- Manage a team to provide in-depth and high-quality analyses and technical assistance to senior level MOH stakeholders.- Determine Eswatini’s strategic direction for medium to long term health financing and health service delivery reforms.- Act as a thought partner to key stakeholders in government, including senior leadership to use this evidence for key policy and implementation decisions in health financing reforms, introducing new and creative approaches or strategies.- Support governments and country teams supporting governments in developing and implementing health financing strategies including changes in service delivery, financing, and management, at regional and national levels. This includes conducting assessments of health systems bottlenecks and public financial management challenges, developing and implementing plans with government that address service delivery, financing and management bottlenecks, and costing and assessing resource gaps and working with governments to mobilize external and domestic resources for their strategies.- Develop strong working relationships with key stakeholders involved in health financing, especially the Ministries of Health, Finance, and the World Bank.- Provide technical and strategic insight at the Health Financing technical working group and other high-level meetings as a representative of CHAI.- Play an active role as member of the CHAI country leadership in the design and implementation of the UHC program, including identifying fundraising opportunities and developing strategic relationships.- Liaise with the CHAI Global Health Financing Program to share key country insights, and to keep abreast of novel approaches to health financing in other CHAI countries and share Eswatini’s experience with other countries and stakeholders.- Build program capacity by continually developing capacity and skills of staff, identifying human resources needs both internal to CHAI Eswatini and the MOH, and leading recruitment of new team members.- Support knowledge sharing: this includes direct knowledge sharing and the development of relevant documents, publications, and case studies.- Manage the operations and finances of the program to meet deliverables and reporting requirements within the appropriate timeframes.- Support cross-cutting workstream contributing towards attaining universal health coverage.- Perform other tasks as requested by supervisor.

Administration- Assisting with the management of daily operational activities.- Performing administrative tasks, such as making travel arrangements, scheduling meetings, etc.- Managing office supplies and the maintenance of office equipment.- Managing country procurement planning and the office inventory process.Program Operations- Assisting with project management by creating assignments, tracking progress, and resolving issues.- Planning and organizing conferences, events, staff training, and employee engagement activities.Human Resources- Coordinating the proper allocation of human resources.- Managing country Employees performance Improvement Plan.- Work with Global Teams to setup a country fellowship program.- Arranging and assisting with the onboarding of new employees.- Handling the staff performance improvement strategy and process.Finances- Monitoring Petty cash management.- Ensure country operations compliance with donors, CHAI and government policies.- Preparing and maintaining operations documents and reports.

