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Provide strategic guidance and planning support to countries (30%)- Support development and refinement of country strategy and work plans, in line with global strategy- Regularly engage in and support reviews of country work plans, identify implementation barriers, develop solutions, and identify resources and next steps- Support monitoring of progress at country-level against milestones, and work with Program Management to identify and mitigate risks to achieving program goals or grant deliverable- Share best practices across country programs to ensure program knowledge is shared- Support drafting of concept notes and fundraising proposals for country programs- Attend advocacy and strategy-related meetings with stakeholders, where necessaryProvide technical support and bandwidth to country programs (40%)- Provide day-to-day technical support and bandwidth across country programs on a broad range of activities, including but not limited to policy, financing, forecasting and supply chain management, case finding, linkage to care, market shaping and M&E- Design and develop deliverables to support implementation of country programs, including presentations and concept notes, and tools and models- Support alignment on strategy and activities and facilitate processes for progress reviews- Facilitate involvement of topic area experts on country work streams as required, and encourage a positive spirit of collaboration between team members across programSupport cross-cutting global work streams (20%)- Identify relevant cross-cutting global projects, tools, or interventions for country programs- Support the drafting of global concept notes- Represent CHAI at regional strategic forums and meetings, as needed- Lead and/or collaborate on relevant work-streams with other team members, as assigned- Own select relationships with external and internal hepatitis partners, as assignedProvide coordination support across global and country programs (10%)- Communicate key updates to broader team to inform on progress and seek inputs on strategy- Share global updates with country teams and highlight relevance to country programs- Provide coordination support on cross-country / global work streams- Support coordination on internal and external reporting requirements from country programs
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- AHDP Program Coordination- Develop and maintain effective processes to facilitate efficient operations - Organize, plan, and execute global conferences and meetings- Support with scheduling calls, recording and disseminating minutes, and tracking follow-ups against internal and external deadlines- Coordinate communications with multiple parties across multiple time zones and cultural work norms in a professional manner- Team and Knowledge Management- Ensure knowledge flow, including the sharing and management of information and knowledge, across AHDP and broader CHAI teams- Support development and upkeep of knowledge management platforms, including strengthening and maintaining resource libraries, final deliverable repositories, and contact lists- Develop and maintain training content and resources to support onboarding of new staff- Proactively develop and maintain the operational systems, processes, tools, policies, templates, and standard operating procedures in support of LST goals- Serve as the first point of contact regarding administrative and operational questions- Grant Management- Develop and manage the calendar of donor report due dates, budgeting and work planning milestones, and liaise with GMT senior management and staff to ensure the timelines are followed- Support the production and content development of communication materials, including presentations, newsletters, case studies, internal briefing documents, and other communications- Support the production of donor reports (financial and narrative), project proposals, project memos, disbursement requests, and other communication materials- May include other activities to support program objectives in response to ad hoc requests
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- Develop M&E plan for RNTCP PPM schemes that are contracted by State TB Officer / District TB Officer- Support NGO PP partners in setting up robust M&E systems and processes. Provide proactive feedback to partners to improve data quality.- Develop data management tools, dashboards, analytics frameworks and innovations to ensure continuous and harmonized data collection, validation, analysis for monitoring and evaluation of program performance- Synthesize program performance data/information and promote its use in decision making for program service delivery and resource allocation through leading analyses, discussions with RNTCP and other measures- Support the district and state programme officers to monitor implementation of PPM activities by setting up regular work plan reviews, reports, organizing and participating in field visits, initiating data reviews and conducting program evaluations- Support the standardization of data collection formats and provide technical inputs on the Management Information System (MIS) architecture and roadmap- Regularly analyse the data captured in the MIS and provide summary of findings and recommendations. Work closely with RNTCP and NGO partners to address gaps, if any.- Conduct regular trainings of RNTCP program staff and NGOs to strengthen understanding of data systems and reporting.- Contribute to public health research study design and execution, including the design of sampling methodologies, determination of study sample sizes, collection of management and analysis of study data- Other responsibilities as needed
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- Analyze data and insights collected through exploratory research (market research, qualitative research, desk research).- Drive engagement with stakeholders to disseminate research analyses and build consensus on tactical steps.- Synthesize exploratory research and stakeholder inputs to develop a comprehensive prioritized set of online and offline intervention strategies.- Design methodology and research guides for research agencies; concept notes, RFPs and SOWs for digital communication agencies.- Devise engagement strategy in digital media and lead selection of and partnership with an implementation/marketing agency to develop and execute the campaign.- Organize meetings with CHAI TB Advisory Board, ecosystem partners, Government partners for gathering ideas, disseminating result, and strategizing the way forward.- Work closely with selected agency to develop deep understanding of target audience and design key behavior change communication through a human-centered design process. Monitor implementation and develop new and innovative communication strategies.- Monitor and provide guidance to field teams engaged in research and implementation.- Develop M&E and impact analysis frameworks for determining value and cost-effectiveness of interventions.- Develop TB care-seeking digital health marketing strategy with sustainability and scale-up plan. Drive adoption of strategy with state and national Governments.- Exercise administrative and budgetary oversight over the agency/project.- Other responsibilities as needed.
