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CHAI is seeking a Senior Associate to join its Global Vaccines Delivery team to support work improving coverage and equity through new vaccine introductions and enhancing service delivery across focus countries, particularly as it relates to the COVID-19 vaccine decision making and introduction process and introducing other key life-saving vaccines, such as HPV. The Senior Associate will operate at both country-level and global-level to provide strategic and programmatic support, with a focus on countries in West Africa.This is an opportunity to join a fast paced, energized, matrixed team focused on implementing lasting, transformational impact to the global vaccines' delivery space. Candidates should be experienced at analyzing & presenting data and messaging powerfully through written documents and presentations; working collaboratively in a fast-paced, multi-cultural environment; and functioning independently with minimal guidance.  This role could benefit from someone with management consulting or analytical experience, who is also motivated and mission-oriented with strong quantitative, problem-solving, and cross-cultural communication skills.  To Note:This position will be based in either Nigeria or Cameroon, with the flexibility and preference to be based in Sub Saharan Africa pending country leadership approval.Key responsibilities of this position include, but are not limited to:  1) Provide strategic and programmatic support for the design and implementation of key in-country work on COVID-19 and other new vaccine introductions. The successful candidate will provide both strategic and technical support to the select CHAI focal countries on COVID-19 and other new vaccine introductions. These activities will include collaboration with CHAI country program staff to support select CHAI focal countries on:- Decision-making and delivery model optimization to improve logistics and coverage of COVID-19 vaccines amidst rapidly changing circumstances (e.g. supply volumes, timelines, and product presentations). In particular, there will need to be emphasis on supporting CHAI country teams to adapt global tools and guidance to the country specific context for the current urgent push to reach 70% coverage of COVID-19 vaccines in every country, transitioning COVID-19 vaccines programs to the sustained model, and other NVI decisions during this period. Including:- Facilitation of a review of various product and introduction scenarios to support countries to determine feasibility and risks to introduction readiness; and support countries to identify key challenges for mitigation or potential scenarios where a selected vaccination strategies will ultimately not be feasible on a reasonable timeline- Support focal countries to understand key challenges and intervention needs for service delivery of the COVID-19 vaccine, including but not limited to selecting and reaching target cohorts, novel supply chain challenges, and rapid regulatory needs of vaccinations- Identification of an appropriate mixed delivery model for different segments of the population, and development of recommendations for changing global guidance and vaccine efficacy/safety data for various populations, particularly for the future, sustained, COVID-19 program- Rollout planning and preparation to support the implementation of the national introduction preparations, including working with country program staff to anticipate potential challenges to accelerated uptake of COVID-19 vaccine rollout and collaborating across the team to help identify mitigation action to get delayed activities back on track. Critically, during the introduction rollout, the successful candidate will provide technical assistance to country partners and help to adapt global guidelines to the country specific context. - Post-launch support to diagnose bottlenecks and designing bottleneck mitigation strategies at various stages through the introductions, identify concrete opportunities and best practices for boosting COVID-19 vaccination coverage. Depending on the development of the COVID-19 vaccination landscape, successful candidate may also collaborate with select CHAI focal country teams to develop recommendations and strategies on subsequent phases of COVID-19 vaccination, including decision making on issues of product selection, preventative vs reactive vaccination strategies, and integration with routine immunization and primary health care programs.- Continuous development and effective dissemination and use of programmatic lessons learned, and other know-how related to new vaccine introduction across CHAI's vaccines program focus countries and global partners.- Support collection, documentation, and sharing of key lessons learnt in collaboration with CHAI focal countries. These lessons will be shared across CHAI country programs to help accelerate COVID-19 countries and help with cross country sharing and collaboration.