• ComplianceThe Administrative Coordinator will ensure that CHAI Cameroon is aligned with existing Governmental regulations as they apply to CHAI. They will maintain a close relationship with the legal counsel and government counterparts (eg: DGI, MINTSS, etc.) to know about possible alterations in Cameroonian law. They will ensure and promote a strong internal control environment throughout the organization, to strengthen its core values and address any perceived weakness. In consultation with the Management at the Country and Regional level, they will develop and apply SOPs and thoroughly review and update current policies to adapt to the country context and CHAI principles. They will provide clear guidance to CHAI Cameroon staff on best practices and compliance with all applicable policies and regulations. With the support of the Country Representative, they will develop and submit CHAI’s programmatic annual reports to the Cameroon government following consultation with the country team.• HR Operations & PayrollThe Administrative Coordinator will assist the country in drafting and signing contracts for new hires and other services providers (contractors) following Cameroon government regulations as applicable to CHAI. They will ensure proper onboarding and guide the new incumbent in understanding CHAI’s policies and procedures to better streamline communication within the staff. They will maintain a database of all Contracts, including a calendar of all upcoming expirations of employment contracts, ensuring timely renewals and action taken as needed. They will liaise with legal advisors to process or renew work and residency permits for international staff. They will calculate the severance package for Cameroon staff. They will also monitor and register: Staff presence/leave/travel; Office closure due to holidays and security concerns; Staff training certificates; Any other relevant matters (e.g.: signature of liability for driving, etc.). Also, They will follow up monthly with the payroll provider, ensuring that payroll files are uploaded in Box and reviewed, that all statutory payroll deductions (taxes, CNPS, etc.) have been paid in compliance with CHAI’s internal policies & procedures as well as Cameroon’s legislation as it applies to CHAI, and that payroll slips are shared with employees.• Office Administration & ICTThe Administrative Coordinator will securely maintain electronically and in hard copy, logically filed and comprehensive HR (incl. payroll), contracting, procurement documentation that are compliant with both CHAI’s internal policies & procedures and with Cameroon’s legislation as it applies to CHAI. They will maintain effective internal and external communication with all stakeholders in the Cameroon Operations. They will develop and maintain a vendor’s log, systematically perform a security check (watchdog) for all new vendors and update this log quarterly. They will process travel and program/cash advances for all staff with the approval of the country manager. They will manage the provision of basic office services including space management, logistic, equipment, and communications to enhance staff safety and productivity (incl. a functional local phone and SIM card for all staff members). Moreover, they will assist in identifying and proposing appropriate office accommodations, (i.e., ensures maintenance of premises, security of staff, office premises, equipment, and supplies including in times of emergency). Also, the Administrative Coordinator will be responsible for managing CHAI’s Cameroon office (supplies, utilities, cleaning, maintenance, insurance, rent, etc.)• Procurement & ContractingThey are to spearhead the acquisition of all expendable and non-expendable assets (administrative and/or program supplies) and also the drafting and signing of any contract required by Programs or Operations, ensuring that contract process and/or procurement is made according to the organization's rules, regulations and procedures with corresponding files on record. Also, they will develop and maintain an asset inventory log, to track their utilization and disposal.• Budgeting Support:The Administrative Coordinator will assist in the drafting of the program and proposal budgets. • LogisticsThey will be responsible for ensuring smooth logistical management and coordination of ground travel in Cameroon. This includes ensuring the availability and implementation of adequate procedures for managing vehicles & drivers to support CHAI staff in performing their duties.• Safety & SecurityThey will be appointed Safety Point Person (SPP) and will be responsible for:1. Sharing S&S Updates: Actively monitors threats and vulnerabilities directly and through security networks/contacts, informing staff and S&S Dept. when credible risks are identified. Informs S&S Dept. of operations changes with S&S implications.2. Keeping Track of Staff Member Travels: Ensures system in place to track all CHAI-related travels (including Global Team and HQ travel and in-country movements)3. Maintaining Country S&S Materials: Ensures this document and Visitor Overview reflect current risks and operations.4. Conducting Safety Briefings: Update and Shares Visitor Overviews with all incoming visitors before arrival and provides relevant information upon arrival. Ensures all staff receive SSG.5. Responding to Incidents: SPPs assists staff in the aftermath of incidents and ensure that proper notifications are made. All incidents are documented using an Incident Report Form.• Other Responsibilities:Perform any other duty related to the work area assigned by the supervisor.
