Clinton Health Access Initiative

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Product scoping and design (20%)- Collaborate with CHAI (regional and country) teams and external organizations involved in campaign implementations to identify and document the challenges and use cases for digital products to support public health campaigns, disease surveillance, and more broadly health systems strengthening- Collaborate with CHAI teams and external organizations involved in campaign implementations to define end users, understand user personas, and co-design solutions with users where applicable- Develop high-level product requirements documentation to inform software development- Develop product assessment framework and conduct research/interviews with technology partners to identify existing products that meet product requirements or may benefit from targeted investment.Product and partnership management (40%)- Maintain coordination across key programmatic, technology, and product stakeholders to implement product development and implementation plan- Drive progress towards executing product roadmap in partnership with technology partners, including representing programmatic stakeholders, backlog prioritization, releases, and development life cycle- Design product testing strategies with technology partners and collaborate with country stakeholders to conduct tests and gather feedback- Work with developers to prioritize product test results and user feedback for inclusion into software roadmap and/or configure the application appropriately- Define KPIs for product performance, usability, and uptake, and oversee monitoring during implementationImplementation and maintenance of digital solutions (30%)- Collaborate with regional CHAI informatics teams in technical set up and configuration, user testing, training, supervision, monitoring, issue escalation, and transition of product ownership for all country-level implementations- Monitor use of products in country, collecting feedback, triaging issues, and escalating to technology partners as necessary- Collaborate with regional CHAI informatics teams to develop country-level sustainability plans for   products and advise on transition of technology partner relationships to governments post-deployment- Collaborate with regional CHAI informatics teams to develop operational plans and strategies to ensure products are used across program use cases (e.g., malaria, NTD, polio, COVID-19 vaccination) and integrated with wider information systems in country as neededKnowledge management and dissemination (10%)- Work with technology partners to ensure up-to-date documentation is in place to support roll out and maintenance of digital products- Advocate for products to global, regional, and country stakeholders to strengthen scalability and sustainability- Stay up to date on available features and functionalities on key products to provide guidance on appropriate tool selection and implementation considerations- Document lessons learned on technical products for CHAI-wide or global sharing
Program (Division)
Global Digital Health
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Kenya
Primary Job Location : City
Nairobi
Additional Location Description
Flexible for a country in West Africa, pending leadership approval
Across countries and projects, the Associate will have the following responsibilities: Scoping (20%)- Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geo-spatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries- Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives- Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns- Advise on strategies and technologies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needsTechnology Project Management and Support (40%)- Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs- Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI and ministries of health- Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; work with internal CHAI developers to support technical oversight of sub-contractors and contribute to discrete deliverables- Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals- Manage ongoing tracking and prioritization of software development activities; proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans- Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications- Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboardsTechnology Implementation and Training (35%)- Develop system roll-out plans and support system installation and device set-up ahead of implementation- Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology- Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs- Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions- Develop and implement system transition plans to ensure sustainability of both technology and supporting processesKnowledge Management (5%)- Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams
Program (Division)
Infectious Disease - Global Malaria
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Ghana
Primary Job Location : City
Accra
Procurement and Contracts- End-to-end responsibility for all project procurements and support the team on relevant processes [Request for Proposals (RFP) and Request for Quotations (RFQ], firming up the bid evaluation criteria as per norms & other competitive procurement tools to ensure that all the processes are in line with policies and procedures- Support / Assist team in procuring goods or services in accordance with the project workplan and lead times- Assist in co-ordinating pre bid conference for specified goods / services- Ensure procurement processes adhere to the highest standards of fair, open, ethical procurement whilst adhering to value for money principles and in accordance with the specified budgets and policies- Receive proposal/quotations, prepare analysis and support procurement panel members with preparation of evaluation score sheets and finalization of agency- Prepare selection memos, purchase orders with complete documents as per policy; ensure approvals and documents are in order and track Purchase Orders and Work orders- Update and review of vendor database periodically to ensure quality services- Ensure timely dispatch of materials at various locations and ensure regular supply chain- Coordinate the pre-shipment and post-shipment inspections as required- Verify and process invoices related to purchase orders for all contracts electronically as well as in physical copy and maintain the database of executed contracts and update head office- Assist Finance Lead by providing required documents for audit and support contract and grant management tasks as requested.Administrative- Plan, execute and manage the logistical arrangements for programmatic meetings and managing communications related to it with headquarters including security and emergencies etc.- Maintain a tracking system for all travel domestic and international including process & follow up on visa applications of staff when on official travel- Maintain office files and tracking systems for all procurements- Review and verify invoices from vendors, project state office and submit to finance with all supporting documents for processing.- Provide administrative and program support to operations, finance, technical, administrative and procurement senior staff.- Maintain asset records and ensuring timely verification- Provide support during donor’s visits, internal/statutory and project auditsTrack administration related bills, due dates, collection, and verification of bills, making payments and vouchers preparation etc.- Ensure adherence and follow-ups to implementation of organizational policies and procedures, donor and statutory requirements.
