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Administration- Assisting with the management of daily operational activities.- Performing administrative tasks, such as making travel arrangements, scheduling meetings, etc.- Managing office supplies and the maintenance of office equipment.- Managing country procurement planning and the office inventory process.Program Operations- Assisting with project management by creating assignments, tracking progress, and resolving issues.- Planning and organizing conferences, events, staff training, and employee engagement activities.Human Resources- Coordinating the proper allocation of human resources.- Managing country Employees performance Improvement Plan.- Work with Global Teams to setup a country fellowship program.- Arranging and assisting with the onboarding of new employees.- Handling the staff performance improvement strategy and process.Finances- Monitoring Petty cash management.- Ensure country operations compliance with donors, CHAI and government policies.- Preparing and maintaining operations documents and reports.
Lead the development and coordinate the implementation of CHAI’s global eyeglasses access strategy. This includes:- Identify high-impact opportunities for increasing access to eyeglasses.- Identify and engage with strategic partners to drive the implementation. Examples include the World Health Organization, EYElliance, donors, professional associations, and academic institutions.- Develop and maintain a comprehensive evidence-based approach on what works to increase access to glasses, incl. u- data on the global burden, impact evidence, and best-practice interventions.- Develop a global CHAI strategy for increasing access to eyeglasses in consultation with CHAI country teams, technical teams, and leadership.- Lead the dissemination of this strategy, track progress and propose updates that are informed by learnings of context changes.Provide support to CHAI country teams with developing and implementing existing and new eyeglasses programs:- Facilitate knowledge sharing across CHAI program countries.- Help liaise with technical experts where relevant.- Coordinate or lead the development of global knowledge sharing products, this includes publications and external communications.- Where useful and relevant, support with the development of donor reports.- Where appropriate, assist countries with information to establish or strengthen local production.Help identify potential funders and develop concept notes:- Conduct a comprehensive mapping of potential funders.- Develop an engagement plan. This may involve coordination with our partners (e.g., EYElliance).- Inform countries about funding opportunities.- Support with the development of concepts notes and proposals. This may involve leading multi-country proposals.Work with global stakeholders via new and existing coalitions to increase awareness and donor investments that will drive change at a global scale:- As part of the strategy, develop a comprehensive partnership and advocacy plan.- Lead CHAI’s engagement with strategic partners, like the WHO SPECS 2030 imitative.- Identify opportunities for establishing new partnerships and evaluate ongoing partnerships.- Represent at global events, where useful and relevant.- Develop presentations and communication materials for internal and external audiences and stakeholders.Develop investment plans:- Map evidence on cost-effective interventions- Support the testing and evaluation of what delivery channels are most cost-effective for delivering eyeglasses to different target populations in various settings.Other responsibilities as needed by supervisor.
- Work with national malaria staff to do broad management capacity building, including training malaria staff and addressing management gaps that occur during malaria prevention campaigns and during the provision of malaria services at the primary health care level- Work with national malaria staff and CHAI country teams to conduct malaria program reviews; update or write national strategic plans; and optimize and cost national malaria programs by building Excel-based costing and budget models- Conduct costing and financial analyses and support the development of funding proposals and operational plans- Assist malaria programs with financial and programmatic tracking, including the identification of key decision-relevant information and the development of dashboards and systems to bring that key information to the decision-making point- Support governments to meet Global Fund requests and satisfy grant application requirements, including budget development- Serve as a trusted advisor to CHAI country teams- Serve as liaison between CHAI regional technical teams, country teams, partners, and stakeholders- Build strong relationships with stakeholders across government, non-governmental organizations, and the private sector- Engage with and cultivate donors, including individuals, corporations, and organizations interested in supporting malaria programs- Draft presentations and reports for internal and external stakeholders- Coordinate meetings and facilitate knowledge sharing between government programs and partner organization in the region to ensure coordination- Provide program and budget updates for internal project management, best practice sharing, and donor reporting- Other responsibilities as needed
Accounting/Budget Management/Cash Management- Implement and supervise financial transaction procedures and systems, to ensure transparent and traceable accounting practices- Review payment requests and ensure that adequate supporting documentation and approval are obtained before payments are processed. - Process payments (and other documents such as invoices and employee reimbursement requests) on time, managing liabilities. - Prepare documentation for payment transactions including but not limited to cash advances, petty cash, in-house transfers, checks, and transfer forms.- Administer petty cash account and ensure that all expenses have supporting documentation attached to ensure accountability of the funds.- Verify, allocate, post and reconcile accounts payable and receivable, including to - Check and reconcile advances and ensure all supporting documents are attached, sufficient, valid, and settled.- Check travel request, travel advances & travel expense claim reports prior to approval and release of payments.- Ensure all transactions are supported with complete documents and that they comply with the CHAI financial and compliance manual, donor requirements, and government regulations.- Accurately record transactions in QuickBooks and prepare monthly bank reconciliations.- Maintaining general ledger and prepare month-end close procedures.- Maintain a hardcopy and electronic filing retention system for all finance records to comply with financial best practices.Strategic Financial Management- Monitor financial activity on programs and prepare expenditure reports for program managers as needed.- Ensure the timely execution and control of monthly/yearly accountancy closure, financial reports, audits and all service contracts for the country office.- Assist in the preparation of audits, financial statements, and varied fiscal reports.- Participate in the development, implementation, and maintenance of relevant country office policies.- Ensure good teamwork and cooperation between finance and program teams, including but not limited to:- Participating in relevant program management meetings- Coordinating training of program staff in relevant aspects of financial management- Ensure accurate, timely preparation, and remittance of all relevant taxes and related liabilities.- Provide financial sign-off on proposal budgets and liaise with budgeting and reporting focal point.- Ensure that country office colleagues with financial responsibilities are aware of and comply with local finance procedures and laws.- Develop and document business processes and accounting policies to maintain and strengthen internal controls.Supervise Office Administration and Operations- Provide leadership and guidance to admin and operations team, ensuring seamless office and field operations in line with sound financial management.