• Help shape and improve existing and future CHW related interventions across the GMS, and serve as a trusted community health advisor to CHAI country teams and external stakeholders. • Support government partners and CHAI country and regional teams to develop and execute evidence- and needs-based integrated community health policies, strategies and operational plans at all level to increase availability of malaria and non-malaria commodities, and expand access to quality integrated malaria services.• Coordinate with government and CHAI teams to include systematic tracking, analysis and mapping of quantitative and qualitative indicators on coverage and quality of malaria diagnosis, treatment and surveillance at community level. • Develop and maintain a strong understanding of community level febrile diagnosis, treatment and surveillance to identify the highest priority needs and opportunities to improve the quality and coverage of fever diagnostics, treatment and surveillance at community level. • Conduct collaborative evaluations of existing CHW programs to highlight key strengths and weaknesses, and support in the development of policies, strategies and plans to address them (short-term, medium-term, and long-term).• Contribute to global strategy development to identify high impact areas for gender equity in CHW and malaria programming, and support country-level implementation of these plans.• Provide central and sub-national colleagues with technical backstopping in the areas of malaria case management and community health.• Create database of funding opportunities for community systems strengthening work, and lead proposal development with assistance from global CHAI team and country partners• Engage other CHAI malaria teams to involve, account and advocate for CHWs in strategic planning and implementation. Lao PDR-specific project responsibilities:• Support development of strategy, metrics, operational frameworks and best practices for the integrated community health worker project in Laos, including building monitoring and evaluation frameworks, indicators and data collection processes for the pilot, conducting a situational analysis of existing CHW programs, and collaborating with multiple project stakeholders to deliver high-quality, timely project outputs and reports.• Support the ministry to implement agreed-upon recommendations for improving the CHW program, including: establishing routine coordination systems, fortifying CHW management at the primary health centre level, improving supply chain and program information systems, and supporting streamlined payment systems and long-term financing of the program.• Contribute to the dissemination of learnings within and beyond Lao PDR. Cambodia-specific project responsibilities:• Provide technical and operational guidance to country team in creating CHW dashboards that organize quantitative and qualitative indicators at a granular level to assess the continued efficacy and impact of the CHW cadre, and support monthly tracking of CHW performance. • Support regional and country case management leads to shape the strategy and activities for Village Malaria Worker (VMW) expansion of services and integration potential with other community-based health cadres, including conducting situational analyses as required, building an appropriate scope of work and training materials, and establishing the data management framework for inclusion of CHW data into the health information system.• Support country-level relationship building efforts across ministry of health departments and external partners engaged in community health systems strengthening.Other• Manage and develop resources and best practices to share lessons across teams, and synthesize and disseminate findings through high-quality presentations, reports, and publications.• Support global, regional and country colleagues to generate, document, and publish evidence and experience working with CHWs towards malaria control or elimination agendas.• Pursue opportunities for collaboration with other CHAI teams, helping to build a cross-cutting community of practice within country, region and organization.• Other responsibilities as needed.