Program (Division)
Country Programs - India
Employment Status
Full Time
Primary Job Location : Country (Full Name)
India
Primary Job Location : City
New Delhi
Across countries and projects, the Technical Advisor will have the following responsibilities: Regional Strategy and Scoping (20%)- Lead scoping activities on health technology solutions to further malaria and NTDs control and elimination, public health campaign digitization, and geo-spatial data management including the mapping of existing digital health systems, information flows, infrastructure, stakeholders and partner projects in select countries- Serve as a thought leader for regional and country level digital strategies and approaches; provide input into regional and country workplans; provide technical guidance and input on donor proposals- Establish and cultivate relationships with other CHAI teams and in-country partners working on technology, data, and/or surveillance work, to inform CHAI activities, guide country strategies, and collaborate with stakeholders to achieve program objectives- Work with Ministry of Health programs, regional CHAI technical advisors, and CHAI country team members to understand requirements for surveillance use cases, including the monitoring of epidemiology, vectors, data quality, case management and the impact of interventions such as vector control and mass drug administration campaigns- Advise on strategies for collecting, reporting, storing, cleaning, and analyzing data, and for producing accessible automated data outputs for routine decision-making in the form of dashboards, reports and bulletins that speak to key data needs- Cultivate strong digital health leadership, capacity, and policies in focus countries to advance surveillance and campaign digitization goalsTechnology Project Management and Support (30%)- Develop and document coherent and technology-appropriate software and hardware specifications for meeting user requirements across countries and regions (including DHIS2-appropriate specifications) for user workflows, data collection forms, dashboards, systems integrations, and other platform components as needed, in line with programmatic objectives and data use needs- Play a translational role in communicating technical approaches, user requirements and software/hardware specifications to non-technical staff within CHAI management and ministries of health- Select, liaise with and manage sub-contractors to build and configure applications and integrations (including DHIS2) according to the defined requirements and timelines; manage internal CHAI developers to ensure technical oversight of sub-contractors and contribute to discrete deliverables as needed- Create and manage detailed project plans with Ministry of Health programs and CHAI regional and country teams, including governance structures, timelines, product management processes, and communication mechanisms to progressively design, develop, and test systems and mobile tools; pro-actively ensure projects are progressing and are aligned with broader programmatic end goals- Manage ongoing tracking and prioritization of software development activities. Proactively manage changes in project scope, identify potential challenges and roadblocks, and develop contingency plans- Problem solve technical challenges in meeting programmatic objectives, including management of developers, challenges in technical design and architecture, and in integrations- Test developer outputs and provide regular feedback on bugs and functionally to ensure solutions are being developed according to specifications- Assist in the configuration of data collection, management, reporting tools as needed (DHIS2, ODK, MS Access, Excel), including user-friendly dashboardsTechnology Implementation and Training (25%)- Develop system roll-out plans and support system installation and device set-up ahead of implementation- Assist with capacity building for government staff by developing manuals, SOPs, training materials; help train global, country and program staff in the use of information technology- Help cultivate a culture of data-use within malaria programs by monitoring and strengthening the quality of data inputs, refining analytical outputs, and developing context-appropriate strategies to strengthen the usage and analysis of data by government programs- Work actively and closely with CHAI teams and government stakeholders to design and implement M&E plans to routinely assess the performance of digital solutions, as part of broader program M&E plans- Develop and implement system transition plans to ensure sustainability of both technology and supporting processesPeople Management (20%)- Directly manage Health Informatics associates dedicated to supporting technology projects across the region- Onboard, develop and mentor direct report; provide guidance, constructive feedback, and implement strategies to troubleshoot areas of weakness.Knowledge Management (5%)- Manage and develop resources, guidelines, and other material to provide guidance to and share lessons across teams- Contribute to both internal and external dissemination of CHAI’s work through webinars, conferences, publications, and other relevant forums
Program (Division)
Infectious Disease - Global Malaria
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Democratic Republic of Congo
Primary Job Location : City
La Gombe, Kinshasa