Program Management:- Ensure effective management, coordination and synergies across all programs within the HSS cluster;- Oversee and manage all program staff working on the HSS cluster through talent management initiatives, succession planning and provision of continuous feedback and capacity building ;- Work with Human Resource in the process of hiring, promotion, and teambuilding to ensure effective team staffing, leave approval, administration and performance in a multicultural environment;- Provide direct support to program managers in the cluster in their strategic planning, budgeting, expenditure tracking, problem-solving, overseeing project performance against work plans and budget and overall grant management;- Work closely with the CHAI Zambia finance, compliance, headquarters and donors to ensure compliance with donor and CHAI regulations, ensure sound financial transactions including the approval of expenses based on set thresholds.- As directed by the CD, serve as official liaison between CHAI, donors, Government, regulatory bodies, partners, and other relevant governmental and non-governmental institutions on issues related to activities on the cluster.- Ensure effective documentation and knowledge management within the programs and provide technical guidance and oversee quality of deliverables and ensure that communications and work products that are shared externally meet CHAI standards.- Participate in Senior Management Team meetings and functions and provide strategic guidance and support on issues that affect the cluster.- Develop new and maintain strategic relationships with senior stakeholders necessary to advance the program objectives.- In concurrence with the CD, provide strategic direction in reprioritization, expansion, scoping of new initiatives, proposal development, coordinating resource mobilization and fundraising efforts to help achieve program objectives of the CHAI Zambia office.Technical:- Lead the design and implementation of projects to support Government’s HSS priorities in Zambia based on WHO and other health systems strengthening frameworks to achieve UHC.- Provide technical oversight in the implementation and execution of CHAI Zambia’s health systems strengthening interventions and guide evidence-based decision-making regarding policies, guidelines, and program operations;- Ensure technical congruence between program activities, Governments priorities, and donor requirements.- Provide in-depth and high-quality technical assistance/inputs to GRZ health systems strengthening programs, policies, strategies and proposal development processes at all levels- Based on a firm knowledge of the distribution, determinants and distribution of health-related states and events collaborate with GRZ and other stakeholders to develop innovative technical strategies to strengthen health systems at all levels to improve health outcomes- Provide technical leadership, strategic guidance, oversight and continuity of CHAI’s support to GRZ on the following grants/initiatives:- Strengthening accountability across various health programs in the cluster to improve equitable access to high quality health services.- Oversee the implementation of the Sexual, Reproductive, Maternal, and Newborn Health program work plans including program planning, budgeting, coordination, forecasting, monitoring and reporting. Including the provision of technical assistance to GRZ to assist with SRMNH program design and rollout influencing national research, policy formulation, strategic documents development and analysis.- Increase access of basic health services in rural parts of Zambia by strengthening community health systems including the enrollment, training, deployment, supportive supervision and motivation of Community Health Workers such as Community Health Assistants (CHAs) as well as other community systems strengthening activities- Addressing Zambia’s health workforce challenges including the training, absorption, distribution and retention of health workforce as well as pediatric workforce scale up activities.- Development and implementation of strategies to build health systems resilience to absorb “shocks’ to the health system including ensuring access to oxygen such as liquid oxygen (LOX). Also, ensuring health worker availability, safety and competence in the provision of both COVID-19 and general health services.- Sustainable health financing through improved financial risk protection, financial management and performance- Increase access to Assistive Products (AP) and systems for delivering assistive technology (AT) in Zambia. This includes providing programmatic and technical oversight for effective program implementation.- Ensure all programs in the cluster are on course to achieving their respective targets through effective monitoring, evaluation and learning.- Seize opportunities to build capacity, skills and relationships with Government and cooperating partners to develop competencies that ensure local leadership and sustainability of the programs.- Perform any other tasks assigned by the Country Director. This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties.

- Serve as a thought partner and contribute to a technically sound strategic vision for reducing the burden of malaria and NTDs across the region.- Communicate effectively across a matrixed organization, and coordinate CHAI teams and resources to ensure specific project goals are met.- Foster a strong team culture based on CHAI’s values, resulting in a cohesive and productive team.- Work with CHAI Program Managers to ensure that achievable project plans are in place and integrated with team and government priorities.- Organize and monitor program activities against project goals and donor commitments.- Together with CHAI’s technical teams, promote the routine use of data and analysis to evaluate effectiveness of current interventions and inform strategic planning.- Identify and resolve operational bottlenecks and work collaboratively with CHAI teams to achieve exceptional results on aggressive timelines.- Provide inputs to technical deliverables (e.g. strategic plans, guidelines) and organize development of donor reports, concept notes or other products for external communication.- Rapidly digest and synthesize complex technical, political and operational information and expertly tailor results, outputs and action items to a wide range of internal and external stakeholders.- Develop and manage relationships with key regional stakeholders, including government officials, donors, and academic organizations to foster collaboration.- Identify new opportunities within and outside the initial project scope, anticipate risks and be proactive in responding to them.- Other responsibilities as needed.

- Assist the China Senior Program Officer and relevant disease program teams to develop and implement the project activities as required by the partnership framework, work plan and budget;- Lead desk research on specific diseases, data collection, stakeholder and company interviews, quantitative analysis, market intelligence analysis, report drafting to generate evidence-based policy and formulate recommendations in strategic scenarios;- Lead financial modelling and form business strategy proposals for Chinese health commodity suppliers;- Develop methodologies including tools, processes, key performance/success indicators that are highly relevant and appropriate for analyses, project management and goal fulfillment;- Provide strategic recommendations for development of new programs, project management, communication and process improvement;- Maintain strong connections with CHAI global markets teams and China team to ensure the project is aligned with best practices within CHAI and other related projects;- Other responsibilities as needed.

