Primary responsibilities will include:- Developing a deep understanding of current call centre operations at the NHA, with a view to introduce Care Integration services- Developing a deep understanding of technology platforms currently in use in the context of AB PM-JAY and other convergence schemes, including the TMS (Transaction Management System), BIS (Beneficiary Identification System) and HEM (Hospital Empanelment Module)- Work with the Technology Lead identify and document the technical requirements of the proposed Care Integration Platform- Work closely with the Bhopal-based Care Integration team to understand current pilot Care Integration operations under the aegis of the Madhya Pradesh SHA, including call flow, current Care Integration platform, and communication loops...

Primary responsibilities will include:- Strategic planning, delivery and stabilization of expanded Care Integrated services in Madhya Pradesh, including initial scale up to five districts (from the current two), and increasing scope of services to include appointments at private AB PM-JAY empanelled hospitals and telemedicine - Develop a roadmap for, and support the initiation of delivery of Care Integration services at the NHA, by developing a deep understanding of their current call centre operations and deepening stakeholder engagement- Work closely with the Care Integration team and Madhya Pradesh health leadership to develop and implement pathways for transition of Care Integration services to the state, - Work with the Technology Lead to develop and execute against a...

  The individual would be required to:- Have overall responsibility for the planning, quality, delivery, and management across all aspects of the implementation project including future state architecture and organizational change management.- Lead the transformation opportunities within the scope of the project- Keep the project on schedule, to cost, within scope, and to the expected quality- Ensure integration of other peripheral finance applications- Create a cohesive team environment for all internal and external resources engaged in the project- Champion the avoidance/removal of heavy customization and pushes all teams to deliver and adopt standard solutions- Partner with the finance and IT team to define project strategy and roadmap for the financial ERP system and...

1. Stakeholder Engagement and Coordination:- Act as the primary point of contact for all stakeholders, including State, District, and Sub-district health authorities, vendors, Quality Assurance (QA) agencies, Atomic Energy Regulatory Board (AERB), and TLD issuing agencies.- Build and maintain strong relationships with government officials, health facility staff, and other key stakeholders to ensure alignment and collaboration on project goals.2. Procurement and Regulatory Compliance:- Facilitate the procurement process for Ultraportable X-ray devices, including coordinating with vendors and government agencies to ensure timely delivery and installation.- Support State governments in obtaining necessary regulatory approvals, including AERB licenses, device registration, and...

1. Stakeholder Engagement and Coordination:- Act as the primary point of contact for all stakeholders, including State, District, and Sub-district health authorities, vendors, Quality Assurance (QA) agencies, Atomic Energy Regulatory Board (AERB), and TLD issuing agencies.- Build and maintain strong relationships with government officials, health facility staff, and other key stakeholders to ensure alignment and collaboration on project goals.2. Procurement and Regulatory Compliance:- Facilitate the procurement process for Ultraportable X-ray devices, including coordinating with vendors and government agencies to ensure timely delivery and installation.- Support State governments in obtaining necessary regulatory approvals, including AERB licenses, device registration, and...

1. Stakeholder Engagement and Coordination:- Act as the primary point of contact for all stakeholders, including State, District, and Sub-district health authorities, vendors, Quality Assurance (QA) agencies, Atomic Energy Regulatory Board (AERB), and TLD issuing agencies.- Build and maintain strong relationships with government officials, health facility staff, and other key stakeholders to ensure alignment and collaboration on project goals.2. Procurement and Regulatory Compliance:- Facilitate the procurement process for Ultraportable X-ray devices, including coordinating with vendors and government agencies to ensure timely delivery and installation.- Support State governments in obtaining necessary regulatory approvals, including AERB licenses, device registration, and...

1. Stakeholder Engagement and Coordination:- Act as the primary point of contact for all stakeholders, including State, District, and Sub-district health authorities, vendors, Quality Assurance (QA) agencies, Atomic Energy Regulatory Board (AERB), and TLD issuing agencies.- Build and maintain strong relationships with government officials, health facility staff, and other key stakeholders to ensure alignment and collaboration on project goals.2. Procurement and Regulatory Compliance:- Facilitate the procurement process for Ultraportable X-ray devices, including coordinating with vendors and government agencies to ensure timely delivery and installation.- Support State governments in obtaining necessary regulatory approvals, including AERB licenses, device registration, and...

Employee Relations (25%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential and legally compliant investigations around employee relations issues as assigned,- Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).- Facilitate new hire check-ins and conduct exit interviews with assigned...

- Collaborate with CHAI country and global teams, and key partners, to adapt and/or develop strategic implementation plans to strengthen the rapid testing and point-of-care (POC) continuous quality improvement (CQI) program, including proficiency testing, for HIV and TB in Zimbabwe.- Provide technical assistance on all aspects of PT program implementation, including development of standard operating procedures (SOPs) and implementation materials aligned with ISO 17043:2023, integration of the PT data management system into existing national data systems, PT panel production, testing procedures, data analysis, and reporting.- Coordinate the development and implementation of a comprehensive, phased Proficiency Testing scheme, including pilot testing, expansion, and national scale-up-...

- Conduct thorough root cause analyses through primary and secondary research to identify barriers to immunization coverage. Develop decision trees to systematically address identified issues and improve coverage rates.- Develop comprehensive plans for implementing new approaches and interventions for improvement in immunization service delivery, program review mechanism, demand generation, and data systems strengthening in the priority states.- Analyze large and complex datasets, both qualitative and quantitative, and develop visualization tools that help internal and external leadership with purposeful insights.- Develop data visualizations, tools, templates, planning aids, custom reports, and decision-making frameworks that support program management and progress tracking.-...