Product scoping and design (20%)- Collaborate with CHAI (regional and country) teams and external organizations involved in campaign implementations to identify and document the challenges and use cases for digital products to support public health campaigns, disease surveillance, and more broadly health systems strengthening- Collaborate with CHAI teams and external organizations involved in campaign implementations to define end users, understand user personas, and co-design solutions with users where applicable- Develop high-level product requirements documentation to inform software development- Develop product assessment framework and conduct research/interviews with technology partners to identify existing products that meet product requirements or may benefit from targeted investment.Product and partnership management (40%)- Maintain coordination across key programmatic, technology, and product stakeholders to implement product development and implementation plan- Drive progress towards executing product roadmap in partnership with technology partners, including representing programmatic stakeholders, backlog prioritization, releases, and development life cycle- Design product testing strategies with technology partners and collaborate with country stakeholders to conduct tests and gather feedback- Work with developers to prioritize product test results and user feedback for inclusion into software roadmap and/or configure the application appropriately- Define KPIs for product performance, usability, and uptake, and oversee monitoring during implementationImplementation and maintenance of digital solutions (30%)- Collaborate with regional CHAI informatics teams in technical set up and configuration, user testing, training, supervision, monitoring, issue escalation, and transition of product ownership for all country-level implementations- Monitor use of products in country, collecting feedback, triaging issues, and escalating to technology partners as necessary- Collaborate with regional CHAI informatics teams to develop country-level sustainability plans for   products and advise on transition of technology partner relationships to governments post-deployment- Collaborate with regional CHAI informatics teams to develop operational plans and strategies to ensure products are used across program use cases (e.g., malaria, NTD, polio, COVID-19 vaccination) and integrated with wider information systems in country as neededKnowledge management and dissemination (10%)- Work with technology partners to ensure up-to-date documentation is in place to support roll out and maintenance of digital products- Advocate for products to global, regional, and country stakeholders to strengthen scalability and sustainability- Stay up to date on available features and functionalities on key products to provide guidance on appropriate tool selection and implementation considerations- Document lessons learned on technical products for CHAI-wide or global sharing
Program (Division)
Global Digital Health
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Nigeria
Primary Job Location : City
Abuja
Additional Location Description
Flexible, pending country approval with preference to Africa regions
- Lead, guide and mentor a high-powered multi-functional cluster implementation team capable of delivering impactful solutions in swift timelines- Develop strong understanding of the Routine Immunization coverage gap and related challenges within the cluster and enable creation of RI coverage improvement action plans- Enable identification of key interventions to be undertaken by the cluster team to solve geography specific challenges- Undertake operational planning for the activities to be undertaken by the cluster team and monitor progress effectively- Build trust-based relationships & identify synergies with district & block level health leadership, partner organizations, civil society organizations and other stakeholders for improving routine immunization performance in identified geographies- Provide advisory and capacity building support to immunization program managers at the district/block levels on effective immunization programme management- Identify and document local innovative solutions to enhance immunization service delivery- Support the development of comprehensive & systematic insights on the immunization context in UP- Travel across the assigned cluster on a regular basis and to other parts of the state as and when required- Undertake any other duties and responsibilities as assigned by the supervisor
Program (Division)
Country Programs - India
Employment Status
Full Time
Primary Job Location : Country (Full Name)
India
Primary Job Location : City
Lucknow
Additional Location Description
Assigned District in Uttar Pradesh
- Co-create and monitor the strategic direction and implementation of the Immunization program, ensuring consistent improvements in equitable access based on and support to government-led initiatives.- Enable teams to nurture and scale up new initiatives that help improve equitable access to vaccination through the national and state engagements.- Coordinate with the other teams to exchange ideas and ensure timely delivery and progress on the envisaged operational plans.- Build and maintain trust-based relationships with MoHFW, ITSU, NCCVMRC, NCCRC, other government stakeholders, and key partners at a senior level.- Play the high-level representational role with the government, donors, partners, and other stakeholders at the national and state levels.- Provide strategic insight at technical working groups and/or other high-level meetings/conferences as a senior level representative of the organization.- Lead, guide, and mentor a high-powered team of motivated and entrepreneurial colleagues.- Build the program by continually developing capacity and skills of staff, identifying human resources needs and leading recruitment of new team members.- Undertake donor and grant management and manage the operations and finances of the program to meet deliverables within the appropriate timeframes.- Work with leadership to further the scope of the program and identify news areas where the organization can deliver value.- Undertake any other duties as requested by the program leader.