- Support WJCF’s Immunization team and GoB in developing and implementing the programme ensuring supporting improvements in strengthening management and governance, service delivery, supply chain, and other Routine Immunization aspects.- Analysis of complex and multiple sets of datasets, generating routine and on-demand reports. Develop and socialize dashboards and custom-defined performance reports for state and sub-state functionaries to utilize for routine program review meetings, planning, and decision-making.- Develop purposive insights, visualizations, tools, templates, and planning aids that support in program management and progress tracking.- Help the team devise specific strategies and interventions to reduce the number of Zero Dose/Drop Out children in identified geographies.- Conceptualize, design, and coordinate program impact and progress evaluation surveys.- Significantly contribute to internal and external capacity-building initiatives by the team for improving data handling and decision-making competencies of target trainee cohorts.- Significantly contribute to the documentation of program progress through reports, presentations, and templates for effective internal use and dissemination of reports at the state and national levels.- Work independently and in groups to comprehensively execute planned immunization support interventions. Cultivate and maintain strong working relationships with multiple stakeholders across the immunization ecosystem in the state.- Travel on short notice to various parts of the state.- Undertake any other duties as requested by the programme leadership.

- Oversee existing community co-creation portfolio in Benin (project management)- Coordinate and supervise implementation of community-based solutions to fight malaria, co-developed together with select at-risk communities in Benin;- Establish strong relationships with Benin’s National Malaria Control Program (NMCP), project implementing partner(s) and community partners, fostering a climate of trust and cooperation;- Project Management: Lead project status update meetings with various project constituents to ensure project activities are implemented according to schedule with high fidelity, budgetary alignment, and meticulous reporting;- Develop a continuous process to track progress of project activities, identify day-to-day issues through process monitoring, and provide timely information to stakeholders for informed decision-making and course-correction.- Design and implement systematic tracking, analysis and mapping of quantitative and qualitative indicators on (i) coverage and quality of malaria prevention, treatment and surveillance and (ii) community perceptions in specified project communities;- Support development of robust performance measurement systems and tools that are adapted to community-based approaches to data collection, analysis, and action.- Develop strategies for ensuring that project communities remain at the center of project ideation, implementation, and iteration throughout the project’s course, mobilizing required technical expertise to support capacity building, and guiding remedial action when needed.- Document and disseminate learnings from community co-creation work (evidence generation and knowledge management)- Together with the implementing partner and the support of CHAI’s gender technical advisor, ensure quality reporting of project activities, inclusive of gender transformative outcomes, and disseminate learnings across the organization- Produce quality project narrative and financial reports for timely submission, collaborating closely with government, implementing and community partners;- Generate Sex, Age, and Disability Disaggregated Data (SADDD) over the course of the project, documenting gender transformational change;- Produce infographics on social and gender outcomes of the project and share with stakeholders at different levels;- Conduct collaborative evaluations of community co-creation work to highlight key strengths and weaknesses;- Work with key stakeholders to influence national policy where relevant, and develop strategies and plans to stimulate change (in the short-term, medium-term, and long-term);- Share community engagement and gender transformative programming learnings within CHAI and beyond as appropriate.- Lead and facilitate relevant knowledge sharing activities to document and exchange lessons learned across the project implementation area and beyond, serving as a trusted advisor to CHAI country teams and external stakeholders where relevant;- Advise on community engagement and mobilization strategies in Benin and in other countries- Represent CHAI’s community engagement work in convenings with the Benin NMCP and others, building and sharing organizational expertise;- In collaboration with CHAI Benin’s Community Health Associate, help shape and improve other case management and community health efforts using data and evidence, to inform resource mobilization strategies, grant applications, and national government policies;- Scope new opportunities to engage in meaningful community co-creation work beyond Benin – engaging with ministries and partner organizations; explore new funding opportunities (for implementation and research).- Other responsibilities as directed by the supervisor.

