Strategic Planning and Leadership (40%)- Serves on the global leadership team, reporting to the CEO and shaping strategic decisions for the organization.- Develop and execute a positioning strategy to develop CHAI’s role as a catalytic thought leader and agent of change in global health.- Direct and update CHAI’s global communications strategy and manage Communications team to implement the strategy.- Develop and lead messaging and brand voice for the organization and ensure quality, consistency, and integrity across teams and media platforms.- Develop, coordinate, and implement communications plans in partnership with program and country teams and other partners to raise awareness about CHAI’s mission and impact.- Develop and execute cohesive internal communications strategy in partnership with other Operations groups.- Manage and mitigate risk and lead crisis communications.Content Development/Writing and Editing (30%)- Provide communications support to CHAI leadership and CEO such as strategic guidance, talking points, briefing memos, event prep, speeches, presentations, or op-eds.- Develop and prepare materials including briefing memos and talking points when needed for members of CHAI’s Board of Directors.- Organize and lead communications events including webinars, press conferences, and relevant industry conferences and symposia and prep participants.- Write, develop, and edit materials including CHAI’s annual report, key leadership documents, talking points, press releases, white papers, and policy briefs.Media Relations and Other Communications Activities (30%)- Direct and lead media outreach and public relations as primary spokesperson for organization.- Lead communications training for CHAI teams.- Additional responsibilities as needed. 

- In collaboration with the CHAI medical advisor, this Program Officer will support TB Program in Kampong Chhnang to implement the TB Reach grant to achieve the main project objectives with the following tasks:- Co-develop project workplan and schedules in partnership with Kampong Chhnang TB program- Co-develop develop project training and M&E materials in partnership with Kampong Chhnang TB program and national programs as needed- Assist Medical Advisor and Kampong Chhnang TB program in coordinating and providing training to HCWs and VHSG for project implementation- Work closely with Kampong Chhnang TB program and TB OD supervisors to coordinate the start of project implementation, both at health facilities (Health Centres and Referral hospitals) and during community outreach- Work closely with Medical Advisor and Kampong Chhnang TB program to reach the project objectives through monitoring, mentoring and supervising the project implementation- Support the Provincial TB Program Manager and TB OD supervisors for laboratory and treatment logistics:- Work closely with TB OD supervisors and provincial TB program manager to monitor the availability of TB test such as GeneXpert cartridges and TB drugs for treatment and TPT- Coordinate with CHAI Medical Advisor and TB Program Manager to ensure proper quantifications of commodities based on actual needs- Work with TB OD supervisors to ensure that TB presumptive cases can access x-ray through referral system- Support CHAI Medical Advisor and Provincial TB Program Manager for project M&E- Mentor the recording and reporting system implementation of integrated screening of TB, NCD, COVID-19 Vaccination for both at facility and community outreach- Monitor closely with TB OD supervisors the collected data and provide analytical support for problem solving- Coordinate and work with field partners such as OpAsha who also work for TB in Kg Chhnang funded by Global Fund for TB community activities such C-DOTS, CI, referral system and TPT.- Any other activities requested by the CHAI Medical Advisor.

- Implement analytical projects related to disease (malaria and NTD) epidemiology, intervention and surveillance, as required- Assisting to monitor and evaluate the performance of existing and new surveillance platforms- Support the rollout and monitoring the performance of existing and new surveillance platforms for improved data collection, reporting, data management, automated analysis and data visualization e.g. using dashboards- Help cultivate a culture of data-use within disease programs by strengthening usage and analysis of surveillance data by the malaria program and the quality of data- Review and provide feedback on relevant disease programs documents including but not limited to surveillance guidelines and SOPs, M&E plans, lessons learned documents and operational manuals- Design, implementation, analysis, and dissemination of operational research projects related to surveillance, intervention effectiveness, and entomology- Organizing and merging available data, assessing its quality and suitability for analysis and conducting statistical analyses; (regressions, time series and other relevant methods)- Analyzing geographic and remote sensing data with GIS software, including descriptive and predictive mapping of malaria burden and intervention coverage- Provide technical supervision, training and ad-hoc programmatic support to staff members involved in epidemiological activities such monitoring and evaluation of existing activities, study implementation and all data cleaning, management and analysis tasks- Support design and routine implementation of monitoring and evaluation of CHAI and governmental programs- Translating results to national and sub-national government partners to support evidence-based decision making- Synthesize results, translate them to national and sub-national government partners to support evidence-based decision making, and disseminate findings through high-quality presentations, reports, and publications internally and externally at international venues- Develop and maintain strong working relationships with country teams, key stakeholders across government, non-governmental organizations, and academic institutions, with support from TA- Any other tasks identified.

