• Manager, Immunization Delivery

    New Delhi
    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org.


    CHAI, in partnership with William J Clinton Foundation (India), has been working in India since 2004 in close partnership with and under the guidance of the Ministry of Health and Family Welfare (MoHFW) at the Central and States level on an array of high priority initiatives aimed at improving health outcomes. Currently CHAI works across projects in HIV/AIDS, Hepatitis-C, Tuberculosis and immunisation. Additionally, CHAI is also supporting the government of Madhya Pradesh (MP) on large-scale programs to arrest childhood and maternal mortality due to malnutrition, anaemia, diarrhoea and pneumonia, and helping increase access to quality FP services.


    Vaccines Program

    Vaccination is widely acknowledged as one of the most cost-effective and focused disease interventions. Vaccines need to be stored in specialized cold chain between 2-8 ° Celsius at various levels of the supply chain such as the State & Regional Vaccine Store, District Vaccine Store, Community Health Centres and Primary Health Centres. To ensure that vaccines are available today and in the future to every child in the state, it is imperative to have sufficient storage capacity today as well as projected capacity at each of these.


    CHAI operates a vaccines program in India to support the Ministry of Health & Family Welfare on its Universal Immunization Program (UIP) in the states of Madhya Pradesh, Uttar Pradesh and Bihar. The program also provides catalytic support to the National Cold Chain & Vaccines Management Resource Centre (NCCVMRC) which is based out of NIHFW on national projects. CHAI’s focus is on supporting UIP in improving availability, efficacy of vaccines and efficiency of vaccines systems through strengthening Cold Chain Management and Vaccines Delivery & Logistics. This entails working on various work streams such as Cold Chain Expansion, Network Optimization; Equipment Maintenance and Management, Temperature Monitoring, Stock Management and Vaccine distribution processes and Policy and Implementation.


    The Vaccines program is looking for a program manager who can shoulder the dual responsibilities of the working closely with the senior leadership on project strategy and of leading the program's verticals. CHAI seeks a highly-motivated, entrepreneurial individual with outstanding analytical skills, problem-solving ability and communication skills. The manager must be able to function independently, be comfortable working and coordinating the operations of cross functional teams, be flexible, and have a strong commitment to excellence.  CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic.


    • Develop and oversee the strategic direction and implementation of the Vaccine Delivery Program, ensuring consistent improvements immunization supply chain through strengthening Cold Chain Management and Vaccines Delivery & Logistics
    • Build and maintain trust-based relationships with MoHFW, government stakeholders and key partners at a senior level
    • Manage the various program work streams such as Cold Chain Optimality, Cold Chain Planning and Management, Cold Chain Equipment Maintenance, Institutional Strengthening and Stock Management
    • Provide in-depth and high-quality technical assistance to MoHFW on its Universal Immunization program (UIP) in the states of Madhya Pradesh, Uttar Pradesh and Bihar
    • Provide strategic insight at technical working groups and/or other high level meetings/conferences as a senior level representative of CHAI
    • Build program by continually developing capacity and skills of staff, identifying human resources needs and leading recruitment of new team members
    • Undertake donor and grant management and manage the operations and finances of the program to meet deliverables within the appropriate timeframes
    • Work with leadership to further the scope of the program and identify news areas where CHAI can deliver value


    • 7-10 years of experience in a demanding results driven environment, in the private sector, with relevant mid-management leadership experience
    • Master’s degree in business administration, management sciences or a related field
    • In-depth understanding of procurement and supply chain processes, ideally in a health context
    • Ability to manage multiple projects or work streams
    • Highly entrepreneurial and with strong self-motivation
    • Demonstrated success in coordinating various stakeholders/interests (public sector engagement would be highly relevant) and developing strong relationships in order to drive a process successfully
    • Exceptional diplomacy and interpersonal skills, demonstrated ability to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment
    • Ability to navigate complex government processes and favourably influence decision-making in a professional and collaborative manner
    • Proven experience in mentoring and leading teams in a fast-paced and changing environment
    • Fluency in English & Hindi
    • Preference would be given to candidates with strong experience in management and /or healthcare consulting (or development sector consulting) with reputed consulting firms. Significant government stakeholder management experience would be a strong positive


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