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Drive NVI program and grant management, in collaboration with program and country leadership- Develop, support and manage a team of ~1-2 global associates/technical advisors on the NVI team, to drive team effectiveness and engagement across the portfolio.- Support development of program-wide and country-specific objectives, strategies and milestones regarding new vaccine introductions.- Assess progress against program objectives in areas of focus in collaboration with country team and regional managers.- Help prepare high-quality briefings for donors and CHAI management, including achievements to date, key risks & opportunities, and action plan going forward; effectively manage donor relationships.Lead CHAI's vaccines program in the area of new vaccine introduction, in collaboration with program and country leadership- Develop/update CHAI’s strategy and thought leadership related to new vaccine introductions, both at global and country level, to increase CHAI’s effectiveness and impact.- Support fundraising and grant proposal and budget development in line with CHAI’s strategy, model, competitive priorities and capabilities, both at country and global level.- Foster horizontal collaboration across Global Vaccine Delivery sub-teams to ensure NVI interventions are leveraged to support other CHAI’s vaccine delivery objectives (e.g. improving vaccine cold chain and supply chain, supporting service delivery at the last mile, supporting sub-national level management systems, ensuring successful transition from Gavi support, leveraging immunization to support primary health care strengthening etc.); putting in place appropriate mechanisms to ensure cross-fertilization across these objectives.- Foster collaboration with other CHAI teams, including Vaccines Markets Team, Global Malaria, Global Cervical Cancer teams etc to align strategic activities between new vaccine introductions and other relevant health interventions.Provide strategic and programmatic leadership for the design and implementation of work in focus countries to dramatically and sustainably optimize new vaccine introductions, in collaboration with direct reports and Regional Managers- Support ramp up of new workstreams and new focus countries, and strengthen capabilities of existing programs, leveraging institutional knowledge from CHAI.- Contribute to the design, planning and implementation of high-impact work with country teams to achieve high and sustainable coverage of new and routine vaccines in CHAI focus countries. - Drive continuous development and effective dissemination and use of programmatic "toolkits" and “playbooks”, lessons learned, and other know-how related to new vaccine introductions across CHAI's vaccines program focus countries. - Demonstrate impact and support countries to plan for scale and sustainability of high-impact work, including transition of successful practices to national government leadership.Improve national and global practices and policies related to new vaccine introductions, in collaboration with direct reports and program leadership- Develop productive relationships with key stakeholders (WHO, Gavi, BMGF, UNICEF, PATH, JSI, Jhpiego) and foster effective exchange of know-how with partners.- Become a respected and trusted thought leader in this area of focus within CHAI and within the global immunization community.- Disseminate CHAI's programmatic insights into the global immunization community and inform global policies and country practices beyond CHAI focus countries, including through Global working groups (e.g., EPI manager meetings, WHO hosted regional meetings, antigen specific global working groups, etc.)- Other tasks as requested by manager.
- Work with various country team offices to manage payroll deadlines and process bi-weekly and monthly payroll submissions- Facilitate the employee life cycle - onboarding new hires, conducting onboarding calls, assist in termination process, including sending exit letters and exit surveys, and coordinating with HR Partners on any sensitive issues and entering and maintaining data in HRIS- Enter data on new hires, changes and terminations into HRIS and ensure employee documents are saved appropriately- Communicate with benefits vendors and enter data into online benefits systems regarding new hire enrollments, changes and terminations- Work closely with HR Manager of Benefits and Compliance to support employees and managers with benefits questions and assist with escalated claims issues- Monitor shared Human Resources email account and field incoming questions related to onboarding, benefits, and general HR issues- Actively monitor contract end dates and issue contract renewals when needed- Assist with audits - conduct weekly internal audits and coordinate with the Finance department to provide documents and information for internal and external audits- Assist employees with employment verifications and visa letters- Provide ad-hoc data & project support, including reporting from the HRIS and other administrative support to Human Resources staff as needed- Work closely with Country Teams to understand in-country processes and needs and bring in-country perspective to Global HR team to inform process improvements- Work with the Expenses and Payroll department to process reimbursements and pay invoices- Support special projects related to compliance and operational efficiency, as well as other projects as assigned by supervisor
- Manage a team to provide in-depth and high-quality analyses and technical assistance to senior level MOH stakeholders.- Determine Eswatini’s strategic direction for medium to long term health financing and health service delivery reforms.- Act as a thought partner to key stakeholders in government, including senior leadership to use this evidence for key policy and implementation decisions in health financing reforms, introducing new and creative approaches or strategies.- Support governments and country teams supporting governments in developing and implementing health financing strategies including changes in service delivery, financing, and management, at regional and national levels. This includes conducting assessments of health systems bottlenecks and public financial management challenges, developing and implementing plans with government that address service delivery, financing and management bottlenecks, and costing and assessing resource gaps and working with governments to mobilize external and domestic resources for their strategies.- Develop strong working relationships with key stakeholders involved in health financing, especially the Ministries of Health, Finance, and the World Bank.- Provide technical and strategic insight at the Health Financing technical working group and other high-level meetings as a representative of CHAI.- Play an active role as member of the CHAI country leadership in the design and implementation of the UHC program, including identifying fundraising opportunities and developing strategic relationships.- Liaise with the CHAI Global Health Financing Program to share key country insights, and to keep abreast of novel approaches to health financing in other CHAI countries and share Eswatini’s experience with other countries and stakeholders.- Build program capacity by continually developing capacity and skills of staff, identifying human resources needs both internal to CHAI Eswatini and the MOH, and leading recruitment of new team members.- Support knowledge sharing: this includes direct knowledge sharing and the development of relevant documents, publications, and case studies.- Manage the operations and finances of the program to meet deliverables and reporting requirements within the appropriate timeframes.- Support cross-cutting workstream contributing towards attaining universal health coverage.- Perform other tasks as requested by supervisor.
