• Senior Program Officer, Clinical Training and Mentorship, Maternal and New-born Health (MNH)

    Full Time
    Program (Division)
    Country Programs - Country Teams
  • Overview

    The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to saving lives and reducing the burden of disease in low-and middle-income countries, while strengthening the capabilities of governments and the private sector in those countries to create and sustain high-quality health systems that can succeed without our assistance. For more information, please visit: http://www.clintonhealthaccess.org


    Despite recent advances, Zambia continues to experience high maternal and neonatal mortality rates. As of 2014, the maternal mortality ratio (MMR) was estimated to be 398 per 100,000 live births, and the neonatal mortality rate (NMR) was 24 deaths per 1,000 live births.[1] Zambia has one of the highest total fertility rates (6.2 children per woman) in the world. While nearly half of married women use a modern contraceptive, 21% have an unmet need for Family Planning (FP). Adolescent girls are particularly at risk due to societal factors. 32% of adolescents aged 15-17 and 60% of those aged 18-19 are sexually active in Zambia. Almost one in five adolescent girls aged 15-19 are already married (compared to only one in 100 adolescent boys); and 25% of girls aged 17 and 60% of girls aged 19 have already started child bearing.[2]


    Recognizing the need for an innovative and high impact response to reduce the maternal and neonatal mortality rates by 40% over 4 years, Clinton Health Access Initiative (CHAI) plans to roll out a comprehensive Sexual, Reproductive, Maternal and Newborn Health (SRMNH) program, which uses an integrated approach to ensure that women and babies have access to high quality delivery, postpartum and postnatal services, no matter where a delivery occurs, create linkages through the entire system from communities up to tertiary care, and leaves a sustainable system for on-going impact. 


    CHAI Zambia is seeking a highly qualified and motivated individual with strong analytical and quantitative skills as Senior Program Officer, Clinical Training and Mentorship. Successful candidates will have excellent communications skills, be able to function independently, be self-motivated, have the ability to thrive in challenging environments, and have a strong commitment to excellence. We place great value on relevant personal qualities: resourcefulness, responsibility, tenacity, energy, and work ethic.


    This position will report to the Program Manager, Clinical Training and Mentorship, will be based in Lusaka, and is subject to donor approval and funding being available. Frequent travel in-country will be required.


    [1] CSO, MOH, TDRC, University of Zambia, and Macro International Inc., 2014.

    [2] 2015 Zambia Health and Demographic Survey


    Technical support:

    • Provide coordination for the day-to-day implementation of activities related to the training and mentorship program for Skilled Birth Attendants (SBAs)
    • Facilitate the roll out of the training and mentorship program in target geographies
    • Provide supportive supervision to the field activities
    • Provide technical assistance to the districts and health facilities in the implementation of the training and mentorship program
    • Coordinate the clinical training and mentorship teams and organize schedules
    • Support the design of training and mentoring protocols and relevant guidelines according to the health worker cadres being trained and mentored
    • Provide ongoing technical assistance to the health facilities and districts to troubleshoot the training and mentorship program and immediately address challenges
    • Document best practices and lessons drawn by the training and mentorship program in the implementation of SRMNH.
    • Participate in SRMNH coordination meetings


    Program management:

    • Support development of regular activity work plans and budgets and ensure deliverables and milestones are met in a timely fashion
    • Support the monitoring of program progress and deliverables against the work plan
    • Prepare regular reports (monthly, quarterly etc.) of training and mentorship interventions of the SRMNH program implementation in selected districts for submission to the Program Manager, Training and Mentorship
    • Assist the SRMNH team in the process of documentation by providing the necessary data needed for the process
    • Maintain close partnership and collaboration with key development partners and support local government offices to mobilize resources from partners for the scale up of SRMNH interventions
    • Work with the Program Manager and M&E colleagues as well as with clinical mentors to identify areas of technical support to districts and PHCs
    • Any other task as requested


    • Bachelor’s degree in health sciences or nursing or midwifery or related clinical field
    • A minimum of five years of experience in clinical practice in the SRMNH field, particularly in the areas of delivery, Family Planning, Antenatal Care, and PMTCT
    • Training and practical experience on Basic Emergency Obstetrics and Newborn Care (BEmONC) is required
    • Substantial experience in clinical mentoring
    • Strong background in coordinating in-service trainings
    • Demonstrated strong analytical, organizational, leadership, and problem solving skills
    • Exceptional diplomatic and interpersonal skills, and able to build strong professional relationships with a range of stakeholders in a challenging, multi-cultural environment
    • Ability to work independently and effectively in a high-pressure, fast-paced environment and handle multiple tasks simultaneously whilst mentoring a team to perform consistently
    • Demonstrated ability to multi-task, be effective in high-pressure situations and adapt to fast-paced and changing environments with a strong commitment to excellence, both internally and externally, and with limited-structural support
    • Exceptional problem-solving skills and ability to make linakges between interventions/programs


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