We are seeking a Technical Advisor to join the Global Vaccines Delivery team and support CHAI's work in improving coverage and equity through new vaccine introductions and enhancing service delivery across focus countries. We are seeking a motivated and mission-oriented individual with strong analytic, problem-solving, and cross-cultural communication skills. The candidate should be experienced at presenting data and messages powerfully through written documents and presentations; working collaboratively in a fast-paced, multicultural environment; and functioning independently with minimal guidance.   Key responsibilities for this role include, but are not limited to: 1) Provide strategic and programmatic support for the design and implementation of in-country work to...

Management- Be responsible for the strategic and program management assistance to the malaria program in Vietnam, and coordinate CHAI’s support to help strengthen systems and achieve audacious programmatic goals on aggressive timelines- Assist MOH to successfully execute the malaria elimination strategy and to prevent malaria from returning (POR). Specific activities may include leading CHAI’s effort to:- Update, scale-up and institutionalize the surveillance system nationwide, with the goal of ensuring rapid and accurate reporting of case-level malaria data from all levels and that data is appropriately stored and managed to ensure a rapid and effective response.- Support the government and partners to update national guidelines and policies to ensure alignment with overall...

- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...