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- Manage user accounts across Active Directory, Entra ID, and Okta. Maintain continuity between on premises, hosted, and HR systems. Provide second-tier escalation support to the Helpdesk.- Assist in building and maintaining Windows servers under the guidance of senior team members. Support patching, monitoring, and day-to-day operations at HQ and remote locations. Develop working knowledge of VMware ESXi and Hyper-V environments.- Support and maintain CHAI's hosted platforms including Microsoft 365, Box, Mimecast, and Okta. Assist with integrations and handle escalated issues from the Helpdesk team.- Assist with monitoring of network infrastructure including switches, firewalls, and wireless access points. Support patching and security updates for servers and endpoints. Escalate...
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Program Planning, Readiness & Supply Chain Management- Support CHAI-PA and the Nutrition Center in developing practical work plans, budgets, and operational plans aligned with national and provincial priorities.- Conduct regular readiness assessments across target provinces to evaluate equipment availability, supplementary food supply, and staff capacity, and follow up on action plans to address identified gaps.- Ensure nutrition commodities are fully integrated into the eLMIS system through PFDU and consistently supplied to all health facilities without interruption. Data Management, Analysis & Reporting- Consolidate and analyse data from all six target provinces to identify trends, gaps, and challenges, and share findings with senior stakeholders and the Nutrition Center to...
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Financial Leadership and Management- Provide strategic leadership in financial planning, risk management, operational efficiency, and long-term financial sustainability. - Oversee all core financial functions, including bookkeeping, accounts receivable and payable, payroll review, and monthly bank reconciliations and monthly close processes.- Ensure accurate and timely preparation and submission of monthly financial reports.- Lead annual budgeting and bi-annual re-forecasting processes, grant financial planning, ensuring alignment with program objectives and donor requirements.- Conduct ongoing budget monitoring, grant tracking, and financial analysis to support program teams in effective resource management.- Present monthly and annual financial performance updates to country...
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- Process payment requests, vendor invoices, staff advances, and expense liquidations accurately and in line with CHAI's financial policies.- Ensure all transactions are correctly coded to the appropriate project, donor, and budget line before entry into the accounting system.- Implement and monitor financial controls including bank reconciliations and other control accounts, finance reports, etc.- Assist with month-end close activities, including preparation of journal entries and supporting schedules as directed.- Maintain complete and well-organized financial files, both physical and electronic, in a consistently audit-ready state.- Assist in the preparation of financial reports for internal and external stakeholders.- Process statutory remittances in accordance with local...
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- Support CHAI country teams in program countries to design, execute, and monitor project activities, elevating risks and emerging issues to manager.- Prepare presentations that include analyses, cross-country insights, and program lessons for internal and external audiences.- Coordinate and draft CHAI inputs for routine reporting and ad hoc donor communications and requests.- Track and consolidate project deliverables against project work plans.- Develop and monitor internal timelines to account for relevant internal reviews and iteration.- Maintain and expand knowledge management platforms to enable information sharing across teams.- Support in translating global evidence and best practices to the country level, including distilling and communicating messages to country...
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- Developing Excel-based budget and cost models for malaria interventions; - Conducting analyses to map available funding to needs and identify resource gaps; - Supporting prioritization and optimization of activities within funding envelope; - Developing resource mobilization proposals for countries (e.g., from Global Fund); - Supporting strategic and operational planning; - Assisting malaria programs identify and address impediments to funding absorption, activity implementation, and programmatic goals; - Building strong relationships with stakeholders across CHAI, government, non-governmental organizations, and the private sector at the regional, national, and subnational level; - Facilitating coordination between government, partner, and internal stakeholders; -...
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- Collaborate with local and central Ministry of Health (MOH) and National Health Service (NHS) staff to advance the selection, planning, and implementation of evidence-based interventions toward malaria elimination. - Coordinate with local health partners, local authorities, and the CHAI Dominican Republic team to monitor, evaluate, and support implementation of local-level plans.- Promote data-driven decision-making by supporting data review meetings among the MOH, NHS, and relevant stakeholders to ensure key findings translate into programmatic action. - Support supervision, monitoring, and data quality assurance of Community Health Worker (CHW) networks, including data review, coordination of local-level visits, and periodic analysis of transmission dynamics to adapt network...
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Planning, budgeting, allocation and prioritization - Support governments to strengthen national and sub-national health planning and budgeting processes to adapt to funding and implementation gaps.- Provide technical assistance in setting priorities based on cost-effectiveness, disease burden, equity, and financial sustainability.- Use data to facilitate transparent, participatory processes for resource allocation and prioritization across competing health needs.Technical efficiency - Identify inefficiencies in health system spending (e.g., procurement, service delivery, human resources) and support governments to implement reforms that improve value for money.- Analyse program costs and performance data to inform strategies for more efficient service delivery, particularly at...
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The Head of People owns CHAI's end-to-end People agenda: the strategic vision, the practical execution, and management of the global HR team of around 30 people that delivers it. Day-to-day, this means:- Driving a multi-year transformation agenda for the People function spanning talent acquisition, development, and retention; moving quickly while keeping everything anchored to the long-term arc.- Building the strategic approach to the transformation agenda on data and rigour rather than convention, and challenging inherited assumptions and established practice when the evidence points to a different way.- Setting clear direction for the People team and translating CHAI's talent strategy into concrete priorities and ways of working, while staying close enough to the work to get into...
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- Support the design, planning, and implementation of the Ministry's communication strategies in alignment with Government of Rwanda communication standards.- Support the development and quality assurance of written, visual, and digital communication materials, ensuring consistency with Government key messages, branding, and style guidelines- Identify and develop impact narratives, thought leadership articles, and advocacy materials that disseminate the Ministry's strategic objectives.- Build and maintain relationships with key stakeholders including donors, government agencies, media, and partner organizations to strengthen the Ministry's visibility.- Act as liaison between the Ministry of Health and key partners, ensuring effective communication networks and timely follow-up on...