• Program Officer, Supply Chain Vaccine Management, Indonesia

    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org

    CHAI started supporting Indonesia’s Ministry of Health in 2008 to scale up adult anti-retroviral therapy through improving supply chain management, as well as providing technical assistance for improving the quality of ART and laboratory systems to support HIV care and treatment. In recent years, CHAI has expanded its support to the Ministry of Health to other areas including hepatitis and helping to facilitate BMS (Bristol-Myers Squibb) to donate pan-genotypic DAA (Direct-acting Antiviral), daclatasvir, more effective treatment for HCV patient, improving access to family planning, point of care diagnostics, mhealth, maternal and child health, and technical support for the Ministry of Health’s drive to sustainably fund healthcare.

    Overview of the CHAI Indonesia Vaccines Work
    In mid-2016, CHAI launched its vaccines program to support the Expanded Program on Immunization (EPI) and the Indonesian Ministry of Health (MoH) to accelerate the introduction of the PCV vaccine, specifically focusing on assisting the government to make an informed and coordinated decision on PCV introduction.

    The EPI faces several challenges in its attempt to introduce new vaccines like PCV. For example, as Indonesia is no longer eligible (as of 2018) for Gavi funding assistance, the EPI has to mobilize funding for the procurement of costly new vaccines as well as strengthen its immunization system to deliver vaccines effectively. CHAI expanded its support to MoH to manage the transition from Gavi funding and address associated system management gaps.

    CHAI also supports EPI with strengthening cold chain infrastructure, cold chain management, and supply chain systems in order to ensure that newly introduced and routine vaccines are a) available to children b) stored and transported in potent condition and c) delivered to the population in an efficient manner. CHAI’s Vaccines Delivery team is looking for a Program Officer to support the implementation of this program.

    Position Overview
    CHAI is looking for a dynamic, energetic individual with exceptional people skills, highly qualified with experience in vaccines or related field, and experienced in working in challenging environments to support its Indonesia vaccine program. This is a very demanding post, which will prove to be very rewarding for the right candidate.


    • Support the MoH to accurately forecast vaccine needs to maximum efficiency and eliminate and prevent stock-outs
    • Support the MoH to put in place systems that can provide regional stock visibility
    • Support the MoH to prepare and feasible realistic distribution plans, which will ensure that vaccines, diluents, injection materials, safety boxes, and reporting and stock management tools are distributed adequately and used appropriately
    • Support the EPI to measured and managed the vaccine supply chain for continuous quality improvement, including an accurate assessment of system costs and performance, and benchmarking against other, high performing supply systems
    • Develop influential presentation materials that work for varying audiences
    • Build and manage relationships with key individuals in health offices, in CHAI and relevant partner organization
    • Lead CHAI stock management work in subnational areas and identify potential areas of additional support in other regions
    • Support the Program Manager to identify and define CHAI's overall strategy within the program area, develop clear operational plans for execution, and continually identify opportunities for CHAI to add value and maximize impact
    • Collaborate with government to ensure skills transfer and government ownership, identify the most critical hurdles to scale-up, and develop innovative strategies to address them.
    • Liaise closely with technical partners in government to monitor and evaluate interventions against objectives and targets, bringing in technical expertise when needed to ensure rapid implementation
    • Develop strong working relationships with key stakeholders in government, international partners, donors and NGOs, and ensure maximum coordination of resources and effort for successful implementation and scale-up
    • Support the Program Manager to develop and manage work plans, budgets, schedules and logistics plans for key activities
    • Perform other tasks as necessary


    • Degree in relevant field plus 4 years work relevant experience. Advanced degree desirable
    • Demonstrated strong analytical, leadership, and problem solving skills
    • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously
    • Proven ability to build relationships with a range of stakeholders and drive immediate results
    • Excellent oral and written communication skills
    • High levels of proficiency in Microsoft Word, Excel, PowerPoint, and internet applications
    • Ability to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously
    • Strong interpersonal and written and verbal communication skills, and an ability to build professional relationships with key stakeholders
    • Ability to learn on the job quickly and absorb/synthesize a broad range of information
    • Ability to react quickly to ad-hoc requests while managing an existing workload
    • Experience in a healthcare preferably a background in vaccines or related field
    • Experience with and knowledge of supply chain concepts
    • Strong quantitative and problem-solving skills; including advanced proficiency using Microsoft Excel
    • Experience in the planning and execution of large scale projects; including budgeting and activity planning
    • The ability to build relationships and influence stakeholders
    • Experience structuring and leading evidence-based decision making processes


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