Primary responsibilities will include:- Build a working relationship with the State ABDM Office (SAO), Haryana - Proactively identify area(s) of support including but not limited to (i) Capacity building, (ii) IEC deployment in the state to drive ABDM adoption- Building key stakeholder relationship(s) with (i) ABDM-enabled IT solution providers, (ii) Medical Associations and Councils, (iii) State ABDM office, and other(s) as required- Building useful tools and checklists for the interfacing agency to optimise the interfacing agency’s field team outreach (e.g., visit planner, visit checklists, FAQs, reporting forms, etc.) - Monitor the progress of the microsite(s) implemented in Haryana and support the State ABDM office in documenting the learnings and reporting progress to National Health Authority- Regular problem solving and coaching the Analyst and interfacing agency in the state- Identification, on-boarding and collaboration with ABDM-enabled IT solution providers - Supporting SAO to identify and participate in medical conferences, workshops, and CME sessions to convey benefits of becoming a part of the ABDM ecosystem- Engaging professional bodies and associations of healthcare professionals to leverage their existing communication channels (sessions, newsletters, magazines, blogposts, and such others) for spreading awareness about ABDM among their members- Exploring other innovative ways to reach out and engage healthcare professionals to enable them to participate in India’s digital health journey- Strengthening the capacity of the SAO by supporting them in on boarding a Program Management Unit (PMU) for ABDM implementation in the state

- Proactively supporting the field team (hired by the Interfacing Agency) and building their capacities to successfully implement the microsites in the selected districts.- Systematically monitoring progress, documenting, and distilling insights and reporting for the microsite(s) implemented in Uttar Pradesh.- Building useful tools and checklists for the interfacing agency to optimise the interfacing agency’s field team outreach (e.g., visit planner, visit checklists, FAQs, reporting forms, etc.)- Monitor the progress of the microsites and support the State ABDM office in documenting the learnings and reporting progress to National Health Authority.- Enabling regular problem solving and cross-learning among the field executives to ensure that the best practices are quickly identified and adopted.- Report all issue(s) as identified on field (technical/ procedural) to (i) State ABDM office, (ii) NHA in a concise manner. Ensure that issues are resolved, and timely action is taken.- Supporting SAO to identify and participate in medical conferences, workshops, and CME sessions to convey benefits of becoming a part of the ABDM ecosystem.- Engaging professional bodies and associations of healthcare professionals to leverage their existing communication channels (sessions, newsletters, magazines, blogposts, and such others) for spreading awareness about ABDM among their members.- Exploring other innovative ways to reach out and engage healthcare professionals to enable them to participate in India’s digital health journey.

- Ensure quality of program/project design incorporating lessons learned, best practices and establishing appropriate execution and monitoring mechanisms and systems.- Support in the development and roll-out of data collection, tools provide support to the programme with data-driven decision-making.- Analyse and interpret the facility and community-level data relevant to the programme and identify gaps and opportunities for intervention.- Support the SRH team on program implementation (e.g., capacity building of service providers, community level engagement, product forecasting, developing stock monitoring tools, development of dashboards and visualization tools etc.).- Support the team in program monitoring, identify challenges and next steps, and propose relevant solutions.- Coordinate project-wide outputs related to execution, implementation, reporting, compliance, and updates.- Prepare documentation and reports for dissemination of information among partners, and stakeholders.- Provide operational support to the program team to develop, plan, and implement multiple activities simultaneously.

Program Leadership- Lead the development and maintenance of the SRH’s theory of change, strategic initiatives, and performance management.- Translate objectives provided by the government, donors, and other partner organizations to provide guidance to SRH team on prioritization of initiatives.- Identify strategic areas for expansion and guide strategic planning or proposal development needed for future program development.- Collaborate with SRH team to meet established program objectives under MOHSA guidance, including, but not limited: increasing contraceptive access and security, improving the distribution and quantity of trained SRH service. providers, advocating for nutrition status improvement.Stakeholder Coordination- Establish collaborative relationships with the MOHSA and other relevant national and local government bodies.- Coordinate trainings, distributions, and other activities across government and partner stakeholders to ensure clear communication and successful execution.- Collaborate with internal CHAI global and country teams to facility access to key information and stakeholders, provide updates, and leverage core competencies of the various teams including the Global SRH.Donor Relationship Management- Coordinate with donor organizations to provide progress updates, performance metrics, and other reporting requirements.- Manage the SRH program budget and liaise with appropriate CHAI internal and donor teams to meet all mandated requirements.- Quantify any gaps in funding required to achieve goals, and provide appropriate rationale and analysis needed to advocate for any additional funding.- Identify and develop new program and funding opportunities and develop and manage relationships with existing and potential donors.- Perform other duties that may be assigned by the Country Director or such other manager as CHAI may designate.

