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- Provide technical support and bandwidth across country teams on a broad range of activities, including but not limited to Covid-19 testing-related strategy and planning, forecasting, procurements, and supply chain management, etc.- Work closely with country teams on country support and facilitate involvement of topic area experts from LST or other CHAI teams on country work streams as required- Lead preparations of presentations, reports, and other analyses to inform global and country-level strategy on Covid-19 testing- Develop dissemination materials to facilitate cross-country and global knowledge sharing. - Support internal and external reporting requirements and coordinate with global and country teams, as needed, to seek inputs- Up to 50% international travel time could be required once situation allows- Other responsibilities as needed
Employee Relations (40%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential investigations, as assigned, of alleged harassment, bullying, discrimination, abuse and exploitation, and other misconduct. Write investigative reports for Global HR leadership and summaries for CHAI leadership. - Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH). - Facilitate new hire check-ins and conduct exit interviews with assigned global program teams. - Conduct regular meetings with respective teams, including team leadership, by phone, web application or in person in order to understand and anticipate HR needs.HR Operations & Compliance (30%)- Provide guidance to assigned program teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies. - Advise assigned program teams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.- Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents. - Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,- Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (20%)- Lead, execute and facilitate learning and development activities to promote a respectful workplace, talent development, management skills, and other capacity-building needs in line with CHAI’s approach to on-the-job learning. - Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.- Work alongside program teams and Talent Acquisition to provide guidance and input on team restructures, workforce planning and succession planning.- Identify training needs for assigned global program teams and individual manager needs.- Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.Projects & Other HR Work (10%)- Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities. - Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.- Provide other HR services as needed and requested.
- Serve as a trusted adviser to CHAI country teams and regional technical leads, and national malaria programs, on issues related to vector control operations- Provide technical and operational support with implementing vector control interventions, including long-lasting insecticidal nets, indoor residual spraying, and larval source management, in targeted foci of malaria transmission. This includes ensuring that vector control campaigns are planned and executed well, and identifying and disseminating lessons learned after intervention roll-outs- Support robust M&E of vector control interventions, including capturing meaningful indicators in clear forms, analyzing the data in a timely manner, and applying the data to decisions- Review evidence and determine appropriate approaches and strategies for improving operations through digitization. Facilitate digitization efforts in appropriate contexts, including in data planning, collection, and analysis, as well as remuneration of campaign workers. In settings where campaign digitization is undertaken, work with CHAI staff and country programs to identify and resolve operational barriers to digitization- Assist country teams and national programs with translating evidence, current research, and normative guidelines on vector control into practical programmatic and field operations- Support CHAI country programs with commodity and resource quantifications, targeting, and waste management plans- Support CHAI country teams with translating results of M&E data analysis to national and sub-national government partners to support evidence-based decision-making, and disseminating findings through high-quality and clear presentations, reports, and publications- Scope innovative approaches to increasing efficiency and effectiveness of vector control implementation- Assist country teams with developing detailed operational plans, operating procedures, and associated training materials related to vector control, in order to build government capacity and improve effective execution of malaria programs- Proactively develop and maintain strong working relationships with key stakeholders working on vector control campaigns across government and non-governmental organizations- Represent CHAI at relevant working groups and meetings to provide appropriate technical support as necessary- Support the continuous development and refinement of the CHAI Vector Control Strategy.
- Support the Program Manager to coordinate the implementation of processes and methods—including facility-based surveys and community-based focus groups—to assess the performance and impact of interventions to reduce postpartum hemorrhage at state level;- Under the direction of the Program Manager, coordinate with partner organizations and/or contractors to conduct data collection and analysis, including the coordination of data collection activities across relevant states and local government areas;- Support with the development of tools to improve monitoring and evaluation, KPI reporting and knowledge management capacity at the national and state levels for tracking PPH response strengthening in the public sector;- Support state team members to review the implementation of robust performance management frameworks for core PPH response innovations, and in the timely submission of regular reports;- Review M&E data regularly with program staff at the national and state level to ensure that the program is accomplishing its objectives and corrective actions are taken if required;- Produce detailed analyses of demographic, epidemiological, and programmatic data as needed by the SRMNCH program team and work closely with other SRMNCH team members to develop analysis-based recommendations for improved program implementation at state level;- Develop dissemination materials, including reports, presentations, briefs and visualizations;- Support program manager in donor reporting activities including consolidation of relevant data and evidence of impact.