- Act as a key advisor to the Head of CBHI /RSSB in the design and implementation of health financing interventions and reforms. Those will include, and not be limited to, the following:- An ambitious provider payment reforms for primary health care providers. This will involve support to the government at central and subnational levels for the roll-out of the payment reform.- The institutionalization of an evidence-based process to revise CBHI health benefit package and ensure essential services are covered by the scheme.- Advise government on the development and implementation of a mid to long-term financing plan for primary health system strengthening, and help drive progress towards a stronger and more sustainable PHC insurance system.- Support the government in conducting...

- Support institutionalization of the medical audit function by helping to develop the scope of the audit function, to develop and operationalize policies, guidelines, tools, and standard operating procedures (SOPs).- Strengthen audit methodologies by designing and refining medical audit protocols, medical audit tools, case review processes, and reporting templates aligned with national and international standards.- Build capacity of RSSB staff through on-the-job mentorship, structured training, and workshops to ensure sustainability of the medical audit function.- Support the development of internal communication mechanism and effective collaboration with internal departments, including Compliance, Claims Management, Anti-Fraud, and Finance- Support data-driven audits by...

- Supply Chain Management- Analyze and evaluate existing supply chain processes for commodities, medical supplies, laboratory equipment, and medical equipment.- Develop and implement innovative strategies to optimize procurement through market shaping, strategic negotiations etc, inventory management, distribution, and logistics.- Establish and monitor key performance indicators (KPIs) to assess supply chain performance and identify areas for improvement.- Ensure compliance with regulatory requirements and standards for procurement and distribution of medical supplies and equipment.- Systems Development and Integration- Support the design and implementation of integrated supply chain management systems and tools to improve availability of essential supplies.- Ensure...

As a Manager, you will be responsible for:- Developing structured problem-solving approaches to assess challenges, evaluate trade-offs, and recommend solutions for key organizational issues- Supporting the design, execution, and monitoring of high-priority initiatives aligned with CHAI’s organizational goals- Conducting data analyses to generate insights that inform strategic decision-making for CHAI Leadership- Coordinating and tracking cross-functional projects; ensuring key milestones, timelines, and deliverables are met- Proactively identifying project risks and bottlenecks, escalating issues and proposing solutions to keep initiatives on track- Driving the development of communication materials, including reports, presentations, and updates to internal and external...

Strategic Leadership & Content Direction- Develop and execute CHAI's overall content strategy in coordination with the Communications Director, ensuring alignment with CHAI's strategic priorities and thought leadership goals- Cultivate a high-level view of the organization to identify strategic content opportunities that showcase CHAI's impact and expertise- Lead the planning and creation of major content initiatives, including flagship reports, thought leadership pieces, and high-visibility communications- Manage the editorial/content calendar and workflow, ensuring timely execution of all content priorities- Measure content performance and adjust strategy based on analytics and stakeholder feedbackContent Development & Quality Assurance- Write and edit thought...

HR Systems Transformation & Data Integrity - Lead end-to-end implementation of CHAI’s first global HRIS to replace manual and paper-based processes- Ensure system design supports scalability, automation, global compliance, and reporting needs- Maintain strong data governance, integrity, and security protocols across all systems- Partner closely with IT, Finance, Payroll, and country HR teams to ensure cross-functional alignment- Lead change management and communication efforts for new systems and processesOperational Efficiency & Lifecycle Process Redesign - Redesign and standardize employee lifecycle processes to improve efficiency and compliance- Define and implement service-level agreements (SLAs) and process KPIs that enable data-driven performance monitoring and...

Technical Expertise Areas We're Seeking: Health Systems Integration & Sustainability- Donor transition planning and program sustainability design- Health financing mechanisms and universal health coverage implementation- Health systems strengthening and service integration- Government capacity building and partnership development- Health economics analysis and policy advisory Digital Health & Health Information Systems- DHIS2 implementation, configuration, and customization- Health information systems integration and interoperability- eGovernment alignment and digital health strategy- Data analytics, dashboard development, and visualization- Software development (AI applications, WhatsApp chatbots, HIE platforms) Epidemiology & Disease Surveillance- Field...

The key functions and deliverables of this role will include: Data Engineering Core- Design, develop, and maintain scalable data pipelines for ingesting, processing, and storing large volumes of health data.- Build and optimize ETL processes to ensure smooth data flows from source systems to storage and analytics platforms.- Work with various database technologies (SQL, NoSQL, columnar, etc.) to manage, query, and optimize data effectively.- Integrate data from internal systems, external APIs, and third-party services, ensuring accuracy, consistency, and quality.- Develop and maintain a data catalogue and data dictionary to support effective data management.Infrastructure & DevOps- Architect, build, and manage scalable cloud-based infrastructure (AWS, GCP, Azure)...

- Develop and refine the strategic direction for CHAI Zimbabwe’s MNCHN portfolio in close collaboration with the MoHCC and other partners.- Lead the design and planning of innovative, evidence-based programs to address critical bottlenecks in the MNCHN continuum of care (e.g., antenatal care, emergency obstetric and newborn care, postnatal care, immunization, nutrition).- Provide leadership in the design, planning, and delivery of initiatives that strengthen the MNCHN workforce, ensuring they have access to affordable, high-impact products, devices, and innovations that save lives.- Identify new funding opportunities, lead the development of high-quality concept notes and proposals, and engage with potential donors to secure funding for MNCHN initiatives.- Provide overall...

The Program Manager’s core responsibility will be to develop and operationalize a cross-country, catalytic, and impact-driven market access initiative aimed at enhancing access through government-led procurement and improving market predictability for insulin and/or BGM in select countries. Responsibilities are expected to include:- Synthesize cross-country procurement and market bottlenecks across key access stakeholders (suppliers, (government) buyers, distributors, PLWD and others as relevant) and translate findings into proposed design for practical, investment-ready access solutions.- Lead or oversee core analyses such as demand forecasting, financial modeling of subsidy needs, and cost-benefit assessments.- Develop investment cases and policy briefs that help funders,...