Program (Division)
Country Programs - India
Employment Status
Full Time
Primary Job Location : Country (Full Name)
India
Primary Job Location : City
New Delhi
- Clean and collate large-scale partially structured datasets consisting of beneficiary records- Derive analytical/descriptive insights from datasets, and merge them with other qualitative inputs- Run various econometric analysis informing robust statistical insights (e.g., deriving underlying population distribution from data, using multilinear methods such as Ordinary Least Squares- Support the development of data dashboards for M&E operations- Support literature research on provider and patient behaviour by synthesizing findings and insights from multiple sources- Support the Research/Program lead in ongoing research activities including formulating new ideas, conducting quantitative and qualitative research, and drafting of manuscript- Develop strong working relationships with key stakeholders in the Government, developmental partners, donors, and civil society, and ensure maximum coordination of resources and effort- Synthesize results and disseminate them internally and externally through presentations, reports, briefs, and publications- Support the development of study design and research and evaluation tools, including research protocols, ethics applications, and standard operating procedures (quantitative and qualitative)- Where relevant, liaise with academic institutions and/or other implementing partners that might have relevant data that can be leveraged for program monitoring- Other responsibilities as needed
Program (Division)
Country Programs - India
Employment Status
Full Time
Primary Job Location : Country (Full Name)
India
Primary Job Location : City
New Delhi
Key responsibilities include, but are not limited to, the following:- Support government departments in all aspects of strategy, planning and implementation of initiatives to strengthen diagnostics- Translate objectives provided by the national and state departments, donors, and other partner organizations into clear activity plans, and support the team on prioritization of initiatives.- Manage and establish collaborative relationships with the relevant government departments, suppliers, and other relevant stakeholders.- Coordinate and/or participate in working group(s) to support evidence generation for implementation of initiatives.- Implement innovative solutions to reduce supply as well as demand side disruptions in other health services.- Routinely monitor, compile, synthesize, and analyse data to ensure optimal targeting, implementation, and effectiveness of program interventions.- Ensure communication and alignment of activities across government and partner stakeholders efforts and across other WJCF programs to ensure coordination and successful execution.- Conduct analyses to ensure sufficient supplies of commodities and equipment, appropriate coverage with interventions, and/or progress towards program goals.- Draft compelling presentations and reports for internal and external stakeholders.- Work with WJCF's technical teams and Program Manager(s) to develop and implement a coordinated program of support.- Support capacity building of key government functionaries on relevant competencies for sustained ownership and delivery.- Perform other responsibilities as requested by program leadership.
Program (Division)
Country Programs - India
Employment Status
Full Time
Primary Job Location : Country (Full Name)
India
Primary Job Location : City
New Delhi
Additional Location Description
Chandigarh
CHAI is seeking a Senior Associate to join its Global Vaccines Delivery team to support work improving coverage and equity through new vaccine introductions and enhancing service delivery across focus countries, particularly as it relates to the COVID-19 vaccine decision making and introduction process and introducing other key life-saving vaccines, such as HPV. The Senior Associate will operate at both country-level and global-level to provide strategic and programmatic support, with a focus on countries in West Africa.This is an opportunity to join a fast paced, energized, matrixed team focused on implementing lasting, transformational impact to the global vaccines' delivery space. Candidates should be experienced at analyzing & presenting data and messaging powerfully through written documents and presentations; working collaboratively in a fast-paced, multi-cultural environment; and functioning independently with minimal guidance.  This role could benefit from someone with management consulting or analytical experience, who is also motivated and mission-oriented with strong quantitative, problem-solving, and cross-cultural communication skills.  