Technical Advisor – TB/HIV Information Systems Integration in Dep. of Correctional Services

South Africa
Full Time
Program (Division)
Country Programs - Country Teams


The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit:


CHAI South Africa’s Monitoring & Evaluation (M&E) and Health Information Systems (HIS) Program

In response to the policy shift to standardize the monitoring and evaluation system for the National ART and TB programs in South Africa, the CHAI M&E/HIS program has played a significant role since 2011 in strengthening the rollout of the 3-Tiered M&E System for the National Department of Health (NDOH). Since January 2015, CHAI has supported the NDOH to integrate the TB and HIV information systems at facility level, which are now used to monitor HIV, pre-ART, ART and TB. CHAI continues to support the NDOH to implement and maintain a standard HIV/TB M&E system nationally, and to strengthen the quality and utilization of routine data in order to enhance clinical service provision and to inform program management.


Overview of the post

The Technical Advisor – TB/HIV Information Systems (THIS) Integration in Department of Correctional Services (DCS) will act as an NDOH resource to provide the Department of Correctional Services (DCS) with technical support, national-level coordination, and expertise on TB/HIV Health Information Systems initiatives, integration, and interoperability. The TA-THIS DCS will play a critical role in developing and disseminating Standard Operating Procedures and guidance to DCS to implement, utilize, and maintain TIER.Net, and to ensure alignment with national health information systems processes, guidance and initiatives, as well as with national eHealth strategies.


The position reports to the Program Manager, and is based at the NDOH office in central Pretoria. The TA-THIS DCS is expected to travel approximately 30% of the time. This is a one-year contract position, with possibility of extension.


  • Support integration of DCS facilities into national-level discourse and strategy on health information systems, which extends to the routine district health information system and integrated TB/HIV Information systems
  • Develop, refine, and roll-out guidance material and SOPs relating to the implementation and maintenance of TB/HIV Information Systems integration in DCS
  • Develop relationships and drive conversations to ensure proper entrenchment and utilization of the TB/HIV health information system in the DCS context
  • Develop and implement strategies to improve data quality and drive data utilization specific to the DCS context
  • Coordinate, strategically, with DCS management staff to ensure full integration of TIER.Net into patient and facility management practices
  • Drive alignment with district health information system
  • Strategically steer processes to ensure reporting of routine performance data from DCS sites to the DHIS
  • Support engagements with DCS officials throughout the health system cascade to provide implementation support and ensure adherence to guidelines and SOPs
  • Navigate complex government processes and favorably influence decision-making in a professional and collaborative manner
  • Support the preparation of strategic documents to inform NDOH and DCS interventions
  • Support the production of an annual work plan and all quarterly and routine reports
  • Perform other tasks as necessary


  • Tertiary level degree in public health, epidemiology, biostatistics or equivalent experience
  • Minimum 5 years of experience in working with, implementing, and/or maintaining ART and/or TB M&E systems, notably TIER.Net, DHIS, and/or ETR.Net
  • Experience working within the Department of Correctional Services system, with a focus on driving implementation and utilization of TB/HIV health information systems
  • Experience driving health information system initiatives in resource-limited and complicated operating environments
  • Experience in leveraging ART and TB data to strengthen program performance
  • Experience in developing and facilitating trainings and quality improvement processes
  • Experience working with government officials and health system actors at various levels
  • High level of proficiency in Microsoft Office (Word, Excel, PowerPoint, OneNote, Outlook), internet and Skype
  • Valid driver’s license


Required skills and behaviors:

  • Excellent interpersonal and communication skills (written and oral English)
  • Attention to detail, strong commitment to excellence
  • Fast learner
  • Analytical and critical thinking
  • Results-oriented, able to multi-task and to work at a rapid pace
  • Strong organizational skills
  • Self-directed, able to work independently, set priorities, and manage time effectively
  • Entrepreneurial approach to problem solving and working within non-standard contexts
  • Able to efficiently communicate and collaborate with physically dispersed managers and team members
  • Approachable, able to build and maintain effective relationships with the team, colleagues, NDOH, and external partners
  • Proactive, flexible, resourceful, resilient, able to resolve problems
  • Values diversity, able to work in multicultural and multidisciplinary teams
  • High ethical standards, integrity, honesty, openness and transparency


Advantages and desired skills:

  • Master’s Degree in Public Health or relevant field



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