- Ensure completeness and logical consistency of data collected by compounders / hub agents / doctors through regular and systematic checks of the data collected, and by escalating issues with the district lead and operational lead.- Synthesize project data into table, charts, and graphs to provide insight into data quality and project performance.- Assist in designing performance and operational dashboards from data collected.- Download redeemed vouchers report from eRUPI Assignor platform, and presumptive report from Ni-kshay, and perform reconciliation of individuals who have redeemed the voucher and availed the service.

The Program Manager will be the strategic leader of the CHAI Honduras team, responsible for overseeing the vision and effective execution of multiple programmatic strategies and ensuring CHAI provides high-quality support to the Ministry of Health. Participate with the Regional Director for Latin America and the Caribbean in the definition of the Country Team's overall strategy, and continually identify opportunities for CHAI to add value and maximize impact:- In collaboration with the Regional Director for Latin America and the Caribbean, build and leverage strong effective relationships with local key partners and stakeholders, identify and establish additional partnerships as appropriate.- Support the Regional Director for Latin America and the Caribbean on the fundraising efforts, including new program development, budgeting and the development and management of relationships with existing and potential donors.- Manage and lead the execution of all components of the Country programs, and ensure deliverables are met on time.- Lead the planning of CHAI operational and technical support to the Ministry of Health and oversee project performance against workplans. Disseminate outputs through high-quality presentations, reports, and publications and communicate them internally and externally.- Directly manage a team of Associates and establish effective communication and coordination mechanisms within the CHAI team to ensure well-coordinated and executed work streams.- Contribute, with the regional operations team, to develop clear operational plans for program execution in Honduras.- Contribute, with the regional operations team, to establish robust financial, administrative, and human resource policies and systems, ensuring they are aligned with CHAI global policies.- Support human resources management, including recruitment and management of existing staff.- Develop and manage annual program budgets in collaboration with program staff and regional finance team.- Oversee the financial management of the programs, including monthly cash flow and financial reporting, cash allocations and budget forecasting and planning wih the support of the regional finance team.- Wih the support of the Admin Coordinator, oversee internal management of the office's daily operations, including contracting with vendors, ensuring compliance with local laws, and interfacing with CHAI's legal and financial teams.- Perform other tasks as necessary.In relation to the objective of eliminating malaria in Honduras:- Explore innovative approaches and interventions to accelerate malaria elimination efforts. Stay updated on emerging technologies, best practices, and global trends in malaria control and elimination, and assess their applicability to the national context.- Continuously analyze program data and research findings to identify trends, gaps, and areas for improvement. Translate these insights into actionable recommendations and strategies to enhance program impact.- Act as a liaison between CHAI and national authorities, advocating for sustained political commitment and resource allocation to malaria elimination. Engage in high-level discussions and negotiations to ensure malaria remains a priority on the national health agenda.- Support regional health offices in Gracias a Dios, Islas de la Bahia and other high-risk areas of the country to implement, monitor, and evaluate malaria interventions.- Work closely with CHAI’s malaria regional and global management teams and technical advisors to set strategic areas for expansion and guide strategic planning or proposal development as needed.- Lead local efforts to coordinate and collaborate with international partners, donors, development banks, and non-governmental organizations to align resources and strategies, avoiding duplication and ensuring a harmonized approach towards malaria elimination.

- Develop and execute a comprehensive engagement strategy for leading RAC manufacturers and other relevant stakeholders in the Indian supply-side ecosystem- Build and maintain relationships with leading RAC manufacturers, component suppliers, retail store owners and other relevant supply-side stakeholders- Identify and develop opportunities for collaboration and partnership; understand challenges and risks in the RAC manufacturing and supply chain- Conduct comprehensive assessments of technology pipelines from leading manufacturers, including technology details, roadmaps, and barriers to commercialization- Analyze the cost structure of existing & next-gen products to identify opportunities for cost optimization- Lead the design and implementation of supply de-risking mechanisms, such as market commitments and agreements- Collect and analyze data to prepare reports and presentations for internal and external stakeholders- Support feasibility assessment of institutional procurement channels, analyzing volume expectations and operational requirements to facilitate supplier-buyer partnerships- Monitor and track progress, collaborate with internal teams to coordinate efforts, align strategies, and share strategic insights