- Oversee the various workstreams in the global cancer programs, ensuring alignment with CHAI strategy and delivering for results- Seek out and develop new partnerships and potential sources of funding- Maintain external relationships with existing partners and donors- Oversee implementation of the current grant portfolio, ensuring delivery against targets and appropriate reporting and communications- Oversee a set of operational research projects, ensuring alignment with relevant ethical standards, programmatic objectives, and research quality- Provide senior level support to CHAI country leadership to advance key strategic priorities with Ministries of Health, such as increasing budget allocations for cancer medicines- Represent CHAI’s cancer program in external forums, to encourage movement towards evidence-based approaches that build on CHAI’s experience- Manage a high performing global team and support their professional development- Liaise with expert teams and relevant program teams across CHAI to strengthen program design and delivery- Oversee research, ideation, and concept development for new aspects of the program aligned to government priorities and programmatic need- Oversee the quality of proposals and technical deliverables- Represent the program to CHAI’s senior leadership- Lead the communication and advocacy agenda, including identifying opportunities for sector influence and leadership towards transformational change
Organizational Strategy (35%)- Advise and support CHAI Leadership to review the operations strategy, identify and execute priority projects for operational excellence to ensure CHAI continues to deliver results, whilst successfully managing growth and complexity of its operation - Support Chief the Operating Officer on priority projects related to operations excellence, global compliance, programmatic and country operations as assigned- Represent Global Operations in key committees such as Enterprise Risk Management (ERM); Safeguarding Committee; Diversity Equity and Inclusion (DEI) and Knowledge management- Serve on CHAI’s Operations Leadership Team (OLT) Global Operations (~35%)- Establish, maintain, and communicate consistent organizational policies and procedures that improve effectiveness, efficiency, and accountability- In partnership with Legal and Compliance ensure all relevant program and non-program countries are up to date and in compliance with respective government requirements. - Support CHAI country start-up and scale-down operational activities, ensuring that all necessary stakeholders are effectively coordinated, and compliance requirements are met- Manage the global operations team in the execution of day-to-day responsibilities, provide mentorship and support staff’s professional development- Support CHAI’s knowledge management processes using internal repositories and the consolidation, organization, and distribution of organizational-wide policies, guides, and practices - Develop and maintain annual budgets and track financial expenditures Safety and Security (30%)- Provide leadership on safety and security policy management and operational support to enable the safest and effective implementation of programs and CHAI activities- Oversee and ensure the development, implementation and management of security training strategies that increases skills, security awareness and security knowledge of all personnel across CHAI and lead the annual review of CHAI's duty of care competencies."- Ensure all safety and security policies, documents and reporting are effectively maintained and updated in line with industry best practice; including but not limited to country risk assessments, Safety Point Person training, and visitor overviews- Advise senior leadership on risk management protocols and liaise with senior stakeholders when managing serious safety and security incidents- Oversee the safety and security team in the execution of their day-to-day responsibilities, provide mentorship and support staff’s long-term professional development- Serve on and lead CHAI’s Incident Management Team (IMT) in times of critical incidents and/or elevated security conditions - Works closely with Regional Vice Presidents and Country Directors providing technical expertise and cross-cutting program coordination and management of safety and security- In coordination with the S&S Lead, conduct and/or oversee S&S assessments of operations in high-risk environments to ensure compliance with relevant policies and procedures. Make appropriate recommendations to strengthen these systems and address non-compliance issues
As a representative of the Clinton Health Access Initiative in South Africa, the Country Director will: - Define the overall country strategy, develop clear operational plans, and continually identify opportunities for CHAI to add value and maximize impact- Serve on and report to the CHAI-SA Board as directed by the Board- Work alongside the National Department of Health (NDOH) to develop and implement CHAI’s engagement, in cooperation with the South African government- Maintain a thorough understanding of the national and provincial level health system’s priorities and gaps, and ensure effective implementation and long-term sustainability of CHAI South Africa’s program areas (including, but not limited to, HIV/AIDS, TB, Malaria, Vaccines, Health Financing, Assistive Technology, Maternal Newborn Health, and COVID-19)- Provide high-quality technical assistance to the government as needed- Facilitate communication and coordination between government, partners, donors, and other key stakeholders- Lead and support fundraising efforts, including new program development and relationship management with existing and potential donors- Build cohesive, effective, and high-performing teams around new and existing programs- Provide leadership, support and strategic direction to senior management and Program Managers in planning and executing programmatic initiatives- Oversee the country program’s financial management, including development of program budgets, monthly cash flow and financial reporting, cash allocations and budget forecasting and planning - Oversee internal and donor reporting.- Maintain appropriate bi-directional communication and information flow with central operations teams
DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