Employee Relations (40%)• Advise assigned Country leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.• Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.• Handle sensitive matters and intake complaints from employees and others based on the guidance and direction of their supervisor. Support the execution of confidential investigations, as assigned, of alleged harassment, bullying, discrimination, abuse and exploitation, and other misconduct. Contribute to the writing of investigative reports for Global HR leadership and summaries for CHAI leadership.• Under the guidance of their supervisor, serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).HR Operations & Compliance (30%) • Provide guidance to assigned country teams on compensation and equity, HR procedure and policy interpretation, host-country compliance, and recruiting and retention strategies.• Advise assigned countryteams on compensation decisions by analyzing internal data and providing recommendations that align with CHAI’s compensation framework.• Work with other members of CHAI HR to facilitate employment agreements and interpret labor regulations and HR-related legal issues for country offices and international staff, research and interpret overseas labor laws, perform and support HR audits, and support reviews and changes to HR-related manuals and documents.• Anticipate and proactively research legal requirements related to day-to-day management of employees, to help reduce legal risks and ensure regulatory compliance. Partner with Contracts department and Global Operations team as needed and provide guidance to managers as appropriate on a case by case basis,• Work with members of Global HR team to complete administrative work related to HR processes including contract renewals, payroll changes, etc. in a timely manner.Professional Development, Training & Workforce Planning (20%) • Deliver learning and development activities to promote a respectful workplace, talent development, management skills, and other capacity-building needs in line with CHAI’s approach to on-the-job learning. • Provide coaching, guidance and communication as needed to program teams on a variety of topics including, but not limited to; staff performance, professional development, giving and receiving feedback, diversity, equity and inclusion, etc.• Work alongside country teams and Talent Acquisition to provide input on team restructures, workforce planning and succession planning.• Identify training needs for assigned global program teams and individual manager needs.• Proactively identify opportunities to equip team members with resources that support professional development and internal mobility.Projects & Other HR Work (10%)• Lead or support on a variety of recurring and standalone projects in line with the Global HR strategic priorities.• Provide ad hoc reporting and analysis based on the needs of the HR team and various global teams.• Provide other HR services as needed and requested.

- Serve as a thought leader and contribute to a technically sound strategic vision for how analytics, surveillance, financial management tools, strategic planning, health information and other relevant systems can be leveraged to strengthened malaria program and campaign digitization in Francophone Africa, with a specific focus on DRC.- Provide technical support to the implementation of malaria control activities including but not limited to strengthening surveillance systems, promoting the use of data for decision making, targeting and prioritization of case management and vector control interventions, and strategic and financial planning.- In alignment with the DRC country team, communicate effectively across a matrixed organization and expertly coordinate global CHAI teams and resources to ensure DRC-specific project goals are met.- Contribute to the formulation, review, and provide feedback on technical deliverables, which may include strategic plans, guidelines and standard operating procedures, analysis plan, grant proposals, donor reporting, or implementation updates.- Contribute to the design and implementation of monitoring and evaluation to measure progress towards malaria goals (analysis of key indicators, design and implementation of monitoring and evaluation of surveillance platforms, etc.).- Monitor program activities against project goals and donor commitments, identify operational bottlenecks or weaknesses, and work collaboratively with CHAI country and global teams to achieve exceptional results on aggressive timelines.- Formulate and conduct high quality technical outputs and promote the routine use of data and analysis to evaluate effectiveness of current interventions and inform strategic planning.- Rapidly digest and synthesize complex technical, political and operational information and expertly tailor results, outputs and action items to a wide range of internal and external stakeholders.- Identify new opportunities within and outside the initial project scope, anticipate risks and be proactive in responding to them.- Support CHAI teams with the development of programmatic reports for government and donor reporting, as well as concept notes or other external communication products.- Other responsibilities in Francophone Africa as needed.

- Collaborate with government partners, CHAI country teams, and other stakeholders, to identify data and capacity gaps that impact procurement, supply, and distribution systems for malaria and NTD commodities (eg., insecticides, insecticidal bed nets, diagnostics, and treatments), and build solutions that fit the needs of the malaria program in the context of the national health system;- Work closely with CHAI country teams (in Francophone West and Central Africa) and government partners to integrate available data sources and build and/or update models to quantify and forecast demand for malaria commodities distributed by the public and private- Ensure adequate procurement and distribution of commodities to all relevant levels of the health care system through planning, data analysis and visualization, and coordination across- Evaluate stock management policies for community health workers (CHWs) and work with country teams to adequately plan, distribute, and monitor stock usage to CHW level- Establish supply chain monitoring and evaluation indicators to track progress and impact over time, and routinely report findings.- Identify new avenues for CHAI engagement with national malaria programs and the private sector for improved supply chain management.- Support broader malaria case management efforts to improve the quality and coverage of malaria diagnosis and treatment across public, private and community sectors.- Other responsibilities as needed.

