Across countries and projects, the Associate will have the following responsibilities: Scoping (20%)- Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geo-spatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries- Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives- Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns- Advise on strategies and technologies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needsTechnology Project Management and Support (40%)- Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs- Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI and ministries of health- Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; work with internal CHAI developers to support technical oversight of sub-contractors and contribute to discrete deliverables- Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals- Manage ongoing tracking and prioritization of software development activities; proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans- Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications- Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboardsTechnology Implementation and Training (35%)- Develop system roll-out plans and support system installation and device set-up ahead of implementation- Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology- Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs- Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions- Develop and implement system transition plans to ensure sustainability of both technology and supporting processesKnowledge Management (5%)- Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams

Across countries and projects, the Technical Advisor will have the following responsibilities: Regional Strategy and Scoping (20%)- Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geo-spatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries- Serve as a thought leader for regional and country level digital strategies and approaches; provide input into regional and country workplans; provide technical guidance and input on donor proposals- Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives- Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns- Advise on strategies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needs- Cultivate strong digital health leadership, capacity, and policies in focus countries to advance surveillance and campaign digitization goalsTechnology Project Management and Support (30%)- Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs- Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI management and ministries of health- Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; manage internal CHAI developers to ensure technical oversight of sub-contractors and contribute to discrete deliverables as needed- Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals- Manage ongoing tracking and prioritization of software development activities. Proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans- Problem solve technical challenges in meeting programmatic objectives, including management of developers, challenges in technical design and architecture, and in integrations- Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications- Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboardsTechnology Implementation and Training (25%)- Develop system roll-out plans and support system installation and device set-up ahead of implementation- Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology- Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs- Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions, as part of broader program M&E plans- Develop and implement system transition plans to ensure sustainability of both technology and supporting processesPeople Management (20%)- Directly manage Health Informatics associates dedicated to supporting technology projects across the region- Onboard, develop and mentor direct report; provide guidance, constructive feedback, and implement strategies to troubleshoot areas of weakness.Knowledge Management (5%)- Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams- Contribute to both internal and external dissemination of CHAI’s work through webinars, conferences, publications, and other relevant forums

Product scoping and design (20%)- Collaborate with CHAI (regional and country) teams and external organizations involved in campaign implementations to identify and document the challenges and use cases for digital products to support public health campaigns, disease surveillance, and more broadly health systems strengthening- Collaborate with CHAI teams and external organizations involved in campaign implementations to define end users, understand user personas, and co-design solutions with users where applicable- Develop high-level product requirements documentation to inform software development- Develop product assessment framework and conduct research/interviews with technology partners to identify existing products that meet product requirements or may benefit from targeted investment.Product and partnership management (40%)- Maintain coordination across key programmatic, technology, and product stakeholders to implement product development and implementation plan- Drive progress towards executing product roadmap in partnership with technology partners, including representing programmatic stakeholders, backlog prioritization, releases, and development life cycle- Design product testing strategies with technology partners and collaborate with country stakeholders to conduct tests and gather feedback- Work with developers to prioritize product test results and user feedback for inclusion into software roadmap and/or configure the application appropriately- Define KPIs for product performance, usability, and uptake, and oversee monitoring during implementationImplementation and maintenance of digital solutions (30%)- Collaborate with regional CHAI informatics teams in technical set up and configuration, user testing, training, supervision, monitoring, issue escalation, and transition of product ownership for all country-level implementations- Monitor use of products in country, collecting feedback, triaging issues, and escalating to technology partners as necessary- Collaborate with regional CHAI informatics teams to develop country-level sustainability plans for   products and advise on transition of technology partner relationships to governments post-deployment- Collaborate with regional CHAI informatics teams to develop operational plans and strategies to ensure products are used across program use cases (e.g., malaria, NTD, polio, COVID-19 vaccination) and integrated with wider information systems in country as neededKnowledge management and dissemination (10%)- Work with technology partners to ensure up-to-date documentation is in place to support roll out and maintenance of digital products- Advocate for products to global, regional, and country stakeholders to strengthen scalability and sustainability- Stay up to date on available features and functionalities on key products to provide guidance on appropriate tool selection and implementation considerations- Document lessons learned on technical products for CHAI-wide or global sharing