- Support global efforts towards developing guidelines towards successful COVID-19 vaccination decision-making, introduction strategy and planning, and post-launch coverage acceleration. This will likely include development of “model” programs that could be scaled, replicated, or leveraged to develop future vaccination strategies. Leveraging lessons learnt from in country work the successful candidate will coordinate with the workstream manager to share these lessons and influence key global guidelines- Technical support (tools, information and lessons learned developed across CHAI’s work) provided to country governments and partners and through global mechanisms that support COVID-19 vaccine interventions and/or service deliveryWhile the focus of this role is expected to be on COVID-19 vaccination, the successful candidate will also be requested to carry out support to other critical new vaccination work within CHAI’s portfolio or scoping, such as infant and HPV vaccination programs as needed.  2) Support the development of CHAI's vaccines program, in collaboration with program and country leadership- Support development of program-wide and country-specific objectives and strategies regarding new vaccine introduction, particularly as related to the long-term arc of COVID-19 vaccination- Support scoping and development of new grants, including development of CHAI’s next new vaccine introduction strategy pieces- Develop program thought leadership in new vaccine introduction and complex vaccine service delivery to new target cohorts to deliver against current and future goals3) Support program and grant management, in collaboration with program and country leadership- Assess progress against overall objectives & milestones in areas of focus and help prepare high-quality briefings for donors and CHAI management, including achievements to date, action plan going forward, and key risks & opportunities- Assess effectiveness of CHAI's theory of change and approach related to immunization service delivery in focus countries and recommend improvements- Contribute as a member of the global vaccine team to the effectiveness and collegiality of the team, help identify opportunities and improve CHAI’s vaccines program and team
Program (Division)
Non Communicable Diseases - Global Vaccines Delivery
Employment Status
Full Time
Primary Job Location : Country (Full Name)
United States
Additional Location Description
Nigeria, Cameroon, or additional CHAI program country, pending country team leadership approval. Strong preference for SSA or a similar time zone.
- Data collection in the field and recruiting study participants at facilities.- Conducting frequent site visits around Gauteng.- Transcribing audio recordings.- Interviewing study participants face-to-face and telephonically.- Following up with study participants to collect relevant feedback.- Drafting of field-based reports.- The Volunteer will be expected to support the Program Manager on key deliverables and program requirements as requested.
Program (Division)
Country Programs - South Africa
Employment Status
Volunteer, Local
Primary Job Location : Country (Full Name)
South Africa
Primary Job Location : City
Pretoria
- Support the development HR strategies and programs to support CHAI’s mission, vision and values- Provide counsel on procedure and policy interpretation, compensation and benefits, recruiting and retention strategies, employee relations issues, and local labor laws;- Support in the designing, planning, and implementation of HR systems, policies, procedures and best practices to strengthen country and global HR functions;- Support the development of plans to address succession planning and country team restructuring;- Develop strategies to improve work relationships, build morale, increase productivity and retention;- Develop tools and guideline towards strengthening country HR and leadership capacity and continuity;- Maintain in depth knowledge of country Labour and other statutory requirements related to the management of employees, reducing legal risks and ensuring regulatory compliance;- Support development, and facilitation of professional development training sessions based on learning gaps and career development;- Partner with, coach and counsel managers and employees on how to manage and resolve country employee relations issues.- Provide support to country program and operations management around performance feedback, coaching, counselling, career development, and identifying and executing appropriate actions up to and including terminations;- Provide mentorship and oversight of country team staff with HR responsibilities,- Lead learning and development activities to promote a respectful workplace, DEI, talent development, management skills, and other capacity building needs. Develops, facilitates, and delivers training, and trains trainers.- Participate as needed in recruitment, hiring, and onboarding- Participate fully in Global HR Projects and Initiatives as delegated by the supervisor- Be a strong advocate of Respectful work Place principles and Safe Guarding across the country teams- Act as the Focal Point for Safe Guarding issues and conduct investigations as directed- As a Focal Point, receive complaints and counsel (or advise) victims – in addition to conducting investigations- Build strong relationships with country and program leadership;- Collaborate with other members of the Global HR team on various projects and initiatives;- Ad hoc administrative tasks and assignments in support of overall global and regional HR management;- This position requires up to 25% international travel, occasionally on short notice and primarily in the Southern Africa region.