Poste CHAI recherche un/une chargé(e) de programme pour concevoir et superviser le programme de renforcement du système de santé de CHAI au Burkina Faso. Dans ce rôle, le/la chargé(e) de programme élaborera et dirigera la mise en œuvre de l'appui de CHAI au ministère de la Santé en travaillant étroitement avec les principaux décideurs du ministère de la santé et leurs partenaires. Il ou elle encadrera une équipe d'associé(s), d'associé(s) senior(s) et de conseiller(s) technique(s).Le ou la chargé(e) de programme travaillera en tant que membre de l'équipe de renforcement des systèmes de santé et collaborera avec les autres chargé(e)s dans leurs domaines de travail respectifs. L'étendue du travail peut inclure, mais n'est pas limitée à : 1) l'amélioration de la durabilité du programme de soins gratuits en tant que mécanisme de financement essentiel pour les services destinés aux femmes et aux filles, 2) l'opérationnalisation de la vision du gouvernement pour " un plan, un budget, un rapport " au niveau sous national pour améliorer l'efficacité des ressources, 3) l'utilisation et le renforcement des capacités analytiques pour l'utilisation des données aux niveaux central et sous national, et 4) autres projets pour le financement et le renforcement des systèmes de santé. On s'attend à ce que les défis auxquels le gouvernement est confronté évoluent au fil du temps et, par conséquent, le travail sera diversifié, et ce rôle exige un forte capacité d'adaptation et de réflexion créative. Le ou la chargé(e) de programme doit parler couramment le français et l'anglais, et avoir d'excellentes compétences en matière de développement de relations et de communication, en particulier avec les parties prenantes du ministère de la Santé à tous les niveaux du système. Il ou elle doit être capable de fonctionner de manière indépendante avec un minimum de supervision, avoir un fort engagement envers l'excellence avec un sens aigu du détail, et rendre compte efficacement de l'avancement du projet. En outre, le ou la chargé(e) de programme doit avoir une bonne compréhension de l'application des connaissances et du processus de prise de décision fondé sur des données probantes.Ce poste offre une occasion unique de travailler en étroite collaboration avec un gouvernement qui s'est engagé à garantir l'accès universel aux soins de santé par le biais de réformes historiques et innovantes.Responsabilités :- Diriger le programme de renforcement du système de santé de la CHAI Burkina Faso et assurer une conception efficace et une livraison réussie des projets clés, en travaillant en étroite collaboration avec les parties prenantes du gouvernement. S'assurer que les livrables du projet et l'assistance technique continue répondent aux besoins du gouvernement et aux normes de qualité de CHAI.- Superviser une équipe d'associés et d'associés seniors ayant des parcours professionnels et éducatifs variés et travailler avec le leadership de CHAI au niveau pays pour mettre en oeuvre des initiatives de renforcement des capacités et de développement des talents.- Agir en tant que conseiller(ère) clé auprès des parties prenantes du gouvernement et appuyer les réformes de renforcement des systèmes de santé par le biais d'activités clés du portefeuille de CHAI. Cela comprendra, sans s'y limiter, les efforts suivants :- Un projet visant à évaluer et à améliorer la viabilité financière du programme phare du ministère de la santé de gratuité des soins, en effectuant des analyses de viabilité solides et en conseillant le gouvernement sur les stratégies optimales pour augmenter le financement et améliorer l'efficacité de la gestion des ressources.- Un appui pour renforcer les pratiques de planification et de budgétisation aux niveaux central et périphérique, ainsi que pour renforcer la coordination de l’aide extérieure et la mobilisation des ressources nationales, afin d'aider le gouvernement à définir et à financer les principales priorités du secteur de la santé.- Un appui au renforcement des capacités des acteurs du ministère de la santé qui mettra l'accent sur l'amélioration de la disponibilité et de l'utilisation des données pour la prise de décisions techniques et politiques, y compris pour une meilleure gestion financière.- D'autres projets de renforcement du système de santé et de financement de la santé à définir fin 2022-début 2023.- Conseiller le gouvernement sur la conception et mise en œuvre d'un plan de financement à moyen et long terme pour le renforcement du système de santé primaire et l’atteinte des objectifs de la couverture sanitaire universelle.- Diriger les processus internes de planification stratégique et de budgétisation liés aux axes de travail du programme et superviser les performances par rapport aux plans de travail et aux budgets. Cela comprendra l'élaboration de la nouvelle phase de travail à la fin de 2022/début de 2023 avec la direction de CHAI et d'autres membres de l'équipe.- Définir le portefeuille d’appui de CHAI en financement et renforcement des système de santé de CHAI Burkina Faso avec le reste de l'équipe de gestion de la CHAI et l'équipe de financement de la santé mondiale.- Rechercher des opportunités de collaboration avec d'autres équipes de la CHAI et d'autres institutions partenaires, en aidant à construire une communauté de pratique transversale au sein du pays, de la région et de l'organisation et à se tenir au courant des principales tendances et recherches mondiales.- Autres responsabilités potentielles assignées par le superviseur.

