The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org
The Laboratory Services Team (LST) is a key source of support for Ministries of Health and CHAI's country teams. LST works to address barriers to access and foster a healthy, competitive marketplace for essential diagnostic testing. The team coordinates global efforts access to diagnostics, working closely with diagnostics manufacturers, governments, and multilateral organizations to lower prices, increase access to testing, and accelerate the entry and uptake of new innovative products.
The Senior Manager, Country Support will oversee LST’s team of Country Support Managers (CSMs), whose portfolios span across 15 countries and 3 disease areas (HIV, TB, and HCV). CSMs work with country teams to ensure the rapid scale-up and effective management of high-quality diagnostics for endemic diseases by providing insight on policy and operations optimization, program design and implementation best practices, and support of forecasting and procurement of essential diagnostic products. The Senior Manager will oversee LST’s county support team, leading strategy, maintaining alignment between country teams and LST, and working through the team members to achieve of program objectives across countries.
The Senior Manager will play an important role in global negotiations with diagnostics manufacturers to lower prices, and with the development of new procurement strategies such as instrument rental deals to enable easier product switching. She/he will ensure that partner country considerations are factored into LST’s market-shaping strategy in order to engender sustained competition in the global diagnostics market. In doing so, the Senior Manager will develop strong relationships with various teams within CHAI, Ministries of Health, diagnostics manufacturers, and partners in partner countries.
The role requires frequent, extended travel, the ability to cultivate and sustain relationships across levels of seniority, and exceptional qualitative and quantitative analytical abilities. Time management, task prioritization, team leadership, and communication skills are essential, as is a commitment to excellence.