- Lead activities for CHAI Rwanda Sustainable Health Financing program and shape CHAI Rwanda health financing and public health portfolio together with the rest of CHAI Rwanda Management Team.- Act as a key advisor to government stakeholders to support them in the design and implementation of health financing interventions and reforms. Those will include, and not be limited to, the following:- An ambitious provider payment reform for primary health care providers- The institutionalization of an evidence-based process to revise CBHI health benefit package- The strengthening of donor coordination to support a sustainable domestic resource mobilization- Advise government on the development and implementation of a mid to long-term financing plan for primary health system strengthening, and help drive progress towards a stronger and more sustainable PHC system- Supervise a team of associates and technical advisors with diverse professional and educational backgrounds and work with HR to lead and support talent management and development initiatives.- Provide technical advice and oversight over the quality of deliverables and ensure that communications and work products that are shared externally meet CHAI standards.- Identify and develop medium-term action areas to address key public health issues in Rwanda and as needed, work with CHAI donors to mobilize funding to address these needs.- Pursue opportunities for collaboration with other CHAI teams, helping to build a cross-cutting community of practice within the country, region and organization.
Technical Vision and Strategy (20%)- Communicate a coherent and contextualized vision for the application of digital tools and integration approaches for malaria surveillance, NTDs, public health campaigns and geo-spatial data management within and across countries in the region, with partners, and with global stakeholders, executing against it and updating as necessary; influence internal and external stakeholders and initiatives to drive vision forward;- Drive the success of each digital implementation, working collaboratively with regional health information associates, other internal CHAI teams (technical teams, country teams, and regional managers), and external partners;- Serve as a key advisor to internal teams, external partners, and Ministries of Health to identify new opportunities, approaches and strategies to improve surveillance and public health campaigns through the application of new digital tools, improvements to existing information systems, and/or systems integrations.Technical Project Execution (35%)- Provide technical guidance to regional health informatics associates, country teams, and regional teams as required to strengthen digital health planning, design, and implementation, achieving priority goals and expected outcomes in a timely manner;- Take on responsibilities for technical project management when needed, including requirements gathering with MOHs, users, and partners; managing developers; conducting testing and providing feedback; driving configuration and updates; leading user testing; supporting trainings, supervision, and M&E;- Serve as technical lead for campaign digitization and integration, driving the success of digitizing campaigns across countries working collaboratively with the project manager, regional health informatics associates, other regional internal team members, and external partners;- Problem solve technical challenges in meeting programmatic objectives, including management of developers, challenges in technical design and architecture, and in integrations;- Cultivate strong digital health leadership, capacity, and policies in focus countries to advance surveillance and campaign digitization goals.Staff and team management (25%)- Manage and support the work of 2-3 Health Informatics Associates supporting technology implementations in the region across surveillance and campaigns digitization use cases;- Set priorities for team to ensure sound work planning, technical project management and task completion; coordinate work activities with regional and country teams;- Develop and mentor staff, provide guidance, constructive feedback, and implement strategies to troubleshoot areas of weakness;- Support onboarding and recruitment of new CHAI staff in the region.External partnership engagement (15%)- Identify and build relationships with global and regional technical stakeholders to inform workstreams and to mobilize complementary activities, projects, and investments in support of the broad digital health improvements for surveillance and campaigns;- Support campaign digitization project manager to establish formal technical partnerships for campaign digitization project, with clear roles and responsibilities and collaborative relationships. Review and/or formulate technical scopes of work in grant sub-awards;- Cultivate and manage relationship with WHO’s Regional Office of Africa (AFRO)’s Innovation and Digital Health team to ensure strong outcomes for cross-cutting campaigns digitization work, including normative guidance for campaign digitization, guidance on tool and platform options and selection, technical soundness of- M&E of tools and project activities, and broad dissemination and advocacy of project learnings.Communications (5%)- Review and/or contribute to the development of grant deliverables (e.g., scoping reports) and to the technical sections of grant deliverables (power points, programmatic reports);- Support sharing of findings, information, best practices, standardized approaches and lessons learned across countries both internally and externally through high-quality presentations, reports, and publications.