DEI Strategy:- In collaboration with CHAI’s Senior Leadership Team and the DEI Committee, establish and ensure a shared understanding of DEI across CHAI.- In collaboration with CHAI’s DEI Committee, develop a comprehensive CHAI-wide strategy and three-to-five year strategic DEI plan that outlines specific initiatives and activities, such as organising listening sessions across the organization.- Proactively build and maintain strong partnerships across program, country and operations staff, and manage the integration of diversity, equity, and inclusion initiatives across the organisation.- Create and facilitate forums for constructive dialogue on DEI issues and solutions across the organisation- Partner with CHAI leaders, Global Communications, Global and Country HR, and the DEI Committee to drive diversity-related messages throughout CHAI, including internal and external platforms.- Lead the creation of diversity-related metrics, reporting, and responses to donors/audit requests- Manage the deliverables, timelines, and budgets related to internal DEI initiatives- Manage the creation and availability of shared DEI resources that are accessible across the organisation.- Represent CHAI’s DEI work at CHAI-All meetings, leadership summits, and any external meetings as required.- Keep up to date with, and report on, best practices related to DEI, and use these to inform recommendations about strategic priorities and projects to CHAI leadership.Training:- Identify DEI training needs across the organization and, in partnership with country, program and HR leaders, design new training initiatives on cultural competency, gender differences, disability, PSEAH, and other topics designed to increase awareness and support of equity and inclusion values, and maintaining compliance with applicable laws. - Facilitate virtual and in-person DEI training workshops to CHAI leadership, people managers and staff across the organisation.- Consult with country, program and operations teams to determine donor-specific training needs and provide guidance for the curriculum design of DEI-based solutions that align with programmatic and donor objectives.- Serve as the main point of contact for DEI training and facilitation with both internal and external stakeholders.- Ensure DEI training materials are kept updated and include current best practices and opportunities related to Diversity, Equity and Inclusion- Serve as an advisor to country and program teams seeking to pursue tailored DEI training.Safeguarding:- Serve as a key collaborator and advisor to CHAI’s Safeguarding Committee and Director of Safeguarding- Serve as the DEI Focal Point, and intake any complaints related to DEI matters, as well as partner with safeguarding staff to investigate matters in which DEI concerns may be a factorCommittee Work:- Serve as a member of the DEI Committee and provide strategic support to advance key priorities- Proactively build and maintain strong relationships with members of the committee and serve as a thought partner to individuals’ mandates.- Serve as a resource to CHAI’s existing DEI Sub Committees (Gender Equity Network, LGBTQ+ committee, Parent Network, Recruitment, etc)Policies, Process, and Procedures- Collaborate with HR colleagues to assess potential barriers and develop strategies focused on recruiting and retaining a diverse workforce- Partner with country and global HR colleagues to compile key DEI metrics and establish a strategy for quantitative and qualitative data reporting to inform progress and leadership decision-making - Conduct annual audits, and report on the application of progress of existing policies, processes, and practices intended to enhance/maintain diversity, equity and inclusion
Leading Investigations- Serve as investigation manager for internal investigations, including assigning investigation teams, writing and reviewing TORs, interview documentation, outcome reports, and sharing recommendations with CHAI leaders; assist external investigations as needed, by providing counsel with relevant information and acting as a CHAI liaison.- Provide professional expertise to CHAI’s team of internal investigators, Global HR, Safety & Security, impacted staff and managers, and to CHAI’s senior leadership, while maintaining strict confidentiality- Liaise with legal counsel to evaluate and advise CHAI leadership and Global HR on country-specific investigation requirements, processes, and risk mitigation- Support CHAI’s complaint response mechanisms, including monitoring a third-party whistleblower hotline and responding to open complaints- Maintain CHAI’s investigations procedures, and engage with counsel to routinely assess and update procedures as necessary to adhere to legal compliance Training and Development- Own and update CHAI’s existing safeguarding and respectful workplace-related training content (online and in-person materials) and develop new training materials- Organize and conduct Focal Point Trainings for all new Focal Points (FPs), and make recommendations for new FPs in line with the diversity of CHAI’s global community- Build and promote additional safeguarding capacity across human resources (global and country) by sharing resources and training on conducting investigations and international best practices, such as managing gender issues in the workplace- Support program and country teams to incorporate safeguarding protocols, risk assessments and mitigation plans into their programmatic activities- Collaborate with external consultants to develop additional safeguarding resources as needed Monitoring and Evaluation- Maintain Global HR’s safeguarding tracker, outlining the status of complaints received, and lead weekly safeguarding meetings- Develop a safeguarding risk matrix to help identify and proactively manage current and emerging safeguarding risks- Prepare and distribute quarterly safeguarding summary reporting to CHAI leadership- In partnership with Global Operations & Contracts, provide quality and timely responses to donor assessments and review grant proposals to ensure alignment on safeguarding reporting- Develop M&E measures to ensure policies and procedures are implemented and executed CHAI-wide Strengthening Policies & Knowledge Management- Provide guidance to CHAI leadership on navigating highly sensitive situations, including supporting leadership when reporting safeguarding concerns to relevant parties- Promote knowledge sharing, documentation, and dissemination to all CHAI staff of existing safeguarding materials and best practices- Research and develop new tools and resources to support survivors of sexual abuse, harassment, and exploitation, including survivors of gender-based violence- Continually assess CHAI’s safeguarding program and identify gaps in knowledge and recommend appropriate enhancements- Additional Tasks- Act as a Focal Point and member of CHAI’s Safeguarding Committee- Support CHAI’s background check rollout- Other duties and projects, as assigned