• Senior Program Officer, Procurement and Supply Chain

    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


    Despite recent advances, Zambia continues to experience high maternal and neonatal mortality rates. As of 2014, the maternal mortality ratio (MMR) was estimated to be 398 per 100,000 live births, and the neonatal mortality rate (NMR) was 24 deaths per 1,000 live births.[1] Zambia has one of the highest total fertility rates (6.2 children per woman) in the world. While nearly half of married women use a modern contraceptive, 21% have an unmet need for Family Planning (FP). Adolescent girls are particularly at risk due to societal factors. 32% of adolescents aged 15-17 and 60% of those aged 18-19 are sexually active in Zambia. Almost one in five adolescent girls aged 15-19 are already married (compared to only one in 100 adolescent boys); and 25% of girls aged 17 and 60% of girls aged 19 have already started child bearing.[2]


    Recognizing the need for an innovative and high impact response to reduce the maternal and neonatal mortality rates by 40% over 4 years, Clinton Health Access Initiative (CHAI) plans to roll out a comprehensive Sexual, Reproductive, Maternal and Newborn Health (SRMNH) program, which uses an integrated approach to ensure that women and babies have access to high quality delivery, postpartum and postnatal services, no matter where a delivery occurs, create linkages through the entire system from communities up to tertiary care, and leaves a sustainable system for on-going impact. 


    CHAI is seeking a Senior Program Officer, Procurement and Supply Chain. The Senior Program Officer will coordinate the implementation of supply and equipment procurement plans at district level. The Program Officer must demonstrate knowledge and experience in managing donor-funded procurement and maintaining a high ethical standard in relations with suppliers and other stakeholders. He or she must demonstrate strong analytical and negotiation skills and experience managing relationships within the government and with partners.  Strong communication, organization and problem solving skills are pre-requisites for this position.


    This position will report to the Program Manager, Health Systems Strengthening and will be based in Lusaka. Frequent travel in-country will be required. The position is subject to donor approval and funding being available.


    [1] CSO, MOH, TDRC, University of Zambia, and Macro International Inc., 2014.

    [2] 2015 Zambia Health and Demographic Survey


    Technical support:

    • Provide technical support on supply chain and distribution systems
    • Strengthen district forecasts and improve supply planning processes, and build the forecasting and supply planning capability on district teams
    • Integrate procurement of quality, affordable SRMNH products into routine quantification and procurement processes
    • Conduct contraceptive finance gap analyses by quantifying the gap between required supplies and committed funding from the government and donors and support the MoH o utilize the analysis to prioritize products with the greatest gaps and most urgent needs and to advocate for additional funding
    • Develop system to monitor stock on hand, consumption and orders of family planning commodities and products
    • Provide technical support to introduce new and/or underutilized products (and integrate products into the supply chain where necessary, including logistics information system
    • Collaborate with the Ministry of Health to mitigate supply chain related barriers
    • Coordinate the implementation of the procurement plan at district levels
    • Provide technical support to ensure that health facilities are adequately supplied with appropriate health commodities and devices
    • Ensure updated data is available for forecasting and supply planning using relevant supply chain tools (inventory and tracking), service level statistics and demographic data.
    • Track the use of Non Pneumatic anti-shock garments (NASGs) and neonatal resuscitation kit and document outcomes.
    • Provide oversight on the distribution of CHA kits and commodities


    Program management:

    • Support development of regular activity work plans and budgets and ensure that deliverables and milestones are met in a timely fashion
    • Support the monitoring of program progress and deliverables against the work plan
    • Prepare regular reports (monthly, quarterly etc.) on the SRMNH program implementation in selected districts for submission to the Program Manager, Health Systems Strengthening
    • Assist the SRMNH team in the process of documentation by providing the necessary data needed for the process
    • Maintain close partnership and collaboration with key development partners and support local government offices to mobilize resources from partners for the scale up of SRMNH interventions
    • Any other task as requested


    • A Bachelor’s degree in business administration or supply chain management or in any of the social/ health sciences
    • Over 5 years’ experience in procurement and supply chain management of health commodities
    • Demonstrated knowledge of writing simple bid specifications/scope of work/scope of services, effectively tabulating informal and formal bids
    • Demonstrated strong analytical, organizational, leadership, and problem solving skills
    • Exceptional diplomatic and interpersonal skills, and able to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment
    • Ability to work independently and effectively in a high-pressure, fast-paced environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently
    • Demonstrated ability to multi-task, be effective in high-pressure situations and adapt to fast-paced and changing environments with a strong commitment to excellence, both internally and externally, and with limited-structural support
    • Exceptional problem-solving skills and ability to make linkages between interventions/programs


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