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- Work with various country team offices to manage payroll deadlines and process bi-weekly and monthly payroll submissions- Facilitate the employee life cycle - onboarding new hires, conducting onboarding calls, assist in termination process, including sending exit letters and exit surveys, and coordinating with HR- Partners on any sensitive issues and entering and maintaining data in HRIS - Enter data on new hires, changes and terminations into HRIS and ensure employee documents are saved appropriately - Communicate with benefits vendors and enter data into online benefits systems regarding new hire enrollments, changes and terminations - Work closely with HR Manager of Benefits and Compliance to support employees and managers with benefits questions and assist with escalated claims issues. - Monitor shared Human Resources email account and field incoming questions related to onboarding, benefits, and general HR issues - Actively monitor contract end dates and issue contract renewals when needed - Assist with audits - conduct weekly internal audits and coordinate with the Finance department to provide documents and information for internal and external audits- Assist employees with employment verifications and visa letters - Provide ad-hoc data & project support, including reporting from the HRIS and other administrative support to Human Resources staff as needed - Work closely with Country Teams to understand in-country processes and needs and bring in-country perspective to Global HR team to inform process improvements.- Work with the Expenses and Payroll department to process reimbursements and pay invoices- Other projects as assigned by supervisor
- Assess in-country infrastructure and collaborate with the country team/s to prepare implementation plan for scaling up OpenLMIS across Ministry of Health designated facilities; document the implementation plan; support country team in executing implementation plan- Assess, document, coordinate and develop integration with Ministry of Health systems including CMIS and MS Dynamics Navision ERP- Identify and document user feedback, issues, and gaps in the system; collaborate with country team to prioritize said gaps; liaise with OpenLMIS Global Tech- Team for incorporating gap resolutions in the system- Provide ongoing support to country teams during implementation of OpenLMIS- Assess in-country IT resources available and collaborate with the country team to prepare post-implementation support and maintenance plan; document the support plan; support country team in setting up Support and Maintenance team- Assist in developing a detailed implementation plan for software release and deployment