- Deliver technical assistance in human capacity and workforce development with government partners.- Work with the government and relevant partners to operationalize Zimbabwe’s new national HRH policy and strategy and establish feedback loops for continuous improvement.- Assist the MOHCC in conducting Human Resources for Health (HRH) situation analyses to identify challenges in retention across provinces.- Work closely with the MOHCC to update and use human resources for health (HRH) information system(s) for analysis and decision-making.- Support the MOHCC in developing a formal retention strategy based on the situational analysis results.- Work with relevant personnel to develop and test MNCH capacity strengthening (i.e., mentorship programs) and staff retention strategies in project areas. Develop/revise and ensure that the project’s capacity development tools–training materials, job aides, standard operating protocols, and other materials—reflect local context and needs and are of high quality.- Ensure that the delivery of training and mentoring is cost-effective, consistent, efficient, and meets or exceeds project and MOHCC expectations.- Monitor the implementation of workforce development and retention activities against approved objectives, budgets, and key project indicators. Serve as a technical resource to project personnel on issues of design, methods, and interpretation of results related to capacity strengthening.- Work with the project’s technical and MERL specialists and its MOHCC and USAID stakeholders to determine the project monitoring and evaluation metrics.- Contribute to program learning (implementation research) design, evaluation activities, and use of their results.- Contribute to regular progress reports and other technical documents.
Administration- Assisting with the management of daily operational activities.- Performing administrative tasks, such as making travel arrangements, scheduling meetings, etc.- Managing office supplies and the maintenance of office equipment.- Managing country procurement planning and the office inventory process.Program Operations- Assisting with project management by creating assignments, tracking progress, and resolving issues.- Planning and organizing conferences, events, staff training, and employee engagement activities.Human Resources- Coordinating the proper allocation of human resources.- Managing country Employees performance Improvement Plan.- Work with Global Teams to setup a country fellowship program.- Arranging and assisting with the onboarding of new employees.- Handling the staff performance improvement strategy and process.Finances- Monitoring Petty cash management.- Ensure country operations compliance with donors, CHAI and government policies.- Preparing and maintaining operations documents and reports.
Lead the development and coordinate the implementation of CHAI’s global eyeglasses access strategy. This includes:- Identify high-impact opportunities for increasing access to eyeglasses.- Identify and engage with strategic partners to drive the implementation. Examples include the World Health Organization, EYElliance, donors, professional associations, and academic institutions.- Develop and maintain a comprehensive evidence-based approach on what works to increase access to glasses, incl. u- data on the global burden, impact evidence, and best-practice interventions.- Develop a global CHAI strategy for increasing access to eyeglasses in consultation with CHAI country teams, technical teams, and leadership.- Lead the dissemination of this strategy, track progress and propose updates that are informed by learnings of context changes.Provide support to CHAI country teams with developing and implementing existing and new eyeglasses programs:- Facilitate knowledge sharing across CHAI program countries.- Help liaise with technical experts where relevant.- Coordinate or lead the development of global knowledge sharing products, this includes publications and external communications.- Where useful and relevant, support with the development of donor reports.- Where appropriate, assist countries with information to establish or strengthen local production.Help identify potential funders and develop concept notes:- Conduct a comprehensive mapping of potential funders.- Develop an engagement plan. This may involve coordination with our partners (e.g., EYElliance).- Inform countries about funding opportunities.- Support with the development of concepts notes and proposals. This may involve leading multi-country proposals.Work with global stakeholders via new and existing coalitions to increase awareness and donor investments that will drive change at a global scale:- As part of the strategy, develop a comprehensive partnership and advocacy plan.- Lead CHAI’s engagement with strategic partners, like the WHO SPECS 2030 imitative.- Identify opportunities for establishing new partnerships and evaluate ongoing partnerships.- Represent at global events, where useful and relevant.- Develop presentations and communication materials for internal and external audiences and stakeholders.Develop investment plans:- Map evidence on cost-effective interventions- Support the testing and evaluation of what delivery channels are most cost-effective for delivering eyeglasses to different target populations in various settings.Other responsibilities as needed by supervisor.