To Note:This position will be based in either Nigeria or Cameroon, with the flexibility and preference to be based in Sub Saharan Africa pending country leadership approval.Key responsibilities of this position include, but are not limited to:  1) Provide strategic and programmatic support for the design and implementation of key in-country work on COVID-19 and other new vaccine introductions. The successful candidate will provide both strategic and technical support to the select CHAI focal countries on COVID-19 and other new vaccine introductions. These activities will include collaboration with CHAI country program staff to support select CHAI focal countries on:- Decision-making and delivery model optimization to improve logistics and coverage of COVID-19 vaccines amidst rapidly changing circumstances (e.g. supply volumes, timelines, and product presentations). In particular, there will need to be emphasis on supporting CHAI country teams to adapt global tools and guidance to the country specific context for the current urgent push to reach 70% coverage of COVID-19 vaccines in every country, transitioning COVID-19 vaccines programs to the sustained model, and other NVI decisions during this period. Including:- Facilitation of a review of various product and introduction scenarios to support countries to determine feasibility and risks to introduction readiness; and support countries to identify key challenges for mitigation or potential scenarios where a selected vaccination strategies will ultimately not be feasible on a reasonable timeline- Support focal countries to understand key challenges and intervention needs for service delivery of the COVID-19 vaccine, including but not limited to selecting and reaching target cohorts, novel supply chain challenges, and rapid regulatory needs of vaccinations- Identification of an appropriate mixed delivery model for different segments of the population, and development of recommendations for changing global guidance and vaccine efficacy/safety data for various populations, particularly for the future, sustained, COVID-19 program- Rollout planning and preparation to support the implementation of the national introduction preparations, including working with country program staff to anticipate potential challenges to accelerated uptake of COVID-19 vaccine rollout and collaborating across the team to help identify mitigation action to get delayed activities back on track. Critically, during the introduction rollout, the successful candidate will provide technical assistance to country partners and help to adapt global guidelines to the country specific context. - Post-launch support to diagnose bottlenecks and designing bottleneck mitigation strategies at various stages through the introductions, identify concrete opportunities and best practices for boosting COVID-19 vaccination coverage. Depending on the development of the COVID-19 vaccination landscape, successful candidate may also collaborate with select CHAI focal country teams to develop recommendations and strategies on subsequent phases of COVID-19 vaccination, including decision making on issues of product selection, preventative vs reactive vaccination strategies, and integration with routine immunization and primary health care programs.- Continuous development and effective dissemination and use of programmatic lessons learned, and other know-how related to new vaccine introduction across CHAI's vaccines program focus countries and global partners.- Support collection, documentation, and sharing of key lessons learnt in collaboration with CHAI focal countries. These lessons will be shared across CHAI country programs to help accelerate COVID-19 countries and help with cross country sharing and collaboration.- Support global efforts towards developing guidelines towards successful COVID-19 vaccination decision-making, introduction strategy and planning, and post-launch coverage acceleration. This will likely include development of “model” programs that could be scaled, replicated, or leveraged to develop future vaccination strategies. Leveraging lessons learnt from in country work the successful candidate will coordinate with the workstream manager to share these lessons and influence key global guidelines- Technical support (tools, information and lessons learned developed across CHAI’s work) provided to country governments and partners and through global mechanisms that support COVID-19 vaccine interventions and/or service deliveryWhile the focus of this role is expected to be on COVID-19 vaccination, the successful candidate will also be requested to carry out support to other critical new vaccination work within CHAI’s portfolio or scoping, such as infant and HPV vaccination programs as needed.  2) Support the development of CHAI's vaccines program, in collaboration with program and country leadership- Support development of program-wide and country-specific objectives and strategies regarding new vaccine introduction, particularly as related to the long-term arc of COVID-19 vaccination- Support scoping and development of new grants, including development of CHAI’s next new vaccine introduction strategy pieces- Develop program thought leadership in new vaccine introduction and complex vaccine service delivery to new target cohorts to deliver against current and future goals3) Support program and grant management, in collaboration with program and country leadership- Assess progress against overall objectives & milestones in areas of focus and help prepare high-quality briefings for donors and CHAI management, including achievements to date, action plan going forward, and key risks & opportunities- Assess effectiveness of CHAI's theory of change and approach related to immunization service delivery in focus countries and recommend improvements- Contribute as a member of the global vaccine team to the effectiveness and collegiality of the team, help identify opportunities and improve CHAI’s vaccines program and team
Program (Division)
Non Communicable Diseases - Global Vaccines Delivery
Employment Status
Full Time
Primary Job Location : Country (Full Name)
United States
Additional Location Description
Nigeria, Cameroon, or additional CHAI program country, pending country team leadership approval. Strong preference for SSA or a similar time zone.

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