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In strong collaboration with the other CHAI members seconded at the MOH or the subnational level, the Senior Associate will be responsible to:- Support and build capacity for the inclusion of NCD diagnosis and case management and support the development of referral pathways between NEHP and PMD- Support the PMD to identify gaps in data availability and support analysis to inform the government’s decision making- Support the government for the advocacy, the development of SOPs and the establishment of pooled procurement mechanisms- Support the target learning province to effectively and identify best practices that would lead to national scale up- Support the establishment of regular communication between the national level MoH (PMD and NEHP) and the learning province PHD coordinator- Support the development of guidelines, workplans, budgets and other materials for key activities- Develop the program progress report against the work plan and consultation with the senior program manager- Establish and maintain strong working relationships with key stakeholders in government, donors, and partner organizations- Collaborate with government to ensure skills transfer and government ownership- Perform other duties that may be assigned by the Senior Program Manager.
Working closely with CHAI teams, country governments, and partners:- Landscape review: develop a deep understanding of industry-leading program/project management, financial/accounting, and business operations technology- and process-based solutions, including how they can be deployed and utilized in malaria program settings.- Identify gaps: scope and identify malaria programs that could benefit from improvements to their existing processes, tools, and structures for managing and utilizing programmatic and financial data.- Country-specific scoping: understand and document the context and perspective of government programs facing challenges and their critical needs.- Offer solutions: propose feasible, tailored, and actionable solutions to improve programs’ ability to track and manage implementation of their programmatic and financial plans. This may include improvements to management structures, processes, or technologies.- Detail specifications and requirements: define project scope, select appropriate technology, and define requirements, specifications, process and data flows, and end users.- Configuration: select, liaise with, and manage sub-contractors (system implementers or software developers) as needed to build and/or configure tools according to the defined requirements and timelines.- Change management: Develop training materials and help train program staff in the use of introduced solutions as well as establish best practice SOPs for day-to-day use of these solutions.- Advocacy: Support the development of proposals and funding requests as needed to expand the reach of this to new geographies or intensify support where needed.
- Implement analytical projects related to disease (malaria and NTD) epidemiology, intervention and surveillance, as required- Assisting to monitor and evaluate the performance of existing and new surveillance platforms- Support the rollout and monitoring the performance of existing and new surveillance platforms for improved data collection, reporting, data management, automated analysis and data visualization e.g. using dashboards- Help cultivate a culture of data-use within disease programs by strengthening usage and analysis of surveillance data by the malaria program and the quality of data- Review and provide feedback on relevant disease programs documents including but not limited to surveillance guidelines and SOPs, M&E plans, lessons learned documents and operational manuals- Design, implementation, analysis, and dissemination of operational research projects related to surveillance, intervention effectiveness, and entomology- Organizing and merging available data, assessing its quality and suitability for analysis and conducting statistical analyses; (regressions, time series and other relevant methods)- Analyzing geographic and remote sensing data with GIS software, including descriptive and predictive mapping of malaria burden and intervention coverage- Provide technical supervision, training and ad-hoc programmatic support to staff members involved in epidemiological activities such monitoring and evaluation of existing activities, study implementation and all data cleaning, management and analysis tasks- Support design and routine implementation of monitoring and evaluation of CHAI and governmental programs- Translating results to national and sub-national government partners to support evidence-based decision making- Synthesize results, translate them to national and sub-national government partners to support evidence-based decision making, and disseminate findings through high-quality presentations, reports, and publications internally and externally at international venues- Develop and maintain strong working relationships with country teams, key stakeholders across government, non-governmental organizations, and academic institutions, with support from TA- Any other tasks identified.
Employee Relations (40%)• Advise assigned Country leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.• Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.• Handle sensitive matters and intake complaints from employees and others based on the guidance and direction of their supervisor. Support the execution of confidential investigations, as assigned, of alleged harassment, bullying, discrimination, abuse and exploitation, and other misconduct. Contribute to the writing of investigative reports for Global HR leadership and summaries for CHAI leadership.• Under the guidance of their supervisor, serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).HR Operations & Compliance (30%) • Provide guidance to assigned country teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies.• Advise assigned countryteams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.• Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents.• Anticipate and proactively research legal requirements related to day-to-day management of employees, to help reduce legal risks and ensure regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,• Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (20%) • Deliver learning and development activities to promote a respectful workplace, talent development, management skills, and other capacity-building needs in line with CHAI’s approach to on-the-job learning. • Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.• Work alongside country teams and Talent Acquisition to provide input on team restructures, workforce planning and succession planning.• Identify training needs for assigned global program teams and individual manager needs.• Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.Projects & Other HR Work (10%)• Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities.• Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.• Provide other HR services as needed and requested.
- Collaborate with government partners, CHAI country teams, and other stakeholders, to identify data and capacity gaps that impact procurement, supply, and distribution systems for malaria and NTD commodities (eg., insecticides, insecticidal bed nets, diagnostics, and treatments), and build solutions that fit the needs of the malaria program in the context of the national health system;- Work closely with CHAI country teams (in Francophone West and Central Africa) and government partners to integrate available data sources and build and/or update models to quantify and forecast demand for malaria commodities distributed by the public and private- Ensure adequate procurement and distribution of commodities to all relevant levels of the health care system through planning, data analysis and visualization, and coordination across- Evaluate stock management policies for community health workers (CHWs) and work with country teams to adequately plan, distribute, and monitor stock usage to CHW level- Establish supply chain monitoring and evaluation indicators to track progress and impact over time, and routinely report findings.- Identify new avenues for CHAI engagement with national malaria programs and the private sector for improved supply chain management.- Support broader malaria case management efforts to improve the quality and coverage of malaria diagnosis and treatment across public, private and community sectors.- Other responsibilities as needed.
Provide technical and operational support with designing, planning, budgeting, implementing, monitoring and evaluating vector control interventions and corresponding entomological surveillance. This will include:- Collaborating with the NMCP and partners to develop, pilot and roll-out digital reporting tools for Vector Control and Entomological Surveillance- Providing the NMCP with technical and operational support to optimize Larval Source Management (LSM) by strengthening operational guidance, capacity development, implementation and M&E.- Supporting efforts to strengthen and optimize entomological surveillance and insecticide resistance monitoring through development of technical guidelines, training materials and training of technicians.- Support collection of entomological, insecticide resistance and LLINs durability monitoring data, analysis, interpretation and their use to inform decisions.- Supporting NMCP efforts to establish routine systems and processes to track the coverage and use of Vector Control Interventions, including Long-Lasting Insecticidal Nets (LLINs) and Larval- Source Management (LSM)- Serving as a trusted adviser to the NMCP on issues related to vector control and entomological surveillance, specifically to translate corresponding normative guidance and field-informed evidence into practical programs. This includes developing and/or updating vector control technical content in national strategic plans, global fund proposals, guidelines, policies, operational plans, training materials and reporting tools.- Proactively developing and maintaining strong working relationships with key stakeholders across government and non-governmental organizations in country.- Supporting with dissemination of data and learnings via publications and summary decks to internal and external audiences- Provide ad-hoc support to the Dominican Republic as needed, around documentation and /or implementation of priority Vector Control activities and Entomological Surveillance.