- Lead the development of needs assessment matrix, District prioritisation framework and facility identification methodology in conjunction with Project Manager.- Collaborate with the Project manager to secure buy-in on the above matrix, framework and methodology from CTD, WHO and other key stakeholders.- Conduct thorough secondary research and primary data collection to gather insights for the needs assessment, including interviews with key stakeholders to obtain qualitative inputs and validate findings.- Conduct district-level facility visits to identify registration and installation sites for dCXR devices.- Coordinate with State and district teams to gather intelligence disseminate information and align pre and post-delivery process compliance.- Identify potential risks and challenges to the implementation plan and develop effective risk mitigation strategies.- Proactively monitor the project by developing monitoring calendars, progress reports, tracking tools and support the procurement process in better understanding progress made at various stages to aid in informed decision-making.- Support program leadership in grant management activities such as tracking the project plan, drafting donor reports, overseeing the Procurement- Delivery-Installation cycle.- Synthesise and disseminate program implementation insights through presentations, reports, briefs, and publications in the state, with government partners, and CHAI program teams in other states.- Other responsibilities as needed.

- Lead the design and development of M&E frameworks and develop implementation and reporting mechanisms to facilitate effective oversight and management at the national, state and district levels- Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs, and ensure maximum coordination of resources and effort- Synthesize results and disseminate them internally and externally through presentations, reports, briefs and publications- Act as a thought partner to the implementation team in streamlining data systems with operational processes- Design and implement programme review and monitoring processes at national and state level- Support the Project Director and Program Lead in ensuring that the M&E and surveillance activities are aligned with programmatic work plans and inform policy processes- Support Project Director in donor reporting activities including consolidation of relevant data and evidence of impact- Supervise activities and provide guidance to the M&E Analysts, Data analysts and MIS Lead- Monitor and support development and maintenance of project MIS and dashbboards- Support the development of study design and research and evaluation tools, including research protocols, ethics applications, and standard operating procedures (quantitative and qualitative)- Where relevant, liaise with academic institutions and/or other implementing partners that might have relevant data that can be leveraged for program monitoring

Monitoring & Evaluation and Analytics- Support design and implementation of M&E strategy and knowledge management activities aligned with programmatic work plans for the EM O2 program for tracking progress and impact measurement;- Support development of study design and research, monitoring, and evaluation tools, including research protocols, ethics applications, and standard operating procedures, for the evaluation surveys, process evaluations and outcomes evaluations;- Coordinate with national and state health departments to help design research studies for improved decision making. Where relevant, liaise with academic institutions and/or other implementing partners that might have relevant data that can be leveraged for program monitoring and improvement;- Design and implement relevant data collection and validation activities including field testing, training, and evaluation;- Support the capacity building of programme teams on comprehensive data management, recording, reporting and dashboarding tools and processes that will generate credible, actionable, and timely information;- Participate in assessment visits, supervision and mentoring at facilities and utilize data collected to ensure programs are moving in right direction, identify bottlenecks and solutions;- Support in regularly updating the M&E dashboard and reporting frameworks for ongoing projects, tracking the project progress as per the annual work plan and ensure reporting on project activities according to the M&E indicators;- Coordinate with CHAI Global Program and M&E team to align India program evaluation indicators with that of other countries; - Provide training and mentoring to the EM O2 program staff on M&E, including field-based staff in program states, as required.Knowledge Management and Learning- Support in showcasing of results in local, regional, and global level through contributing to development of communication materials such as presentations, reports, briefs, and publications, based on knowledge and lessons learnt from ongoing interventions;- Support in development and dissemination of routinely updated knowledge products produced by the EM O2 program with wider stakeholders both in a local and global level through various platforms and channels.

