Clinton Health Access Initiative

  • Program Manager, Supply Chain Strengthening (6 months)

    Sierra Leone
    Temporary | Full-Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:
    The team in Sierra Leone was initially engaged by the Ministry of Health and Sanitation (MoHS) to support the health sector’s recovery after the devastating Ebola crisis focusing on two program areas - Human Resources for Health and Supply Chain Strengthening. Supporting the improvement of Logistics Management Information Systems (LMIS) and electronic Logistics Management Information Systems (eLMIS) forms an important component of this supply chain work.


    Our team works to ensure that a well-functioning logistics management information system is in place to help the MoHS to be able to deliver the right drugs, in the right quantity, at the right time to health facilities so that health workers in turn can deliver the highest quality care to patients. This role will form part of a team offering support to the Directorate of Drugs & Medical Supplies (DDMS), the District Health Management Teams (DHMTs), National Medical Supplies Agency (NMSA) and various national health programs to optimise the supply chain through the strengthening of LMIS systems that will lead to increased availability of information on drug movement, level, and availability. The project manager will lead a team in supporting the rollout of mSupply at district and hospital level, providing improvements in data reporting at all levels, leading system interoperability improvements to ensure that supply chain data is available on time and in full to all programs, and working with the team to identify and effect changes in eLMIS reporting functionality within the national DHIS2 platform.


    • Lead Supply Chain program strategy, activities, work plans, implementation, and reporting
    • Build strong relationships of support to MoHS counterparts both at management and technical level
    • Provide direct support to team members with technical analysis, problem solving, planning, relationship management, and prioritisation
    • Provide strategic and programmatic support for the design and implementation of supply chain work
    • Develop capabilities and toolkits related to eLMIS, in order to increase effectiveness and impact
    • Support supply chain team to ensure the design, planning and implementation of CHAI’s eLMIS improvement work will yield powerful, scalable and sustainable impact
    • Support development of work plans and manage effective implementation of planned activities
    • Monitor eLMIS improvement program activities against project goals and commitments, identify operational bottlenecks or weaknesses, and help devise solutions to strengthen programs as necessary
    • Ensure the quality of products and documents produced by CHAI, including strategic plans, guidelines and standard operating procedures, presentations, project reports and implementation updates, and/or communications with partners
    • Coordinate team engagement with MoHS counterparts to ensure that the work of the team is in line with goals of MoHS and that key DDMS, DPPI and NMSA staff are engaged and supported
    • Provide advocacy for improved data management and reporting within coordination forums
    • Train team and SuperUsers on eLMIS system usage and requirements
    • Liaise with DDMS, DPPI, NMSA, and disease programs to ensure astute knowledge of DHIS2 and mSupply system and foster improved system use and understanding
    • Lead the team in identifying and effecting required eLMIS modifications and improvements over the course of the program
    • Ensure that program is implemented hand-in-hand with MoHS counterparts and executed in line with the goal of handover at the end of a 6-month period
    • Perform other tasks as necessary


    CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. We seek a highly committed and adaptable individual with a track record of delivering quality results with limited resources. The individual must be able to function independently and flexibly in a swift manner. CHAI hires exceptional individuals who can drive work plans to completion and meet milestones with little daily supervision.

    • Master’s degree in science, public health, or related discipline with at least 4 years relevant work experience or Bachelor’s degree with; 5+ years of work experience

    • Experience in public health with solid experience in supply chain in a developing country setting or related field

    • Exceptional interpersonal skills, and ability to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment

    • Experience implementing eLMIS system improvements, preferably with familiarity of mSupply

    • Proven program management skills, based on experience in strategic or operational management of multi-stakeholder programs/projects

    • Proven track records in the planning and execution of projects; including activity planning and coordination

    • Excellent problem solving, analytical, and quantitative skills

    • Ability to navigate complex government processes and influence decision-making in a professional and collaborative manner.

    • Ability to handle ambiguity and work independently and effectively in fast-paced, limited-structure environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently

    • Excellent written and verbal communication skills, including the ability to prepare and deliver compelling presentations

    •  High level of proficiency in Microsoft PowerPoint, Excel and Word

    •  Fluency in English required


    • Back end administration experience on DHIS2
    • Experience training users on eLMIS systems
    • Global health / healthcare industry experience
    • Fluency in Krio



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