Employee Relations (25%)- Advise assigned program leadership and staff on building team morale, increasing productivity and retention, and resolving complex employee relations issues with adept cultural sensitivity.- Provide guidance on practices that promote effective and harmonious working relationships across CHAI’s diverse matrix, in line with our principles of engagement.- Handle sensitive matters and intake complaints from employees and others. Plan and execute confidential and legally compliant investigations around employee relations issues as assigned,- Serve as Focal Point for issues pertaining to CHAI’s Global Code of Conduct and the Prevention of Sexual Exploitation, Abuse & Harassment (PSEAH).- Facilitate new hire check-ins and conduct exit interviews with assigned...

Gestion du projet- Soutenir la mise en œuvre et le suivi des activités WVLO ;- Appuyer l’élaboration du plan de travail annuel du projet et faire le suivi de son exécution ; - Apporter un soutien technique à l’organisation communautaire pour l’exécution de son cahier de charge et travailler en étroite collaboration avec l’équipe cadre de district ;- Travailler en synergie et assurer une communication claire avec les partenaires et les communautés, notamment les bénéficiaires ; - Collecter et analyser les données des activités du projet pour guider la prise de décision ;- Mettre en place et assurer le suivi de mécanismes de coordination avec l’équipe cadre de district, l’organisation communautaire, les responsables de postes, les CDS, les agents communautaires ; et les autres...

- Soutenir la mise en œuvre et le suivi des activités WVLO aux niveaux national et districts (Mbour et Ziguinchor) sous la supervision et l'encadrement du chargé de programme ;- Soutenir l'établissement et le suivi des cadres de coordination avec les organisations locales et les équipes de projet aux niveaux national et districts ;- Maintenir des relations constantes avec les partenaires et les communautés ;- Collecter et analyser les données afin de les transformer en recommandations programmatiques et en actions/arguments de plaidoyer stratégique ;- Coordonner les réunions et faciliter l'échange de connaissances entre le gouvernement et les partenaires clés ;- Participer aux réunions de programme d'intérêt (ex : réunions de coordination trimestrielles des districts, réunions...

- Maintain Office365, anti-spam, Azure AD and AD user accounts- Proactively support staff in field offices using Windows 10 and Mac OS and provide training and assistance to users as needed- Interface with vendors to place orders for new equipment and software- Create and maintain updated documentation- Must be excited about learning new things, patient in dealing with staff in complex and sometimes high- pressure situations- Must have excellent attention to detail- Provide hardware and software support for local users in person, and coordinating and providing support, via phone and email, for our users worldwide through our helpdesk system- Collaborate well in a small team environment

- Implement and maintain policies and procedures regarding how problems are identified, received, documented, distributed, and corrected- Roll out policies and procedures to the larger organization- Manage CHAI’s ticketing system, ensuring CHAI employees are working at their optimal best daily on desktops, laptops, handheld communication devices and workstations- Evaluate new information systems products or services and suggests changes to existing products or services to better aide the end user- Address any complicated support issues that are escalated by team members- Create and manage escalation procedures and ensures service levels are maintained- Manage the Help Desk team’s daily activities by prioritizing client issues and being proactive with responses.- Improve...

- Lead IT resource in the selection and implementation of a financial ERP system.- Maintain Microsoft Windows servers in the corporate data center in virtual and physical environment- Maintain Exchange 2019, Office365 and AD user accounts.- Proactively manage and maintain remote servers in field offices.- Configure, manage and support Server 2012 and 2019 servers.- Provide training and assistance to users as needed.- Interface with vendors to place orders for new equipment and software.- Design and install systems on a limited budget.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes high-pressure situations, and must have excellent attention to...

- Support and maintain Box cloud-based file sharing application while supporting 1800 users based around the world- Provide support to staff located globally on cloud-based file sharing applications- Provide training and support to staff on the Box application- Proactively manage staff access and data security and integrity to cloud based file sharing systems.- Integrate a Single Sign-On application with Microsoft Active Directory and cloud-based applications-  Maintain Microsoft Windows 2012 and 2019 servers in the corporate data center and remote sites in virtual and physical environments.- Create and maintain updated documentation for all technical aspects of operations.- Must be excited about learning new things, patient in dealing with complex and sometimes...

In partnership with Country Directors, Deputy Country Directors, Senior Program staff, Global HR team, and country HR representatives, the Regional HR Partner, Southern Africa position will directly support and advise CDs, managers, and employees. Some of the responsibilities are: - Support the rollout of CHAI Talent Strategy across the Southern Africa countries to support CHAI’s mission, vision, and values.- Provide guidance on procedure and policy interpretation, compensation, and benefits, recruiting and retention strategies, employee relations issues, and local labor laws.- Support in the designing, planning, and implementation of HR systems, policies, procedures, and best practices to strengthen country and global HR functions.- Support the development of plans to address...

Grant and Donor Management:- Undertake proven project management strategies and approaches to maximize the performance and delivery effectiveness of the team;- Develop and utilize project management tools that effectively track the team’s work and deliverables;- Manage the production of grant deliverables globally and across countries, including donor reports and presentations for external meetings and conferences;- Develop and manage contracts with consultants/subcontractors and partners, including coordination of follow-up, reporting, invoicing, and payment, in partnership with the Global Contracts team and AP;- Organize and host high-level calls with partner organizations and lead the core team responsible for planning project meetings;- Maintain organized and complete...

Departmental Leadership - Direct, manage, train and mentor the Budgeting and Reporting (B&R) team. - Monitor and delegate tasks and portfolio assignments across the team to maintain balance and efficiency.- Set the strategic direction of the B&R team to identify and prioritize departmental goals and initiatives in support of CHAI’s organizational strategy.Strategic Financial Planning, Analysis and Reporting- Lead the development of multi-year strategic financial plans, partnering with senior leadership to align financial resources with organizational priorities.- Oversee the design and implementation of financial planning models to assess the impact of new initiatives and strategic changes on financial performance.- Prepare trend, comparative and other financial analyses...