• Associate Director, Laboratory Services Team

    United States
    Full Time
    Program (Division)
    Access Programs - Laboratory Services
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


    Team Overview:

    The Laboratory Services Team (LST) is a key source of support for Ministries of Health and CHAI's country teams, and works to address barriers to access and foster a healthy competitive marketplace for essential diagnostic testing. LST plays the lead role in coordinating work globally on access to diagnostics, working closely with diagnostics manufacturers, governments, and multilateral organizations to lower prices, increase access to testing, and accelerate the entry and uptake of new innovative products.


    Position Overview:

    The Associate Director (AD) will support a large program of work focused on introducing innovative diagnostic products across sub-Saharan Africa. The AD will support the program directors to plan for and drive the project activities forward and manage the overall program operations.


    We are seeking a highly motivated individual with outstanding project and relationship management skills, cross-matrix experience, and strong communication skills. The candidate must be able to function independently and flexibly and have a strong commitment to excellence. CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.


    • Manage all operational aspects of a large donor-funded grant, which includes managing and resolving operational issues and executing operational activities to ensure the project runs smoothly and successfully achieves its goals and targets
    • Develop, establish, modify and clarify processes, procedures and SOPs, as needed, to support project activities and ensure compliance with grant contract and CHAI policy
    • Coordinate and communicate effectively with the program directors and other technical across other global and country teams within CHAI
    • Serve as a primary interface on a regular basis with the donor team and other key donor stakeholders, ensuring the strong relationship is further developed
    • Undertake proven project management strategies and approaches to maximize the performance and delivery effectiveness of the team
    • Develop and utilize project management tools that effectively track the team’s work and deliverables
    • Oversee the commodity procurement activities, including tracking and reporting, with the assistance of the Senior Associate
    • Take lead on grant budgeting and financial oversight in collaboration with the Finance Manager and the program directors
    • Manage the production of grant deliverables globally and across countries, including donor reports and presentations for external meetings and conferences
    • Manage the semi-annual donor reporting process and respond to ad-hoc information requests from donors
    • In partnership with the Global Contracts team and AP, develop and manage contracts with consultants/subcontractors and partners, including coordination of follow-up, reporting, invoicing, and payment
    • Organize and host high-level calls with partner organizations and lead the core team responsible for planning project meetings
    • Maintain organized and complete online project documentation and files with support from the Program Operations Associate
    • Perform other responsibilities, as requested by supervisor and program directors


    • Bachelor’s degree plus at least 10 years of work experience
    • Work history successfully managing large complex projects
    • Excellent written and oral communications skills
    • Detail-oriented with strong organization skills
    • Ability to handle multiple tasks simultaneously, set priorities, and work independently
    • Ability to be effective in high-pressure situations and work in a fast-paced, limited-structure, multicultural environment
    • A high level of diplomacy and negotiation skills
    • Ability to build strong relationships with senior management and external partners
    • Ability to coordinate the production of high quality deliverables either directly (for project management deliverables) or through project management of other team members
    • High level of proficiency in relevant computer applications particularly Excel, PowerPoint and Word
    • Familiarity with project financial management and budgeting
    • Familiarity with global health issues
    • Flexibility to travel within the US and internationally (up to 25-40% of time)


    • Pharmaceutical/diagnostics/healthcare industry experience
    • MBA or Master’s degree in Public Health
    • Project Management Professional (PMP) certification
    • Experience working in developing countries or resource limited settings


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