Employee Relations (25%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential and legally compliant investigations around employee relations issues as assigned,- Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).- Facilitate new hire check-ins and conduct exit interviews with assigned global program teams.- Conduct regular meetings with respective teams, including team leadership, by phone, web application or in person in order to understand and anticipate HR needs.HR Operations, Compensation & Compliance (25%)- Provide guidance to assigned program teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies.- Advise assigned program teams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.- Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents.- Maintain reasonable knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,- Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (15%)- Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.- Work alongside program teams and Talent Acquisition to provide guidance and input on team restructures, workforce planning and succession planning.- Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.- Facilitate training to Global Teams within portfolio as and when required.People Management (25%)- Provide day to day supervisory support to the HR Partner, Global Teams.- Mentor and develop the HR Partner, Global Teams through personal professional opportunities as well as those which support the Global HR team’s strategic priorities.Projects & Ad Hoc Responsibilities (10%)- Complete additional tasks as assigned by the Global HR Director, HR Business Partners based on team bandwidth and needs.- Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities as assigned.- Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.

- Provide technical guidance to establish CHAI operations at national and districts level.- Liaise with stakeholders to evaluate national immunization commitments, workplan specifically focusing on the introduction of the new malaria vaccine into the immunization schedule.- Lead the conduct of formative research on Knowledge, Attitude, and Practice (KAP) regarding malaria and immunization, and disseminate findings to inform vaccine deployment strategies and malaria elimination.- Provide technical guidance in the development of advocacy briefs and engage in advocacy efforts targeting political and traditional leaders at national and local levels to promote awareness and support for the malaria vaccine introduction.- Support coordination meetings at EPI, NMCP, Child Health program, and other relevant MOHS technical meetings such as ICC by providing technical input to ensure alignment with international best practice.- Provide input to training materials, strategic documents, donor application documents etc.- Guide the immunization program to ensure monitoring of first dose malaria vaccination to ensure minimized dropout rate up to the 4th dose.- Engage with MOH leadership to ensure institutionalization of program strategies and national health policies.- Periodically review and update guidelines based on new research findings, challenges faced, and lessons learned.- Provide technical expertise on implementation and research.- Initiate and lead special initiatives and participate in joint initiatives with other CHAI programs as agreed upon by supervisor.- Assist country teams to document and share lessons learned and best practices, including inputs on health program reports and technical publications.- Represent CHAI in academic forums, donor meetings, inter-agency working groups, and various global/regional forums as assigned by the supervisor.- Engage with the government to ensure a smooth transfer of skills, fostering government ownership.- Develop and maintain robust working relationships with government entities, internal partners, donors, and INGOs, ensuring optimal coordination of resources and endeavors within the district and at national level.- Develop and contribute content for presentations and reports tailored to provide program updates to donors and government.- Perform any other duties as assigned by the supervisor.

- Manage a team to provide in-depth and high-quality analyses and technical assistance to senior level MOH stakeholders.- Determine Eswatini’s strategic direction for medium to long term health financing and health service delivery reforms.- Act as a thought partner to key stakeholders in government, including senior leadership to use this evidence for key policy and implementation decisions in health financing reforms, introducing new and creative approaches or strategies.- Support governments and country teams supporting governments in developing and implementing health financing strategies including changes in service delivery, financing, and management, at regional and national levels. This includes conducting assessments of health systems bottlenecks and public financial management challenges, developing and implementing plans with government that address service delivery, financing and management bottlenecks, and costing and assessing resource gaps and working with governments to mobilize external and domestic resources for their strategies.- Develop strong working relationships with key stakeholders involved in health financing, especially the Ministries of Health, Finance, and the World Bank.- Provide technical and strategic insight at the Health Financing technical working group and other high-level meetings as a representative of CHAI.- Play an active role as member of the CHAI country leadership in the design and implementation of the UHC program, including identifying fundraising opportunities and developing strategic relationships.- Liaise with the CHAI Global Health Financing Program to share key country insights, and to keep abreast of novel approaches to health financing in other CHAI countries and share Eswatini’s experience with other countries and stakeholders.- Build program capacity by continually developing capacity and skills of staff, identifying human resources needs both internal to CHAI Eswatini and the MOH, and leading recruitment of new team members.- Support knowledge sharing: this includes direct knowledge sharing and the development of relevant documents, publications, and case studies.- Manage the operations and finances of the program to meet deliverables and reporting requirements within the appropriate timeframes.- Support cross-cutting workstream contributing towards attaining universal health coverage.- Perform other tasks as requested by supervisor.