• Senior Program Officer

    Full Time
    Program (Division)
    Country Programs - Country Teams
    Additional Location Description
    Kampong Chhnang province, Cambodia
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


    Program Overview

    In Cambodia, CHAI provides technical and management assistance to the National Center for Parasitology, Entomology and Malaria Control (CNM) of the Ministry of Health of Cambodia with a long-term goal to enable Cambodia to achieve malaria elimination. The overall objective of CHAI’s malaria work in Cambodia is to ensure CNM has evidence-based strategies, strong operational plans and necessary financial resources to effectively implement interventions for elimination. In 2015, CHAI helped the Cambodia government develop Malaria Elimination Action Framework (MEAF) 2016-2020 for Plasmodium falciparum malaria elimination and has assisted in the mobilization of donor resources for the implementation of national strategies as per the MEAF. CHAI works closely on day-to-day basis with CNM technical units in multiple areas including strengthening clinical services through the Public-Private Mix Program (PPM), Village Malaria Workers (VMW) network and helping strengthen surveillance and analytics to improve prevention and response interventions. CHAI also provides program management support to CNM to improve grant and financial management with a goal to ensure maximum and effective utilization of donor-awarded resources.


    In 2018, CNM plans to initiate the national malaria elimination program in the provinces of Banteay Meanchey, Siem Reap, Kampong Thom and Kampong Chhnang in northwestern Cambodia. To provide technical and management assistance on the ground for this malaria elimination program of the Royal Government of Cambodia, CHAI is setting up a team for sub-national malaria program at Provincial Health Department (PHD)/Operational Health District (OD) level in elimination areas.


    Position Overview

    The Senior Program Officer (SPO) position will help accelerate Cambodia’s drive towards malaria elimination by providing support at provincial health levels for the roll out of new surveillance strategies in context of malaria elimination and strengthening of program management to ensure successful transition to and sustainability of the national elimination program in the long term. This work will focus on strengthening active surveillance systems, especially to apply new case-based reporting and investigation tools, and strengthening of program management in compliance with Program Management Guidelines released by Principal Recipient of Global Fund grants for malaria in Cambodia.


    The SPO will establish and maintain relationships with PHDs and ODs in elimination areas and will ensure that the CHAI’s team of program officers in the elimination ODs is delivering high-quality, impactful work as per CHAI goals.  S/he will actively identify bottlenecks in implementation and support areas for capacity-building across the health levels. The SPO will need to work very closely with the Program Manager and CHAI team at central level to ensure national-level policies are operationalized appropriately on the ground.


    The SPO must be a highly motivated, entrepreneurial individual with outstanding problem-solving, managerial, analytical, and communication skills.  S/he must be able to function independently and have a strong commitment to excellence. It’s highly important that the SPO feels comfortable in and is able to persist in unstructured environments with little available information and involving multiple stakeholders.


    The SPO will oversee a team of 3-5 program officers working on a daily basis with different ODs in 1-3 elimination-targeted provinces. The position entails high level of coordination with the CHAI team at the central level. The position reports to the Program Manager, Malaria Elimination in Cambodia and will be based in Kampong Chhnang province. Substantial travel (50-75%) is expected within Kampong Chhnang and Kampong Thom provinces and occasional travel to Phnom Penh for central level meetings and trainings. 


    CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. We seek a highly committed and adaptable individual with a track record of delivering quality results with limited resources. S/he should be able to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently. The ideal candidate will also possess cultural sensitivity skills and demonstrate high emotional intelligence, as they will be working closely with government and external partners.


    • Be the focal point for CHAI support to Kampong Chhnang and Kampong Thom, to establish and maintain direct relationships with the PHDs/ODs; train program officers to maintain existing and establish new relationships with malaria teams of ODs/HCs;
    • Work closely with Program Manager of Malaria Programs; the CHAI team at central and global level to ensure CHAI overall support in priority areas is delivered effectively as per CHAI goals;
    • Train and coach the team of 3-5 Program Officers on a day to day basis, to ensure optimal delivery of CHAI support in elimination-targeted provinces;
    • Develop workplans and lead operational assessments for the roll out of elimination programs in designated PHDs/ODs and prioritize the support areas for CHAIs’ sub-national malaria programs;
    • Be responsible for the roll out of surveillance strategies for elimination in the designated provinces;
    • Be responsible for the strengthening of program management including planning, budgeting, forecasting, monitoring and reporting at PHD/OD level in the designated provinces;
    • Work closely with PHDs, ODs, CNM and CHAI team at the central level to ensure smooth implementation of central-level policies and to troubleshoot any implementation issues that may arise from time to time;
    • Support the development of training materials and trainings to build the capacity of provincial, district and health centers active surveillance;
    • Be responsible for the management of CHAI budgets for implementation of the sub-national program;
    • Ensure CHAI’s representation in provincial level malaria task force meetings and other such coordination mechanisms at sub-nation level on regular basis;
    • Identify key impediments to the successful execution of the malaria elimination strategy at the provincial and district levels; mobilize CHAI resources within Country and Regional Malaria Teams to develop solutions to rapidly address these bottlenecks;
    • Work with CHAI Global Malaria Team for the generation of evidence from the implementation of national elimination strategies;
    • Develop and present progress reports on CHAI’s sub-national support to CNM/CHAI leadership as needed;
    • Identify strategic areas for expansion and contribute to internal strategic planning or proposal development at CHAI as needed;
    • Work in team to promote effective communication within CHAI subnational team and support CHAI leadership in establishing effective coordination mechanisms with the CHAI team at central level;
    • Actively promote and adhere to CHAI’s safety and security plans;
    • Other responsibilities as required by the Program Manager.


    • Bachelor’s degree with at least 4 years of work experience in public health or a health-related discipline, business administration or international development;
    • Proven experience in managing a team with multiple work streams;
    • Prior experience of working with the Cambodian government at sub-national level with provincial and district health authorities; proven ability to work progressively in relationship-based environment;
    • Demonstrated ability to work remotely and with minimal supervision;
    • Strong problem solving skills and quantitative and qualitative analytical capabilities;
    • Result-oriented communication skills, a structured and assured oral and written communication style (both English and Khmer);
    • Ability to navigate complex organization processes and influence decision-making in a professional and collaborative manner;
    • Exceptional qualities to coordinate with a diverse group of stakeholders;
    • Advanced analytical skills to create compelling, logical presentations using PowerPoint, and develop or use Excel based tools for quantitative analysis;
    • Advanced analytical skills and problem-solving with proven ability to develop and apply quantitative models using Excel and other tools to address specific challenges and improve working practices with a focus on outcomes.


    • Prior experience of working with the Cambodian government at sub-national level with provincial and district health authorities;
    • Knowledge of malaria and/or other major global infectious disease problems;
    • Proven experience in managing team and/or scaling up field operations.


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