• Program Manager, HIV Access

    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: www.clintonhealthaccess.org


    In Zambia, CHAI’s HIV Access Program (HAP) is supporting the Government of Zambia (GRZ) to accelerate the uptake of optimal products by taking an end-to-end approach to product introduction to ensure that optimal products rapidly and consistently reach the patients that need them.


    The HIV Access Program Manager will be tasked with the responsibility for growth and evolution of the Zambian HIV Access Program. The Program Manager will provide high-quality technical assistance to Zambia's Ministry of Health to assist with program design; rollout and influencing the national policies to remove barriers to the scale-up of the national ART program. This will be done by ensuring that Access Program goals and objectives are met in a timely manner and according to the country planning matrix.


    CHAI seeks a full-time Program Manager, HIV Access to work on the HIV Access team and to be based in Lusaka, Zambia. S/he will work under the direct supervision of the Senior Program Manager, HIV/AIDS, Health Financing and Research. S/he will serve as an important part of CHAI Zambia’s management team and align program strategy with the overall country perspective to secure the bigger picture of CHAI’s mission.


    1. Build and maintain a thorough understanding of the HIV/AIDS landscape, health systems, priorities, and gaps both in Zambia and globally in order to identify strategic opportunities for program growth to achieve CHAI's overall objectives
    2. Accelerate the introduction and uptake of optimal ARVs for both pediatric and adult patients
    3. Support the country in assessing opportunities for optimization of national treatment guidelines and roll out of new formulations and develop interventions to overcome identified bottlenecks
    4. Provide technical assistance to service delivery points through the Ministry of Health to identify and overcome barriers to access high quality, low cost ARVs and other essential medicines
    5. Provide support to Medical Stores Limited and other key partners in the implementation of the National Supply Chain Strategy
    6. Represent CHAI in Supply Chain, Pediatric and Adult TWGs at MOH and other relevant external parties’ meetings
    7. Ensure liaison with global teams, particularly HAP In order to align the local strategy with the global strategy
    8. Consolidate, manage, and communicate key information about the Zambia HIV Access Program to management to facilitate the ongoing success of the program. Activities should include but not be limited to:
      • Participation and advocacy in quarterly and annual forecasting & quantification meetings
      • Execute day-to-day transactional support activities including but not limited to core budgeting, and performance target-setting to enhance access to essential medicines
      • Manage effective communication both internal and external, while maintaining an up-to-date overview of the Zambia Access Program to share with donors, management, and staff.
      • Meet all internal reporting requirements
      • Support to other Access team members to ensure that over time, the objectives and deliverables of CHAI Zambia Access Programs are met


    • Bachelor’s degree in Pharmacy or other Health Sciences. A Masters’ degree will be an added advantage
    • 5+ years’ work experience in the NGO or private sector working in a demanding, results-oriented environment
    • Excellent written and verbal communication skills
    • Demonstrated strong problem solving, analytical and quantitative skills
    • Ability to navigate complex government processes with multiple influencers to negotiate and achieve consensus
    • Ability to handle multiple tasks simultaneously, set priorities and work independently and flexibly with a strong commitment to excellence
    • Entrepreneurial mindset, including ability to work independently, self-motivated, propose and implement new initiatives
    • Strong desire to work in a fast-paced, limited-structure, multicultural environment
    • High level of proficiency in Microsoft Office, particularly Excel, PowerPoint and Word
    • Available for domestic and limited international travel


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