• Program Officer, Malaria Program (Surveillance)

    Full Time
    Program (Division)
    Country Programs - Country Teams
    Additional Location Description
    Kampong Chhnang Province
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org.


    In Cambodia, CHAI provides technical and management assistance to the National Center for Parasitology, Entomology and Malaria Control (CNM) of the Ministry of Health of Cambodia with a long-term goal to enable Cambodia to achieve malaria elimination. The overall objective of CHAI’s malaria work in Cambodia is to ensure CNM has evidence-based strategies, strong operational plans and necessary financial resources to effectively implement interventions for elimination. In 2015, CHAI helped the Cambodia government develop Malaria Elimination Action Framework (MEAF) 2016-2020 for Plasmodium falciparum malaria elimination and has assisted in the mobilization of donor resources for the implementation of national strategies as per the MEAF. CHAI works closely on day-to-day basis at central level with CNM and subnational level with provincial health departments (PHDs) and operational districts (ODs) in elimination-targeted provinces in multiple areas including strengthening clinical services through the Public-Private Mix Program (PPM), Village Malaria Workers (VMW) network and strengthening of program management for improved absorption of Global Fund resources.


    In 2018, CHAI is also working closely with CNM and partners to upgrade and roll out the new DHIS2-based Malaria Information System (MIS) with functionalities that are required for the implementation of malaria elimination strategies as per MEAF 2016-2020. CHAI will support CNM to roll out the new DHIS2-based MIS in an elimination-targeted province (Kampong Chhnang) in the first year followed by the scale up to the rest of the country in 2019 and 2020 as per the national surveillance plans.


    Locations: Kampong Chhnang Province (1 position)


    Description: The key goal for the role of the Program Officer (PO) will be to ensure the operationalization of overall national malaria elimination program in the designated OD(s) of Kampong Chhnang. In addition, the PO will also serve as the focal point at the provincial level for the implementation of new DHIS2-based MIS in Kampong Chhnang province. Key areas of responsibility will include the strengthening of program management in the designated OD(s) to ensure successful transition to and sustainability of the national elimination program in long term, and serve as a resource for the CHAI subnational team and the government staff for the roll out of new DHIS2-based MIS in the province.


    The PO will establish and maintain direct relationships with the OD and Health Centers (HC) staff in the designated OD(s) and will ensure the delivery of high quality CHAI support to these health levels. S/he will actively identify and resolve bottlenecks in implementation and work toward building the capacity at PHD, OD, HC level, including VMWs and PPs, as per CHAI program goals. S/he will serve as the focal point for CHAI support in designated ODs and will work in collaboration with the CHAI team at central level to ensure the new DHIS2-based MIS, national-level policies; guidelines are operationalized effectively on the ground.


    The position reports to the Senior Program Officer (SPO) based in Kampong Chhnang, and will be based at the Kampong Tralach OD of the province. Substantial travel within the province is expected.


    Program Management


    • Work closely with SPO and the CHAI team at central level, particularly the Surveillance-focused staff, to ensure CHAI overall support in priority areas is delivered effectively as per CHAI goals;
    • Work closely with PHDs, ODs, HCs, CNM and CHAI team at the central level to ensure smooth implementation of central-level strategies and policies;
    • Ensure the malaria program at OD and HC level is functioning in compliance with the donor guidelines; be responsible for the strengthening of program management including planning, budgeting, monitoring and reporting in the designated OD(s);
    • Regularly monitor and alert SPO and Program Manager in case of emergency situations; assist in the development of response plan and oversee its execution as needed;
    • Support OD(s) in regular monitoring and supervision of HCs, VMW and PPM programs to ensure that high quality early diagnosis and treatment services are available as per the national policies to communities at risk and their capacity is built for following the national malaria surveillance guidelines;
    • Represent CHAI in OD-level malaria task force meetings and other such coordination mechanisms at sub-nation level on regular basis.




    • Serve as focal point for the developed DHIS2-based MIS tools and work with the PHDs, ODs, HCs, VMWs and PPs to gather feedback; provide user support to end users to address user questions and troubleshoot issues at the ground;
    • Support and monitor the rollout and usage of the DHIS2-based MIS in the province for any bottlenecks, timeliness and completeness of reporting;
    • Support the CHAI team in providing on the job training support to PHD, OD, HC staff, and VMWs in the use of DHIS2 web forms, Android data collection tools and dashboards;
    • Support SPO and PO(s) in cultivating a culture of data-use within the PHD and ODs by strengthening usage and analysis of data and the quality of data inputs.




    • Participate in internal work planning; execute the work plan approved by SPO and update as needed;
    • Collaborate with the SPO to ensure that operations are in line with CHAI policies and procedures;
    • Identify strategic areas for expansion and contribute to internal strategic planning for CHAI’s overall goals in malaria in Cambodia;
    • Work in team to promote effective communication within CHAI subnational team and support CHAI leadership in establishing effective coordination mechanisms with the CHAI team at central level;
    • Actively promote and adhere to CHAI’s safety and security plans;
    • Other responsibilities as required by the SPO.


    CHAI places great value on relevant personal qualities: resourcefulness, responsibility, tenacity, independence, energy, and work ethic. We seek a highly committed and adaptable individual with a track record of delivering quality results with limited resources. S/he should be able to work independently and effectively in high-pressure, fast-paced environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently. The ideal candidate will also possess cultural sensitivity skills and demonstrate high emotional intelligence, as they will be working closely with government and external partners.


    • Bachelor’s degree;
    • At least 3 years of work experience in public health, monitoring & evaluation in non-profit or public sector, business administration or international development;
    • At least 1 year of experience in data management and analysis;
    • Prior experience in malaria or any disease surveillance is highly desirable;
    • Prior experience of working with the Cambodian government at sub-national level with provincial and district health authorities; proven ability to work progressively in relationship-based environment;
    • Demonstrated ability to work remotely and with minimal supervision;
    • Strong problem solving skills and quantitative and qualitative analytical capabilities;
    • Result-oriented communication skills, a structured and assured oral and written communication style (both English and Khmer);
    • Ability to navigate complex organization processes and influence decision-making in a professional and collaborative manner;
    • Advanced analytical skills to create compelling, logical presentations using PowerPoint, and develop or use excel based tools for quantitative analysis;
    • Willing and comfortable to travel frequently within the province; to Phnom Penh or in the region for meetings as needed.



    • Knowledge of malaria and/or other major global infectious disease problems;
    • Prior work experience in malaria control and/or elimination projects;
    • Experience with DHIS2 or other surveillance information system.


    Duration: 1 year contract; and extendable based on performance and funding


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