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- Support programmatic implementation of demonstration study- Provide strategic, analytical and operational support to the leadership at CTD in their activities towards scaling up access to care for persons infected with and suffering from TB, in line with the National Strategic Plan 2017-25- Support CHAI's strategy for improving the TB marketplace working closely with CHAI’s global teams and other stakeholders- Support the development of CHAI's TB prevention strategy by identifying areas of intervention that will have significant market and policy impact- Develop and maintain relationships with stakeholders in public and private sector- Develop and maintain up-to-date expertise on TB prevention, treatment and diagnosis, manufacturing, regulatory and quality issues, pricing, treatment guidelines, and market intelligence- Identify opportunities and lead new initiatives as the CHAI TB program expands- Other responsibilities as needed
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- Identify, analyze, and interpret trends or patterns from the national patient database and share reports with relevant stakeholders at central, state and district team- Create and update reports/dashboards for various districts to analyze their performance- Input, update, compile and verify program related data from source documents in to custom designed template/MIS within required time frame- Review data for deficiencies or errors, correcting any incompatibilities, and checking output using various validation techniques- Support relevant stakeholders in notifying entries in to the national patient database- Work with State PPM Lead, Operations Manager at State level and City Officers at district level- Other responsibilities as needed
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- Oversee the implementation of the Health Financing program work plans including planning, budgeting, forecasting, monitoring and reporting- Ensure effective communication with CHAI Country leadership and with HF teams- The Senior Program Manager (SPM) will lead CHAI Ethiopia’s engagement in health financing by supervising the health financing program managers and the team in working across directorates in both the Ministry of Health (MoH) and Ethiopian Health Insurance Agency (EHIA)- This SPM must have a strong understanding of the Ethiopian health financing and health insurance context- The SPM will develop partnerships with both MoH and EHIA leadership as well as their regional offices, and act as a thought partner, providing technical and strategic input to help shape the long term direction of health financing and health insurance in Ethiopia.- Conduct needs assessments at the Ministry of Health and Ethiopian Health Insurance Agency and support design of CHAI’s strategy to meet these needs as well as a long term technical assistance plan to help coordinate efforts of other stakeholders- Work with CHAI staff and the government in health financing areas ranging from economic evaluation and identifying and addressing inefficiencies, to resource tracking, to resource mobilization- Work with teams to design systems that facilitate monitoring and early identification of problem areas during the roll-out and scale-up of the insurance scheme, working with management to prioritize and address these problems as they arise- Engage stakeholders working in Ethiopia, coordinating and participating in technical working groups- Leverage external expertise, working with universities, partners and other public insurance schemes to respond to key strategic questions from the government- The SPM will be responsible for fundraising so that the team can continue to provide technical assistance to the government’s health financing priorities- The SPM will be the face of the Ethiopian health financing team, managing relationships with donors, other partners, CHAI leadership and CHAI global teams. Internally, he or she will be responsible for budget and team management- Document Ethiopia’s experience for donors, stakeholders and other CHAI teams and governments- Build and maintain strong relationships with CHAI donors as a strategic partnership- Perform any other activities assigned by the Country Director
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Collect all required data from study sites, including:- Participating in analysis and reporting, including: clean and manage data obtained for the study and respond to data set queries- Communicating with the study team by attending a bi-weekly conference call (Skype or Zoom) to discuss activities, progress, and challenges.- Submiting quarterly technical reports summarizing the activities conducted under this award; in particular achievements and challenges.- Presenting and representing SPRINT to stakeholders including the Ministry of Health, health facility managers, funders, and implementing partners.