Program Management:- Ensure effective management, coordination and synergies across all programs within the HSS cluster;- Oversee and manage all program staff working on the HSS cluster through talent management initiatives, succession planning and provision of continuous feedback and capacity building ;- Work with Human Resource in the process of hiring, promotion, and teambuilding to ensure effective team staffing, leave approval, administration and performance in a multicultural environment;- Provide direct support to program managers in the cluster in their strategic planning, budgeting, expenditure tracking, problem-solving, overseeing project performance against work plans and budget and overall grant management;- Work closely with the CHAI Zambia finance, compliance, headquarters and donors to ensure compliance with donor and CHAI regulations, ensure sound financial transactions including the approval of expenses based on set thresholds.- As directed by the CD, serve as official liaison between CHAI, donors, Government, regulatory bodies, partners, and other relevant governmental and non-governmental institutions on issues related to activities on the cluster.- Ensure effective documentation and knowledge management within the programs and provide technical guidance and oversee quality of deliverables and ensure that communications and work products that are shared externally meet CHAI standards.- Participate in Senior Management Team meetings and functions and provide strategic guidance and support on issues that affect the cluster.- Develop new and maintain strategic relationships with senior stakeholders necessary to advance the program objectives.- In concurrence with the CD, provide strategic direction in reprioritization, expansion, scoping of new initiatives, proposal development, coordinating resource mobilization and fundraising efforts to help achieve program objectives of the CHAI Zambia office.Technical:- Lead the design and implementation of projects to support Government’s HSS priorities in Zambia based on WHO and other health systems strengthening frameworks to achieve UHC.- Provide technical oversight in the implementation and execution of CHAI Zambia’s health systems strengthening interventions and guide evidence-based decision-making regarding policies, guidelines, and program operations;- Ensure technical congruence between program activities, Governments priorities, and donor requirements.- Provide in-depth and high-quality technical assistance/inputs to GRZ health systems strengthening programs, policies, strategies and proposal development processes at all levels- Based on a firm knowledge of the distribution, determinants and distribution of health-related states and events collaborate with GRZ and other stakeholders to develop innovative technical strategies to strengthen health systems at all levels to improve health outcomes- Provide technical leadership, strategic guidance, oversight and continuity of CHAI’s support to GRZ on the following grants/initiatives:- Strengthening accountability across various health programs in the cluster to improve equitable access to high quality health services.- Oversee the implementation of the Sexual, Reproductive, Maternal, and Newborn Health program work plans including program planning, budgeting, coordination, forecasting, monitoring and reporting. Including the provision of technical assistance to GRZ to assist with SRMNH program design and rollout influencing national research, policy formulation, strategic documents development and analysis.- Increase access of basic health services in rural parts of Zambia by strengthening community health systems including the enrollment, training, deployment, supportive supervision and motivation of Community Health Workers such as Community Health Assistants (CHAs) as well as other community systems strengthening activities- Addressing Zambia’s health workforce challenges including the training, absorption, distribution and retention of health workforce as well as pediatric workforce scale up activities.- Development and implementation of strategies to build health systems resilience to absorb “shocks’ to the health system including ensuring access to oxygen such as liquid oxygen (LOX). Also, ensuring health worker availability, safety and competence in the provision of both COVID-19 and general health services.- Sustainable health financing through improved financial risk protection, financial management and performance- Increase access to Assistive Products (AP) and systems for delivering assistive technology (AT) in Zambia. This includes providing programmatic and technical oversight for effective program implementation.- Ensure all programs in the cluster are on course to achieving their respective targets through effective monitoring, evaluation and learning.- Seize opportunities to build capacity, skills and relationships with Government and cooperating partners to develop competencies that ensure local leadership and sustainability of the programs.- Perform any other tasks assigned by the Country Director. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.
