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- Support processing of payment requests, vendor invoices, and staff advances in line with CHAI's financial policies.- Work with the Accountant in Preparation of cashflow Analysis Reports to be submitted to Finance Manager.- Assist with capturing transactions to the correct project, donor, and budget line ahead of entry into the accounting system.- Process transactions on the Bank and Mobile Money Platforms that are reviewed verified by the accountant to facilitate program and organisational activities under CHAI Zambia.- Prepare and file physical and electronic financial documentation in a complete, well-organized, and audit-ready manner.- Support Accountant with documentation during bank reconciliations and other routine financial control checks.- Assist with statutory...
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- Coordinate the reception area professionally including answering the telephone and placing outgoing calls for CHAI staff, welcoming the organization’s guests, relaying messages, and projecting a professional image of the organization.- Support the distribution of incoming and outgoing mail and forwarding to the relevant staff.- Receive and send correspondence and maintain logs of all office correspondence in a confidential and secure manner.- Support development and maintenance of client relationship database of key contacts at the Ministry of Health (MOH), donors, and partners.- Maintain a proper, user-friendly filing and document control system for recording and tracking all documents.- Coordinate logistical support for conferences, site visits, workshops, and accommodation,...
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Research & prospecting - Donor strategy and relationship mapping:Developing engagement strategies and mapping relationships, networks, and decision-makers for CHAI's key donors and prospects, andidentifying the highest-potential paths to deepen them. - Prospecting and research:Conducting donor prospecting and research to identify and qualify new funding opportunities, using AI tools to accelerate research and build and enrich donor profiles. Collateral & writing - Pitch development:Working with program, country, and functional teams togather inputs and build compelling donor pitch decks, proposals, and investment cases that translate CHAI's priorities into a clear ask for a range of funder audiences. - RFPs and proposals:As needed, compiling and coordinating responses to general...
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Executive Support for the CEO – 40% - Manage the CEO's calendar, ensuring it reflects his actual priorities; schedule calls, meetings, and travel; advise on where he should engage versus delegate, flag structural issues and risks - Coordinate international and domestic travel logistics: flights, accommodation, ground transportation, visas, country-specific entry/exit requirements, and communication with country teams and partners - Prioritize across major moments (WHA, UNGA, key donor engagements) and manage complex, last-minute changes to multi-country itineraries - Produce high-quality briefing notes, background research, and talking points in advance of key internal and external meetings, ensuring the CEO is consistently well-prepared - Track receipts and prepare and submit...
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Country support and cross-country learning- Guide associates and senior associates on the team in responding to country requests across relevant functional areas, including elimination plans, work plans, technical reports, and case studies.- Review and quality-assure country support outputs produced by associates and senior associates before Director review, including elimination plans, technical reports, donor reports, learning agenda pieces, memos, decks, case studies etc. Provide structured, actionable technical feedback to strengthen outputs. - Serve as the first point of escalation for country teams before issues reach the Director; quickly identify critical problems, break down and prioritize different parts of complex challenges, and apply lessons and best practices to...
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Adoption, Change Management, and Communications (~40%)- Own project management, change management and communications for AI rollouts across CHAI, including enterprise-wide tool procurement and rollout coordination.- Build demand for AI adoption across the organization: coordinate the AI Champion network, launch the Community of Practice, and maintain the AI@CHAI inbox for ongoing staff questions.Training and Enablement (~25%)- Build and manage CHAI’s AI training and enablement programs: develop training resources, design learning journeys, coordinate vendor-led trainings, launch AI ethics and competency trainings, and run AI onboarding for new employees.- Share best practices and work with builders to refine and disseminate successful solutions from within the...
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The Finance Manager will ensure the provision of professional accounting and comprehensive financial management, control, and reporting to a wide range of senior stakeholders, in line with CHAI policies, donor requirements, and country regulations. Specific responsibilities include:- Financial management and compliance: Oversee day-to-day financial operations, including processing payments, managing petty cash, and ensuring all transactions adhere to CHAI's global policies, the CHAI Benin Finance Manual, local regulations, and donor requirements. Provide accurate insight into current and future cash flow requirements across the portfolio to minimize disruption to program activities. Review the Finance Operations Manual and conduct training so that budget holders understand their...
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- Design, build, and operate scalable platform services used by 2,000 people in 35 countries - Build-out and productionize our current data products (workflows, data warehouses, reporting) - Create AI-enabled systems that are reliable, maintainable, secure, cost-efficient, and easy for internal teams to adopt as we look to significantly scale-up in the next two years - Collaborate with IT, Operations, and Program teams to ensure tools fit how people actually work, integrate with existing systems, and meet modern security standards
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Analytics and modelling- Apply quantitative and geospatial methods to support CHAI country teams in identifying high-priority programs, geographic targeting opportunities, and health system efficiencies- Support creation of cost-effectiveness models to enable evidence-based program decision-making to achieve maximal impact- Appropriately utilize large-scale datasets (e.g., GBD, DHS, national surveys, IHME datasets, implementation cost data) to inform program design and prioritization decisions- Collaborate across CHAI's disease and geographic programs to gather inputs, validate analytical assumptions, and ensure models reflect on-the-ground program realities- Support CHAI's engagement with major funders by preparing evidence-based materials that inform prioritization decisions...
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- Provide strategic and technical assistance to ministries of health on the design and strengthening of AI governance frameworks, workforce capacity, infrastructure, and digital and data systems- Conduct and synthesize research on AI for health trends, tools, and emerging practices to inform CHAI's strategy and country-level engagements- Support the AI Commons for Global Health, including stakeholder coordination and operational management- Manage relationships with key partners, including ministry of health counterparts, serving as a trusted advisor and thought partner on AI-related priorities- Build and maintain relationships with technology companies, funders, and global health partners to advance shared goals related to AI for health- Develop tools, frameworks, and resources...