- Oversee existing community co-creation portfolio in Benin (project management)- Coordinate and supervise implementation of community-based solutions to fight malaria, co-developed together with select at-risk communities in Benin;- Establish strong relationships with Benin’s National Malaria Control Program (NMCP), project implementing partner(s) and community partners, fostering a climate of trust and cooperation;- Project Management: Lead project status update meetings with various project constituents to ensure project activities are implemented according to schedule with high fidelity, budgetary alignment, and meticulous reporting;- Develop a continuous process to track progress of project activities, identify day-to-day issues through process monitoring, and provide timely information to stakeholders for informed decision-making and course-correction.- Design and implement systematic tracking, analysis and mapping of quantitative and qualitative indicators on (i) coverage and quality of malaria prevention, treatment and surveillance and (ii) community perceptions in specified project communities;- Support development of robust performance measurement systems and tools that are adapted to community-based approaches to data collection, analysis, and action.- Develop strategies for ensuring that project communities remain at the center of project ideation, implementation, and iteration throughout the project’s course, mobilizing required technical expertise to support capacity building, and guiding remedial action when needed.- Document and disseminate learnings from community co-creation work (evidence generation and knowledge management)- Together with the implementing partner and the support of CHAI’s gender technical advisor, ensure quality reporting of project activities, inclusive of gender transformative outcomes, and disseminate learnings across the organization- Produce quality project narrative and financial reports for timely submission, collaborating closely with government, implementing and community partners;- Generate Sex, Age, and Disability Disaggregated Data (SADDD) over the course of the project, documenting gender transformational change;- Produce infographics on social and gender outcomes of the project and share with stakeholders at different levels;- Conduct collaborative evaluations of community co-creation work to highlight key strengths and weaknesses;- Work with key stakeholders to influence national policy where relevant, and develop strategies and plans to stimulate change (in the short-term, medium-term, and long-term);- Share community engagement and gender transformative programming learnings within CHAI and beyond as appropriate.- Lead and facilitate relevant knowledge sharing activities to document and exchange lessons learned across the project implementation area and beyond, serving as a trusted advisor to CHAI country teams and external stakeholders where relevant;- Advise on community engagement and mobilization strategies in Benin and in other countries- Represent CHAI’s community engagement work in convenings with the Benin NMCP and others, building and sharing organizational expertise;- In collaboration with CHAI Benin’s Community Health Associate, help shape and improve other case management and community health efforts using data and evidence, to inform resource mobilization strategies, grant applications, and national government policies;- Scope new opportunities to engage in meaningful community co-creation work beyond Benin – engaging with ministries and partner organizations; explore new funding opportunities (for implementation and research).- Other responsibilities as directed by the supervisor.
- SERC members will assist investigators in determining whether an activity engages CHAI in human research.- Participate in monthly calls with committee to discuss protocols reviewed over the past month and be prepared to present their protocol reviews during these calls.- Provide input on the role of SERC within CHAI.- Provide input on the CHAI policy and the webinar once a year.If an activity engages CHAI in human research, a reviewer will:- Provide feedback about the appropriateness of the research aims, study design, data collection procedures, data analysis, and results dissemination.- Assist investigators with identifying an appropriate local and/or external IRB, as needed, to review human research and facilitate connection between the CHAI investigator and external IRB.- Support communication between investigators and IRBs as needed.- Respond to additional ethical issues that may arise from CHAI agents.- Determine whether clinical trial registration is required.- Ensure that study teams are aware that any drugs or medical devices purchased by CHAI for use in their study comply with CHAI’s Quality Policy.- Ensure that study teams have considered the impact of COVID-19 on their protocol and taken the appropriate precautions to protect the safety of participants and data collectors.If an activity engages CHAI but is not human research, a reviewer will:- Provide feedback about the appropriateness of plans for the design, data collection procedures, data analysis, and results dissemination.
