Primary responsibilities will include:- Developing a deep understanding of current call centre operations at the NHA, with a view to introduce Care Integration services- Developing a deep understanding of technology platforms currently in use in the context of AB PM-JAY and other convergence schemes, including the TMS (Transaction Management System), BIS (Beneficiary Identification System) and HEM (Hospital Empanelment Module)- Work with the Technology Lead identify and document the technical requirements of the proposed Care Integration Platform- Work closely with the Bhopal-based Care Integration team to understand current pilot Care Integration operations under the aegis of the Madhya Pradesh SHA, including call flow, current Care Integration platform, and communication loops...

Primary responsibilities will include:- Strategic planning, delivery and stabilization of expanded Care Integrated services in Madhya Pradesh, including initial scale up to five districts (from the current two), and increasing scope of services to include appointments at private AB PM-JAY empanelled hospitals and telemedicine - Develop a roadmap for, and support the initiation of delivery of Care Integration services at the NHA, by developing a deep understanding of their current call centre operations and deepening stakeholder engagement- Work closely with the Care Integration team and Madhya Pradesh health leadership to develop and implement pathways for transition of Care Integration services to the state, - Work with the Technology Lead to develop and execute against a...

  The individual would be required to:- Have overall responsibility for the planning, quality, delivery, and management across all aspects of the implementation project including future state architecture and organizational change management.- Lead the transformation opportunities within the scope of the project- Keep the project on schedule, to cost, within scope, and to the expected quality- Ensure integration of other peripheral finance applications- Create a cohesive team environment for all internal and external resources engaged in the project- Champion the avoidance/removal of heavy customization and pushes all teams to deliver and adopt standard solutions- Partner with the finance and IT team to define project strategy and roadmap for the financial ERP system and...

- Lead & Conduct Investigations – Conduct internal investigations related to fraud, misconduct, compliance breaches, and security risks.- Develop Investigation Strategies – Implement best practices for case management, evidence gathering, and reporting.- Cross-Functional Collaboration – Work closely with Legal, HR, Compliance, Security, Country Offices and external authorities as needed.- Risk Assessment & Prevention – Identify potential threats, red flags, areas of process weaknesses and propose proactive measures to mitigate risks.- Ensure Regulatory Compliance – Ensure adherence to industry regulations, internal policies, and ethical standards.- Reporting & Documentation – Provide detailed investigative reports with findings, recommendations, and proposed corrective...

Program management - Lead the collation, analysis and synthesis of country-level inputs into technical donor-ready reports and deliverables for multiple donors to the program - Respond to ongoing requests from donors for memos, data analysis, scoping reports, budget updates, communication materials etc. - Lead on the creation of a calendar of program events/ key activities and oversee its execution e.g. report submissions, proposal submissions, marking special days in the year, with program materials, deadline for conference submissions etc. Country support- Provide hands-on support to teams to carry out costing of elimination plans, including compiling assumptions and inputs, running and validating the costing tools/ models etc. - Coordinate with in-country cervical cancer...

Project Management & Process Optimization - Lead the planning, execution, and tracking of compliance, investigations, and risk management initiatives. - Develop and standardize tools, workflows, and tracking mechanisms to ensure efficiency and accountability. - Manage cross-functional coordination efforts, ensuring seamless collaboration between functions. - Track key performance indicators (KPIs) for investigations, compliance, and risk initiatives, identifying areas for process improvement.Investigations & Corrective Action Execution - Ensure timely execution of corrective actions and risk mitigation strategies stemming from investigations. - Track and coordinate follow-up actions, ensuring accountability for policy updates, training, and process improvements. - Work...

Compliance Framework & Risk Management- Design, implement, and monitor compliance policies and processes to align with CHAI’s global compliance framework.- Conduct risk assessments and compliance gap analyses to identify and prioritize issues, and develop solutions that mitigate key risks.- Ensure compliance with evolving donor requirementsby proactively monitoring regulatory changes and implementing necessary adaptations.Policy Development & Compliance Oversight- Draft, review, implement, and communicate compliance policies, ensuring clear adoption across global teams.- Monitor compliance activities through audits, spot checks, and surveys, ensuring the effectiveness of preventive and detective controls.- Collaborate with Internal Audit to track and close Corrective Action...

CHAI Representative and Country Head- Participate with the Regional Leadership for Latin America and the Caribbean in the definition of the Country Team's overall strategy and continually identify opportunities for CHAI to add value and maximize impact.- In collaboration with the Regional Leadership for Latin America and the Caribbean, build and leverage strong effective relationships with local key partners and stakeholders, identify and establish additional partnerships as appropriate. - Support the Regional Leadership for Latin America and the Caribbean on the fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors.- Contribute, with the regional operations team, to develop clear...

- Lead CHAI Cambodia, a team of ~65 staff from 13 nationalities across 11 health programs, to consistently achieve a strong track record of transformational impact, health system strengthening and integrated models of care;- Continue to elevate CHAI’s role within Cambodia Ministry of Health (MoH) to close advisor to Minister and Director General (DG) for Heath, working in close partnership with MOH to achieve health outcomes for Cambodians;- Lead program expansion, including designing new programs (in partnership with ministry of Health and impacted communities) and set up of Impact measurement (M&E) for each new program;- Steer and oversee quality of CHAI programmatic work to accompany Cambodia MoH to achieve transformational impact;- Lead CHAI Cambodia to become a trailblazer in...

- Serve as a trusted technical adviser to national malaria, dengue, and NTD programs on vector control and entomology.- Provide technical and operational support for vector control interventions, including insecticide-treated nets, indoor residual spraying, Wolbachia, and spatial emanators. This includes ensuring effective planning, execution, and evaluation of vector control deployment.- Explore and support the implementation of new tools and interventions for malaria elimination and dengue prevention in the GMS. This includes collaborating with internal teams to integrate Wolbachia into national dengue prevention strategies, ensuring alignment with existing vector control efforts and national health priorities.- Support national programs in translating research, evidence, and...