The Associate will support the malaria, NTD and EPI programs to:- Identify opportunities for data use and digitization of national campaigns (e.g. mass drug administration, vaccination for polio, or bednet distribution), and build a plan and vision for integrated campaign digitization- Explore useful analysis and tools for decision-making that are not fully leveraged, assess the operational and financial feasibility of implementing solutions- Support operational requirements gathering, including defining and understanding needs and gaps in campaign operations, identifying areas to address through digital solutions and areas that may need parallel operations strengthening by MoH departments and local partner support- Select, enhance, and customize context-appropriate campaign tools for Benin- Promote integrated campaign tools and platforms progressively implemented with across campaign and embedded within routine health systems- Conduct routine monitoring and evaluation to understand value and impact of digitizing and integrating campaigns- Develop a sustainability plan for long-term maintenance and use of digital platforms, including use of a network of local partnersThe Associate will achieve these objectives as follows:- Engagement and coordination with MoH programs and partners- Serve as a trusted advisor to the national malaria, NTD and EPI programs- Provide day-to-day program management support to the malaria, NTD and EPI programs- Work with the MoH programs and stakeholders to develop workplans, templates, guidelines, and other material for successful project execution- Build strong relationships with stakeholders across MoH departments; implementing organizations; WHO country offices and relevant teams; local institutions; and donors- Coordinate meetings and facilitate knowledge sharing between the government program and partner organizations in the region to ensure coordination- Execution of programmatic activities- Support the Program Manager in shaping CHAI’s overall malaria and NTD strategy for the country, participate in the development of clear operational plans for execution, and continuously identify opportunities for CHAI to add value and maximize the impact of the Malaria, NTD and EPI programs- Identify key impediments to programmatic goals and help devise targeted solutions to solve these- M&E and communication- Liaise with CHAI’s global and regional teams to ensure strong communications and timely delivery on cross-cutting project activities- Develop resources and best practices to share lessons learned across teams, and synthesize and disseminate findings through high-quality presentations, reports, and publications- Additional responsibilities as required and assigned by the direct line manager
- Define the Country Team's overall strategy, develop clear operational plans for execution, and continually identify opportunities for CHAI to add value and maximize impact- Build and leverage strong effective relationships with key partners and stakeholders, identify and establish additional partnerships as appropriate- Establish robust financial, administrative, and human resource policies and systems, ensuring they are aligned with CHAI global policies- Oversee the financial management of the program, including monthly cash flow and financial reporting, cash allocations and budget forecasting and planning- Develop and manage program budgets in collaboration with program staff- Support human resources management, including recruitment and management of existing staff- Oversee internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, and interfacing with CHAI's legal and financial teams- Support fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors- Manage processes for internal and donor reporting- Develop communication materials, make presentations and represent CHAI at public forums- Coordinate efforts with CHAI's partners and establish new partnerships- Maintain appropriate bi-directional communication with CHAI headquarters to ensure that CHAI's global capabilities are being fully leveraged- Facilitate communications and coordination between stakeholders- Lead the M&E development and implementation plans of CHAI supported interventions and lead the country team in the preparation of donor reports- Perform other tasks as necessary