The Oxygen Scientist is a member of the Oxygen program team of the CHAI-DRC, responsible for planning, executing, monitoring, and evaluating all program activities. Theywill report directly to the Associate Director, Diagnostics and Supply Chain. This role requires strong technical, managerial, communication, and organizational skills. The Oxygen Scientist will be based in Kinshasa, with the following specific responsibilities:- Collaborate with CHAI DRC team, the global CHAI Essential Medicines team, the Ministry of Health and relevant departments, and local partners to improve oxygen access and delivery as a common goal.- Contribute to the strengthening of the oxygen supply chain, infrastructure for diagnosis and treatment and equipment maintenance, including supporting the development of job aids, and training materials.- Provide analytical support particularly in areas of costing, scenario modelling, budgeting for oxygen interventions, analyzing technical challenges in the implementation of oxygen related interventions and any other quantification support as needed.- Facilitate monitoring and evaluation (M&E) for the current program, leveraging current analysis to drive action, as well as assisting with the development of sustainable M&E frameworks and tools for the Ministry of Health to see and manage data over the long term.- Support the Ministry of Health and relevant departments to coordinate and conduct oxygen-related trainings.- Identify new opportunities for relevant engagement and actively troubleshoot issues as they arise.- Conduct joint supervision visits to public hospitals at both national and subnational levels with relevant departments of MoH to monitor and evaluate gaps of key oxygen commodities for general respiratory care and COVID-19.- Collaborate with government to ensure skills transfer and government ownership.- Provide technical support to MoH in developing a strategic oxygen roadmap to expand access to oxygen beyond COVID-19 to cover treatment access to other SARI (Severe Acute Respiratory Infection).- Lead the installation and effective management of PSA in different provinces.- Lead the introduction and implementation of medical liquid oxygen in DRC.- Other relevant tasks as requested.

- Lead and drive the success of CHAI’s malaria and NTD program in Benin including setting the vision and goals, prioritizing resources, and developing country-specific work plans - Proactively monitor and manage execution of CHAI’s malaria and NTD program in Benin to ensure that expected deliverables and targets are achieved on time and within budget  - Identify and problem-solve challenges in meeting objectives including internal and external conflict resolution, budget constraints, and other operational challenge and apply strategic and critical thinking to adjust objectives and activities accordingly - Build strong relationships with stakeholders from government, partner organizations and local institutions to facilitate coordination, problem solving, alignment of objectives and delivery of results - Work closely with CHAI’s regional technical teams and managers to identify strategic areas for expansion or redirection and guide strategic planning or proposal development as needed- Demonstrate leadership and directly manage all members of the CHAI Benin Malaria and NTD team  - Synthesize results and communicate them internally and externally at national and regional venues through high-quality presentations, reports, and publications- Oversee the operational and financial management of the country program, including budget planning and reporting, as well as leading the finalization of CHAI’s corporate setup in Benin.  This may include the need to serve on the local Board of Directors of the CHAI Benin entity and act as the point person for vendor relationships- Act in an official signing capacity as the official CHAI, Inc. representative in Benin with the government - Any other tasks assigned by the supervisor 

- Building and maintaining trust-based relationships with key suppliers, donors, and external partners at a senior level- Conducting thorough market assessments for priority products and services- Leading supplier engagement and negotiations on market-shaping initiatives- Effectively managing ongoing market-shaping agreements between relevant parties- Collaborating with CHAI's technical teams to develop and implement strategies to help suppliers accelerate the development, regulatory approval, and commercialization of key products- Working to design, build, and socialize key analyses to support market-shaping efforts (e.g., demand forecasts, business cases, etc.)- Developing and building consensus around strategic frameworks and priorities in order to move forward market-shaping discussions- Other responsibilities as needed