CHAI is seeking a Senior Associate to join its Global Vaccines Delivery team to support work improving coverage and equity through new vaccine introductions and enhancing service delivery across focus countries, particularly as it relates to the COVID-19 vaccine decision making and introduction process and introducing other key life-saving vaccines, such as HPV. The Senior Associate will operate at both country-level and global-level to provide strategic and programmatic support, with a focus on countries in West Africa.This is an opportunity to join a fast paced, energized, matrixed team focused on implementing lasting, transformational impact to the global vaccines' delivery space. Candidates should be experienced at analyzing & presenting data and messaging powerfully through written documents and presentations; working collaboratively in a fast-paced, multi-cultural environment; and functioning independently with minimal guidance.  This role could benefit from someone with management consulting or analytical experience, who is also motivated and mission-oriented with strong quantitative, problem-solving, and cross-cultural communication skills.  To Note:This position will be based in either Nigeria or Cameroon, with the flexibility and preference to be based in Sub Saharan Africa pending country leadership approval.Key responsibilities of this position include, but are not limited to:  1) Provide strategic and programmatic support for the design and implementation of key in-country work on COVID-19 and other new vaccine introductions. The successful candidate will provide both strategic and technical support to the select CHAI focal countries on COVID-19 and other new vaccine introductions. These activities will include collaboration with CHAI country program staff to support select CHAI focal countries on:- Decision-making and delivery model optimization to improve logistics and coverage of COVID-19 vaccines amidst rapidly changing circumstances (e.g. supply volumes, timelines, and product presentations). In particular, there will need to be emphasis on supporting CHAI country teams to adapt global tools and guidance to the country specific context for the current urgent push to reach 70% coverage of COVID-19 vaccines in every country, transitioning COVID-19 vaccines programs to the sustained model, and other NVI decisions during this period. Including:- Facilitation of a review of various product and introduction scenarios to support countries to determine feasibility and risks to introduction readiness; and support countries to identify key challenges for mitigation or potential scenarios where a selected vaccination strategies will ultimately not be feasible on a reasonable timeline- Support focal countries to understand key challenges and intervention needs for service delivery of the COVID-19 vaccine, including but not limited to selecting and reaching target cohorts, novel supply chain challenges, and rapid regulatory needs of vaccinations- Identification of an appropriate mixed delivery model for different segments of the population, and development of recommendations for changing global guidance and vaccine efficacy/safety data for various populations, particularly for the future, sustained, COVID-19 program- Rollout planning and preparation to support the implementation of the national introduction preparations, including working with country program staff to anticipate potential challenges to accelerated uptake of COVID-19 vaccine rollout and collaborating across the team to help identify mitigation action to get delayed activities back on track. Critically, during the introduction rollout, the successful candidate will provide technical assistance to country partners and help to adapt global guidelines to the country specific context. - Post-launch support to diagnose bottlenecks and designing bottleneck mitigation strategies at various stages through the introductions, identify concrete opportunities and best practices for boosting COVID-19 vaccination coverage. Depending on the development of the COVID-19 vaccination landscape, successful candidate may also collaborate with select CHAI focal country teams to develop recommendations and strategies on subsequent phases of COVID-19 vaccination, including decision making on issues of product selection, preventative vs reactive vaccination strategies, and integration with routine immunization and primary health care programs.- Continuous development and effective dissemination and use of programmatic lessons learned, and other know-how related to new vaccine introduction across CHAI's vaccines program focus countries and global partners.- Support collection, documentation, and sharing of key lessons learnt in collaboration with CHAI focal countries. These lessons will be shared across CHAI country programs to help accelerate COVID-19 countries and help with cross country sharing and collaboration.- Support global efforts towards developing guidelines towards successful COVID-19 vaccination decision-making, introduction strategy and planning, and post-launch coverage acceleration. This will likely include development of “model” programs that could be scaled, replicated, or leveraged to develop future vaccination strategies. Leveraging lessons learnt from in country work the successful candidate will coordinate with the workstream manager to share these lessons and influence key global guidelines- Technical support (tools, information and lessons learned developed across CHAI’s work) provided to country governments and partners and through global mechanisms that support COVID-19 vaccine interventions and/or service deliveryWhile the focus of this role is expected to be on COVID-19 vaccination, the successful candidate will also be requested to carry out support to other critical new vaccination work within CHAI’s portfolio or scoping, such as infant and HPV vaccination programs as needed.  2) Support the development of CHAI's vaccines program, in collaboration with program and country leadership- Support development of program-wide and country-specific objectives and strategies regarding new vaccine introduction, particularly as related to the long-term arc of COVID-19 vaccination- Support scoping and development of new grants, including development of CHAI’s next new vaccine introduction strategy pieces- Develop program thought leadership in new vaccine introduction and complex vaccine service delivery to new target cohorts to deliver against current and future goals3) Support program and grant management, in collaboration with program and country leadership- Assess progress against overall objectives & milestones in areas of focus and help prepare high-quality briefings for donors and CHAI management, including achievements to date, action plan going forward, and key risks & opportunities- Assess effectiveness of CHAI's theory of change and approach related to immunization service delivery in focus countries and recommend improvements- Contribute as a member of the global vaccine team to the effectiveness and collegiality of the team, help identify opportunities and improve CHAI’s vaccines program and team