Program (Division)
Human Resources
Employment Status
Full Time
Primary Job Location : Country (Full Name)
South Africa
COVID-19 community testing operational research- Support drafting of operational research protocols in readiness for IRB review- Support drafting of study protocols when new diagnostic products come into market and require evaluation- Oversee data collection for ongoing operational research for COVID-19- Conduct analysis of operational research and program data to achieve monitoring, evaluation, and research objectives- Present study and program data to in-country stakeholders and support dissemination at international platforms when required- Organize trainings and create monitoring tools for studies in order to ensure the highest quality of personnel and data- Support mentorship activities at testing sites to enhance data quality and availability- Support quantification and forecasting of commodities for scale up of diagnostics services- Support COVID-19 testing activities in-country including introduction of new testing kits and lab network optimizationAfrica Health Diagnostics Project (AHDP)- Develop scoping, capacity assessment, and gap analysis tools for diagnostics services in Malawi- Conduct data collection, cleaning, analysis and reporting for AHDP project- Conduct stakeholder engagements required to establish a possible public-private partnership agreement in the diagnostics landscape in Malawi- Organize meetings with MoHP to develop a governance model for implementation and oversight of future projects- Organize review meetings and prepare materials to present the progress of the project at all stagesCross-cutting activities- Attend policy meetings and prepare presentations for the ministry and partners- Provide impartial advice to the MoHP on policy and technological issues relating to viral load testing, linkage to treatment, point of care and other general diagnostics topics- Liaise with CHAI’s global Laboratory Services Team (LST) on programmatic and policy issues- Liaise with other CHAI Malawi teams to ensure that Malawi diagnostics programming integrates into CHAI’s broader work on increasing patient access to services and reducing mortality- Work to improve the public health system in Malawi by increasing access to care for all patients and ensuring long-term sustainability- Support resource mobilization efforts for COVID-19 testing and other relevant diagnostics topics- Attend to other duties as requested by the management team
Program (Division)
Country Programs - Malawi
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Malawi
Primary Job Location : City
Lilongwe
CHAI seeks an Associate to join Rwanda’s sustainable health financing team. In this role, the Associate will support the implementation of CHAI support to the GoR working closely with key decision makers of the MoH, RSSB, and Ministry of Finance. This will include support to various health financing reforms and operational improvement initiatives, including a provider payment reform for PHC and the revision of the CBHI benefit package. The Associate will report to the Program Manager for Health Financing and will work closely with other CHAI teams at the country and global level, including in Health Financing; Health System Strengthening; Infectious Diseases; Reproductive, Maternal, and Child Health; and others. Responsibilities- Design and carry out the scope of CHAI's support to the Ministry of Health and to Rwanda Social Security Board, for health financing according to government priorities and the evolving support needs of the Ministry of Health.- Act as a key advisor to government leadership in the design and implementation of health financing interventions and reforms. Those will include, and not be limited to, the following:- An ambitious provider payment reforms for primary health care providers. This will involve support to the government at central and subnational levels for the roll out of the payment reform.- The institutionalization of an evidence-based process to revise CBHI health benefit package and ensure essential services are covered by the scheme- The strengthening of donor coordination to support domestic resource mobilization and a sustainable transition towards greater self-reliance- Support the government in conducting in-depth financial analyses to inform priority reforms. These analyses may include the following:- Projections of service demand and financial needs for CBHI, as well as an analysis of financial availability and funding gaps.- Efficiency analyses that will inform interventions to improve financial management at central and peripheral levels and for different pillars of the health system.- Critical analysis of the distribution of financial resources for the health system as a whole and the expenditure incurred.- Other quantitative analyses to assess the opportunities to improve the efficiency, effectiveness and sustainability of health financing in Rwanda.- Transfer expertise to government partners in data analysis, including costing, scenario modelling and budgeting.- Draft presentations and reports for internal and external stakeholders on the work of health system strengthening in Rwanda.- Pursue opportunities for collaboration with other CHAI teams, helping to build a cross-cutting community of practice within the country, region and organization.- Other responsibilities as assigned by supervisor.