The Associate's key responsibilities will focus on multi-country support to strengthen Health Resource Tracking across Africa. The Associate will provide targeted technical support to country advisors working with government leadership in resource tracking, facilitate sharing of insights and knowledge across CHAI-supported countries, and develop global knowledge products. This will include: Thought Partnership and Capacity Building- Strategic guidance and thought partnership to develop a roadmap/approaches to institutionalizing resource tracking processes- Research (desk and interviews) to landscape resource tracking exercises- Capacity building for CHAI teams in resource tracking, to become a team topic expert in over time- Support to in-country advisors to build Ministry of Health capacity in health resource tracking (e.g., training) and to support institutionalization activities (e.g. resource mobilization)- Process Guidance and Country-Level Execution- Production of data collection tools and training materials for Health Resource Tracking, adapted to country context and use cases- Support in drafting checklists, guidelines, standard operating procedures, and other tools to support institutionalization- Technical support to CHAI teams as needed in data cleaning, aggregation, and validation; as well as data analysis and modeling- Development and/or review of concise resource tracking reports and dissemination products tailored to audiences and use cases, with strong attention to detail- Knowledge Sharing and External Dissemination- Facilitate cross-country knowledge sharing through organization and facilitation of virtual exchanges between governments CHAI is supporting in resource tracking- Contribute to development of externally-facing knowledge products (e.g., toolkits and templates, learning briefs) to contribute to practical guidance on resource tracking; as well as advocacy and communications materials such as conference presentations and case studiesThe Associate is anticipated to grow as a core member of our global team, providing technical support across countries based on needs and the individual’s interest and skills. This will include assisting in broader strategy and proposal development as well as contributing to donor reporting and externally-facing knowledge products across our health financing portfolio. Key responsibilities may include:Global Strategy and Multi-Country Support- Participate in global strategy planning, problem-solving discussions, and review of program outputs. Support drafting program updates, presentations, concept notes, and meeting plans, as needed.- Provide targeted technical support to global technical leads and country advisors working with government leadership in the design and implementation of health financing interventions and reforms, including through the production of written documents, presentations, data analysis, and models. These technical areas of support include but are not limited to: aid coordination/resource tracking, benefits package design, health insurance design and- provider payment reforms, financial management, and gender mainstreaming in health.Donor Engagement and Monitoring & Evaluation- Support the program planning and development cycles across global and country teams through the development of project management tools such as workplans and templates- Contribute to the development of funding proposals and the production of donor reports and other associated resources (e.g., slide decks, concept notes, one-pagers)- Support documentation of program progress and outcomes, including case studies that link work in health financing and systems to expansion of SRH accessKnowledge Production and Management- Support global team technical leads and country advisors to develop health financing knowledge products on key technical topics (as described above). These knowledge products will be utilized by a range of CHAI, government, and other external audiences, and include case studies, reports, toolkits, and publications.- Support and participate in the development and organization of regular knowledge exchanges between countries and partner governments in the form of in-person and virtual summits, meetings, and trainings.- Develop and maintain technical expertise in health financing, and stay abreast of key challenges.- Other responsibilities as requested by manager
- Contribute to the planning and execution of high-impact projects- Assist in updating M&E framework- Ensure alignment of program M&E framework with existing data systems and results frameworks- Provide research and analytical support- Develop tools such as survey instruments, protocols, and databases for program monitoring and evaluation purposes- Support evaluation and documentation of results and impact from CHAI's work- Develop tools for the presentation and dissemination of information to inform program design and modifications by decision-makers and for optimization of program strategies- Build and manage relationships with key individuals in the Ministry of Health, in CHAI and relevant partner organizations- Represent CHAI at relevant technical working groups and meetings- Establish baseline and end line measures across target counties and at the national level- Evaluate current use of data systems at the facility, county, and central level and provide recommendations for integration of program M&E with existing systems and using existing population-based surveys and assessments- Identify potential areas of additional support in existing and new focal countries- Build capacity of county and health facility staff in timely and accurate health data collection, management and dissemination- Contribute to donor reports- Conduct other formative and operational research as necessary- Perform other tasks as necessary
- Contribute to the planning and execution of high-impact projects- Provide research and analytical support- Support evaluation and documentation of results and impact from CHAI's work- Develop influential presentation materials that work for varying audiences- Present findings of analyses to a broad range of internal and external audiences in meetings and conferences- Build and manage relationships with key individuals in the Ministry of Health, senior-level stakeholders at procurement agencies, manufacturers, other NGOs, and relevant partner organizations- Identify potential areas of additional support in existing and new focal countries- Design models to assess new opportunities to improve or expand pharmaceutical access programs in the developing world- Develop clear communications materials based upon analyses- Perform other tasks as necessary