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- Lead CHAI Cambodia, a team of ~65 staff from 13 nationalities across 11 health programs, to consistently achieve a strong track record of transformational impact, health system strengthening and integrated models of care;- Continue to elevate CHAI’s role within Cambodia Ministry of Health (MoH) to close advisor to Minister and Director General (DG) for Heath, working in close partnership with MOH to achieve health outcomes for Cambodians;- Lead program expansion, including designing new programs (in partnership with ministry of Health and impacted communities) and set up of Impact measurement (M&E) for each new program;- Steer and oversee quality of CHAI programmatic work to accompany Cambodia MoH to achieve transformational impact;- Lead CHAI Cambodia to become a trailblazer in...
- Serve as a trusted technical adviser to national malaria, dengue, and NTD programs on vector control and entomology.- Provide technical and operational support for vector control interventions, including insecticide-treated nets, indoor residual spraying, Wolbachia, and spatial emanators. This includes ensuring effective planning, execution, and evaluation of vector control deployment.- Explore and support the implementation of new tools and interventions for malaria elimination and dengue prevention in the GMS. This includes collaborating with internal teams to integrate Wolbachia into national dengue prevention strategies, ensuring alignment with existing vector control efforts and national health priorities.- Support national programs in translating research, evidence, and...
The candidate’s main responsibilities include, but are not limited to, the following:- Conduct desktop analysis, on-site visits, technology assessment to source the high-potential innovations in diagnostics;- Support the development of databases, analyses, and frameworks to assist in identifying and prioritizing diagnostic manufacturers and products;- Prepare presentations, reports, and other analyses to inform the partner or foundation’s decision about promising products available on the market or in the pipeline;- Undertake proven project management to maximize the performance and delivery effectiveness of each project;- Project/grant management, including reviewing inquiries, grant proposals and reports, regular check in with grantee, and technical supports...
- Maintain Office365, anti-spam, Azure AD and AD user accounts- Proactively support staff in field offices using Windows 10 and Mac OS and provide training and assistance to users as needed- Interface with vendors to place orders for new equipment and software- Create and maintain updated documentation- Must be excited about learning new things, patient in dealing with staff in complex and sometimes high- pressure situations- Must have excellent attention to detail- Provide hardware and software support for local users in person, and coordinating and providing support, via phone and email, for our users worldwide through our helpdesk system- Collaborate well in a small team environment
- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...
- Lead IT resource in the selection and implementation of a financial ERP system.- Maintain Microsoft Windows servers in the corporate data center in virtual and physical environment- Maintain Exchange 2019, Office365 and AD user accounts.- Proactively manage and maintain remote servers in field offices.- Configure, manage and support Server 2012 and 2019 servers.- Provide training and assistance to users as needed.- Interface with vendors to place orders for new equipment and software.- Design and install systems on a limited budget.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes high-pressure situations, and must have excellent attention to...
- Support and maintain Box cloud-based file sharing application while supporting 1800 users based around the world- Provide support to staff located globally on cloud-based file sharing applications- Provide training and support to staff on the Box application- Proactively manage staff access and data security and integrity to cloud based file sharing systems.- Integrate a Single Sign-On application with Microsoft Active Directory and cloud-based applications- Maintain Microsoft Windows 2012 and 2019 servers in the corporate data center and remote sites in virtual and physical environments.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes...
Management- Be responsible for the strategic and program management assistance to the malaria program in Vietnam, and coordinate CHAI’s support to help strengthen systems and achieve audacious programmatic goals on aggressive timelines- Assist MOH to successfully execute the malaria elimination strategy and to prevent malaria from returning (POR). Specific activities may include leading CHAI’s effort to:- Update, scale-up and institutionalize the surveillance system nationwide, with the goal of ensuring rapid and accurate reporting of case-level malaria data from all levels and that data is appropriately stored and managed to ensure a rapid and effective response.- Support the government and partners to update national guidelines and policies to ensure alignment with overall...
Analytical and Project Management Support - ~80%- Conduct data analysis, research, and synthesis to generate insights that inform strategic decision-making for CHAI Leadership- Develop structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions- Support the design, execution, and monitoring of high-priority initiatives, ensuring alignment with CHAI’s organizational goals- Create dashboards, reports, and presentations that translate complex data into actionable insights for CHAI Leadership- Coordinate and track cross-functional projects, ensuring key milestones, timelines, and deliverables are met- Proactively identify risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track- Assist in the...
Departmental Leadership - Direct, manage, train and mentor the Budgeting and Reporting (B&R) team. - Monitor and delegate tasks and portfolio assignments across the team to maintain balance and efficiency.- Set the strategic direction of the B&R team to identify and prioritize departmental goals and initiatives in support of CHAI’s organizational strategy.Strategic Financial Planning, Analysis and Reporting- Lead the development of multi-year strategic financial plans, partnering with senior leadership to align financial resources with organizational priorities.- Oversee the design and implementation of financial planning models to assess the impact of new initiatives and strategic changes on financial performance.- Prepare trend, comparative and other financial analyses...