Rôle et responsabilités CHAI recherche un/une chargé(e) de projet avec une expérience de gestion et des capacités d'analyse poussées pour fournir un appui technique de qualité au ministère de la Santé pour la conception et mise en œuvre des réformes de renforcement du système de santé. Le/la chargé(e) de projet sera basé(e) à Cotonou et interagira avec les principaux acteurs du gouvernement, les bailleurs de fonds, et le reste de la communauté locale et internationale au Bénin. Il/elle doit donc parler couramment le français et avoir d'excellentes compétences en matière de communication, de relationnel avec des acteurs séniors au niveau du ministère et du gouvernement. Les programmes de CHAI étant relativement nouveaux au Bénin, le/la chargé(e) de programme jouera un rôle clé dans l'élaboration de futurs projets d’accès aux soins selon les besoins d’appui technique du gouvernement Béninois. Ainsi, il/elle devra avoir un esprit entrepreneurial et être à l’aise à opérer dans un environnement où tout n’est pas défini. Les responsabilités sont les suivantes:- Soutenir le ministère de la santé dans l'élaboration de stratégie et de plans opérationnels visant à créer un système de santé primaire capable d’offrir des services essentiels de qualité aux populations du Bénin. Au cours de cet appui, concevoir et mettre en œuvre des évaluations et diagnostics du système de santé, qui viseront à aider le gouvernement Béninois à identifier les goulets d'étranglement au niveau des éléments clés du système de santé pour une prestation de services efficace au niveau des formations sanitaires et des communautés.- Estimer les futurs déficits de financement pour les priorités phares du gouvernement en prenant en compte les financement domestiques et extérieurs et proposer des solutions pertinentes pour la mobilisation de nouvelles ressources et la répartition efficace des ressources existantes.- Concevoir et réaliser des analyses de coûts et d'impact, ainsi que d'autres analyses quantitatives permettant d'évaluer les possibilités d'améliorer l'efficience, l'efficacité et la durabilité du financement de la santé au Bénin.- Assurer le transfert d’expertise vers les partenaires au niveau du gouvernement en matière d'analyse de données, notamment dans les domaines du calcul des coûts, de la modélisation de scénarios et de la budgétisation.- Rédiger des présentations et des rapports pour les parties prenantes internes et externes concernant le travail de renforcement du système de santé au Bénin.- Rechercher des opportunités de collaboration avec d’autres partenaires ainsi qu’avec d'autres équipes de CHAI dans la région et au niveau mondial.- Autres tâches potentielles assignées par le superviseur.