The government of Rwanda has developed the National Strategy for Health Professions Development (NSHPD) 2020-2030, a 10-year plan to strengthen and expand the Rwandan health workforce though improved and expanded pre-service training. The strategy outlines national health workforce targets for 37 cadres of providers, and the necessary inputs to training institutions to scale up enrollment and graduation to meet those targets. The government has created a Human Resources for Health Secretariat (HRH Secretariat) to manage implementation of the strategy. The HRH Secretariat has requested CHAI’s support implementation of the NSHPD. CHAI is seeking a highly motivated individual with outstanding technical skills to assist the Dean of the School of Medicine and Pharmacy (SMP) with curricula development, implementation, and teaching quality assurance. The Technical Advisor in charge of the curricula and quality assurance will oversee curriculum development and implementation at the School of Medicine and Pharmacy (SMP) at the University of Rwanda (UR). The Technical Advisor will serve as a key strategic thought partner and in-house pedagogy expert in the quality assurance and roll-out of curriculum at SMP. S/he will direct the review and approval of curricula for SMP’s academic programs and will oversee monitoring and evaluation of teaching at SMP. The Technical Advisor will work hand in hand with the Dean of the SMP to provide guidance to a team of professionals engaged in all aspects of curriculum and syllabus development, educational strategy, teaching and learning, student assessment, and educational innovations. The desired candidate must be able to multi-task effectively and have experience managing multiple work streams. Candidates should also have experience managing relationships with government stakeholders and ideally will have worked in the field of health professional education. Successful candidates must have a passion for results, a commitment to excellence, and a demonstrated capacity to work in high-stress environments. This position will report to the Dean of the School of Medicine and Health Science and will coordinate with CHAI Rwanda Program Manager -Health Workforce. This position is based at the office of the Dean SMP in Kigali, Rwanda. Key Responsibilities: Strategic Planning- Provide effective academic and scholarly teaching and learning direction for the school.- Ensure the achievement of the mission of all programs within the school, with the focus on teaching, learning and quality assurance, and within the broader university context.- Serve as the key point-person for all pedagogy at SMP, ensuring cutting-edge, innovative, and evidence-based approaches are used in the development and implementation of courses.- Participate in and advocate for the allocation of necessary resources to ensure effective implementation of the school's programs.- Provide a continuous academic leadership support to the Department Chairs/Heads and program coordinators/directors for the development of innovative approaches to education.- Design, implement, and solicit funding for cutting edge educational research programs at SMP.Management- Manage the implementation and ongoing refinement of curricula of undergraduate and postgraduate programs within the school.- Manage enrollment planning.- Develop semi-annual plans, reports, and budgets to sustain curriculum development and implementation activities at the SMP.- Work closely with the teaching teams, including faculty and staff members, to improve educational outcomes at the SMP.- Develop standards, guidelines, and policies related to teaching, learning, and student assessment at the SMP, including e-Learning, student data protections, and electronic educational records management.- Participate in curriculum and teaching/learning committees and meetings at both school and college levels, and specifically serve as the facilitator for the School's Curriculum committees.- Maintain liaison in matters related to teaching, learning and quality assurance with appropriate offices, departments, and programs within the SMP, UR, the College of Medicine and Health Sciences (CMHS), and external partners including the Ministry of Health, the HRHS, Teaching Hospitals and others.- Perform other duties related to the position as deemed relevant by the dean.Curriculum Design- Assist faculty and leadership with the development of innovative and standards-aligned curricula and academic programs.- Develop a toolkit of innovative pedagogical methods to be used by faculty at SMP.- Assist the academic and clinical faculty in the development of quality teaching materials for both face to face and distance learning.Quality Assurance- Drive continuous quality improvement initiatives and programs within the school and ensure maintenance of standards in accordance with all accreditation requirements applicable to each of the program.- Oversee all academic quality assurance activities at the SMP, including the design of faculty reviews and assessments to be included in evaluations for reappointment and promotion.- Oversee the development and implementation of appropriate evaluation methods for students, faculty, and academic programs.- Play a leading role in quality assurance for internal and external accreditation of the SMP in general and each of its specific academic programs.- Develop a comprehensive agenda for Continuous Professional Development for the academic and clinical faculty to ensure all faculty members are competent and confident in teaching, learning, assessment, curriculum design and academic leadership.