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We are seeking a highly motivated individual with outstanding analytical and strategic abilities, emotional intelligence, communication skills, academic credentials, and private sector experience. The successful candidate will adhere to the core CHAI values of resourcefulness and entrepreneurialism, flexibility, independence and trust, humility, and strong work ethic. The following are the main objectives and responsibilities of the Senior Manager: Objective 1: Lead the team in achieving market-entry and access pricing agreements for service models to ensure the long-term functionality of vaccine refrigerators in-country- Markets-facing responsibilities:- Guide the team in refining the strategy for this work, as needed. Provide extensive mentorship with best practices for supplier engagement, including identification of high-potential (“Tier 1”) suppliers and service providers, providing product design and business strategies support, conducting costing analysis and negotiations, etc.- Mentor the team’s relationship managers with relationship-building and engagements with global suppliers and national or regional service providers to achieve high-quality, affordable yet sustainably-priced service capabilities. Examples of these services include leasing models and long-term maintenance contracts- Partner-facing responsibilities:- Take on full accountability for the team’s performance and reporting against grant targets, as committed to the Bill & Melinda Gates Foundation (the donor for this work). Guide the Manager of the CCE Markets team with the necessary project management. - Understand the team’s relationships and strategic priorities with each partner agency, mainly the Bill & Melinda Gates Foundation, Gavi, UNICEF, WHO, and PATH. Guide the team in refining these priorities as needed. Provide guidance and mentorship to the team’s relationship managers with each of these agencies, specifically with the following:- Relationship-management with key decision-makers at each agency- Programmatic problem-solving to periodically update/refine CHAI’s internal strategy and “theory of change” with each agency- Detailed technical problem-solving for a variety of policy measures to be informed/supported within each agency, e.g.: WHO’s standards and post-market monitoring mechanism for CCE; Gavi’s financing mechanisms and the detailed complexities of their operationalization in-country; UNICEF’s procurement practices and their implications for countries, suppliers, and donors- Country-facing responsibilities:- Support the team’s coordination with CHAI’s Vaccines Delivery team (global and in-country). Understand the “matrix” structure of the Vaccines program and ensure smooth collaboration with colleagues across the matrix- Support and guide the team’s work with CHAI’s Vaccines Delivery team to understand field realities and complexities in-country and their implications for markets work streams- Guide the consolidation of this in-country intelligence into formats that add value to the team’s work with suppliers and partner agencies- Mentor the team to add value to CHAI’s Vaccine Delivery team by sharing useful information and updates, actively offering bandwidth and support for impactful work streams, etc.- Any other responsibilities, as required by the Director of CHAI’s Vaccines Markets team and by the dynamic, evolving nature of the landscape Objective 2: Support completion of the solar electrification pilot in Uganda; explore opportunities for scale-up- Country-facing responsibilities:- In Q3 and Q4 2020, support CHAI-Uganda’s leadership with thinking about next steps for this area of work, pending the progress of the pilot - Support the Country Director, Deputy Country Director, and Program Manager of this work in Uganda to complete the pilot of a leasing model for solar electrification of health facilities. This work is being led by CHAI-Uganda through 2020, so the required support will likely be ad-hoc in nature and include:- Helping colleagues in Uganda with problem-solving and trouble-shooting- Helping colleagues in Uganda with relationship-management with the solar company- As needed, supporting colleagues in Uganda with data analysis, compilation of presentations and memos, and/or review/feedback about any materials- Other responsibilities:- Take on the existing relationships with partner agencies in the solar energy access space. Continue exploring opportunities for future partnerships and funding- Support the Executive Vice President of CHAI’s Vaccines program with strategizing further growth of this focus area- Additional responsibilities as assigned
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- Work with QI Lead and other QI Advisors to support quality improvement activities and advise on the overall direction of the project- Collaborate closely with the national DoH team and participate in all feedback and planning meetings to frame QI plans, explore the latest evidence-based change ideas, document QI success stories and contribute to the development of standardised project tools and resources- Lead, conduct & monitor implementation of QI training activities for all relevant staff, especially senior level DoH managers as needed and continue to provide support and post-training mentorship and tracking of programmatic impact- Conduct regular review and learning visits to focal districts each month on a rotational basis to support different facility level teams (regional and district Hospitals, CHCs and Clinics), with comprehensive reports prepared and shared with district and national teams- Assist district support staff and facility QI teams to:- Develop strong collaborative relationships with DoH staff and test new change ideas at the facility/community level with DoH staff using the model for improvement- Develop and utilise data systems to monitor QI plans, using run charts on a monthly basis- Strengthen and support referral systems between the community, clinics and hospitals to ensure patients receive needed care in a timely fashion- Draft compelling presentations and reports for internal and external stakeholders- Other responsibilities as needed