• Assistant Program Officer

    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

    CHAI has been working in India since 2004 in close partnership with and under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States’ levels on an array of high priority initiatives aimed at improving health outcomes. Currently CHAI works across projects to expand access to quality care and treatment for HIV/AIDS, Hepatitis-C, tuberculosis, cancer and immunisation. Additionally, CHAI is also supporting the government of Madhya Pradesh (MP) on large-scale programs to arrest childhood and maternal mortality due to malnutrition, anaemia, diarrhoea and pneumonia, and helping increase access to quality Family Planning services.


    Vaccines Program:

    Vaccination is widely acknowledged as one of the most cost-effective and focused disease interventions. In addition, the unprecedented wave of new vaccines expected over the next decade has the potential to dramatically reduce the global burden of disease.


    Vaccines need to be stored in specialized cold chain equipment such as ILRs (Ice Lined Refrigerators) which should maintain a temperature between 2-8 ° Celsius. These vaccines are stored in ILRs at various levels of the supply chain such as the State & Regional Vaccine Store, District Vaccine Store, Community Health Centres and Primary Health Centres. To ensure that vaccines are available today and in the future to every child in the state, it is imperative to have sufficient storage capacity today as well as projected capacity at each of these levels (i.e., sufficient number and volume of cold chain equipment).


    Although India has made significant progress in the last decade in improving vaccine coverage and introducing new vaccines, many challenges remain. CHAI operates a vaccines program in India to support the Ministry of Health & Family Welfare on its Universal Immunization program (UIP) in the states of Madhya Pradesh, Uttar Pradesh and Bihar. The program also provides catalytic support to the National Cold Chain & Vaccines Management Resource Centre (NIHFW) on national projects. Our focus is on supporting the UIP program in improving availability, efficacy of vaccines and efficiency of vaccines systems through strengthening Cold Chain Management and Vaccines Delivery & Logistics. This entails working on various work streams such as Cold Chain Expansion, Network Optimization; Equipment Maintenance and Management, Temperature Monitoring, Stock Management and Vaccine distribution processes.


    Position Overview:

    The Vaccines program is looking for the Assistant Program Officer to support CHAI’s work with MoHFW to optimize and strengthen the Cold Chain Management, Vaccine Delivery and Logistics and help in achieving the Immunization goals. At a higher level, Assistant Program Officer will be involved in strengthening of institutional capabilities, robust and dynamic monitoring across various program verticals, on-going analysis of Cold Chain Management program data to inform decision making, resource mapping and mobilization, and engagement with the MoHFW and its partners. The position may require extensive local travel. The role entails working with an entrepreneurial mind set and self-motivation. A highly qualified, dynamic, energetic person with exceptional people skills and experience of working in challenging environments would make for a strong candidate for this role.  Demonstrated application of program implementation and problem solving in complex environments would be essential.


    • Support the Program Manager and state leadership to identify and define CHAI's overall strategy within the program area, develop clear operational plans for execution, and continually identify opportunities for CHAI to add value and maximize impact
    • Routinely create assessments and reports for the state government on various aspects of public health (including immunization) supply chain for programme improvement
    • Support the implementation of the program activities specifically cold chain network optimization and R & M vertical. The implementation includes but is not limited to supporting the design and implementation of project activities
    • Provide support to MOHFW and partners in designing and conducting analysis related to Cold Chain
    • Management and institutional strengthening and linkage to treatment and prevention services
    • Assist the program manager in developing key operational planning strategies, and extend programmatic support to fill the existing gaps and address identified risks
    • Collect and manage relevant national, state and district data including drafting data collection tools, leading data collection, managing and analysing data sets, synthesizing analyses from data to support decision making
    • Conduct operational assessments and gap analyses to inform program implementation design and decision making at national and sub-national levels
    • Participate in and support technical working group and other meetings related to project activities.
    • Inform the team and stay updated with recent issues including political and social aspects affecting health and immunization
    • Support monitoring of project progress including preparing periodic reports and/or presentations on areas of focus while closely maintaining deadlines;
    • Maintain excellent working relationships with relevant state, district and facility staff
    • Undertake any other duties as requested by the Program Manager or Country Director


    • Bachelors degree in Economics, Mathematics, Finance, Sciences, Business or related subjects.
    • Minimum 3 years of work experience in program implementation and operational role preferably in public health field
    • Excellent communication (written and verbal) and presentation skills
    • Proven track record of working in challenging multi-stakeholder environments & ability to build relationships with a range of stakeholders and drive immediate results
    • Entrepreneurial mindset, including ability to work independently, self-motivate, and propose and implement new initiatives
    • Ability to manage operations, handle ambiguity, and problem solve in a fast-paced, limited-structure, multicultural environment
    • Proven ability to learn and adapt quickly to new program settings with minimal supervision, learning new administrative and project management systems
    • A record of setting and achieving ambitious targets with limited guidance and an ability to think creatively
    • Excellent analytical skills, including strong proficiency PowerPoint, Excel (Good to be tech data and technology driven)
    • Fluent in English and Hindi
    • Willingness to travel if required and at short notice (including remote locations) is expected

    Preferred requirements:

    • MBA or Masters/advanced degree in public health or related disciplines
    • Prior experience working in Public Health space would be an added advantage


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