- Design and conduct secondary and primary research for assessing Public Health Surveillance (PHS) systems, including through field visits to various locations in UP and Bihar- Analyze and synthesize all research findings – qualitative and quantitative – to identify key strategic challenges and to create solutions across PHS system components- Support project team in assessment of policy, legal, and political economy enablers for PHS in UP and BH with specific action areas for improvement- Lead report writing and presentations highlighting and summarizing findings and recommendations on public health surveillance systems- Work with teams to interpret and communicate results of the analyses to relevant stakeholders, including donors, partners, and government officials- Prepare notes and reports such as meeting and workshop proceedings, progress reports etc. on various activities related to the project
- Anchor program at the state level and lend strategic support to multiple departments in the state government in operational roll-out of programmatic activities in the state, including capacity building of providers, plan for rapid deployment of treatment devices, initiation of services on screening and treatment, support state departments in improvement in reporting mechanisms and tools, and in roll out of communication activities to improve screening and compliance with appropriate treatment- Engage, mentor and guide the program team and partners in the state in execution of key program modules- Monitor program implementation activities; identify potential risks and challenges to the implementation plan and roll-out of activities; work towards addressing potential risks / mitigation mechanisms- Build and maintain trust-based relationships with key government partners (from national and state level), developmental partners in the state, and other relevant stakeholders to expand access to quality cancer care.- Support in design and implementation of processes, systems for collection, collation, and synthesis of program data to inform program strategy, operations, and reviews.- Support program leadership in the overall grant management process including sharing inputs or drafting donor update reports including progress monitoring, budget utilization, risk assessments and sustainability structures.- Disseminate key learnings from the program implementation in the state with government partners at the state and national level, CHAI program teams in other states and the donor to inform and strengthen interventions on cervical cancer prevention- Aid and support other aspects of the cancer program by working closely with the CHAI program teams at the states, country and global levels.- Support development of proposals, work plans, budgets and other reports and documents for ongoing and new areas.
- The Monitoring and Evaluation (M&E Lead) will be responsible for the design, coordination, and Program implementation under the Public-Private Partnership model (PPP), participate & Lead in key Research initiatives, and contribute to the learning framework of the project.- The State M&E Lead will empower district officials to support and monitor PPM initiatives and drive decisions on scaling up PPM activities while setting up a data management system.- The individual will report to the Program Officer / Grant Manager and support the state health society in program implementation monitoring and evaluating PPM initiatives while she/he will also support and assist State NTEP team to develop necessary tools and processes. She /He is also expected to support the State TB Officer and District TB Officers in monitoring various programmatic initiatives.- She / He should have demonstrated the ability to independently manage assigned tasks, and to work with teams to ensure timely delivery of quality deliverables, in areas of monitoring and evaluation, developing M&E (Monitoring and Evaluation) frameworks and tools, conducting evaluation studies, and producing & disseminating high-quality reports.- Contribute to the development and implementation of a strategy for synthesizing and disseminating key results, programmatic lessons learned, and other research outputs of the project.- Work closely with the Central Program team (based out of Delhi) and State Technical Assistance team to gauge project requirements.- Develop and support state on M&E plan for NTEP PPM schemes that are contracted by State TB Officer / District TB Officer- Support NGO PP partners in setting up robust Program management and M&E systems and processes. Provide proactive feedback to partners to improve data quality with in-depth analysis of current process flows.- Assist in the revision of the guidelines (if required), particularly in the areas of performance indicators and the way progress is measured.- Assist in the development and/or finalization of the project work plan and keep it updated in accordance with project activities and timeframes as relevant.- Develop the overall framework, for the project, for example, mid-term project review, impact assessment, final evaluation, develop project Performance Monitoring Plan with relevant data collection systems. Develop baseline data for each project component and all project indicators.- Review the quality of existing data in the project subject areas, the methods of collecting it, and the degree to which it will provide good baseline statistics for impact evaluation.- Develop a plan for project-related capacity-building on M&E and technical support that may be required. Organize and undertake training with collaborating partners on M&E as required.- Support the district and state program officers to monitor implementation of PPM activities by setting up regular work plan reviews, reports, organizing and participating in field visits, initiating data reviews, and conducting program evaluations.- Regularly analyse the data captured in the MIS and provide a summary of findings and recommendations while ensuring data quality. Work closely with NTEP and NGO partners to address gaps, if any.- Proficiency in use of advance statistical methods and analytics & reporting using STATA, SPSS, SAS, R, and other statistical packages.- High level of proficiency in Microsoft Office, particularly Excel, PowerPoint, and Word- Proficiency in analytical tools such as Tableau, Power BI, etc.