- Serve as a thought partner and contribute to a technically sound strategic vision for reducing the burden of malaria and NTDs across the region.- Communicate effectively across a matrixed organization, and coordinate CHAI teams and resources to ensure specific project goals are met.- Foster a strong team culture based on CHAI’s values, resulting in a cohesive and productive team.- Work with CHAI Program Managers to ensure that achievable project plans are in place and integrated with team and government priorities.- Organize and monitor program activities against project goals and donor commitments.- Together with CHAI’s technical teams, promote the routine use of data and analysis to evaluate effectiveness of current interventions and inform strategic planning.- Identify and resolve operational bottlenecks and work collaboratively with CHAI teams to achieve exceptional results on aggressive timelines.- Provide inputs to technical deliverables (e.g. strategic plans, guidelines) and organize development of donor reports, concept notes or other products for external communication.- Rapidly digest and synthesize complex technical, political and operational information and expertly tailor results, outputs and action items to a wide range of internal and external stakeholders.- Develop and manage relationships with key regional stakeholders, including government officials, donors, and academic organizations to foster collaboration.- Identify new opportunities within and outside the initial project scope, anticipate risks and be proactive in responding to them.- Other responsibilities as needed.
Strategy and Portfolio Growth- Help lead development of CHAI’s overall SRMNH strategy, including development of goals, strategies, and resource mobilization- Lead GSRH participation in the development and execution of supply side strategies with the Global Markets team- Lead the development and implementation of CHAI’s demand-side SRH product strategies- Engage with donors and collaborate with the Senior Director to develop innovative ideas and write grant proposals- Work to identify and engage new donors for CHAI’s SRH agenda and support growth of the SRH portfolio, in collaboration with Senior Director- Identify and pursue opportunities with existing donors for CHAI’s SRH agenda and support growth of the SRH portfolio, in collaboration with Senior Director- Stay abreast of the evolving SRH landscape, monitoring key trends in the field, and support learning within the GSRH team and across CHAIProgram Leadership- Set direction and oversee implementation of all supplies workstreams (e.g. HIUD, GFPVAN, SEMA, UNFPA, DMPA SC, COF, MA Combipack, LNG 1.5, Implants)- Set direction and oversee grant management of supplies focused grants (RHSC GFPVAN, CIFF LNG 1.5, CIFF COF, FCDO, BMGF HIUD, BMGF DMPA SC—TBD)- Engage with country leadership, as needed and in coordination with Senior Director, to garner buy-in on program objectives, solicit their support for problem resolution, and ensure SRH projects are prioritized- Develop a trusted relationship and dialogue with program leads on other CHAI teams relevant to SRH and to foster collaboration and ensure alignment on priorities, strategies, processes, and objectives; including leading engagement with CHAI Global SRH Markets Team- Identify and share key program risks and/or impact with CHAI leadership, in conjunction with Senior DirectorTeam Management- Supervise Supplies program managers and their teams, providing guidance and support for those individuals to deliver on all aspects of their responsibilities (grant management, country support, knowledge management)- Foster the continuous growth and performance of all direct reports through active coaching and leadership and make promotion and salary increase recommendations- Help to shape the culture, operations, and dynamics of Global SRH through regular communication and activities that build team effectiveness and cohesion across geographies and work streams- Support administrative, operational, human resource, recruitment, and finance functions on the team as needed- Role model the values and mission of CHAI and the team norms of Global SRHGlobal External Engagement and Portfolio Growth- Build, strengthen and leverage complex and nuanced external stakeholder relationships, including UNFPA, donors, implementing partners, community partners, technical partners, and suppliers- Lead engagement with current donors on supplies focused grants (e.g. RHSC, CIFF, BMGF)- Represent CHAI in international fora as needed to guide SRH related priorities, global guidance, and coordination to accelerate the development and increase uptake of SRH products and services
- Work with national malaria staff to do broad management capacity building, including training malaria staff and addressing management gaps that occur during malaria prevention campaigns and during the provision of malaria services at the primary health care level- Work with national malaria staff and CHAI country teams to conduct malaria program reviews; update or write national strategic plans; and optimize and cost national malaria programs by building Excel-based costing and budget models- Conduct costing and financial analyses and support the development of funding proposals and operational plans- Assist malaria programs with financial and programmatic tracking, including the identification of key decision-relevant information and the development of dashboards and systems to bring that key information to the decision-making point- Support governments to meet Global Fund requests and satisfy grant application requirements, including budget development- Serve as a trusted advisor to CHAI country teams- Serve as liaison between CHAI regional technical teams, country teams, partners, and stakeholders- Build strong relationships with stakeholders across government, non-governmental organizations, and the private sector- Engage with and cultivate donors, including individuals, corporations, and organizations interested in supporting malaria programs- Draft presentations and reports for internal and external stakeholders- Coordinate meetings and facilitate knowledge sharing between government programs and partner organization in the region to ensure coordination- Provide program and budget updates for internal project management, best practice sharing, and donor reporting- Other responsibilities as needed