cashflow Analysis Reports to be submitted to Finance Manager.- Assist with capturing transactions to the correct project, donor, and budget line ahead of entry into the accounting system.- Process transactions on the Bank and Mobile Money Platforms that are reviewed verified by the accountant to facilitate program and organisational activities under CHAI Zambia.- Prepare and file physical and electronic financial documentation in a complete, well-organized, and audit-ready manner.- Support Accountant with documentation during bank reconciliations and other routine financial control checks.- Assist with statutory...
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- Coordinate the reception area professionally including answering the telephone and placing outgoing calls for CHAI staff, welcoming the organization’s guests, relaying messages, and projecting a professional image of the organization.- Support the distribution of incoming and outgoing mail and forwarding to the relevant staff.- Receive and send correspondence and maintain logs of all office correspondence in a confidential and secure manner.- Support development and maintenance of client relationship database of key contacts at the Ministry of Health (MOH), donors, and partners.- Maintain a proper, user-friendly filing and document control system for recording and tracking all documents.- Coordinate logistical support for conferences, site visits, workshops, and accommodation,...
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Planning, budgeting, allocation and prioritization - Support governments to strengthen national and sub-national health planning and budgeting processes to adapt to funding and implementation gaps.- Provide technical assistance in setting priorities based on cost-effectiveness, disease burden, equity, and financial sustainability.- Use data to facilitate transparent, participatory processes for resource allocation and prioritization across competing health needs.Technical efficiency - Identify inefficiencies in health system spending (e.g., procurement, service delivery, human resources) and support governments to implement reforms that improve value for money.- Analyse program costs and performance data to inform strategies for more efficient service delivery, particularly at...