The Associate will support the malaria, NTD and EPI programs to:- Identify opportunities for data use and digitization of national campaigns (e.g. mass drug administration, vaccination for polio, or bednet distribution), and build a plan and vision for integrated campaign digitization- Explore useful analysis and tools for decision-making that are not fully leveraged, assess the operational and financial feasibility of implementing solutions- Support operational requirements gathering, including defining and understanding needs and gaps in campaign operations, identifying areas to address through digital solutions and areas that may need parallel operations strengthening by MoH departments and local partner support- Select, enhance, and customize context-appropriate campaign tools for Benin- Promote integrated campaign tools and platforms progressively implemented with across campaign and embedded within routine health systems- Conduct routine monitoring and evaluation to understand value and impact of digitizing and integrating campaigns- Develop a sustainability plan for long-term maintenance and use of digital platforms, including use of a network of local partnersThe Associate will achieve these objectives as follows:- Engagement and coordination with MoH programs and partners- Serve as a trusted advisor to the national malaria, NTD and EPI programs- Provide day-to-day program management support to the malaria, NTD and EPI programs- Work with the MoH programs and stakeholders to develop workplans, templates, guidelines, and other material for successful project execution- Build strong relationships with stakeholders across MoH departments; implementing organizations; WHO country offices and relevant teams; local institutions; and donors- Coordinate meetings and facilitate knowledge sharing between the government program and partner organizations in the region to ensure coordination- Execution of programmatic activities- Support the Program Manager in shaping CHAI’s overall malaria and NTD strategy for the country, participate in the development of clear operational plans for execution, and continuously identify opportunities for CHAI to add value and maximize the impact of the Malaria, NTD and EPI programs- Identify key impediments to programmatic goals and help devise targeted solutions to solve these- M&E and communication- Liaise with CHAI’s global and regional teams to ensure strong communications and timely delivery on cross-cutting project activities- Develop resources and best practices to share lessons learned across teams, and synthesize and disseminate findings through high-quality presentations, reports, and publications- Additional responsibilities as required and assigned by the direct line manager

- Contribute to the planning and execution of high-impact projects- Provide research and analytical support- Support evaluation and documentation of results and impact from CHAI's work- Develop influential presentation materials that work for varying audiences- Present findings of analyses to a broad range of internal and external audiences in meetings and conferences- Build and manage relationships with key individuals in the Ministry of Health, senior-level stakeholders at procurement agencies, manufacturers, other NGOs, and relevant partner organizations- Identify potential areas of additional support in existing and new focal countries- Design models to assess new opportunities to improve or expand pharmaceutical access programs in the developing world- Develop clear communications materials based upon analyses- Perform other tasks as necessary

- Contribute to the planning and execution of high-impact projects- Assist in updating M&E framework- Ensure alignment of program M&E framework with existing data systems and results frameworks- Provide research and analytical support- Develop tools such as survey instruments, protocols, and databases for program monitoring and evaluation purposes- Support evaluation and documentation of results and impact from CHAI's work- Develop tools for the presentation and dissemination of information to inform program design and modifications by decision-makers and for optimization of program strategies- Build and manage relationships with key individuals in the Ministry of Health, in CHAI and relevant partner organizations- Represent CHAI at relevant technical working groups and meetings- Establish baseline and end line measures across target counties and at the national level- Evaluate current use of data systems at the facility, county, and central level and provide recommendations for integration of program M&E with existing systems and using existing population-based surveys and assessments- Identify potential areas of additional support in existing and new focal countries- Build capacity of county and health facility staff in timely and accurate health data collection, management and dissemination- Contribute to donor reports- Conduct other formative and operational research as necessary- Perform other tasks as necessary