Program (Division)
Country Programs - Rwanda
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Rwanda
- Coordinate development and refinement of strategies and work plans on hepatitis MCH-related work, feeding into the hepatitis global strategy and focal country work plans- Support work planning and tracking of planned activities in line with grant deliverables, including support to monthly and annual grant reporting- Assist in distilling and communicating updates on global evidence, new strategies, research, best practices and lessons learned across CHAI’s hepatitis community and partners- Lead data management, including maintaining resources, toolkits and dashboards with relevant indicators- Assist country support and CHAI country teams in providing technical assistance to Ministries of Health to develop and implement evidence-based MCH-related strategies for impact- Support with general program operations to ensure coordinated and well-planned projects- Support proposal development and resource mobilization efforts for hepatitis MCH-related strategies- Represent CHAI at regional strategic forums and meetings, as needed
Program (Division)
Infectious Disease - Global Hepatitis
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Rwanda
Additional Location Description
Kigali, Rwanda; Abuja, Nigeria; Kampala, Uganda or other country in Sub-Saharan Africa, pending approval
Leading Investigations- Serve as investigation manager for internal investigations, including assigning investigation teams, writing and reviewing TORs, interview documentation, outcome reports, and sharing recommendations with CHAI leaders; assist external investigations as needed, by providing counsel with relevant information and acting as a CHAI liaison.- Provide professional expertise to CHAI’s team of internal investigators, Global HR, Safety & Security, impacted staff and managers, and to CHAI’s senior leadership, while maintaining strict confidentiality- Liaise with legal counsel to evaluate and advise CHAI leadership and Global HR on country-specific investigation requirements, processes, and risk mitigation- Support CHAI’s complaint response mechanisms, including monitoring a third-party whistleblower hotline and responding to open complaints- Maintain CHAI’s investigations procedures, and engage with counsel to routinely assess and update procedures as necessary to adhere to legal complianceTraining and Development- Own and update CHAI’s existing safeguarding and respectful workplace-related training content (online and in-person materials) and develop new training materials- Organize and conduct Focal Point Trainings for all new Focal Points (FPs), and make recommendations for new FPs in line with the diversity of CHAI’s global community- Build and promote additional safeguarding capacity across human resources (global and country) by sharing resources and training on conducting investigations and international best practices, such as managing gender issues in the workplace- Support program and country teams to incorporate safeguarding protocols, risk assessments and mitigation plans into their programmatic activities- Collaborate with external consultants to develop additional safeguarding resources as neededMonitoring and Evaluation- Maintain Global HR’s safeguarding tracker, outlining the status of complaints received, and lead weekly safeguarding meetings- Develop a safeguarding risk matrix to help identify and proactively manage current and emerging safeguarding risks- Prepare and distribute quarterly safeguarding summary reporting to CHAI leadership- In partnership with Global Operations & Contracts, provide quality and timely responses to donor assessments and review grant proposals to ensure alignment on safeguarding reporting- Develop M&E measures to ensure policies and procedures are implemented and executed CHAI-wideStrengthening Policies & Knowledge Management- Provide guidance to CHAI leadership on navigating highly sensitive situations, including supporting leadership when reporting safeguarding concerns to relevant parties- Promote knowledge sharing, documentation, and dissemination to all CHAI staff of existing safeguarding materials and best practices- Research and develop new tools and resources to support survivors of sexual abuse, harassment, and exploitation, including survivors of gender-based violence- Continually assess CHAI’s safeguarding program and identify gaps in knowledge and recommend appropriate enhancementsAdditional Tasks- Act as a Focal Point and member of CHAI’s Safeguarding Committee- Support CHAI’s background check rollout- Other duties and projects, as assigned
Program (Division)
Human Resources
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Eswatini
Primary Job Location : City
Mbabane
