Clinton Health Access Initiative

  • Program Officer, Supply Chain

    Sierra Leone
    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


    The team in Sierra Leone was initially engaged by the Ministry of Health and Sanitation (MoHS) to support the health sector’s recovery after the devastating Ebola crisis focusing on two program areas - Human Resources for Health and Supply Chain Strengthening. Supporting the improvement of Logistics Management Information Systems (LMIS) and electronic Logistics Management Information Systems (eLMIS) forms an important component of this supply chain work.


    Our team works to ensure that a well-functioning logistics management information system is in place to help the MoHS to be able to deliver the right drugs, in the right quantity, at the right time to health facilities so that health workers in turn can deliver the highest quality care to patients. This role will form part of a team offering support to the Directorate of Drugs & Medical Supplies (DDMS), the District Health Management Teams (DHMTs), National Medical Supplies Agency (NMSA) and various national health programs to optimise the supply chain through the strengthening of LMIS systems that will lead to increased availability of information on drug movement, level, and availability. This role is aimed at supporting the rollout of mSupply at district level, providing improvements in data reporting at all levels, and working with the team to identify and effect changes in LMIS report functionality within the national DHIS2 platform.


    CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. We seek a highly motivated and adaptable individual with a track record of delivering quality results with limited resources. The individual must be able to function independently and flexibly in a swift manner. CHAI hires exceptional individuals who can drive work plans to completion and meet milestones with little daily supervision.


    • Assist DDMS in the implementation of a national rollout plan for mSupply
    • Act as technical and programmatic touch point to:
      • conduct supportive supervision
      • analyse data
      • resolve any mSupply and/or DHIS2 system concerns through engagement with an ICT adviser on the team
      • liaise with DHMTs and DMSs on data use and status,monitor the status of data entry and use through analysis and follow ups on a monthly basis
    • Support training activities on mSupply and the RRIV platform on DHIS2
    • Assist the lead in coordination and planning activities both at central and district level
    • Engage with key counterparts on disease programs on mSupply rollout and DHIS2 use
    • Be a champion for improving LMIS data reporting and use through DHIS2 and mSupply use
    • Be part of a key team of SuperUsers, train new SuperUsers, and provide coordination and planning
    • Provide training on use of mSupply and RRIV use on DHIS2 for new SuperUsers
    • Review and analyse existing system use, and work with MoHS counterparts to understand, document, and work to effect changes required
    • Engage within team and with DPPI to support and assist in changes to system design
    • Troubleshoot mSupply and DHIS2 technical challenges at DDMS and amongst SuperUsers
    • Perform other tasks as necessary


    • Excellent problem solving, analytical and quantitative skills
    • Experience with rollout of eLMIS software
    • Minimum qualifications: Bachelor’s degree; 2 years of work experience
    • Ability to think strategically, handle ambiguity and work in a fast-paced, limited-structure, multicultural environment
    • Ability to learn on the job quickly
    • Strong organization skills
    • Excellent written and verbal communication skills
    • High level of proficiency in Microsoft Excel, PowerPoint and Word
    • Fluency in English
    • Experience working in Sierra Leone
    • Experience in use of mSupply and DHIS2 software


    • Back end administration experience on DHIS2
    • Experience training users on eLMIS systems
    • Global health/healthcare industry experience
    • Experience working on procurement and supply chain management
    • Fluency in Krio



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