- Help develop and execute quantitative and qualitative analyses around major HTS programmatic questions in project countries, with support and supervision from the Program Manager- Support the development of evidence-based technical advice to Ministries of Health, CHAI country teams, and in-country partners in development and implementation of evidence-based HTS strategies- Data management, including maintaining up-to-date country-level dashboards with relevant HTS indicators- Support in translating global evidence and best practices to the country level, including distilling and communicating messages to country teams and other partners- Monitoring new strategies and research in the global HIV space, identifying and developing update for country and global team members- Support to general program operations, including meeting coordination and planning- Support workplanning and tracking of country activities in line with grant deliverables, including support to monthly and annual grant reporting- Document key country activities and lessons learned for dissemination across country and global audiences- Provide additional support to country teams and grant activities, as identified with the Program Manager
Program (Division)
Infectious Disease - Global HIV Access Program
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Zimbabwe
Primary Job Location : City
Harare
Additional Location Description
Flexible for Zambia, Uganda or additional countries in East or Southern Africa, pending Country Director approval
Reporting to the Technical Advisor, Health System Strengthening, this position will work in close collaboration with the MoH to strengthen HIV and COVID-19 financing systems in Malawi, strengthen the capacity of MoH, NAC, and other stakeholders. Responsibilities may include, but are not limited to: - Work closely with the MoH Department of HIV/AIDS, Department of Planning and Policy Development, and the Program Implementation Unit to strengthen financial management for the GFATM grants and other HIV funding streams.- Develop tools and guidelines to monitor the budget and expenditures on a regular basis to improve the absorption rates of GFATM, Gavi and other funding for HIV and COVID-19.- Support the Program Implementation Unit to fully operationalize its updated financial management and procurement manual and Standard Operation Procedures (SOPs) through designing required tools and processes alongside capacity building of PIU and civil society organizations (CSOs).- Support the HIV Prevention Dialogue Committee and Technical Working Group (TWG) to discuss evidence informed priorities and financing.- Support the National Aids Commission to finalize and cost the forthcoming HIV Prevention Strategy 2020-2025 and develop a costed HIV NSP and Prevention implementation plan and strengthening in-country coordination mechanisms to monitor implementation of the NSP and Prevention Strategy.- Support the MoH/NAC in the implementation of the HIV prevention NSP priorities while collaborating with other stakeholders/ projects with common objectives.- Develop strategies for building capacity of national stakeholders to routinely undertake costing and prioritization exercises and embed a capacity building approach across the above activities.- Work closely with the NAC and DHA to identify and develop tools to improve ability to effectively coordinate and manage the HIV response as per the goals and objectives included in the HIV NSP.- Provide support to the District Health Management Teams (DHMTs) to strengthen sub-national and multi-sectoral district coordination mechanisms for HIV prevention alongside COVID-19.- Support the MoH to develop evidence-based policies and linkage systems to HIV prevention programs as well as support integration of HIV prevention M&E tools into the regular broader HIV tools.- Support the MoH to strengthen the data pipeline for COVID-19 commitments and expenditures from partners and government to enable efficient allocation of resources and targeted resource mobilization towards unfunded priorities in the national response plan.- Develop SoPs and guidelines for planning, budgeting, and management of public health emergency funds at both national and district level.- Support fund raising and resource mobilization activities/effort as assigned by immediate supervisor.- Work closely with the program team in the development of annual workplan, implement program activities as per the workplan and write a report.- Support other CHAI teams in:- Routine supply chain monitoring, review, and utilization of data for programmatic decision making;- Working with MoH and partners to map and quantify all COVID 19 commodities;- Costing of COVID-19 commodities and supply chain plans using carefully assessed assumptions and fine-tuned models;- Strengthening national planning through supporting the MoH to routinely collect, analyze and review data on COVID-19 commodity consumption through participation in the supply chain core group;- Designing of additional supply chain tools necessary to improve the use of data for decision making, including design of data collection tools, leading data collection, managing and analyzing data sets, and presentation of analyses to support decision-making.- Perform any other duties assigned by the Technical Advisor, Health System Strengthening.
Program (Division)
Country Programs - Malawi
Employment Status
Full Time
Primary Job Location : Country (Full Name)
Malawi
Primary Job Location : City
Lilongwe

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